Writing.io Jobs

Headquarters: US - Remote

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.   Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.   Our vision:  A world where everyone is free to focus on their most purposeful work, together.   

About the Role:

You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. We are looking for a driven and consultative Account Manager 5 to join Wrike's Commercial Expansion team! In this role, you'll build meaningful client relationships and uncover opportunities to expand Wrike's footprint within your portfolio of established accounts. Using your strategic mindset and solution-focused approach, you'll help customers maximize their investment while driving our continued growth.

If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Your Impact:

• Developing and executing strategic account plans that drive expansion within your assigned book of business.
• Managing the full sales cycle from opportunity identification through contract negotiation and close.
• Proactively engaging with accounts through targeted outreach initiatives rather than relying solely on inbound requests.
• Conducting consultative discovery calls to deeply understand customer pain points, business objectives, and growth opportunities.
• Implementing a solutions-based selling approach that clearly articulates Wrike's ROI and aligns our solutions with customer needs.
• Delivering compelling demonstrations and presentations that showcase how Wrike solves specific customer challenges.
• Creating tailored strategies for identifying expansion opportunities within each account based on customer usage patterns, adoption metrics, business goals, and industry trends.
• Staying informed about competitors' offerings and positioning Wrike advantageously against alternatives.
• Utilizing sales tools (Salesforce, SalesNavigator and ZoomInfo) to identify key stakeholders and manage your pipeline.
• Collaborating with Customer Success, Solutions, and other internal teams to ensure seamless customer experiences and 100% satisfaction.
• Consistently meeting or exceeding quarterly and annual revenue targets.

Your Qualifications:

• 5+ years of successful commercial sales experience with a proven track record of consistent achievement, SaaS experience required 
• Minimum 3 years experience as an Account Manager responsible for an install account base
• Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
• Demonstrated ability to manage the full sales cycle from qualification to close
• Experience expanding relationships within existing accounts through consultative, solution-based selling
• Strong proficiency with outbound prospecting strategies and execution
• Proficiency with the SaaS buying process and procurement cycles
• Exceptional communication skills with the ability to engage effectively at multiple levels within an organization
• Excellent discovery skills with the ability to understand business challenges and align solutions accordingly
• Experience conducting engaging remote product demonstrations via video conferencing
• Experience with sales methodologies such as Challenger, MEDDIC, or Solution Selling
• Bachelor's degree or equivalent practical experience

Standout Qualities: 

• Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering Additional language proficiency (if relevant to the territory)

What to expect next:

- Recruiter call (45 minutes)
- Sales leader interview (60 minutes)
- Mock demo presentation (45 minutes)
- Final interview with the VP of Sales (30 minutes)

Team Dynamics:

• As an Account Manager 5, you'll join a high-performing team focused on driving double-digit growth within our existing customer base. You'll manage a portfolio of commercial accounts (250 - 5,000 employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets.

Our Work Style: 

• Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
• Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
• Work Flexibility: Options for remote work with the support you need to succeed from your home or the office 
• Competitive Compensation: Base salary plus uncapped commission structure that rewards performance

Why Join Wrike?

• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals

Empowered Living: 

• Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
• Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
• Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

• Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
• Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

• Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
• Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
• Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

• Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.

 

Your recruitment buddy will be Aziza Talhi, Senior Recruiter.

#LI-AT1

The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.

Total compensation pay range$110,000—$140,000 USD

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.   Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.   While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.

Our persona 

  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.   Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!   Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

  Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. 

To apply: https://weworkremotely.com/remote-jobs/wrike-account-manager-l4

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

We are looking for a Senior Applied AI Engineer to join our Applied AI team. In this role, you will design, build, and operationalize production-ready AI and machine learning systems that deliver measurable business impact for enterprise customers. You will collaborate closely with Applied AI Solutions Architects, data scientists, data engineers, platform engineers, software engineers, and client stakeholders to turn solution designs into reliable implementations. You will help mature our engineering standards and reusable assets so phData can consistently deliver high-quality Applied AI solutions at scale.

Key Responsibilities

• Build and operationalize production-ready Applied AI and machine learning solutions, translating architecture designs and business requirements into clean, maintainable, well-tested code.
• Own the end-to-end implementation of AI applications and workflows across predictive ML, MLOps, generative AI, LLM applications, agentic workflows, and intelligent automation.
• Drive the productionization of AI/ML systems by implementing robust data and model pipelines, deployment and inference patterns, observability, guardrails, and evaluation suites.
• Partner with architects, engineers, and business stakeholders to refine solution designs, clarify requirements, explain technical tradeoffs, and ensure solutions integrate effectively with enterprise data, applications, and workflows.
• Contribute to engineering excellence by troubleshooting complex issues, documenting systems and decisions, and creating reusable accelerators, reference implementations, and delivery playbooks for the Applied AI practice.

About You

You are a technically rigorous problem solver who enjoys building practical, production-ready AI solutions in an outcomes-driven environment. You are comfortable operating in distributed, global teams and partnering with colleagues across time zones.

Required Qualifications

Experience

• 5+ years of experience in AI/ML engineering, software engineering, data engineering, or a related technical discipline, including at least 3 years designing, building, deploying, or operating AI and machine learning solutions in production.

Technical / Functional Skills

• Strong programming experience in Python and solid working knowledge of SQL for building AI/ML pipelines, services, and applications.
• Proven experience building and productionizing AI/ML systems, including generative AI, LLM-powered applications, predictive ML, or MLOps solutions.
• Hands-on experience developing production software, APIs, services, and data or model pipelines that support training, inference, evaluation, monitoring, and retraining.
• Understanding of production AI/ML concerns such as evaluation, observability, security, governance, scalability, performance, cost optimization, and operational support.
• Experience with modern cloud, data, and AI ecosystems such as Snowflake, Databricks, AWS, Azure, Google Cloud, dbt, and contemporary AI frameworks and providers (for example, Anthropic or OpenAI).
• Ability to collaborate and communicate effectively with architects, engineers, data scientists, platform teams, business stakeholders, and client representatives in a consulting or client-facing delivery environment.

Education - If desired

Bachelor’s degree in relevant field, or equivalent practical experience.

Preferred Qualifications

Preferred qualifications help candidates stand out but are not required for success in this role.

• Experience building agentic AI systems, including orchestration, tool use, planning, memory, multi-agent patterns, or protocols such as the Model Context Protocol (MCP).
• Experience designing and deploying enterprise RAG systems, semantic retrieval solutions, AI applications, or intelligent workflow automation.
• Experience with cloud-native AI/ML services such as AWS Bedrock and SageMaker, Azure AI/ML, Google Vertex AI, or Snowflake Cortex, and with LLM orchestration frameworks such as LangChain, LlamaIndex, or comparable tools.
• Experience with model registries, feature stores, data and model lineage, model monitoring, drift detection, AI evaluations, prompt management, AI gateways, and modern DevOps practices (containerization, infrastructure as code, CI/CD, APIs, distributed systems).
• Experience building reusable accelerators, modular architectures, or libraries deployed across multiple clients, plus industry exposure (for example, life sciences, retail, financial services, or manufacturing) or contributions to open-source projects and technical communities.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data & AI initiatives.
• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.
• Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

US:

• Remote-First Work Environment
• 401k plan with company match
• Dental and Vision insurance
• Home Office Equipment Stipend
• Annual stipend for Learning and Development
• Competitive comp, excellent benefits, 4 weeks PTO plan plus 10 Holidays (and other cool perks)

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

The application window will be open until at least September 24th, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

We are seeking a Senior Platform Engineer to manage multiple critical enterprise applications, including but not limited to Netcracker, Alepo, and Axiros, on GCP. In this high-impact role, you will support cross-functional engineering teams by streamlining their deployment processes and providing a unified, reliable platform. You will be responsible for designing automated deployment pipelines, building upgrade scripts, and enhancing our GCP cloud infrastructure to ensure scalability. The ideal candidate possesses deep expertise in GCP, Terraform, Linux administration, and CI/CD methodologies, and thrives in a collaborative environment driving infrastructure-as-code standards.

In this role, you’ll:

• Architect and maintain scalable, reliable systems and applications on Google Cloud Platform (GCP) and Drive Infrastructure-as-Code (IaC) standards by developing and maintaining configurations with Terraform.
• Design and implement end-to-end CI/CD pipelines to accelerate software delivery and automation.
• Lead incident management, conduct Root Cause Analysis (RCA), and participate in on-call rotations to ensure high service availability.
• Collaborate with engineering teams to optimize system performance and prioritize resource rightsizing.
• Build and maintain internal developer platforms and tools that enhance engineering productivity.

At a minimum, we’d like you to have:

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• 5 years of direct experience in public cloud environments, including Kubernetes, VPC, and Cloud Run and expertise in infrastructure management and automation using Terraform , Ansible and SaltStack.
• 5 years of experience leading SDLC, CI/CD pipeline implementation, and supporting enterprise applications.
• 5 years of experience with Linux system internals, containerization,  building autonomous task workflows and establishing security guardrails.
• 2 years of experience coding in programming languages such as Python or Java.
• Familiarity with monitoring and logging ecosystems (e.g., GCP Monitoring, Prometheus, Datadog, Dynatrace, ELK) and diagnosing complex system-level issues.

It’s preferred if you have:

• Proven experience architecting and deploying solutions using AI/LLM stacks (Gemini, Vertex AI, ADK).
• 5 years of direct experience in GCP and managing multi-cloud environments
• Experience in application performance optimization for both stand-alone and distributed systems.
• Excellent analytical, communication, and cross-team collaboration skills.

The US base salary range for this full-time position is between $140,000 - $200,800 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC’s “Know your rights: workplace discrimination is illegal” (PDF).

It’s important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing ouraccommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

The Role

As Senior Pitch Designer, you will be the design lead on Wpromote’s enterprise new business pursuits, and report into the Senior Director, Growth Enablement. When a large opportunity comes in, you are the person who turns strategy documents, audit findings, and media plans into visual storytelling. You will work alongside the assigned Growth Lead on each pursuit, partnering with strategists, analysts, and subject matter experts across the agency to shape how our thinking is seen and heard in the room.

This is a dedicated new business role for someone who is energized by a packed pitch calendar. As an individual contributor, you will own the visual quality and delivery readiness of every asset that goes in front of a prospect. You will also bring motion and video into our pitches, moving us beyond static slides toward sizzle reels, animated data stories, and short-form video. If you have a polished design aesthetic, deep presentation craft, and the instinct to know how to bring a narrative to life, we would love to get to know you better.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $75,000 - $90,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.

This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-JL

#LI-Remote

You Will Be

• Prioritizing and managing your workload against the enterprise pursuit pipeline, proactively identifying and communicating competing deadlines or resource needs

• Designing the full pitch deck for each assigned pursuit, from opening narrative through appendix and back pocket material, built from content approved by the Growth Lead

• Providing custom branding and design guidelines when required as determined by the Growth Lead

• Turning audit findings, media plans, and performance data into clear, on brand visualizations that hold up to scrutiny from a sophisticated buyer

• Producing motion and video assets for pitches, including sizzle reels, animated case studies, transitions, and short-form video woven into the live presentation

• Assembling case study, credentials, and team slides from our library

• Formatting RFP and RFI written responses to brand in Word and Google Docs, including tables, exhibits, and cover treatments

• Creating supplemental assets such as leave-behind PDFs, one pagers, capability sheets, proposal covers, and concept and activation mocks where the narrative requires them

• Delivering presenter-ready files in every format a pitch requires (PowerPoint, Google Slides, Keynote, PDF, video) and testing them in the environment they will be presented in

• Supporting rehearsal rounds and the live pitch itself, absorbing late changes and helping the team walk in confident

• Building and maintaining the master pitch template, slide library, and reusable component system, and documenting it so non-designers can use it well

• Archiving final as-delivered files, source files, linked assets, and fonts at the close of each pursuit

You Must Have

• 3+ years of design experience, with a meaningful portion of it in presentation, pitch, or new business design

• Experience inside a performance marketing, media, or creative agency

• A portfolio that shows decks and pitch materials you designed, ideally including work that helped win business

• Expert level command of PowerPoint and Google Slides, including master layouts, animation, and the practical realities of building files that survive being handed off

• Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Figma

Video editing and motion graphics ability in Premiere Pro and After Effects, or comparable tools, sufficient to cut and finish pitch video independently

• Genuine skill at data visualization, and the judgment to know when a number needs a chart and when it needs a single large word

• Comfort working from strategy and analytics inputs, and the confidence to ask a strategist what a slide is actually trying to prove

• Strong time management and the composure to work under real deadline pressure, including compressed pitch windows

• Excellent collaborative instincts, and a track record of taking direction from senior stakeholders without losing your own point of view

• Availability to flex during active pitch windows, including occasional evenings and weekends near a deadline

• Familiarity with the technical aspects of digital and print production deliverables

Nice to Have

• Familiarity with RFP and RFI processes and proposal software
• Experience building or maintaining a brand or presentation design system
• Knowledge of Asana or similar project management tools
• Light copy editing ability, enough to tighten a headline that is not working
• Sound design and music selection instincts for video work

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our client, the company behind the fastest open-source analytical database in the world and a mission-driven, fast-growing private cloud company and leader in real-time analytics, data warehousing, and data observability, has exclusively engaged Solutus Legal Search to assist its executives in hiring an attorney to serve as Associate General Counsel, Privacy.

The Role

Reporting to the General Counsel, this attorney will own the company’s global privacy legal function, serving as the company’s principal legal advisor on domestic and international privacy and data protection matters, as well as be the Legal Team’s principal partner with the Security Team. This attorney will partner closely with business teams to develop and implement practical, business-oriented approaches to complex privacy issues and build scalable processes that support the company’s continued growth.

This is a build role: you will take a growing set of privacy obligations, customer commitments, and regulatory exposures and turn them into a coherent, well-documented program that scales with the business.  You will be the privacy expert in the room for product and engineering decisions, the person Sales and Legal turn to on DPAs and cross-border transfer questions and data flow mapping, and the legal lead alongside Security and GRC functions on security commitments, audits, and incident response.  You will operate as an individual contributor, with the expectation that you build a team as the program matures.  This role suits someone who is comfortable with technical depth. You will be reading data flow diagrams, asking engineers precise questions about where data is stored and who can reach it, and giving answers a product team can actually implement.

What You’ll Do

Own the global privacy program

• Advise on domestic and international privacy and data protection laws and regulations, including GDPR, HIPAA, CCPA/CPRA, other U.S. state and international privacy laws, and international data transfer requirements.
• Own the data subject request process end to end, along with the privacy elements of vendor and subprocessor diligence.
• Track regulatory and enforcement developments across jurisdictions and translate them into concrete changes to our product, contracts, and internal practices — not just memos.
• Conduct and oversee privacy risk assessments, including data protection impact assessments (DPIAs), transfer impact assessments, and related documentation.

Manage and build out the function

• Enhance and mature the company’s privacy program to continue meeting evolving regulatory requirements. Scale core program components with respect to data subject rights requests, privacy notices, consent management, impact assessments, and policy management.
• Maintain the program’s operating machinery: records of processing, data inventories and mapping, retention schedules, DPIAs and transfer impact assessments, and privacy policies and notices.
• Deliver privacy and security training that people remember, and drive internal awareness across engineering, sales, marketing, partner relationships and support.
• Manage outside counsel and privacy vendors against a budget.
• Serve as, or manage the relationship with, our EU representative and data protection officer arrangements as required.
• Advise Marketing on adtech, cookies and tracking technologies, and electronic marketing compliance.
• Report to leadership on privacy and security risk and support Board and audit reporting on the program.

Counsel product and engineering

• Embed with product and engineering teams as they design features, giving privacy-by-design guidance early enough to shape architecture rather than block launches.
• Advise on data residency and localization, telemetry and usage data, encryption and key management, access controls, logging, anonymization and pseudonymization, and retention and deletion mechanics.
• Advise on AI and machine learning features — training data provenance, customer data use restrictions, model and vendor terms, and emerging AI regulatory requirements.

Support commercial contracting

• Own our DPA and its negotiation strategy, including standard contractual clauses, the UK IDTA and Addendum, and other transfer mechanisms; negotiate the privacy and security terms in customer and vendor agreements.
• Serve as escalation point for Legal and Deal Desk on privacy and security terms, and build the playbooks, fallback positions, and self-service guidance that let the rest of the team resolve most of these without you.
• Support enterprise, public sector, and regulated-industry deals with sector-specific requirements, including HIPAA business associate agreements and financial services and payments obligations.

Partner with Security and GRC

• Serve as legal counsel to the Security organization on our security commitments, control frameworks, and audit and certification programs — SOC 2, ISO 27001, HIPAA, PCI DSS, and the frameworks we take on next.
• Lead the legal workstream in security incident response: assess breach notification obligations across jurisdictions and contracts, manage regulator and customer notification, direct outside counsel and forensics under privilege, and run tabletop exercises with Security.
• Advise on law enforcement and government data requests, preservation obligations, and the policies governing how we respond.
• Support the GRC and Compliance functions on customer security questionnaires, trust center content, and the accuracy of our public privacy and security representations

Requirements:

• Strong academic credentials and membership in good standing with at least one U.S. state bar.
• 7-10+ years of relevant legal experience, with strong training at a top-rated national or international law firm. Law firm and in-house experience at a high-growth B2B SaaS company, preferably in the data infrastructure sector.
• Significant experience advising on domestic and international privacy and data protection matters.
• Deep knowledge of global privacy laws and regulatory frameworks, including GDPR, HIPAA, CCPA/CPRA, other U.S. state and international privacy laws, cross-border data transfer requirements, and evolving privacy and data governance regulations.
• Experience advising business and technical teams on privacy issues across the product lifecycle, including with respect to AI, machine learning, and emerging technologies, is strongly preferred.
• Experience supporting security matters, including with respect to customer-facing security commitments, security incident support, and related regulatory requirements, is preferred.
• Excellent judgment, strong business orientation, and ability to translate complex legal issues into practical advice.
• Strong interpersonal and communication skills and the ability to work effectively with executives and cross-functional stakeholders.
• Exceptional attention to detail, strong organizational skills, and ability to manage multiple priorities in a fast-moving, high-growth environment.

The current targeted base salary for this position ranges from $260,000 - $295,000, plus equity and a generous benefits package. Actual compensation is determined based on several factors, including a candidate’s qualifications, number of years of directly relevant experience, and location.

Solutus has been selected as the retained representative on this desirable search. Resumes submitted directly to our client will be forwarded to Solutus for review and evaluation.

Ref. #993-SLS

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location(s): US (remote), Boston (hybrid), or New York (hybrid)

About Toast

Toast builds technology that helps food and beverage businesses run smoother, serve customers better, and grow with confidence. Our platform brings together the tools teams need to power daily operations—while turning complexity into clear, actionable insights. We’re purpose-built for the pace of hospitality, and we’re investing in new experiences that make great businesses easier to run at any scale.

Bready* to make a change?

Our New Ventures team operates like a startup inside Toast. We’re a small group building a new line of business from scratch on the foundation of the Toast platform, unlocking a new market with new customers, and we have a lot of room to decide how things should work.

We’re looking for a builder — someone genuinely fullstack, as comfortable in a backend service as in a React front end, who follows a problem wherever it leads instead of stopping where their specialty ends. You’ll work across backend, web, and our Android point-of-sale and handheld apps. Prior Kotlin isn’t required; comfort learning a new platform is.

About this roll* (Responsibilities)

• Build end-to-end across the stack — backend services, APIs and data models, web front ends, and our Android point-of-sale and handheld apps — going wherever the product needs you.
• Get up to speed on unfamiliar platforms and codebases quickly — including Android/Kotlin.
• Be customer-interested and product-minded—curious about what operators actually need, and willing to have a point of view on what we build.
• Collaborate closely with a small cross-functional team, biasing toward putting things in the hands of customers as fast as possible.
• Navigate diverse, unfamiliar codebases across the Toast platform and consistently deliver high-quality code on timeline.
• Demonstrate a high degree of ownership in all aspects of development — including the unglamorous parts: testing, instrumentation, on-call, and cleanup.
• Leverage cutting-edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building — contributing to a culture of innovation and productivity across the team.

Do you have the right ingredients*? (Requirements)

• A track record of shipping meaningful product to real users, with clear technical and business impact.
• Genuine fullstack range: you’ve owned features from backend service and API through to the client, and you have a real opinion about both ends.
• Solid backend fundamentals ( Java, Kotlin, or similar) — distributed systems, asynchronous communication, event-driven architecture, API design, and integration patterns.
• Comfort with modern web front-end development ( React or similar) and an eye for a usable interface.
• A credible track record of learning a new language, framework, or platform on the job and shipping production code in it.
• Demonstrated ability to deliver clean, maintainable, resilient code that withstands the test of time.
• Experience in 0→1 builds, and high comfort with shifting priorities and incomplete requirements.
• Strong communication and collaboration skills — you can write up a technical design, get alignment on it, and work well with product and design partners.
• A clear pattern of using AI tools to accelerate your work, and the ability to speak specifically about how you use them to ship better work faster.

Special sauce* (Nice to haves)

• Android development experience, particularly production Kotlin (or Java alongside it).
• You’ve worked on early-stage products, internal incubations, or rapid experimentation teams.
• Experience with point-of-sale, payments, hardware-adjacent, or offline-first systems.
• You’ve been the person on a team who fills whatever gap is open — and you enjoyed it.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$159,000—$254,000 USD

Zone B

$138,000—$221,000 USD

Zone C

$125,000—$200,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: Remote (East Coast hours preferred)

Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.

Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.

Our Paid Social team delivers best-in-class, highly sophisticated branding and performance media to Code3’s diverse client base. Senior Paid Social Specialists meet and exceed KPIs through executing complex ad campaigns and reporting campaign performance to our clients. In this role, you’ll have the opportunity to hone expert-level media skills across major media platforms and solve challenges of all shapes and sizes for some of the largest brands in the world.

What you’ll do:

• Build, launch, and optimize campaigns across all major social platforms with a focus on flawless execution.
• Collaborate with team on media planning to support client and campaign strategy
• Manage campaign budget pacing and execute bid adjustments as needed
• Perform campaign QA on your own campaigns, ad sets and ads, plus those built by other team members
• Build and deliver weekly reporting and ad hoc reporting inclusive of formatted Excel reports, Looker dashboards and performance insights and recommendations
• Pull data and write insights that tell a story for campaign wrap-ups and larger reporting deliverables such as QBRs
• Maintain understanding of the newest paid social product offerings across platforms, stay up-to-date on the latest paid social trends and provides critical perspective on what updates truly mean for clients
• Recommend changes to existing products, policies, and processes that improve overall performance

Who will love this role:

• You have a curious, strategic mind-set and enjoy problem-solving
• A data-driven decision-maker passionate about delivering exceptional client results
• Someone with a passion for testing and challenging the status quo
• A self-motivated drive to learn & openness to feedback

You should have:

• 3+ years of paid social buying experience across multiple social platforms such as Meta, TikTok, Snapchat, Pinterest, or YouTube
• Experience activating paid social campaigns across awareness, consideration and conversion objectives.
• Proficiency with data hygiene, analysis, and visualization in Google Sheets and/or Microsoft Excel. Pivot table experience is a plus.
• Proven ability to manage multiple projects at a time while paying strict attention to detail and meeting deadlines.
• Excellent verbal and written communication skills and proven ability to navigate client and external communication.
• Certifications in digital marketing and/or social media strategy are a plus (Meta Blueprint Buying and Planning Certifications, TikTok Media Buying Certification, Google Analytics Certification, etc).

Perks and Benefits:

• Thoughtful parental leave and return program
• Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December
• Ongoing learning and development opportunities
• Commitment to transparent DEIB practices

Code3’s people are what set us apart. We’re dedicated to hiring, retaining, and developing a diverse group of remarkable Coders because we know it’s the way things should be. By prioritizing our commitment to fostering an inclusive, equitable, and safe environment, we are living our mission of fueling the growth of our people. It’s this focus that empowers Coders to not only achieve great work for our clients, but also propel their own development forward and upward. We strongly encourage people from underrepresented backgrounds and all identities to apply even if you don’t feel that you meet all of the requirements above!

If you have any special needs that we can accommodate, please reach out to our team at recruiting@code3.com so we can make accommodations.

Salary Information: The salary range for this position is $67,000 - $76,000 and is commensurate with candidate experience and location.

For candidates that are based in California, we encourage you to review this important information for California residents here . For best results, open the link in a new tab.

Why Blue Coding?

At Blue Coding, we specialize in hiring excellent developers and amazing people from all over Latin America and other parts of the world. For the past 11 years, we’ve helped cutting-edge companies in the United States and Canada build great development teams and develop great products. Large multinationals, digital agencies, Saas providers, and software consulting firms are just a few of our clients. Our team of over 150 engineers, project managers, QA, UX/UI designers, and many more is distributed in more than 10 countries across the Americas. We are a fully remote company working with a wide array of technologies, and we have expertise in every stage of the software development process.

Our team is highly connected, united, and culturally diverse, and our collaborators are involved in many initiatives around the world, from wildlife preservation to volunteering at local charities. We stand for honesty, fairness, respect, efficiency, hard work, and cooperation.

What are we looking for?

In this opportunity, we are looking for a Senior Front-end Developer to work with one of our foreign clients, who is a market leader in the consultation, design, procurement, implementation, and ongoing managed services for technology services for mid to large global enterprises. As a Telecom Managed Service company, they partner with over 300 service providers globally to help customers with technology design and find the best solutions to meet their needs.

If you are independent, a great communicator, a problem solver, and have strong attention to detail, this is a great fit for you! Our jobs are fully remote – as long as you have the skills and can get the work done well, you can work anywhere in the listed countries you want.

If you have the skills and can get the job done, join us and work from anywhere you want!

Here are some of the exciting day-to-day challenges you will face in this role:

• Design, develop, enhance, and maintain responsive, enterprise-grade web applications using

Vue.js and modern JavaScript/TypeScript.

• Build reusable, maintainable, and scalable Vue components and contribute to the organization’s in-

house UI framework and component library.

• Collaborate with UX/UI designers to translate designs into responsive, accessible, and consistent

user experiences, including implementation and documentation through Storybook.

• Participate in product and technical design discussions and provide recommendations regarding

front-end architecture, usability, performance, and implementation approaches.

• Integrate front-end applications with REST APIs and C#/.NET backend services.
• Develop clean, maintainable, well-structured code that follows established engineering standards

and best practices.

• Develop and maintain unit and integration tests and design solutions with testability in mind.
• Participate in peer code reviews and provide constructive technical feedback.
• Diagnose and resolve complex application, browser, integration, and performance issues.
• Optimize applications for performance, scalability, responsiveness, and user experience.
• Apply appropriate web accessibility standards to front-end development.
• Use GitHub for source control, pull requests, code reviews, and collaborative development.
• Work within Docker-based development environments as applicable.
• Utilize SQL Server/SSMS as needed to investigate data and troubleshoot application issues.
• Collaborate closely with QA to resolve defects and support the delivery of reliable, high-quality

software.

• Contribute to technical standards, development practices, documentation, and continuous

improvement.

• Provide technical guidance and mentorship to less-experienced developers when appropriate.

You will shine if you have:

• 6+ years of professional software development experience, with significant experience in front-

end application development.

• Strong professional experience developing applications with Vue.js.
• Strong proficiency in JavaScript and modern front-end development practices.
• Strong understanding of HTML5, CSS3, responsive design, and modern web development

principles.

• Experience developing reusable, component-based user interfaces.
• Strong experience integrating front-end applications with RESTful APIs.
• Experience with unit and integration testing.
• Experience with Git and GitHub, including pull requests and code reviews.
• Strong debugging, analytical, and problem-solving skills.
• Ability to independently analyze requirements, identify technical solutions, and deliver work with

limited direction.

• Experience working within an Agile/Scrum or Kanban environment.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with Software Developers, QA, Product, UX/UI, and other

stakeholders.

It doesn’t hurt if you also have:

• Professional experience with TypeScript.
• Experience with Storybook or similar component development and documentation tools.
• Experience working with C#/.NET backend services and APIs.
• Working knowledge of SQL Server and SSMS for data investigation and troubleshooting.
• Experience with Docker and containerized development environments.
• Knowledge of web performance optimization techniques and browser performance.
• Knowledge of WCAG and web accessibility standards.
• Experience contributing to or maintaining a shared UI framework or component library.
• Experience mentoring developers or providing technical guidance within an engineering team.

Here are some of the perks we offer you:

• Salary in USD
• Flexible schedule (within US Time zones)
• 100% Remote

Ready to learn more? Apply below!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom.

The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI.

About the Role

Reporting to the Senior Director of Learning Design, the Senior Learning Designer is a senior individual contributor who drives the learning design work within content initiatives from brief to launch.

The Senior Learning Designer translates strategic direction into coherent design decisions, models craft for the team, and actively upskills other learning designers through feedback. They are a go-to expert in assessment design and instructional quality and a key partner in building scalable AI-assisted content workflows.

This role will be based in NY, NY at the BrainPOP HQ, or remote in the US (Eastern time zone strongly preferred). Occasional travel may be required.

What You’ll Do

Initiative Leadership

• Own the learning design work within assigned content initiatives—making and documenting key design decisions from brief through launch in partnership with the PM and Senior Director of Learning Design.
• Translate strategic direction into design frameworks, item blueprints, and content specs that the broader team can execute against.
• Maintain quality and coherence across a collection or initiative, catching inconsistencies in grade-band differentiation, cognitive demand, and instructional alignment.

Assessment Design & Item Writing

• Write and review formative assessment items at a level that models craft for the team.
• Set the distractor logic standard for an initiative; identify systemic quality gaps and address them through specs or direct feedback.
• Ensure grade-band differentiation is applied consistently across an initiative

Team Development & Upskilling

• Provide direct feedback on assessment items and learning design decisions, and model the design thinking rationale in a way that builds others’ judgment over time.
• Build shared resourceswhen a quality gap reveals a systemic need: guidelines, worked examples, rubrics, or short workshops.

AI-Enabled Content Development

• Partner on AI content pipelines, contributing to prompt design, output evaluation frameworks, and quality rubrics for AI-generated content.
• Identify where AI tooling can improve initiative workflows and bring concrete proposals to the Senior Manager of Learning Design.

Product & Cross-Functional Partnership

• Represent learning design in product discovery and development within assigned initiative squads.
• Support on-time delivery by proactively flagging scope, quality, or resourcing risks to the Senior Manager of Learning Design.

You Are

• A design decision-maker: comfortable making and defending instructional design calls with clarity and rationale, not just executing direction.
• A craft model: the kind of writer and assessment designer others want to learn from; sets a visible standard.
• A developer of others: gets satisfaction from building team capacity, not just personal output.
• Analytically rigorous: can articulate what “good” looks like in reproducible terms and apply that standard consistently across a collection.
• A strong initiative partner: works fluidly with PMs, editorial, and product without needing constant direction.
• Digitally fluent: designs for interactive digital environments and is comfortable in CMS and AI-assisted content workflows.

On Your Resume

• Education: Bachelor’s degree required; Master’s preferred in Education, Instructional Design, or Curriculum & Instruction.
• Assessment item writing: Strong portfolio of K–8 formative assessment items for digital learning products, with evidence of quality ownership across a collection.
• Curriculum design: 7+ years designing K–8 curriculum and learning experiences for edtech; deep knowledge of learning research and classroom application.
• MLL: Experience in K-8 instructional design and assessment development for multilingual learners for a technology-based product strongly preferred.
• Standards fluency: Deep knowledge of K–8 standards in at least one core subject area (Science or Math preferred); uses standards as design inputs. Demonstrated understanding of WIDA framework and standards, as well as national (i.e., NGSS, CCSS, etc.) and state-specific ELD standards (CA, TX, AZ) strongly preferred.
• Initiative or project leadership: Demonstrated experience leading the design work within a content initiative—making decisions, managing quality, and coordinating with cross-functional partners.
• AI content pipeline experience:Demonstrated experience with prompt design, output evaluation, or rubric design for AI-generated content. Systematic workflow experience required.

Location

The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role.

We can employ individuals residing in the following approved hiring states. States not listed below may be considered based on factors including the needs of the specific role.

• Arizona
• California
• Connecticut
• Florida
• Georgia
• Illinois
• Massachusetts
• Minnesota
• Missouri
• New Jersey
• New York
• North Carolina
• Ohio
• Oregon
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Washington

We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate.

USA Pay Scale

$80,000—$95,000 USD

Life at BrainPOP

At BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth.

Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives.

We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer.

NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official BrainPOP website or BrainPOP’s official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at legal@brainpop.com. While we have reported this general fraud to the authorities, you can report this fraud on your own behalf to the Federal Trade Commission (https://reportfraud.ftc.gov/) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (https://www.ic3.gov/).

Company Description

• StarTekk’s adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, scale and support digital transformation initiatives.

Job Description

Seeking an experienced Project Manager to support large-scale Child Support systems projects within a government environment. The role involves managing multiple projects using Waterfall, Agile, and Hybrid methodologies while providing PMO support, risk management, communication planning, resource tracking, and coordination between business and technical teams.

Required Skills:

• 15+ years of project management experience with detailed work plans and PM tools

• Strong experience in requirements gathering, analysis, and design documentation

• Expertise in Unit Testing, System Testing, and UAT support

• Team management experience including task assignment and tracking

• Excellent verbal and written communication skills

• Experience with Azure DevOps, JIRA, MS Project, Excel, Word, and Outlook

• Technical background supporting CICS/DB2/COBOL/JCL/Mainframe and .NET applications

• Experience with SQL, SPUFI, QMF, File Manager, Debugger, or equivalent tools

• Knowledge of software change management tools such as Changeman, Control-M, or JIRA Service Management

Qualifications

• 15+ years experience creating and managing detailed project workplans using automated project management tools.
• 15+ years excellent oral and written communication skills.
• 12+ years experience in technical writing and documentation.
• 8+ years application development and support across the SDLC for CICS/DB2/COBOL/SAS/JCL mainframe systems.
• 15+ years experience with Microsoft products including Excel, Outlook, Project, and Word.
• 15+ years experience performing Unit/Development Testing, System Testing, and User Acceptance Testing (UAT) support.
• 10+ years experience with SQL, SPUFI, Platinum, File Manager, Debugger, QMF, or equivalent tools.
• 15+ years experience working with business customers to document requirements, analysis, and design deliverables.
• 10+ years experience using Changeman, CNTL-M, JIRA Service Management, or similar software/project tracking tools.
• 5+ years knowledge and experience with Child Support System Certification.
• 2+ years experience executing and documenting Test Decks for IV-D System Certification.
• 5+ years experience in Financial and/or Case Management Child Support Enforcement systems development and maintenance.
• Experience managing large, complex mainframe and web application development projects, including Microsoft .NET, COBOL, CICS, and DB2.
• Experience with Agile, Waterfall, and Hybrid Agile project methodologies.
• Strong experience in risk and issue management, resource allocation, status reporting, PMO support, communication plans, and stakeholder coordination.
• Experience managing multi-year projects with state and federal reporting requirements.
• Team management expertise, including creation, assignment, and tracking of tasks and responsibilities.
• Knowledge of PMI project management framework and industry-standard practices.

Additional Information

Nice to Have:

• Child Support systems certification experience

• IV-D Certification Test Deck execution experience

• Financial and Case Management Child Support Enforcement systems experience

• Familiarity with State government systems and standards

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany.

The Opportunity:

At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.

The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.

We’re looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.

What You’ll Be Doing:

• Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
• Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
• Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
• Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
• Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
• Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
• Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.

What Makes You a Great Fit:

• Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
• AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
• Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
• Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
• Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software that made it into production and is actively used by users.
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools to understand and troubleshoot system behavior.

Bonus Points for:

• Experience building or working with agent frameworks or multi‑agent workflows.
• Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
• Experience building tools for data engineering.

How we work:

We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.

Compensation & Rewards:

In Germany, the Base compensation range for this role is EUR 109,709 - EUR 131,651.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany.

The Opportunity:

At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.

The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.

We’re looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.

What You’ll Be Doing:

• Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
• Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
• Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
• Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
• Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
• Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
• Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.

What Makes You a Great Fit:

• Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
• AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
• Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
• Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
• Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software that made it into production and is actively used by users.
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools to understand and troubleshoot system behavior.

Bonus Points for:

• Experience building or working with agent frameworks or multi‑agent workflows.
• Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
• Experience building tools for data engineering.

How we work:

We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.

Compensation & Rewards:

In the Republic of Ireland, the Base compensation range for this role is EUR 117,600 - EUR 141,120.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany.

The Opportunity:

At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.

The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.

We’re looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.

What You’ll Be Doing:

• Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
• Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
• Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
• Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
• Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
• Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
• Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.

What Makes You a Great Fit:

• Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
• AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
• Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
• Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
• Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software that made it into production and is actively used by users.
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools to understand and troubleshoot system behavior.

Bonus Points for:

• Experience building or working with agent frameworks or multi‑agent workflows.
• Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
• Experience building tools for data engineering.

How we work:

We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.

Compensation & Rewards:

In Sweden, the Base compensation range for this role is SEK 878,578 - SEK 1,054,294.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Make a difference.

Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.  The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.

What You’ll Be Doing:

• Join as an early member of a high growth team working together to solve technical and customer problems the right way
• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations to potential and existing customers
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
• Drive product conversations based on need and problems learned during customer interactions
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

What Makes You a Great Fit:

• Ideally located on the West Coast
• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
• We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
• We are a remote-first company so you would need to learn to work and collaborate with an international team
• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
• You will love solving technical challenges and thrive on bringing creative solutions to our customers
• You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
• You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!

Compensation & Rewards:

In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany.

The Opportunity:

At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.

The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.

We’re looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.

What You’ll Be Doing:

• Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
• Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
• Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
• Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
• Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
• Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
• Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.

What Makes You a Great Fit:

• Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
• AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
• Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
• Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
• Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software that made it into production and is actively used by users.
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools to understand and troubleshoot system behavior.

Bonus Points for:

• Experience building or working with agent frameworks or multi‑agent workflows.
• Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
• Experience building tools for data engineering.

How we work:

We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.

Compensation & Rewards:

In Spain, the Base compensation range for this role is EUR 94,025 - EUR 112,830. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany.

The Opportunity:

At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.

The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.

We’re looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.

What You’ll Be Doing:

• Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
• Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
• Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
• Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
• Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
• Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
• Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.

What Makes You a Great Fit:

• Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
• AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
• Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
• Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
• Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software that made it into production and is actively used by users.
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools to understand and troubleshoot system behavior.

Bonus Points for:

• Experience building or working with agent frameworks or multi‑agent workflows.
• Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
• Experience building tools for data engineering.

How we work:

We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.

Compensation & Rewards:

In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you’ll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.

Location: U.S. Remote

Note: While mostly remote, seeking someone who can attend events. This role requires 25% travel.

The Position:

We’re looking for a Senior Account Executive to join our Enterprise team and help initiate and grow some of our most strategic relationships.

• Drive revenue growth through new business development by deeply understanding how GA can partner best with our clients on an ongoing basis

• Prepare and deliver compelling sales presentations and coordinate and drive the development of sales proposals

• Maintain and build rapport with senior executives to formulate strong, long-term business relationships

• Lead negotiation of prices and contracts, and understands the legal ramification of contracts

• Maintain a thorough working knowledge of the GA’s product and service offering, pricing structure, contract management parameters, policies, and procedures

• Develop and maintain a pipeline according to targets, and provides clear and accurate reporting of sales outcomes and activities

• Partner across the business with Product, Marketing, Legal, Finance and the Delivery team to close deals.

Requirements:

• 5+ years of sales experience, preferably enterprise sales experience

• Lead, build and execute strategic territory and account plans

• Ability to manage complex and lengthy sales cycles

• The ability to identify client challenges, and consultatively develop creative solutions in close collaboration with clients

• The ability to effectively and persuasively communicate independently with Fortune 100 decision makers (typically SVP-Exec level)

• Has a track record of managing the response to (and wining) large, complex RFPs

• Able to provide insightful input to product pods that shape the GA product road map

• A demonstrable track record of high performance

• Excellent communication, interpersonal and negotiating skills

• Experience creating complex client proposals

• Deep working knowledge of Salesforce.com and how to deliver timely and accurate pipeline and forecast updates

• An entrepreneurial mindset and practice: you enjoy working as part of a small team, rapidly iterating on strategy, and getting your hands dirty to build something great

Competencies:

• Business insight

• Communicates effectively

• Courage

• Customer Focus

• Drives results

• Manages complexity

• Situational adaptability

• Strategic Mindset

The anticipated annualized salary range for this position in the US market is $120,000 and $130,000. Salary will be determined based on experience, education, geographic location, and other factors.  If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission.

US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs. Available paid leave may include paid time off, parental leave and holiday pay.

The salary range published in this job posting is for US based locations only. Non-US based candidates interested in this position can email talent@generalassemb.ly for country-specific pay range details and benefits offered.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

We are looking for a Senior Applied AI Engineer to join our Applied AI team. In this role, you will design, build, and operationalize production-ready AI and machine learning systems that deliver measurable business impact for enterprise customers. You will collaborate closely with Applied AI Solutions Architects, data scientists, data engineers, platform engineers, software engineers, and client stakeholders to turn solution designs into reliable implementations. You will help mature our engineering standards and reusable assets so phData can consistently deliver high-quality Applied AI solutions at scale.

Key Responsibilities

• Build and operationalize production-ready Applied AI and machine learning solutions, translating architecture designs and business requirements into clean, maintainable, well-tested code.
• Own the end-to-end implementation of AI applications and workflows across predictive ML, MLOps, generative AI, LLM applications, agentic workflows, and intelligent automation.
• Drive the productionization of AI/ML systems by implementing robust data and model pipelines, deployment and inference patterns, observability, guardrails, and evaluation suites.
• Partner with architects, engineers, and business stakeholders to refine solution designs, clarify requirements, explain technical tradeoffs, and ensure solutions integrate effectively with enterprise data, applications, and workflows.
• Contribute to engineering excellence by troubleshooting complex issues, documenting systems and decisions, and creating reusable accelerators, reference implementations, and delivery playbooks for the Applied AI practice.

About You

You are a technically rigorous problem solver who enjoys building practical, production-ready AI solutions in an outcomes-driven environment. You are comfortable operating in distributed, global teams and partnering with colleagues across time zones.

Required Qualifications

Experience

• 5+ years of experience in AI/ML engineering, software engineering, data engineering, or a related technical discipline, including at least 3 years designing, building, deploying, or operating AI and machine learning solutions in production.

Technical / Functional Skills

• Strong programming experience in Python and solid working knowledge of SQL for building AI/ML pipelines, services, and applications.
• Proven experience building and productionizing AI/ML systems, including generative AI, LLM-powered applications, predictive ML, or MLOps solutions.
• Hands-on experience developing production software, APIs, services, and data or model pipelines that support training, inference, evaluation, monitoring, and retraining.
• Understanding of production AI/ML concerns such as evaluation, observability, security, governance, scalability, performance, cost optimization, and operational support.
• Experience with modern cloud, data, and AI ecosystems such as Snowflake, Databricks, AWS, Azure, Google Cloud, dbt, and contemporary AI frameworks and providers (for example, Anthropic or OpenAI).
• Ability to collaborate and communicate effectively with architects, engineers, data scientists, platform teams, business stakeholders, and client representatives in a consulting or client-facing delivery environment.

Education - If desired

Bachelor’s degree in relevant field, or equivalent practical experience.

Preferred Qualifications

Preferred qualifications help candidates stand out but are not required for success in this role.

• Experience building agentic AI systems, including orchestration, tool use, planning, memory, multi-agent patterns, or protocols such as the Model Context Protocol (MCP).
• Experience designing and deploying enterprise RAG systems, semantic retrieval solutions, AI applications, or intelligent workflow automation.
• Experience with cloud-native AI/ML services such as AWS Bedrock and SageMaker, Azure AI/ML, Google Vertex AI, or Snowflake Cortex, and with LLM orchestration frameworks such as LangChain, LlamaIndex, or comparable tools.
• Experience with model registries, feature stores, data and model lineage, model monitoring, drift detection, AI evaluations, prompt management, AI gateways, and modern DevOps practices (containerization, infrastructure as code, CI/CD, APIs, distributed systems).
• Experience building reusable accelerators, modular architectures, or libraries deployed across multiple clients, plus industry exposure (for example, life sciences, retail, financial services, or manufacturing) or contributions to open-source projects and technical communities.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data & AI initiatives.
• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.
• Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

US:

• Remote-First Work Environment
• 401k plan with company match
• Dental and Vision insurance
• Home Office Equipment Stipend
• Annual stipend for Learning and Development
• Competitive comp, excellent benefits, 4 weeks PTO plan plus 10 Holidays (and other cool perks)

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

The application window will be open until at least September 24th, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

We are seeking a Senior Platform Engineer to manage multiple critical enterprise applications, including but not limited to Netcracker, Alepo, and Axiros, on GCP. In this high-impact role, you will support cross-functional engineering teams by streamlining their deployment processes and providing a unified, reliable platform. You will be responsible for designing automated deployment pipelines, building upgrade scripts, and enhancing our GCP cloud infrastructure to ensure scalability. The ideal candidate possesses deep expertise in GCP, Terraform, Linux administration, and CI/CD methodologies, and thrives in a collaborative environment driving infrastructure-as-code standards.

In this role, you’ll:

• Architect and maintain scalable, reliable systems and applications on Google Cloud Platform (GCP) and Drive Infrastructure-as-Code (IaC) standards by developing and maintaining configurations with Terraform.
• Design and implement end-to-end CI/CD pipelines to accelerate software delivery and automation.
• Lead incident management, conduct Root Cause Analysis (RCA), and participate in on-call rotations to ensure high service availability.
• Collaborate with engineering teams to optimize system performance and prioritize resource rightsizing.
• Build and maintain internal developer platforms and tools that enhance engineering productivity.

At a minimum, we’d like you to have:

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• 5 years of direct experience in public cloud environments, including Kubernetes, VPC, and Cloud Run and expertise in infrastructure management and automation using Terraform , Ansible and SaltStack.
• 5 years of experience leading SDLC, CI/CD pipeline implementation, and supporting enterprise applications.
• 5 years of experience with Linux system internals, containerization,  building autonomous task workflows and establishing security guardrails.
• 2 years of experience coding in programming languages such as Python or Java.
• Familiarity with monitoring and logging ecosystems (e.g., GCP Monitoring, Prometheus, Datadog, Dynatrace, ELK) and diagnosing complex system-level issues.

It’s preferred if you have:

• Proven experience architecting and deploying solutions using AI/LLM stacks (Gemini, Vertex AI, ADK).
• 5 years of direct experience in GCP and managing multi-cloud environments
• Experience in application performance optimization for both stand-alone and distributed systems.
• Excellent analytical, communication, and cross-team collaboration skills.

The US base salary range for this full-time position is between $140,000 - $200,800 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC’s “Know your rights: workplace discrimination is illegal” (PDF).

It’s important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing ouraccommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

The Role

As Senior Pitch Designer, you will be the design lead on Wpromote’s enterprise new business pursuits, and report into the Senior Director, Growth Enablement. When a large opportunity comes in, you are the person who turns strategy documents, audit findings, and media plans into visual storytelling. You will work alongside the assigned Growth Lead on each pursuit, partnering with strategists, analysts, and subject matter experts across the agency to shape how our thinking is seen and heard in the room.

This is a dedicated new business role for someone who is energized by a packed pitch calendar. As an individual contributor, you will own the visual quality and delivery readiness of every asset that goes in front of a prospect. You will also bring motion and video into our pitches, moving us beyond static slides toward sizzle reels, animated data stories, and short-form video. If you have a polished design aesthetic, deep presentation craft, and the instinct to know how to bring a narrative to life, we would love to get to know you better.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $75,000 - $90,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.

This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-JL

#LI-Remote

You Will Be

• Prioritizing and managing your workload against the enterprise pursuit pipeline, proactively identifying and communicating competing deadlines or resource needs

• Designing the full pitch deck for each assigned pursuit, from opening narrative through appendix and back pocket material, built from content approved by the Growth Lead

• Providing custom branding and design guidelines when required as determined by the Growth Lead

• Turning audit findings, media plans, and performance data into clear, on brand visualizations that hold up to scrutiny from a sophisticated buyer

• Producing motion and video assets for pitches, including sizzle reels, animated case studies, transitions, and short-form video woven into the live presentation

• Assembling case study, credentials, and team slides from our library

• Formatting RFP and RFI written responses to brand in Word and Google Docs, including tables, exhibits, and cover treatments

• Creating supplemental assets such as leave-behind PDFs, one pagers, capability sheets, proposal covers, and concept and activation mocks where the narrative requires them

• Delivering presenter-ready files in every format a pitch requires (PowerPoint, Google Slides, Keynote, PDF, video) and testing them in the environment they will be presented in

• Supporting rehearsal rounds and the live pitch itself, absorbing late changes and helping the team walk in confident

• Building and maintaining the master pitch template, slide library, and reusable component system, and documenting it so non-designers can use it well

• Archiving final as-delivered files, source files, linked assets, and fonts at the close of each pursuit

You Must Have

• 3+ years of design experience, with a meaningful portion of it in presentation, pitch, or new business design

• Experience inside a performance marketing, media, or creative agency

• A portfolio that shows decks and pitch materials you designed, ideally including work that helped win business

• Expert level command of PowerPoint and Google Slides, including master layouts, animation, and the practical realities of building files that survive being handed off

• Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Figma

Video editing and motion graphics ability in Premiere Pro and After Effects, or comparable tools, sufficient to cut and finish pitch video independently

• Genuine skill at data visualization, and the judgment to know when a number needs a chart and when it needs a single large word

• Comfort working from strategy and analytics inputs, and the confidence to ask a strategist what a slide is actually trying to prove

• Strong time management and the composure to work under real deadline pressure, including compressed pitch windows

• Excellent collaborative instincts, and a track record of taking direction from senior stakeholders without losing your own point of view

• Availability to flex during active pitch windows, including occasional evenings and weekends near a deadline

• Familiarity with the technical aspects of digital and print production deliverables

Nice to Have

• Familiarity with RFP and RFI processes and proposal software
• Experience building or maintaining a brand or presentation design system
• Knowledge of Asana or similar project management tools
• Light copy editing ability, enough to tighten a headline that is not working
• Sound design and music selection instincts for video work

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.