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Finance Credit Analyst

Analyzes customer creditworthiness, manages financial risk, and supports business growth opportunities for SanMar.

Mid Posted about 11 hours ago Himalayas
What this role involves
What's the Short Version? The Credit Analyst works closely with SanMar's customers, and internal teams to assist in business building opportunities while managing SanMar's risk of financial loss.
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Finance Pennsylvania Workers’ Compensation Medical Billing Specialist

Manages billing and accounts receivable for Pennsylvania workers' compensation claims, handling invoicing and payment processing.

Mid Posted about 11 hours ago Himalayas
What this role involves
Pennsylvania Workers’ Compensation Billing Specialist Position SummaryMUST LIVE IN NJ, PA, OR FLWe are seeking an experienced Pennsylvania Workers’ Compensation Billing Specialist to manage billing and accounts receivable for our Pennsylvania Workers’ Compensation claims.
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Support Client Success Manager (Small-Market)

Manages client relationships and ensures customer success in small markets by handling support and account retention.

Mid Posted about 11 hours ago Himalayas
What this role involves
What you’ll be part ofGarner is on a mission to transform the U.
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Legal Assistant General Counsel

Provides legal counsel and support on contracts, compliance, and regulatory matters for a fintech company.

Mid Posted about 11 hours ago Himalayas
What this role involves
At Koalafi, we believe in a world where no one has to put an important purchase on hold.
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Sales Mid-Market Account Executive, Corporate at AlphaSense

Sells AI-powered market intelligence platform to Fortune 1000 companies, managing account strategy and new business development.

Mid Remote Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: Remote US, ET/CT Time Zones

Reports To: Sales Director by Vertical

About the Team:

The extraordinary AlphaSense Sales team is split into two parts: Financial Services and Corporates. The Financial Services Sales Team focuses on sales to hedge funds, asset management, investment banking, and private equity. The Corporate Sales team is verticalized with a focus on the Fortune 1000 in the following sectors: Life Sciences, Technology, Media, and Telecom, Energy and Industrials, Consulting, and Consumer Packaged Goods. Both the Financial Services and Corporate sales teams have Enterprise and Mid-Market sales professionals, and there is an additional corporate team of sales professionals focused exclusively on Investor Relations.

About the Role:

We are looking for an experienced, entrepreneurial, driven and accomplished new business sales professional to join our growing Corporate Sales team. With a track record of sales success, you’ll  focus on selling to top Fortune 1000 companies, specifically the largest and most matrixed organizations. This role offers a high level of ownership within your book of business, driving  the overall account strategy in partnership with SDR’s and sales leadership. This is an opportunity to join a high growth company and sell an award winning product that is experiencing rapid adoption across all industry verticals. The person in this role will make a major contribution in the company’s growth and future success.

Who You Are:

  • An experienced seller! You have previous experience owning a book of new business, ideally selling into Mid-Market clients. You have a strong track record of success in a SaaS sales environment and can clearly communicate a drive to understand our customers and sales cycle.
  • You understand Sales is both art and science, and clearly can articulate your version of the “science of sales”.
  • Hard-working and possess a ‘never give up’ attitude: We have a highly motivated team and a winning culture. We look for people who possess a natural tenacity and desire to succeed.
  • A Strong Communicator: You have the skills necessary to explain complex financial data and concepts to a non-financial audience. You’re a storyteller with the ability to communicate present and future value to folks at all levels within an organization.
  • A Hunter: You are constantly working to drive pipeline through your own efforts, in addition to the support of our SDR and Marketing teams.
  • Intellectually Curious: You know the right questions to ask and how to uncover business challenges at all levels of an organization.
  • Coachable:  You will have the opportunity to advance your career through robust training and development programs at AlphaSense. An openness to feedback and desire for constant improvement is key to success here.
  • Tenacious: You thrive in environments where you can be creative to get things done!

What You’ll Do:

  • Take responsibility for the end-end sales processes in your territory, targeting folks in Corporate Strategy, Competitive Intelligence, Business Development, Investor Relations, and M&A.
  • Research opportunities, prospect, initiate discussions, build relationships, conduct demos, manage product trials, and most importantly: close deals! This is an end-to-end new business sales role and no task is too small or too large.
  • Partner with our SDR team to create prospecting plans and drive pipeline.
  • Forecast accurately and develop the necessary pipeline to meet/exceed quota.
  • Work closely with our Product Specialist team during trials to ensure client engagement and ultimate purchase.
  • Work closely with Account Management to ensure customer health throughout the contract term, as well as closing down sourced upsell and cross-sell opportunities.
  • Gather and distribute product feedback from clients and prospects to the sales and product teams to help us continually enhance our product offerings.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

We offer a competitive benefits program, a generous commission plan with uncapped earning potential as well as equity.

Base Compensation Range

$79,000—$109,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

  • AlphaSense never asks candidates to pay for job applications, equipment, or training.
  • All official communications will come from an @alpha-sense.com email address.
  • If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Read the full description
Operations Deal Desk Analyst at AlphaSense

Analyst manages deal structures, pricing, and contract workflows while designing processes and metrics for the sales operations team.

Mid Remote Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: Remote (US) - Mountain or Pacific Time

Reports to: Deal Desk Manager

About the Team: The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization.  At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

About the Role: We’re looking for an Analyst to join our Deal Desk team as we scale. This role sits at the intersection of Sales, Finance, and Legal — helping structure, price, resolve redlines and close deals quickly while setting the foundation for repeatable, auditable processes. You’ll combine hands-on deal support with process design and a growing use of AI tooling to speed up cycle times, and you’ll help define the metrics that show how well the team and our deals are performing.

Who you are:

  • 2+ years of experience in Deal Desk, Sales Operations, FP&A, or a related revenue operations function, ideally at a high-growth SaaS or tech company.
  • Strong grasp of deal structuring, pricing, and contract fundamentals (discounting, ramps, multi-year terms, non-standard clauses).
  • Hands-on experience with CRM (Salesforce). Quoting and/or CLM tools experience is a plus.
  • Curiosity for applying AI tools to operational or deal workflows.
  • Excellent judgment under time pressure
  • Strong cross-functional communicator, comfortable working with Sales, Legal, and Finance.
  • Process-oriented mindset with a bias toward documenting and scaling what works.

What You’ll Do

  • Proactively review inbound deals for structure, pricing, discounting, and terms before they reach approval — flagging risk and inconsistency early rather than after the fact.
  • Serve as a hands-on partner to Sales throughout the deal cycle, answering questions about deal commercials in real time and unblocking deals stuck in review.
  • Apply pricing guardrails and discount frameworks consistently, and escalate exceptions through the appropriate approval path.
  • Partner with Legal and Finance to ensure non-standard terms are reviewed, priced, and documented correctly.
  • Identify bottlenecks and drive continuous improvement in the deal review process — from approval routing to documentation to handoffs between teams.
  • Work with RevOps/Systems teams to embed AI-assisted steps directly into the Deal Desk workflow (CPQ, CLM, CRM).
  • Maintain the core Deal Desk metrics: cycle time, approval turnaround, discount/exception rates, deal desk SLA attainment, and deal quality.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$105,000—$115,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

  • AlphaSense never asks candidates to pay for job applications, equipment, or training.
  • All official communications will come from an @alpha-sense.com email address.
  • If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Read the full description
Sales Renewals Representative at LastPass

Manage the full renewal cycle for assigned customer accounts, including outreach, negotiation, and closing to grow recurring revenue.

Mid Remote Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

About LastPass

LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity. From discovering unapproved AI and applications to reducing login friction and securing credentials across the business, LastPass delivers on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected as their environments evolve.

Curious about our products? Visit our website and try it free!

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!

LastPass is looking for a Renewals Representative:

In this role, you will protect and grow recurring revenue. You will own the full renewal cycle — from proactive outreach and forecasting through negotiation and close — helping LastPass deliver on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected.

About the team:

The Global Renewals team operates at the intersection of customer success and revenue operations, with direct impact on the health of the business. Spanning North America, APAC, and EMEA, we protect and grow LastPass’s recurring revenue across a large and diverse customer base — bringing ownership, collaboration, and a genuine commitment to the customers we serve.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

While this role is open to candidates across the US, we have a preference for candidates based on the East Coast to support collaboration with key stakeholders and team members.

Who will you work with?

You will work closely with Customer Success Managers, Account Executives, Revenue Operations, Customer Support, and Legal to navigate complex renewal cycles and align on contract strategy. You will also engage directly with customer stakeholders — including procurement leads, IT decision-makers, and economic buyers — to drive timely, value-aligned renewal outcomes across your assigned territory.

What are some of the exciting challenges you will be working on?

  • Renewal Strategy – Own, drive, and lead the end-to-end renewals process in partnership with the Customer Success team to preserve and enhance customer contracts and relationships
  • Renewal Execution – Actively engage with key customer decision-makers to identify requirements, uncover roadblocks, and ensure on-time renewal commitments; negotiate and execute renewal contracts (in partnership with Legal) that align with customer goals
  • Renewal Forecasting – Maintain and report an accurate rolling 90-day forecast of renewals within your assigned territory, with a high degree of accuracy and pipeline hygiene
  • Account Growth – Identify and develop upsell and cross-sell opportunities upon contract renewal to maximize customer contract value and drive business growth
  • Revenue Retention – Execute and contribute to renewal engagement playbooks aimed at maximizing revenue retention and proactively managing churn risk across your book of business
  • Customer Health Management – Partner with Customer Success and Support to monitor account health signals and build proactive strategies for at-risk accounts ahead of renewal
  • Cross-functional Collaboration – Work closely with Sales, Legal, and Leadership to align on renewal strategy, escalations, and complex deal navigation

What does it take to work at LastPass?

  • Demonstrated track record of consistently owning, driving, and closing a renewals or account management process from start to finish.
  • Strong negotiation and objection-handling skills with the ability to navigate multi-stakeholder, complex renewal conversations.
  • Excellent written and verbal communication skills with the ability to build trust and rapport with customers and internal partners.
  • Proven ability to manage a high-volume book of business while maintaining forecast accuracy and pipeline discipline.
  • Self-motivated with a results-driven mindset, a strong desire to exceed quota, and the ability to thrive in a fast-paced, remote-first environment.
  • Ability to identify expansion opportunities including upsell, cross-sell, and multi-year agreements within the renewal cycle.
  • Strong relationship-building skills and a genuine commitment to customer success and long-term retention.

It’s great, but not required :

  • Experience with Salesforce or other CRM platforms for pipeline management and reporting
  • Familiarity with SaaS subscription models and recurring revenue metrics such as GRR, NRR, and churn
  • Prior leadership or mentorship experience within a sales or renewals organisation.

Our compensation reflects the cost of labor across several US geographic markets. In addition to the base pay, this position will have commission. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

US Base Pay Range

$51,600—$60,000 USD

Why LastPass?

  • The leader in secure access
  • High-growth, collaborative environment with inclusive teams
  • Remote-first culture
  • Competitive compensation
  • Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
  • Parental leave
  • Comprehensive health coverage, including dependents
  • Home office setup support
  • LastPass Families free account for up to 5 members
  • Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
  • Peer-to-peer recognition through Motivosity
  • Employee Assistance Program for well-being support
  • Remote work stipend to support your home office needs
  • Short-Term or Remote-Centric Work Arrangements for added flexibility

Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let’s build the future together!

We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.

For more information about how we process your personal data and your rights, please refer to our Candidate Privacy Notice.

Read the full description
Project Management Implementation Specialist at Melita Group

Executes end-to-end client onboardings for HR and payroll services, managing configuration, data migration, testing, and project milestones from kickoff to go-live.

Mid Remote Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

About Melita

For more than 30 years, Melita Group has helped small and mid-sized employers solve the complexity of HR, Employee Benefits, and Payroll. We combine deep expertise with a modern technology platform to deliver outsourced services that let our clients focus on growing their businesses while we handle the operational backbone of their workforce. We are a results-driven, high-integrity organization that holds itself accountable to its promises, and our clients stay with us for years, often decades, because we treat their success as our own. As we scale, we are investing heavily in technology, automation, and AI to raise the bar on what an HR outsourcing partner can deliver.

The Opportunity

Every new client relationship begins with implementation, and the quality of that experience sets the trajectory for retention, expansion, and reference-ability for years to come. The Implementation Specialist is a hands-on role that supports bringing complex HR, benefits, and payroll clients live on our platform. You will do the configuration, data migration, and testing yourself, not just manage it from a distance.

Reporting to the Head of Implementations, you will support onboardings end to end and be the connective tissue that ensures what was sold is what gets delivered. This role is ideal for someone who has implemented outsourced Payroll and HR services at a PEO, an HRO, or an HRIS technology vendor, and who wants to do the work, contribute to the outcome, and help shape how we implement as we scale.

Reporting and Scope

  • Reports to: Head of Implementations (Molly Taylor)
  • Department and team: Client Success, Implementation Team
  • Location: Remote (U.S.)
  • Key partners: Sales, Client Success, Service Delivery, the internal Technology team, Product, and Finance, along with HRIS and benefits carrier partners

Core Responsibilities:

Client Implementations (hands-on)

  • Support and help execute new client onboardings across HR administration, payroll, benefits, and leave of absence services, from kickoff to a clean handoff to the ongoing service teams.
  • Contribute directly to the outcomes that matter: time to live, client satisfaction at go-live, and a smooth transition to Service Delivery.
  • Help build and maintain the implementation project plan, support progress against milestones, and help keep every workstream on schedule.

Platform Configuration, Data Migration, and Integrations (hands-on)

  • Configure the client’s HRIS and complete the build yourself on platforms including ADP Workforce Now, Paylocity, and Rippling, and in our Salesforce environment.
  • Run data migrations and validate the results: employee data, payroll history, benefit plans and deductions, and PTO balances.
  • Stand up the data interfaces that keep everything in sync, including benefits carrier EDI feeds and GL file feeds, partnering with our internal Technology team where deeper build is required.

Cross-Functional Partnership

  • Work hand-in-hand with Sales, Client Success, Service Delivery, Product, and Finance to align on client expectations, scope, pricing assumptions, and post-implementation transitions.
  • Be the connective tissue that ensures what was sold is what gets delivered.

AI, Automation, and Continuous Improvement

  • Identify and champion opportunities to apply AI, automation, and modern tooling to implementation workflows. This is a priority investment area for Melita.
  • Document and improve implementation workflows so each onboarding is faster and cleaner than the last.

What We Are Looking For

  • Very strong, hands-on experience supporting and implementing outsourced Payroll and HR services, ideally gained at a PEO, an HRO, or an HRIS technology vendor that installs a full HRIS together with outsourced services.
  • Hands-on HRIS implementation experience on one or more major platforms (ADP Workforce Now, Paylocity, or Rippling), including configuration and data migration.
  • Hands-on payroll processing experience, multi-state processing, tax setup, and mid-year conversions with YTD balancing
  • A proven track record running end-to-end implementations and managing a project plan across multiple workstreams and deadlines.
  • A natural problem-solver who thrives on complexity and drives clarity, and a systems thinker who bridges workflows across teams.
  • Excellent communication skills and a high-integrity, client-first approach.

Qualifications:

Preferred Qualifications

  • Experience implementing benefits administration and leave of absence services, not only payroll and HR.
  • Familiarity with benefits carrier EDI feeds, GL file feeds, and integrations across HRIS, payroll, and benefits systems.
  • Experience with Salesforce and with AI-enabled or automation-heavy implementation workflows.
  • A project management credential (for example PMP or CAPM) is a plus but not required.
  • A payroll professional credential (for example FPC or CPP) is a plus but not required.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Finance Global Payroll Specialist at Melita Group

Manages end-to-end international payroll processing for multiple countries using ADP and Rippling, ensuring accurate, timely payrolls and statutory compliance.

Mid Remote Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

About Melita

Melita is an HR, Benefits, and Payroll outsourcing company, serving and building lasting relationships with small and mid-sized employers in the U.S. and abroad. We were founded over 30 years ago on a simple principle: to help our clients succeed by innovating, serving, and supporting their Human Resources, Employee Benefits, and Payroll needs. As a results-driven organization, we hold ourselves accountable for our promises and we celebrate the successes of our clients. We live by a set of shared values that drive everything we do, and we are known for our high-integrity approach to building relationships with our clients and partners.

Position Summary

The Global Payroll Specialist is a key role on Melita’s growing Payroll Services team as we expand our payroll services beyond the U.S. You will own the end-to-end payroll process for our international clients, using primarily ADP and Rippling payroll technologies (with additional platforms possible as we grow), and hold yourself to a standard of 100% error-free, on-time payrolls.

Just as important, you will help build Melita’s global payroll capability. As our clients grow into new countries, you will learn each country’s statutory, tax, and processing requirements and help stand up the internal processes that let us deliver a complete payroll solution wherever our clients operate. This role suits someone who loves payroll, brings strong critical-thinking and problem-solving skills, and genuinely enjoys learning new systems, rules, and geographies.

Reporting and Scope

  • Reports to: Global Payroll Services Manager
  • Location: Remote
  • Current scope: International payroll clients across multiple countries, with Canada and the United Kingdom currently making up the majority, expanding to additional countries as our client base grows
  • Key partners: Client payroll and HR contacts, and Melita’s Payroll, Tax, and Client Service teams

Core Responsibilities:

International Payroll Execution

  • Execute and manage the entire payroll process for your assigned international clients using ADP and Rippling payroll technologies, with the goal of 100% error-free payrolls.
  • Process new hires, changes, terminations, and off-cycle items accurately and on time for every pay cycle, respecting each country’s statutory rules and deadlines.
  • Reconcile and validate each payroll before release, and coordinate funding, filings, and reporting as required in each jurisdiction.

Client Partnership

  • Work directly with client contacts to collect required data, resolve issues, process changes, and obtain the approvals needed for timely processing of each payroll.
  • Earn each client’s trust and confidence by executing every detail expertly and on time, so they can focus on their business knowing Melita is on the job.
  • Communicate proactively and professionally, and keep clean, well-documented records of every payroll and issue.

Global Expansion and New-Country Build-Out

  • Help establish payroll-processing capability in new countries as needed to support key clients: learn the country’s statutory, tax, and processing requirements, define and implement the internal payroll process, and partner with the client to launch a complete payroll solution.

Systems and Continuous Improvement

  • Become an advanced user of ADP and Rippling payroll platforms (and any additional platforms we adopt) as well as Melita’s custom Salesforce CRM.
  • Document repeatable processes and contribute to the standards and tools that let the Payroll Services team scale internationally.

Qualifications:

Required Qualifications

  • Hands-on payroll experience in US, Canada and the UK; experience in other international jurisdictions is a plus.
  • Experience with ADP Workforce Now payroll technology.
  • Strong critical-thinking, problem-solving, and attention to detail, with comfort managing payroll for multiple clients under deadline pressure.
  • A genuine enthusiasm for payroll and for learning new systems, rules, and geographies.
  • Excellent communication skills and a high-integrity, client-first approach.

Preferred Qualifications

  • A college degree and/or a professional payroll designation (for example the Canadian PCP or CPM, the UK CIPP, or the US CPP).
  • Experience standing up or building out a payroll process in a new country.
  • Familiarity with a CRM (Salesforce) and modern, technology-enabled payroll workflows.

What Success Looks Like

  • Your clients’ payrolls run error-free and on time, every cycle, in every country you support.
  • Clients rely on you as their payroll expert and trust your proactive, professional communication.
  • When a client expands into a new country, Melita is ready, because you helped build the

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator HR Technology & Analytics Specialist (Contractor) at Accela

Supports HR systems and reporting while leveraging AI tools to automate workflows, improve efficiency, and manage HR technology infrastructure.

Mid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

ABOUT THE ROLE:

Accela is looking for an HR Technology & Analytics Specialist to provide hands-on support across HR systems, reporting, process improvement, AI-enabled efficiency, and data/document management. Reporting to the Principal, AI Enablement & HR Analytics, this role will support key HR technology projects and help maintain recurring reporting and HR systems activities during a temporary leave period. The ideal candidate is detail-oriented, comfortable working independently across multiple HR systems, and able to leverage technology and AI tools to simplify work and improve process efficiency.

This is a 6-8 month contract position.

SPECIFIC RESPONSIBILITIES:

‱    Support Greenhouse and ADP reporting, system administration, and process improvements, including opportunities to automate or streamline existing workflows.

‱    Run recurring and ad hoc reports from Greenhouse, ADP, and other HR systems and validate data for accuracy.

‱    Leverage approved AI and automation tools to improve process efficiency, reporting, documentation, and recurring HR workflows.

‱    Identify manual or repetitive processes and recommend practical opportunities for automation or AI-enabled improvement.

‱    Update and reorganize HR SharePoint sites to improve content, structure, and usability.

‱    Support migration of HR files and folders from Box to OneDrive/SharePoint, including file organization and validation.

‱    Conduct audits of employee files and identify missing, incomplete, duplicate, or incorrectly stored documentation.

‱    Maintain existing HR reports, dashboards, trackers, and recurring processes.

‱    Troubleshoot routine HR system or data issues and document key processes to support continuity.

‱    Partner with HR, Recruiting, IT, Finance, and other teams as needed.

REQUIRED QUALIFICATIONS:

‱    3+ years of experience in HR technology, HRIS, HR analytics/reporting, or a related HR function.

‱    Experience with HRIS and/or applicant tracking systems; ADP and Greenhouse experience preferred.

‱    Strong Excel, reporting, and data-validation skills.

‱    Demonstrated proficiency using generative AI and productivity tools to improve efficiency, analyze information, create documentation, or streamline workflows.

‱    Ability to use AI tools responsibly when working with confidential or sensitive information.

‱    Experience with process improvement, workflow automation, or HR system enhancements.

‱    Experience with SharePoint, OneDrive, Box, or similar document-management tools preferred.

‱    Strong organizational, problem-solving, and documentation skills.

‱    Ability to independently manage multiple assignments and work effectively in a fast-paced environment.

ABOUT ACCELA

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING

The hourly pay range for this full-time position is $50.00/hour to $55.00/hour(less applicable taxes). The actual pay offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation

#LI-Remote

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Education Instructional Designer at Ro

Design and develop scalable learning experiences for clinical and operational teams, translating complex healthcare information into practical training across the employee lifecycle.

Mid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As an Instructional Designer on Ro’s Care Delivery team, you will design and develop scalable learning experiences for our frontline patient care teams, including the clinical and operational teams that deliver and support care. You will partner closely with Clinical, Operations, Product, Quality & Safety, and other subject matter experts to translate complex and evolving information into clear, practical learning that equips our teams with the knowledge and skills they need to deliver high-quality care at scale.

You will support learning across the employee lifecycle, from onboarding and ongoing development to new clinical programs, product launches, updated guidelines, systems, policies, and workflows. You will determine the right learning approach for each team (both clinical and non-clinical) and deliver scalable training that emphasizes practical application, decision-making, and performance on the job.

You are an experienced instructional designer who is comfortable working with clinical and technical complexity. You identify what learners truly need to know and do and turn that information into effective, engaging learning experiences. You bring strong attention to detail, sound instructional judgment, and a hands-on, solutions-oriented approach to working in a fast-moving environment.

What you’ll do

  • Design & develop learning | Own instructional design projects end-to-end, creating engaging, asynchronous-first learning.

  • Build for scale | Coordinate across teams to identify shared learning needs and build modular content that can be scaled across roles and audiences, while tailoring learning where workflows, responsibilities, or clinical scope differ.

  • Translate complexity | Partner with Clinical, Operations, Product, Quality & Safety, and other SMEs to turn complex and evolving information into clear, practical learning for frontline teams.

  • Enable continuous learning | Create and maintain learning materials that effectively support onboarding, ongoing development, and changes to programs, products, systems, and workflows.

What you’ll bring

  • 5+ years of experience in a clinical / healthcare training role.

    • Experience training in a telemedicine setting preferred

    • Clinical experience (incl. RN) preferred.

  • Strong instructional design expertise, including adult learning principles, needs analysis, measurable learning objectives, application-based learning, and assessment design.

  • Proven ability to translate complex clinical, technical, and operational information into clear, practical learning experiences.

  • Experience partnering with clinical subject matter experts and cross-functional stakeholders to develop accurate, effective learning solutions.

  • Hands-on experience developing across learning modalities and technologies, including eLearning tools such as Articulate 360 (Rise and Storyline); experience with LMS platforms and learning analytics is a plus.

  • A high sense of ownership, strong attention to detail, and comfort managing multiple projects and evolving priorities in a fast-paced environment.

We’ve Got You Covered:

  • Full medical, dental, and vision insurance + OneMedical membership

  • Healthcare and Dependent Care FSA

  • 401(k) with company match

  • Flexible PTO

  • Wellbeing + Learning & Growth stipends

  • Paid parental leave + Fertility benefits

  • Pet insurance

  • Student loan refinancing

  • Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $101,600 - $131,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

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Education Learning & Development Specialist – Go To Market at Harbor.ai

Designs and develops sales enablement learning solutions and instructional materials for go-to-market teams in a professional services environment.

Mid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Harbor is looking for a full-time, temporary, Learning & Development Specialist (Go To Market) for a 5–6-month engagement.  The Learning & Development Specialist (Go To Market) is a contract role responsible for designing and developing high-quality learning solutions that build critical sales enablement capabilities across Harbor’s Client Engagement / Delivery organizations. Working closely with Delivery leaders, subject matter experts, and Learning & Development, this role will translate business priorities, capability needs, and subject matter expertise into practical, engaging, and scalable learning experiences.

This is a hands-on individual contributor role responsible for designing, developing, and implementing learning solutions in support of GTM priorities. The Specialist will independently drive assigned learning workstreams from needs assessment and design through development and implementation, working directly with business leaders and subject matter experts to understand learning gaps and translate them into effective learning solutions.

The role requires strong instructional design and content development expertise, project management capabilities, excellent communication skills, and an understanding of how professionals learn and operate within a fast-paced professional services or consulting environment. The role will work within established GTM priorities and program direction, partnering closely with Learning & Development to ensure learning solutions align with Harbor’s overall learning approach and standards, onboarding experience, brand, UGE, and broader learning ecosystem.

Key Responsibilities:

Instructional Design & Content Development:

  • Partner with GTM leaders and subject matter experts to identify learning needs and translate business priorities, knowledge gaps, and complex subject matter into clear learning objectives and effective learning solutions.
  • Design and develop practical, engaging learning experiences across multiple modalities, including instructor-led and virtual learning, digital learning, presentations, toolkits, job aids, practice activities, assessments, and reinforcement resources.
  • Apply adult learning and instructional design principles to recommend appropriate learning approaches, modalities, sequencing, and reinforcement within established program priorities.
  • Curate and adapt existing internal and external content where appropriate to accelerate development and create cohesive learning experiences.
  • Develop facilitator guides, participant materials, exercises, case studies, knowledge checks, and other resources to support effective delivery and application.
  • Ensure learning materials are polished, consistent, accessible, and aligned with Harbor’s learning and brand standards.

Learning Project Management:

  • Independently manage assigned learning projects from initial discovery through development, launch, and evaluation.
  • Develop and manage project plans, timelines, milestones, deliverables, dependencies, and stakeholder responsibilities.
  • Coordinate content development and review cycles across Delivery leaders/subject matter experts, Client Engagement, L&D, and other stakeholders.
  • Manage multiple concurrent learning initiatives while maintaining quality and meeting agreed-upon timelines.
  • Proactively identify risks, dependencies, scope considerations, and potential barriers and recommend solutions to keep projects moving forward.
  • Facilitate effective project meetings, design sessions, content reviews, and stakeholder discussions.

Stakeholder Management & Business Partnership:

  • Build effective working relationships with GTM leaders, subject matter experts, Learning & Development, and cross-functional partners.
  • Lead discovery conversations with stakeholders and SMEs to understand business context, target audiences, performance gaps, and learning needs.
  • Apply instructional design expertise to recommend effective learning solutions within established GTM priorities and program direction.
  • Synthesize stakeholder and SME input into clear learning requirements, content, and deliverables.
  • Communicate effectively with stakeholders at varying levels of the organization, including senior leaders, and proactively manage feedback, decisions, and next steps.
  • Demonstrate strong business acumen and an understanding of the pace, client orientation, and performance expectations of a professional services environment.
  • Partner with external learning/content providers as needed, coordinating inputs, reviews, and deliverables and ensuring resulting content meets defined business and learning requirements.

Learning Technology & Implementation:

  • Develop and maintain digital learning content using tools such as Articulate 360.
  • Support the implementation and launch of learning experiences through Workday Learning, including course setup, testing, learner journeys, materials, and launch readiness as appropriate.
  • Conduct quality assurance and testing to ensure learning content and experiences function as intended.
  • Leverage learning technology and AI-enabled tools, where appropriate, to increase the efficiency and scalability of content development.

Measurement & Continuous Improvement:

  • Define appropriate measures of learning effectiveness based on learning objectives and desired business outcomes.
  • Develop assessments, knowledge checks, surveys, and other mechanisms to evaluate learner understanding and experience.
  • Review learner feedback, stakeholder input, and available learning data to identify opportunities for improvement.
  • Recommend enhancements to learning content, delivery approaches, and supporting resources based on data and feedback.
  • Capture lessons learned and reusable content or approaches that can support future learning initiatives.

Qualifications:

  • Bachelor’s degree or equivalent relevant experience in Learning & Development, Instructional Design, Organizational Development, or a related field.
  • 7+ years of relevant experience in instructional design, learning experience design, or Learning & Development, with demonstrated experience independently owning learning deliverables and workstreams for adult learners.
  • Strong knowledge of adult learning principles, instructional design methodologies, curriculum development, and blended learning approaches, with the ability to translate complex business needs into practical, engaging learning experiences.
  • Strong project and stakeholder management skills, with demonstrated ability to independently manage multiple priorities, timelines, deliverables, and stakeholder relationships.
  • Excellent written and verbal communication and consulting skills, including the ability to facilitate discovery, synthesize complex information, provide recommendations, and develop polished, audience-appropriate content.
  • Experience working within professional services, consulting, sales enablement, or a similarly fast-paced, knowledge-based environment strongly preferred.
  • Proficiency with PowerPoint and learning/content development tools such as Articulate 360; familiarity with Workday Learning or a comparable LMS preferred.
  • Highly organized and detail-oriented, with the ability to work independently, exercise sound judgment, and adapt to evolving business priorities while maintaining a high-quality learner experience.

Key Capabilities:

  • Instructional Design & Learning Experience Design
  • Curriculum & Content Development
  • Adult Learning Principles
  • Project / Stakeholder Management
  • Sales / Business Acumen
  • Professional Services Orientation
  • Workday Learning / Learning Technology
  • Collaboration & Relationship Management
  • Measurement & Continuous Improvement

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

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Engineer Software Engineer, Agentic Infrastructure at Vercel

Design and operate high-scale infrastructure systems that power Vercel's build and deployment platform, handling millions of daily builds with focus on performance, reliability, and developer experience.

Mid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the Role:

The next generation of software won’t just be used by people — it’ll be built and shipped by agents. Builds are where that happens, and they’re the beating heart of Vercel. Whether an idea starts in v0, in an agent, or in an engineer’s editor, every customer builds — and millions of builds flow through our systems every day.

As an engineer on the Agentic Infrastructure team, you’ll take ownership of the systems that carry that work at scale. You won’t just contribute features — you’ll be responsible for the design, reliability, and evolution of the platform itself. You’ll make decisions that shape performance, define best practices, and ensure the workflows that Vercel, our customers, and their agents depend on are fast, resilient, and secure.

This role blends product thinking with deep systems ownership. You’ll partner with teams across Vercel to build and operate the agentic infrastructure that determines how software actually ships.

We’re looking for engineers who want to own high-scale systems end-to-end, thrive on improving the developer/agent experience, and are driven to have a lasting impact on how modern software gets built and delivered.

What You Will Do:

  • Own and evolve the infrastructure that powers Vercel’s build and deployment lifecycle — from handling webhooks to designing resilient database schemas and building scalable APIs.
  • Design and operate high-performance microservices that process millions of builds daily, ensuring speed, reliability, and developer delight.
  • Lead projects end-to-end: from identifying opportunities to defining technical direction and delivering improvements in performance, reliability, and developer experience.
  • Collaborate across teams to align infrastructure with company-wide goals and ensure seamless developer workflows.
  • Shape the long-term vision of agentic infrastructure at Vercel by setting standards for scalability, reliability, and developer productivity.
  • Participate in the on-call rotation, taking responsibility for the reliability of critical systems.
  • Contribute to the open-source community, representing Vercel’s commitment to advancing developer tools globally.
  • Write clean, efficient, tested, and well-documented code that others can build upon confidently.

About You:

  • 3+ years of experience designing, building, and operating backend applications and distributed systems at scale.
  • Strong proficiency in JavaScript/TypeScript, with the ability to navigate and improve complex systems.
  • Strong proficiency with cloud infrastructure (AWS) and infrastructure as code (Terraform)
  • A track record of end-to-end ownership — from design and implementation through to long-term operation in production.
  • Skilled at cross-team collaboration, able to influence priorities and drive alignment toward shared goals.
  • Able to reason about technical direction and architectural tradeoffs, balancing long-term vision with pragmatic delivery.
  • Invested in the people around you — through mentorship, code review, or simply raising the bar on how the team builds.
  • Curious, eager to learn, and motivated to push the boundaries of how modern software gets built and shipped.

Bonus If You:

  • Are familiar with React or Next.js
  • Have experience with DynamoDB
  • Have worked to develop a CI/CD platform or internal developer platform used by other engineers or by agents.
  • Have experience contributing to, or participating in open-source projects.
  • Have experience optimizing build systems for monorepos or polyrepo setups.
  • Have experience with build caching, artifact storage, or dependency management at scale.

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The base pay range for this role is $196,000.00 - $294,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

#LI-KR1

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HR Talent Acquisition Partner at The People Brand

Owns full lifecycle recruiting across 15-20 concurrent requisitions while advising hiring managers on role strategy, candidate experience, and hiring process design.

Mid Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

TALENT ACQUISITION PARTNER

Location: Irvine, CA

Work Structure: Hybrid — 4 days per week in office, 1 day remote

WHO WE ARE

Our client is a growing portfolio of highly successful consumer lifestyle brands known for high-quality products, authentic storytelling, and strong connections with their respective consumer communities.

The organization operates across multiple brands within the consumer products and lifestyle space and has built a culture centered around integrity, entrepreneurship, collaboration, and excellence.

As the portfolio continues to grow, the team is seeking a talented and passionate Talent Acquisition Partner who enjoys working in a fast-paced, brand-driven environment and wants to play an influential role in how the organization attracts and hires talent.

ABOUT THE ROLE

The Talent Acquisition Partner will own full life cycle recruiting across a portfolio of consumer brands.

This is an individual contributor role, not a people management position. The Talent Acquisition Partner will typically manage approximately 15–20 open requisitions at a time while serving as a trusted advisor to hiring managers and functional leaders.

This role goes well beyond requisition management. The ideal candidate will help shape role strategy, scope, leveling, market positioning, and interview processes before sourcing begins while delivering a highly polished candidate and stakeholder experience throughout the search.

KEY RESPONSIBILITIES

  • Own full life cycle recruiting, including intake, sourcing strategy, candidate experience, interview process management, offer negotiation, and close, across approximately 15–20 concurrent requisitions.

  • Act as a strategic talent advisor to hiring managers and business leaders, helping shape job scope, leveling, market positioning, and interview process design.

  • Deliver a high-touch candidate experience across all searches while managing competing stakeholder expectations with discretion and professionalism.

  • Leverage market intelligence, talent insights, and recruiting data — including time-to-fill, pipeline health, offer acceptance, and source effectiveness — to drive smarter and faster hiring decisions.

  • Maintain accurate and current requisition, candidate, and recruiting activity reporting.

  • Build and maintain networks of passive talent and industry relationships for hard-to-fill and specialized searches.

  • Partner closely with Talent Acquisition and Human Resources on offer strategy, leveling consistency, and internal equity.

  • Contribute to strategic and stretch initiatives such

as employer branding, sourcing strategy, recruiting analytics, and interview process design as the role evolves.

### REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.

  • 5+ years of full life cycle recruiting experience, including experience recruiting across cross-functional or specialized roles.

  • Demonstrated success operating as a strategic partner to hiring managers rather than solely as a requisition processor.

  • Proven ability to manage a high-touch requisition load of 10+ concurrent roles without sacrificing candidate experience.

  • Strong command of recruiting and hiring data with the ability to translate metrics into actionable recommendations for leadership.

  • Experience within consumer products, apparel, retail, lifestyle, or another fast-paced, brand-driven environment strongly preferred.

  • Excellent stakeholder management, negotiation, communication, and influencing skills across all levels of an organization.

  • Proficiency with an applicant tracking system and standard productivity tools.

  • Self-directed and comfortable operating with ambiguity within a growing, multi-brand organization.

  • Curious and proactive about AI-enabled tools and emerging technologies, with the judgment to leverage them appropriately to improve productivity, insights, and recruiting processes.

LOCATION & OFFICE STRUCTURE

This position is based in Irvine, California and follows a hybrid schedule requiring four days per week in the office, with the opportunity to work remotely one day per week.

$90,000 - $110,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Legal Legal Counsel - Commercial at Vercel

Attorney negotiates commercial contracts with customers and vendors, drafts agreements, and uses AI tools to streamline legal processes and contracting workflows.

Mid Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the role:

We are looking for a keen and enthusiastic attorney based in San Francisco to join our small but mighty Legal team.

You will partner closely with Sales, Partnerships, Procurement, and other cross‑functional teams to negotiate commercial contracts with customers, vendors, and partners. In addition to managing a busy deal pipeline, you will use AI tools to help design and improve processes, playbooks, and programs that increase efficiency and deal velocity so the team can scale with company growth. Depending on need and interest, you may work on product development projects and other areas outside of Commercial Legal.

You will report to the Senior Director of Legal, Commercial and will be based in San Francisco with a 3 day/week in-office requirement.

What you will do:

  • Serve as a primary Legal point of contact for go‑to‑market and procurement deals, providing clear, practical advice to relevant teams
  • Independently manage and negotiate a variety of commercial agreements, including customer, vendor, partnership, and reseller agreements
  • Partner with cross‑functional teams to design and improve scalable contracting processes, playbooks, and tools that increase deal velocity
  • Draft, maintain, and iterate on agreement templates, playbooks, and fallback positions
  • Participate in and advise on Vercel regional expansion strategies
  • Use AI tools to build and refine workflows and processes that help the team work more efficiently and consistently
  • Contribute to other Legal work as needed, which may include supporting commercial deals in EMEA and APAC, or product, privacy, or security initiatives

About you:

  • Qualified and in good standing in California or another US jurisdiction
  • 6+ years of legal experience, including 2+ years of in‑house commercial experience at a technology company (ideally AI, SaaS, PaaS, or IaaS)
  • Deeply familiar with US privacy regulations and able to confidently discuss privacy issues with customers
  • Strong understanding of AI and cloud‑based services and the associated global regulatory landscape, with a willingness to dig deep into Vercel’s evolving product offerings
  • Demonstrated skill and experience with using AI to build tools, workflows, and processes
  • Excellent judgment, with strong risk‑assessment and mitigation skills and the ability to make pragmatic recommendations with imperfect information
  • Clear and concise communicator, able to explain complex issues in plain language to a wide range of stakeholders
  • Proven ability to confidently and independently negotiate technology agreements with enterprise customers and technology vendors
  • Strong prioritization and organization skills, with the ability to manage a high volume of fast‑moving workstreams and diverse stakeholders
  • Track record of building new or meaningfully improving existing programs or processes in a fast‑paced, high‑growth environment.
  • Collaborative and low‑ego team member, willing to roll up your sleeves and take on work of varying scope and visibility
  • Ability to thrive in a fast-paced environment with a proven track record of building new or improving existing programs or processes at other high-growth companies

Bonus if you have:

  • Used Vercel’s products and services
  • Experience supporting channel and reseller partnerships
  • Fluency in other languages

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $207,000 - $253,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

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Sales Account Manager, Life Sciences at Trial Library

Account manager owns and grows assigned life sciences accounts by identifying opportunities, running discovery calls, building proposals, and nurturing deals through contract execution.

Mid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Trial Library is an AI-native research platform with a mission to improve healthcare outcomes by expanding access to precision medicine.

About Trial Library

Trial Library is an AI-native enrollment and care navigation platform that accelerates access to precision medicine. In collaboration with biopharmaceutical manufacturers, payers, and health systems, Trial Library enables the delivery of clinical trials as a standard care option - improving patient access, advancing oncology outcomes, and reducing the total cost of care. Backed by leading healthcare venture capital firms, Trial Library’s platform is currently deployed in 840+ clinics and 3,000+ providers nationwide.

About the Role

Trial Library is looking for an Account Manager, Life Sciences to  own and grow a book of assigned accounts. You will be responsible for nurturing these relationships, identifying new opportunities within them, and running those opportunities through discovery, proposal, and contract execution. You’ll work closely with the commercial team and customer success to keep accounts healthy and expanding over time. Occasional lead generation may be required to support pipeline, but this is not the core focus of the role.

This role is ideal for someone who understands the clinical trial landscape, clinical operations from the inside, whether through CRO, sponsor, or site-side operational experience, and who also has the relationship-building and sales instincts to turn that industry knowledge into deeper client partnerships and new opportunities within existing accounts.

Your Responsibilities

  • Account Ownership & Nurturing: Serve as the primary point of contact for an assigned book of accounts, building trust and staying close to evolving study needs to identify where Trial Library can add value.

  • Opportunity Generation: Proactively surface new opportunities within assigned accounts, such as additional studies, expanded scope, new therapeutic areas, through regular check-ins and relationship-building.

  • Discovery & Qualification: Run discovery calls to understand an account’s’s trial needs, patient recruitment challenges, and decision-making process; qualify opportunities and prioritize pipeline accordingly.

  • Proposal Development: Build and present tailored proposals and pricing that speak directly to an account’s study design, therapeutic area, and recruitment/retention goals.

  • Deal Nurturing & Negotiation: Manage relationships through the full sales cycle, keeping momentum through follow-ups, objection handling, and internal coordination, all the way to contract execution.

  • Contracting: Partner with legal and leadership to finalize contract terms and ensure a clean, accurate handoff into onboarding.

  • CRM & Pipeline Management: Maintain accurate, up-to-date records of account activity, opportunities, and pipeline in the CRM to support forecasting and reporting.

  • Cross-functional Collaboration: Work closely with Commercial teams and Customer Success to ensure assigned accounts sustain long-term retention and growth.

  • Occasional Lead Generation: From time to time, support broader pipeline efforts by prospecting new clients, sponsors, or CROs through outbound outreach, networking, or referrals

Your Requirements

  • Clinical trial operational experience: hands-on background in clinical trial operations (e.g., CRA, site coordinator, CRO project support, sponsor-side trial management, or similar), giving you credibility and fluency when speaking with sponsors and sites.

  • Experience supporting patient recruitment, retention, or site support services.

  • Direct sales pitching experience: comfortable sitting face-to-face with clients to pitch services, present proposals, and close deals.

  • Account management experience: a track record of managing and growing client relationships, identifying expansion opportunities, and closing deals in a clinical research context.

  • Strong ability to build rapport and trust with sponsors and clients, translating technical/operational knowledge into a compelling client conversation.

  • Excellent written and verbal communication skills, comfortable running discovery calls, delivering proposals, and negotiating terms.

  • Highly organized, self-motivated, and comfortable owning an account book and its pipeline independently.

  • Experience with CRM tools (e.g., Salesforce) and a commitment to clean, consistent data hygiene.

Nice to Have

  • Existing network or relationships within sponsor, CRO, or site organizations.

  • Familiarity with specific therapeutic areas relevant to Trial Library’s current client base.

$108,000 - $135,000 a year

Compensation & On-Site Requirement

This is a hybrid role based in San Francisco, CA, with a requirement of three days per week in the office; Wednesday, Thursday, and Friday. The salary range for this position is $108,000–$135,000 per year and reflects a good faith estimate of base pay for candidates working in this location. In addition to base pay, this role includes a target annual bonus of 10% of base salary, bringing on-target earnings to approximately $118,800–$148,500 per year. Final compensation will be based on experience, skills, and qualifications.

Why Trial Library

  • Meaningful impact — helping patients access clinical trials faster through better technology and workflows
  • High ownership environment — autonomy to build, test, and influence strategy across the business
  • Collaborative team culture — low ego, high trust, and close partnership across functions
  • Opportunity for growth — join at an early stage with meaningful exposure to company-building and decision-making

Our Core Values

  • Ally is our favorite moniker
  • The broadest reach is worth the effort
  • Celebrate measurable improvements in access and  outcomes
  • Fearless advocates for representation in research
  • Incentives matter to stakeholders choosing our products
  • Taking initiative is actually giving
  • We are accountable for the experience of patients and providers
  • Empathy and humility are the real dynamic duo

Our Benefits & Perks

  • Health & Wellness: Comprehensive medical, dental, and vision coverage for employees and eligible dependents, along with disability, life, and supplemental insurance options designed to support your overall well-being.
  • Time Off & Workplace Support: Flexible paid time off, observed company holidays, and a one-time home office stipend to help you create a productive and comfortable remote workspace within our hybrid environment.
  • Financial & Lifestyle Benefits:401(k) program, pre-tax HSA and FSA options, commuter benefits, financial wellness resources, and access to legal protection plans to support both short- and long-term planning.
  • Additional Support & Voluntary Benefits: Access to voluntary benefit offerings including pet wellness support, domestic partner coverage, and additional programs that support the diverse needs of our team members and their families.

Our Interview Process

Our interview process typically includes four stages, followed by reference checks and an offer. Depending on the role, particularly for technical or senior positions, the process may vary slightly and can include a technical assessment, case study, presentation, practical exercise, additional interview conversations, or conversations with members of our leadership team and investors.

Trial Library, Inc. is an equal opportunity employer committed to building an inclusive workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military status, medical condition, family or medical leave status, political affiliation, or any other characteristic protected by applicable federal, state, or local law.

Trial Library, Inc. is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the recruiting process. If you require assistance or accommodation, please contact [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Data Analytics Product Analyst at Wrike

Analyzes customer usage data and product metrics to identify opportunities, measure feature impact, and provide actionable insights to product and engineering teams.

Mid Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.

Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You’ll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we’d love to hear from you.

Our vision: A world where everyone is free to focus on their most purposeful work, together.

About the Role:

ou’ll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. We’re looking for a Product Analyst to help us better understand how customers use Wrike, identify product opportunities, and support better product decisions with data.

You’ll work closely with Product, Design, Engineering, and UXR throughout the product development lifecycle — from exploring customer problems and evaluating opportunities to defining success metrics and measuring the impact of released features.

This role goes beyond reporting numbers. We expect Product Analysts to understand why something is happening, why it matters, and what we should consider doing next — turning data into clear insights and actionable recommendations.

Our Work Style:

  • Tech Stack: SQL (GBQ), Python, Tableau, Amplitude, Airflow
  • Work Mode: Hybrid – 2 days in-office

Your Impact:

  1. Discover and Evaluate Product Opportunities Explore customer behavior and product usage, size opportunities, investigate root causes, and turn findings into actionable insights and recommendations.
  2. Assess and Measure Product Impact Estimate the potential impact of product initiatives, define meaningful success metrics and baselines, and evaluate whether released changes deliver the expected customer and business value.
  3. Run Experiments and Product Research Design and analyze experiments and quantitative research, selecting appropriate methods and data sources and clearly communicating limitations and confidence in the results.
  4. Turn Data into Product Insights Investigate adoption, engagement, conversion, and changes in user behavior. Go beyond what happened to explain why it matters and what teams should consider doing next.
  5. Build Analytics for Scale Create dashboards, reusable analyses, documentation, and automation that make recurring questions easier to answer and help teams use data more effectively.
  6. Partner with Product Teams Bring an analytical perspective to product discussions, communicate findings clearly, challenge assumptions when needed, and help teams make evidence-informed decisions.
  7. Use AI to Work Smarter Use AI responsibly to accelerate analytical work and improve analytical workflows.

Your Qualifications:

  • 2+ years of experience in product, data, business analytics, or a similar analytical role
  • Strong SQL skills and experience with analytical databases; Google BigQuery is a plus
  • Experience with BI tools (Looker / Tableau)
  • Good understanding of statistics, experimentation, and A/B testing
  • Ability to independently drive analytical projects from understanding the question to delivering insights and recommendations
  • Strong problem-solving skills and ability to connect data to customer, product, and business context
  • Ability to validate data and assumptions and recognize limitations in evidence
  • Ability to balance analytical depth, speed, and business needs
  • Strong communication and collaboration skills
  • Experience using AI tools to improve analytical workflows and productivity, with a critical approach to validating outputs.
  • Upper-Intermediate or better English

Standout Qualities:

  • Python skills for data analysis
  • Experience with Amplitude
  • Experience with advanced analytical methods such as regression, clustering, or causal inference
  • Experience with product discovery or opportunity assessment
  • Experience building AI-enabled analytical workflows, automations, or reusable AI solutions.

Team Dynamics:

You’ll join a team of experienced Product Analysts working closely with Product and R&D teams. We use data not only to measure what happened, but to understand customer behavior, identify opportunities, and help teams make better product decisions.

We value curiosity, analytical rigor, ownership, business thinking, and collaboration, while continuously looking for ways to make analytics more scalable through reusable approaches, automation, and AI.

What’s Next?

  • Exploratory call with recruiter
  • Home task assignment
  • Technical Interview
  • Culture Interview

If you’re passionate about understanding how and why customers use products and want your analysis to influence real product decisions, we’d love to hear from you.

Perks & Benefits:

  • 25 calendar days of paid vacation
  • Sick Leave Compensation (5 Paid Uncertified Sick Days)
  • Parental Leave: 18 Weeks Maternity / 4 Week Paternity
  • 2 Volunteer Days
  • Medical Insurance (Employees + Dependents)
  • Hybrid Working Model
  • School Allowance (Up to €600/month for school aged kids)
  • Simcard w/ Unlimited Internet Access for active employees
  • Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.

#LI-AV1

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.

Hybrid work mode

Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.

While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.

Our persona

💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.

💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!

đŸ€—Â  Approachable: We’re friendly, easy to get along with, considerate, and helpful.

Our culture and Values

đŸ€© Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

đŸ€ Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎹 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.

đŸ’Ș Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.

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Sales Commercial Partnerships Manager - EMEA at Yuno

Manages strategic partner relationships across EMEA, sources qualified pipeline, and drives co-selling opportunities to unlock revenue with acquirers, payment providers, and banks.

Mid Remote Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Remote in Europe, Full Time, Individual Contributor, +5 years of experience

Who We Are

Yuno is the AI-native operating system of global commerce, powering the financial infrastructure of enterprise merchants, banks, and wallets. With a single API, Yuno connects them to pay-ins, payouts, fraud prevention, KYC/KYB, and stablecoins globally, so they can operate everywhere with a single integration.

Agnostic by design, Yuno offers connectivity to 1,000+ payment methods and 460+ integrations in 190+ countries, optimizing acceptance rates, reducing costs, and strengthening security through specialized AI agents that learn from every transaction on the network. Global brands run their payments on Yuno, including Arcos Dorados (McDonald’s), NetEase Games, GoFundMe, inDrive, and Rappi. Banks, acquirers, PSPs, and wallets use Yuno to modernize their infrastructure without replacing core systems and to prepare for the next generation of commerce, including agentic payments.

About The Role

We are looking for a Commercial Partnerships Manager to join our growing European team. You will own a portfolio of strategic partners — acquirers, alternative payment methods (APMs), banks, and fraud & risk providers — and turn those relationships into revenue: qualified pipeline into Yuno, joint go-to-market with the partner, and direct commercial opportunities where the partner itself becomes a Yuno customer.

This is a commercial role, not a relationship-maintenance one. You will be measured on pipeline sourced, deals unlocked, and revenue converted.

Your contribution will be

Partner portfolio ownership

  • Own end-to-end relationships with a defined portfolio of Europe partners and act as their primary commercial point of contact.

  • Build and maintain joint account plans with each strategic partner: shared target lists, named opportunities, agreed cadence.

  • Track portfolio health on commercial terms — live volume, sourced pipeline, revenue share earned, opportunities in flight — and act where a partnership is not producing.

Lead generation and co-selling

  • Source qualified leads through the partner network against a quarterly target, working the partner’s own merchant base and commercial teams.

  • Run joint pipeline sessions with partner sales teams to surface merchants where Yuno unlocks a deal the partner cannot close alone.

  • Build referral and co-sell rails with partners, including shared incentive structures and clear routing of leads in both directions.

  • Design and execute joint go-to-market campaigns — co-marketing, joint events, account-based pushes on named targets.

  • Work with Yuno’s sales teams so partner-sourced leads convert, and stay accountable through to close.

Upselling Yuno to partners

  • Identify and develop commercial opportunities where the partner is the buyer: acquiring banks, wallets, and fintechs adopting Yuno’s orchestration and value-added services such as tokenization, account updater, and smart routing.

  • Own and convert the end-to-end commercial cycle on these opportunities, from qualification through to signature, with support from Sales on complex deals.

  • Negotiate partnership agreements, revenue-share models, and commercial terms alongside legal and finance.

  • Expand existing partnerships beyond their original scope — new markets, new products, new business lines.

Market and cross-functional

  • Feed commercial and market requirements back into Product so the roadmap reflects what wins deals in NA

  • Provide intelligence on competitive dynamics, partner capabilities,  and Europeanpayment trends.

  • Represent Yuno at industry events and convert that presence into pipeline.

  • Run QBRs and joint planning sessions focused on pipeline and revenue commitments.

Skills You Need

Minimum Qualifications

  • 5+ years of proven experience in partnerships, business development, or a senior commercial role within the payments, fintech, or financial services industry.

  • Evidence of carrying and hitting a commercial number in a partnership or BD context: pipeline sourced, deals closed, or revenue share delivered. Bring the figures.

  • Experience selling to payment providers or banks, not only through them.

  • Demonstrated track record of independently managing strategic partner relationships with acquirers, payment processors, APMs, banks, or fraud solution providers — including commercial negotiations with senior and C-level stakeholders.

  • Deep experience in the European payments market is required, including familiarity with the local acquiring landscape, and industry standards

  • Strong understanding of the payments value chain, including acquiring, issuing, scheme networks, and alternative payment methods.

  • Ability to operate with high autonomy in ambiguity: identify opportunities, structure the approach, and convert into signed deals with minimal supervision.

  • Excellent negotiation, communication, and stakeholder management skills, including executive-level counterparts.

  • Ability to manage multiple strategic relationships simultaneously in a fast-paced environment.

  • Data-driven mindset with ability to define, track, and report on partnership KPIs.

  • Comfortable working cross-functionally with Product, Legal, and Commercial teams.

What We Offer at Yuno

Competitive Compensation

Remote Work – You can work from everywhere!

Home Office Bonus – A one-time allowance to help you create your ideal home office.

Work Equipment

Stock Options

Health Plan wherever you are.

Flexible Days Off

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed or wish to exercise your data protection rights, please contact us at [email protected].

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Engineer Software Engineer II, AI at RapidSOS

Build and improve Voice AI agents for emergency response, owning end-to-end product delivery from model behavior to deployment and impact measurement.

Mid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact.

RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response. It harnesses artificial and human intelligence to fuse life-saving data from the world’s largest safety network, which includes over 700M+ connected devices and 200+ global technology companies. This intelligence is delivered to 23,000+ federal, state, and local agencies, serving one million first responders. RapidSOS has supported over one billion emergencies in 16 countries, powering RapidSOS HARMONY, the first purpose-built AI for public safety, designed to save critical time by automatically detecting emergencies, unifying real-time data and video streams, and coordinating a faster, more effective response. Learn more at www.RapidSOS.com.

What this role is about: Our Voice AI team is building the next generation of intelligent safety technology. We build AI agents that triage incoming alerts in seconds, relieve the burden on emergency telecommunicators by handling non-emergency calls, and provide real-time translation between callers and call-takers. As an AI Engineer on this team, you’ll own core capabilities end to end—from model behavior and backend architecture to evaluation tooling. Every improvement you ship shaves seconds off a response, and in an emergency, seconds are what save lives.

What you’ll do:

  • End-to-end product delivery: Own Voice AI agent(s) capabilities from problem discovery and rapid experimentation through architecture, implementation, testing, deployment, and measurement of impact across the real-time agent, APIs, web application, and cloud infrastructure.
  • Improve conversational quality: Improve the caller experience—including latency, turn-taking, barge-in, speech recognition, multilingual behavior, protocol adherence, and transfers—using production evidence and reproducible experiments.
  • Safety and reliability: Design fail-safe behaviors, strengthen service resilience and observability, and respond to production issues through contributing factors  analysis, mitigation, and prevention.
  • Evaluation and continuous improvement: Build and use automated evaluations, call-replay tools, production metrics, and controlled traffic trials to identify regressions, quantify trade-offs, and improve model and system behavior.
  • Work across the full stack, from Python backend and AI model behavior to the React/TypeScript UI that customers and operators use to configure and monitor their AI agents.
  • Use AI tools daily to move faster on code, testing, call analysis, and incident triage, while keeping full ownership of architecture, safety boundaries, and production decisions.

What we’re looking for in our ideal candidate:

  • 2-3+ years of back-end or full-stack engineering experience shipping production software end to end, with hands-on experience building AI/LLM applications and solid fundamentals in distributed systems, APIs, and operational reliability
  • Real-time voice, streaming media, or conversational agent experience is a strong plus
  • Strong Python proficiency, including async programming, with the flexibility to work full-stack, including our TypeScript/React frontend (prior experience with it a plus or open to learning)
  • Ability to evaluate non-deterministic AI behavior using datasets, automated metrics, qualitative call review, controlled experiments, and clear statistical reasoning
  • A genuine bias for action, balanced with care: a self-starter who moves fast with an ownership mindset, states intent rather than asks for permission, and doesn’t cut corners on a safety-sensitive system
  • Product-minded problem solving: able to turn ambiguous problems into simple solutions, make evidence-based trade-offs, and own the outcome rather than only the implementation
  • Clear written and verbal communication along with a collaborative streak that raises the whole team’s velocity
  • Genuinely AI-forward: fluent with AI-assisted coding, always looking for new ways to use AI to work faster, and pushing the envelope with fresh ideas on how we can do better as a team
  • Willingness to join a weekly on-call rotation and travel 1-2 times per quarter for in-person team gatherings (mostly within Europe)

What we offer:

  • The chance to work with a passionate team on solving one of the largest challenges globally
  • Competitive salary and benefits and equity participation
  • A dynamic, flexible and fun start-up work environment with a highly talented team

If you’re curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/

#LI-Remote

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match.

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Design Test 1 at WongDoody

Art director creates digital-first visual concepts and campaign systems for brands across social platforms and digital formats.

Mid Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

WongDoody – that’s over 2,000 colleagues across 22 design studios on four continents. In Germany, around 300 colleagues work with us at our locations in Berlin, Stuttgart, DĂŒsseldorf, and remotely. Our service areas include Experience Design, Immersive Experiences, Influencer Marketing, and future-proof, holistic Digital Marketing. As part of Infosys, a global technology leader, we develop customer-centric solutions at the intersection of creativity, technology, and artificial intelligence.

We combine deep industry expertise in FMCG, retail, automotive, mechanical engineering, and technology. For brands such as dm, Otto, Porsche, Bosch, TRUMPF, and Mercedes-Benz, we create user-centric strategies, distinctive brand presences, digital products, and influencer campaigns that seamlessly integrate creativity, data, and media.

Our local Benefits

  • Flexible working hours
  • Work where it works for you. At home or in the office, or any mix you like
  • Working for strong brands and clients we believe in
  • 30 days’ vacation per year
  • Urban Sports Club
  • Nice people in welcoming teams

What you can expect

  • Design campaigns that start in digital, not end there: develop visual concepts, image worlds, and creative territories built natively for feeds, platforms, and digital formats — work that’s designed to perform where audiences actually are
  • Brainstorming and further developing innovative designs and exciting image concepts, with a strong instinct for what works on a screen first.
  • Independent and responsible work in interdisciplinary project teams — alongside account management, conception, UX, social media, and clients
  • Bring a digital-first idea to life across formats: from a single hero visual to a full campaign system that scales seamlessly across touchpoints

ï»żÂ­Â­ What we’d love to see

  • A degree in graphics or design or a comparable education
  • 3 years of work experience in an agency or similar work environment
  • A clear track record of growing through art direction roles
  • A portfolio rooted in digital-native work: campaigns, visuals, or content built for digital and social from the first sketch, not adapted after the fact
  • A particularly good feel for target group-oriented design, for creative campaigns, social media content and innovative advertising
  • Excellent knowledge in Adobe Creative Suite applications
  • Passion for your profession combined with a high design and quality standard and conceptual skills
  • A digital-first mindset: you think in formats and platforms before print or classic media, with a sharp eye for what’s next in digital culture
  • Real curiosity for AI: comfortable weaving it naturally into your workflow, and excited to use it for bold, unexpected creative ideas — not just faster production
  • Team player mentality and strong communication skills
  • Very good knowledge of English is is required

We care about your personality and professional skills. We don’t care about your gender, age, nationality or appearance and are open to working with everyone.

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity is responsible, which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application processhere.

If you have any questions about the application process, feel free to contact our People & Culture Team directly under job@odt.net

We care about your personality and professional skills. We don’t care about your gender, age, nationality or appearance and are open to working with everyone.

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