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Operations Managing Director, Services at Open Function (OpenFn)

Leads and scales the services delivery portfolio across government implementations, managing teams, business strategy, and financial sustainability of digital public goods programs.

Exec Remote Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Type: Full-time contractor (hours negotiable)

Location: Remote - Africa/Europe time zones (strong preference for candidates based in Africa)

Reports to: CEO

Direct reports: Head of Implementation, Implementation Engineering Director, and Senior Advisors on the Services Team

OpenFn is the digital public good for public service automation & AI orchestration. Our platform automates data exchange and digital workflows so that governments and NGOs can deliver public services more efficiently, achieve interoperability across fragmented systems, and scale critical public services across health, humanitarian, and government programs.

Our team, Open Function Group, the primary steward of this open-source platform, is a lean, fully-remote team of integration specialists, solution architects, and implementation consultants working across 40+ countries.

We are not making marginal improvements to already comfortable lives. We are building the infrastructure that allows governments to function, clinics to operate, and vulnerable populations to access services they depend on. The solutions you design will shape whether a ministry can reach its citizens, whether a health system can act on its own data, and whether a government can adopt AI on its own terms rather than someone else’s.

The role

This is a chance to influence how governments approach AI adoption, public service automation, and digital transformation, not from the outside, but embedded in the delivery of real programs. This year we have 8 government implementations across Africa and Latin America, with global adoption accelerating, and we’re at an inflection point in scaling that critical work. At the same time, we’re trying to solve something few digital public goods have solved: how to be both deeply impactful and financially sustainable, borrowing hard-won lessons from enterprise software and open source companies and adapting them to markets those playbooks weren’t built for. This role sits squarely at that intersection, owning both the impact and financial sustainability of what we deliver, because we believe the two are meant to reinforce each other, not compete.

We are hiring a Head of Global Services to own the full portfolio of delivery work at OpenFn, from project-based implementations to the management and delivery of capacity building “expert days” on retainer for subscribing governments and iNGOs. This role is primarily about team leadership and enablement, business strategy, sales support and scoping, and technical/implementation strategy consulting for government clients and external partners, including both large consulting firms and small local implementers.

OpenFn’s Services organization has historically operated like a traditional IT consulting practice: the same people won new business, scoped it, and delivered it. As we sell more subscription bundles and shift toward recurring, subscription-shaped revenue for our consulting, support, and expert-days work, that model is changing. Sales and account management responsibilities are moving into our Growth organization, and Services is becoming a focused delivery and technical authority function: accountable for scoping accuracy, delivery quality, and SLA performance, not for owning the entire end-to-end sales relationship.

You will be a central architect of that transition: helping design, validate, and then operationalize OpenFn’s new subscription-centered delivery model. You’ll be part of the core strategy team, interfacing regularly with the Head of Product, Head of Growth, CEO and COO, while working closely with our Head of Implementation (who owns day-to-day portfolio execution and financial governance), our Growth organization’s BD Leads and Partner Managers (who own new pipeline and deal-closing), and our Implementation Engineering Director (who owns technical architecture and quality across the delivery portfolio).

Think of this as the role that holds Services accountable for what it delivers, while giving the team the leadership, scoping discipline, and strategic clarity to thrive as the business model shifts underneath it.

What you’ll be doing

Team Leadership & Enablement

  • Lead and develop the Services leadership team, including the Head of Implementation, Director of Engineering, and senior engagement/consulting leads, ensuring they have the strategy, tools, and support to deliver high-quality, profitable work
  • Own hiring, performance management, and career development for the Services leadership bench
  • Maintain the operating rhythm (OKRs, review cadences, portfolio check-ins) that keeps Services focused on financial sustainability and delivery quality
  • Champion adoption of the Implementation Playbook, productization efforts, and AI tooling across the wider team, so delivery knowledge stops living in individual people’s heads
  • Partner closely with the Head of Product to support strategic alignment and a continuous feedback loop between service delivery and the OpenFn platform

Sales Support, Scoping & Deal Negotiation

  • Partner closely with the Growth team during pre-sale to scope engagements accurately, size Expert Days allocations within subscription bundles, and structure pricing that protects target margins
  • Serve as the senior technical and delivery voice in deal negotiations, providing the delivery sign-off on scope, timeline, and resourcing that’s required before any contract is signed
  • Advise Growth on what is realistically deliverable, flagging over-commitment risk before it reaches a client
  • Support RFP responses and proposal development for complex government and NGO engagements

Technical & Implementation Strategy Consulting

  • Serve as a trusted technical and strategic advisor to government ministries, NGOs, and implementation partners, including both large consulting firms and small local providers, on how to structure successful OpenFn-based programs
  • Advise ministry and NGO leadership on broader digital transformation and AI adoption strategy, not just OpenFn-specific implementation choices
  • Represent OpenFn in high-stakes client conversations, escalations, and strategic account relationships
  • Travel to conferences and partner workshops to represent OpenFn and provide expert strategic and technical advisory
  • Provide implementation strategy guidance that balances client needs, platform capabilities, and OpenFn’s delivery capacity

Delivery Portfolio Oversight

  • Own the delivery-side financial accountability for the Services portfolio, translating booked revenue into profitable, efficient execution: gross margin, operating costs, and delivery efficiency against target
  • Oversee delivery of both traditional implementation projects and the expert-days component of subscription bundles, ensuring consistent quality and SLA adherence across both
  • Partner with the Head of Implementation on portfolio-level financial governance (dashboards, margin monitoring, invoicing discipline), while she owns day-to-day operational execution of these systems

Subscription Operating Model Design & Transition

  • Play a leading role in designing, validating, and operationalizing OpenFn’s shift from a traditional IT-consulting delivery model to a subscription-shaped delivery and revenue model
  • Participate in OpenFn’s Global Strategy Team to design, validate, and iterate on our business model, including drawing on how established enterprise software and open source companies structure recurring-revenue delivery, and adapt those lessons to the realities of LMIC government and NGO markets
  • Help define how Services engages with the emerging “front door” structure: the division of labor between Growth (lead generation, pre-sale, partnerships) and Services (scoping input, SLA delivery, Expert Days, training, and implementation-partner enablement)
  • Provide input into pricing, scoping frameworks, and delivery playbooks specific to bundled subscriptions as they’re piloted and rolled out
  • Identify and flag structural or operational gaps as the model evolves, and adapt team processes accordingly

To successfully ensure the technical quality of solutions implemented by the OpenFn services team, you should have the following qualifications and be comfortable consulting with a diverse range of technical stakeholders.

  • 12+ years experience in technical or professional services delivery in B2B/B2G

  • 5+ years at a public-sector-facing technology organization

  • 3+ years leading a technical or professional services delivery team at a B2B or public-sector-facing technology organization

  • Demonstrated experience delivering large, national-scale technology implementations for government partners (e.g., national registries, health information systems, social protection platforms) is a strong advantage

  • Demonstrated experience owning portfolio-level financial accountability (gross margin, operating costs, and delivery efficiency against target); this role is accountable for efficient, profitable delivery of booked revenue, not a new-business sales target

  • Strong financial fluency: comfortable owning financial targets, and translating them into team-level operating discipline

  • Proven experience managing and developing a team of managers or technical delivery leads, not just individual contributors

  • Experience scoping and negotiating complex, multi-stakeholder deals, ideally with government, NGO, or large enterprise clients

  • Willingness to travel internationally (at least once per quarter) for conferences, partner meetings, and government workshops

  • Working knowledge of the operational differences between project-based (services) and subscription-based (recurring) revenue models, and how delivery needs to adapt between them

  • Demonstrated experience being the senior technical/delivery voice in commercial negotiations and public sector contracts

  • Experience working with or managing external implementation partners (systems integrators, consulting firms, or similar)

  • Excellent written and verbal English communication, including facilitating strategic conversations with government and NGO stakeholders

  • Working proficiency in French or Spanish is a strong advantage

  • Background in international development, digital public goods, govtech, or global health is a strong advantage

  • Proven ability to operate effectively in a lean, fully-remote, distributed organization

  • Ability to work from home or a shared office space with fast, stable internet, preferably in a country that is located in Africa/Europe time zones

Financial compensation is commensurate with experience.

N.B.: Selling to NGO & government customers, we don’t offer Silicon Valley pay, but high quality of life and fair, transparent, and competitive compensation is important to us.

Flexible working schedule.

We’re fully remote, with team meetups across Europe and Africa (our last three were in Kigali, Cape Town, and Dakar).

Exposure to hottest industry and technology trends and leading health and humanitarian interventions in the sector.

Opportunity for leadership and advancement. You will be a key contributor to our company’s strategy and direction.

The opportunity to shape our strategy and impact millions of lives through our open source software in a small, mission-driven organization.

Read the full description
Product Managing Director, Services at Open Function (OpenFn)

Leads the services delivery organization managing government and NGO implementations, scaling public service automation projects across 40+ countries while balancing impact with financial sustainability.

Exec Remote Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Type: Full-time contractor (hours negotiable)

Location: Remote - Africa/Europe time zones (strong preference for candidates based in Africa)

Reports to: CEO

Direct reports: Head of Implementation, Implementation Engineering Director, and Senior Advisors on the Services Team

OpenFn is the digital public good for public service automation & AI orchestration. Our platform automates data exchange and digital workflows so that governments and NGOs can deliver public services more efficiently, achieve interoperability across fragmented systems, and scale critical public services across health, humanitarian, and government programs.

Our team, Open Function Group, the primary steward of this open-source platform, is a lean, fully-remote team of integration specialists, solution architects, and implementation consultants working across 40+ countries.

We are not making marginal improvements to already comfortable lives. We are building the infrastructure that allows governments to function, clinics to operate, and vulnerable populations to access services they depend on. The solutions you design will shape whether a ministry can reach its citizens, whether a health system can act on its own data, and whether a government can adopt AI on its own terms rather than someone else’s.

The role

This is a chance to influence how governments approach AI adoption, public service automation, and digital transformation, not from the outside, but embedded in the delivery of real programs. This year we have 8 government implementations across Africa and Latin America, with global adoption accelerating, and we’re at an inflection point in scaling that critical work. At the same time, we’re trying to solve something few digital public goods have solved: how to be both deeply impactful and financially sustainable, borrowing hard-won lessons from enterprise software and open source companies and adapting them to markets those playbooks weren’t built for. This role sits squarely at that intersection, owning both the impact and financial sustainability of what we deliver, because we believe the two are meant to reinforce each other, not compete.

We are hiring a Head of Global Services to own the full portfolio of delivery work at OpenFn, from project-based implementations to the management and delivery of capacity building “expert days” on retainer for subscribing governments and iNGOs. This role is primarily about team leadership and enablement, business strategy, sales support and scoping, and technical/implementation strategy consulting for government clients and external partners, including both large consulting firms and small local implementers.

OpenFn’s Services organization has historically operated like a traditional IT consulting practice: the same people won new business, scoped it, and delivered it. As we sell more subscription bundles and shift toward recurring, subscription-shaped revenue for our consulting, support, and expert-days work, that model is changing. Sales and account management responsibilities are moving into our Growth organization, and Services is becoming a focused delivery and technical authority function: accountable for scoping accuracy, delivery quality, and SLA performance, not for owning the entire end-to-end sales relationship.

You will be a central architect of that transition: helping design, validate, and then operationalize OpenFn’s new subscription-centered delivery model. You’ll be part of the core strategy team, interfacing regularly with the Head of Product, Head of Growth, CEO and COO, while working closely with our Head of Implementation (who owns day-to-day portfolio execution and financial governance), our Growth organization’s BD Leads and Partner Managers (who own new pipeline and deal-closing), and our Implementation Engineering Director (who owns technical architecture and quality across the delivery portfolio).

Think of this as the role that holds Services accountable for what it delivers, while giving the team the leadership, scoping discipline, and strategic clarity to thrive as the business model shifts underneath it.

What you’ll be doing

Team Leadership & Enablement

  • Lead and develop the Services leadership team, including the Head of Implementation, Director of Engineering, and senior engagement/consulting leads, ensuring they have the strategy, tools, and support to deliver high-quality, profitable work
  • Own hiring, performance management, and career development for the Services leadership bench
  • Maintain the operating rhythm (OKRs, review cadences, portfolio check-ins) that keeps Services focused on financial sustainability and delivery quality
  • Champion adoption of the Implementation Playbook, productization efforts, and AI tooling across the wider team, so delivery knowledge stops living in individual people’s heads
  • Partner closely with the Head of Product to support strategic alignment and a continuous feedback loop between service delivery and the OpenFn platform

Sales Support, Scoping & Deal Negotiation

  • Partner closely with the Growth team during pre-sale to scope engagements accurately, size Expert Days allocations within subscription bundles, and structure pricing that protects target margins
  • Serve as the senior technical and delivery voice in deal negotiations, providing the delivery sign-off on scope, timeline, and resourcing that’s required before any contract is signed
  • Advise Growth on what is realistically deliverable, flagging over-commitment risk before it reaches a client
  • Support RFP responses and proposal development for complex government and NGO engagements

Technical & Implementation Strategy Consulting

  • Serve as a trusted technical and strategic advisor to government ministries, NGOs, and implementation partners, including both large consulting firms and small local providers, on how to structure successful OpenFn-based programs
  • Advise ministry and NGO leadership on broader digital transformation and AI adoption strategy, not just OpenFn-specific implementation choices
  • Represent OpenFn in high-stakes client conversations, escalations, and strategic account relationships
  • Travel to conferences and partner workshops to represent OpenFn and provide expert strategic and technical advisory
  • Provide implementation strategy guidance that balances client needs, platform capabilities, and OpenFn’s delivery capacity

Delivery Portfolio Oversight

  • Own the delivery-side financial accountability for the Services portfolio, translating booked revenue into profitable, efficient execution: gross margin, operating costs, and delivery efficiency against target
  • Oversee delivery of both traditional implementation projects and the expert-days component of subscription bundles, ensuring consistent quality and SLA adherence across both
  • Partner with the Head of Implementation on portfolio-level financial governance (dashboards, margin monitoring, invoicing discipline), while she owns day-to-day operational execution of these systems

Subscription Operating Model Design & Transition

  • Play a leading role in designing, validating, and operationalizing OpenFn’s shift from a traditional IT-consulting delivery model to a subscription-shaped delivery and revenue model
  • Participate in OpenFn’s Global Strategy Team to design, validate, and iterate on our business model, including drawing on how established enterprise software and open source companies structure recurring-revenue delivery, and adapt those lessons to the realities of LMIC government and NGO markets
  • Help define how Services engages with the emerging “front door” structure: the division of labor between Growth (lead generation, pre-sale, partnerships) and Services (scoping input, SLA delivery, Expert Days, training, and implementation-partner enablement)
  • Provide input into pricing, scoping frameworks, and delivery playbooks specific to bundled subscriptions as they’re piloted and rolled out
  • Identify and flag structural or operational gaps as the model evolves, and adapt team processes accordingly

To successfully ensure the technical quality of solutions implemented by the OpenFn services team, you should have the following qualifications and be comfortable consulting with a diverse range of technical stakeholders.

  • 12+ years experience in technical or professional services delivery in B2B/B2G

  • 5+ years at a public-sector-facing technology organization

  • 3+ years leading a technical or professional services delivery team at a B2B or public-sector-facing technology organization

  • Demonstrated experience delivering large, national-scale technology implementations for government partners (e.g., national registries, health information systems, social protection platforms) is a strong advantage

  • Demonstrated experience owning portfolio-level financial accountability (gross margin, operating costs, and delivery efficiency against target); this role is accountable for efficient, profitable delivery of booked revenue, not a new-business sales target

  • Strong financial fluency: comfortable owning financial targets, and translating them into team-level operating discipline

  • Proven experience managing and developing a team of managers or technical delivery leads, not just individual contributors

  • Experience scoping and negotiating complex, multi-stakeholder deals, ideally with government, NGO, or large enterprise clients

  • Willingness to travel internationally (at least once per quarter) for conferences, partner meetings, and government workshops

  • Working knowledge of the operational differences between project-based (services) and subscription-based (recurring) revenue models, and how delivery needs to adapt between them

  • Demonstrated experience being the senior technical/delivery voice in commercial negotiations and public sector contracts

  • Experience working with or managing external implementation partners (systems integrators, consulting firms, or similar)

  • Excellent written and verbal English communication, including facilitating strategic conversations with government and NGO stakeholders

  • Working proficiency in French or Spanish is a strong advantage

  • Background in international development, digital public goods, govtech, or global health is a strong advantage

  • Proven ability to operate effectively in a lean, fully-remote, distributed organization

  • Ability to work from home or a shared office space with fast, stable internet, preferably in a country that is located in Africa/Europe time zones

Financial compensation is commensurate with experience.

N.B.: Selling to NGO & government customers, we don’t offer Silicon Valley pay, but high quality of life and fair, transparent, and competitive compensation is important to us.

Flexible working schedule.

We’re fully remote, with team meetups across Europe and Africa (our last three were in Kigali, Cape Town, and Dakar).

Exposure to hottest industry and technology trends and leading health and humanitarian interventions in the sector.

Opportunity for leadership and advancement. You will be a key contributor to our company’s strategy and direction.

The opportunity to shape our strategy and impact millions of lives through our open source software in a small, mission-driven organization.

Read the full description
Engineer Legion: Chief Architect

Chief Architect leads technical strategy and hands-on system design across AI, distributed systems, and platform architecture for a workforce management platform.

Exec Remote Posted about 16 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote, United States

Chief Architect

Remote - US

Legion Technologies is building the AI-powered operating system for the hourly workforce. We are hiring a Chief Architect to serve as Legion’s most senior hands-on technical leader and to shape the technical foundation that will power the next decade of product innovation.

This is not a strategy-only or advisory role. The Chief Architect must live close to the code, go deep with engineering teams, challenge assumptions, write and review technical designs, make high-consequence architecture decisions, and help turn bold product ambitions into scalable, reliable production systems.

This person will own architecture and technical decision-making for the most complex parts of Legion’s Workforce Management platform, including AI, optimization, forecasting, scheduling, distributed systems, data platforms, real-time decisioning, enterprise scalability, security, compliance, and developer productivity.

The ideal candidate has built and scaled mission-critical software used by large enterprise customers, has deep technical credibility with senior engineers, and can operate fluidly between code-level decisions and long-term platform strategy. They are pragmatic, decisive, opinionated, and comfortable making hard tradeoffs when simplicity, scalability, reliability, or customer trust require it.

This role reports to the Head of Product, Engineering, and Support. This is an open role currently being filled on an interim basis by the CEO.

Responsibilities and Duties

Hands-On Architecture and Technical Decision-Making

Serve as Legion’s senior-most hands-on technical authority for complex architecture, system design, and platform evolution.

  • Personally dive into code, design documents, production incidents, performance bottlenecks, and implementation tradeoffs to diagnose root causes and guide technical direction.
  • Lead the hardest technical decisions across AI systems, optimization engines, distributed systems, data architecture, reliability, scalability, security, and platform modernization.
  • Write prototypes, reference implementations, architecture decision records, technical specifications, and design patterns where needed to unblock teams and establish clear direction.
  • Make high-consequence technical decisions with incomplete information, balancing correctness, simplicity, speed, scalability, reliability, cost, and long-term maintainability.
  • Challenge architectural drift, unnecessary complexity, weak abstractions, and short-term decisions that create long-term platform risk.
  • Partner directly with Staff, Principal, and senior engineering leaders in design reviews, code-level discussions, and implementation planning.

Platform Architecture and Technical Vision

  • Define and own the long-term architecture for Legion’s AI-driven Workforce Management platform across application services, data infrastructure, ML systems, optimization engines, APIs, integration architecture, developer platforms, and enterprise-scale operations.
  • Establish engineering-wide standards for system design, scalability, performance, reliability, extensibility, observability, security, and maintainability.
  • Serve as the final architectural authority for major platform initiatives and technical decisions with long-term consequences.
  • Identify opportunities to reduce complexity, improve system efficiency, accelerate engineering velocity, and unlock new product capabilities.
  • Proactively surface technical debt, architectural risk, and platform constraints before they compound into customer, product, or engineering velocity issues.
  • Create pragmatic migration paths from current-state architecture to target-state architecture while maintaining uptime, customer trust, backward compatibility, and delivery speed.
  • Ensure Legion’s architecture supports enterprise configurability and extensibility without allowing uncontrolled customization or product fragmentation.

AI, Optimization, and Decision Systems

  • Architect AI-native product capabilities across forecasting, scheduling, labor optimization, recommendations, copilots or agents, anomaly detection, decision automation, and other intelligent workforce management use cases.
  • Define the architecture for production AI systems, including data pipelines, feature platforms, model training, model serving, retrieval, evaluation, monitoring, feedback loops, and continuous improvement.
  • Make clear build-versus-buy decisions across LLMs, classical ML, optimization solvers, retrieval systems, evaluation frameworks, and internal AI platforms.
  • Partner closely with Product, Data Science, and Engineering to turn mathematically complex labor optimization problems into reliable, scalable, explainable production systems.
  • Establish standards for AI system quality, including accuracy, latency, cost, explainability, drift detection, reliability, customer-specific behavior, and production observability.
  • Ensure Legion’s AI capabilities remain differentiated, defensible, enterprise-ready, and deeply integrated into operational workflows rather than bolted on as superficial features.

Distributed Systems, Data, and Enterprise Scale

  • Drive architecture for large-scale, multi-tenant SaaS systems serving complex enterprise customers with high availability, performance, security, and compliance expectations.
  • Lead technical decisions involving microservices, APIs, event-driven architecture, distributed data processing, real-time systems, data governance, and large-scale analytics.
  • Improve the architecture for observability, incident analysis, performance engineering, capacity planning, reliability, and operational excellence.
  • Use production data, incidents, escalations, and customer operational patterns as inputs into architecture and platform improvement.
  • Ensure architectural decisions support global scale, data residency, enterprise integrations, configurability, extensibility, and long-term platform leverage.

Product, Business, and Customer Impact

  • Connect technical decisions directly to customer value, product velocity, implementation speed, scalability, reliability, and long-term platform advantage.
  • Partner with Product and Engineering leadership to translate ambitious product goals into executable architecture and technical roadmaps.
  • Understand enterprise customer complexity and design systems that support real-world operational variability without creating unsustainable technical debt.
  • Support strategic customer, partner, and vendor architecture discussions where deep technical credibility is required.
  • Help evaluate technical implications of major product, partner, platform, and commercial decisions.

Engineering Culture and Technical Talent

  • Mentor and elevate Staff Engineers, Principal Engineers, architects, and senior engineering leaders across the organization.
  • Raise the bar for technical judgment, system design, architecture reviews, documentation, code quality, operational discipline, and engineering craftsmanship.
  • Help assess, attract, and develop senior technical talent, including Staff, Principal, and architect-level engineers.
  • Build a culture of disciplined technical thinking, direct debate, clear decision-making, and pragmatic execution.
  • Ensure architectural decisions are documented clearly, understood broadly, and translated into executable engineering plans.

Security, Compliance, and Enterprise Readiness

  • Own the architectural approach to enterprise security, data governance, privacy, compliance, auditability, and resilience.
  • Ensure architecture supports SOC 2, ISO 27001, data residency, access control, tenant isolation, regulatory requirements, and other needs of large global enterprise customers.
  • Partner with Security, Infrastructure, Product, and Engineering teams to make security and compliance foundational architectural properties rather than after-the-fact controls.

Travel Requirements

  • Up to 15% travel for leadership collaboration, engineering offsites, strategic customer engagements, and other business-critical meetings.

Required Skills and Qualifications

Experience Level

15+ years of experience building and scaling large-scale software systems.Prior experience as a Chief Architect, Distinguished Engineer, Principal Architect, very senior Principal Engineer, or equivalent senior technical leadership role.

  • Demonstrated success designing and scaling mission-critical, multi-tenant SaaS platforms for enterprise customers.
  • Deep hands-on experience with large-scale distributed systems, cloud-native architecture, data platforms, APIs, event-driven systems, platform engineering, and high-availability production environments.
  • Proven ability to operate as a hands-on technical leader who can credibly engage in code-level and design-level discussions with senior engineers.
  • Experience making major architecture decisions for systems with high scale, high reliability requirements, complex domain logic, and long product lifecycles.
  • Experience modernizing large production systems incrementally while maintaining uptime, backward compatibility, customer trust, and engineering velocity.
  • Experience building or supporting AI, ML, optimization, decisioning, forecasting, or data-intensive products in production.
  • Strong understanding of observability, incident response, performance engineering, reliability architecture, capacity planning, and operational excellence.
  • Ability to communicate complex technical concepts clearly to engineering teams, executives, customers, and cross-functional partners.

Technical Depth

  • Deep expertise in distributed systems, system design, cloud architecture, service-oriented or microservices architectures, APIs, event-driven systems, and large-scale data processing.
  • Strong experience with cloud platforms such as AWS, GCP, or Azure.
  • Strong experience with modern engineering practices, including architecture reviews, design documents, code reviews, testing strategy, deployment architecture, observability, and production operations.
  • Experience with languages such as Java, Kotlin, Go, Python, Scala, or similar modern backend languages.
  • Ability to reason deeply about tradeoffs involving performance, latency, throughput, cost, reliability, developer productivity, extensibility, and maintainability.

Leadership and Judgment

  • Strong architectural judgment: knows when to simplify, when to re-platform, when to tolerate debt, and when to force a hard technical reset.
  • Demonstrated ability to make bold technical decisions with incomplete information and drive alignment across senior technical and executive stakeholders.
  • Ability to influence without relying on hierarchy, while still being willing to make clear decisions when consensus is insufficient.
  • Strong product and business judgment; able to connect architecture decisions to customer outcomes, implementation speed, product differentiation, and company strategy.
  • Pragmatic builder mindset: balances long-term architecture with startup speed, customer urgency, and execution realities.

Preferred Qualifications and Attributes

  • Experience building platforms used by millions of users or supporting very large-scale enterprise operations.
  • Experience at companies known for large-scale distributed systems, AI, cloud infrastructure, enterprise SaaS, workforce management, supply chain, fintech, commerce, logistics, or other complex operational domains.
  • Familiarity with optimization engines, scheduling algorithms, forecasting systems, constraint solvers, real-time decision systems, or mathematically complex production systems.
  • Experience architecting AI-native product capabilities, including LLM-enabled workflows, AI agents or copilots, model evaluation, retrieval systems, feedback loops, and production monitoring.
  • Experience building internal developer platforms, platform infrastructure, data platforms, ML pipelines, or large-scale analytics systems.
  • Experience designing highly configurable enterprise platforms without creating unbounded customization or implementation complexity.
  • Experience participating in strategic customer architecture reviews or technical due diligence with large enterprise customers.
  • Bachelor’s or Master’s degree in Computer Science or a related technical field; PhD a plus but not required.

Candidate Profile

The strongest candidate will be a deeply technical, hands-on architect who still has the range to shape company-level technical direction. They are not a generic enterprise architect, process owner, or strategy-only leader. They are a builder and technical decision-maker who can personally engage with Legion’s hardest problems and earn the respect of the strongest engineers in the company.

They should be comfortable moving between:

  • Code and architecture.
  • Product ambition and technical feasibility.
  • AI innovation and production reliability.
  • Startup speed and enterprise-grade rigor.
  • Long-term platform strategy and immediate technical execution.

They should be opinionated but not dogmatic, decisive but not reckless, and pragmatic without accepting mediocrity. They should be able to simplify complex systems, identify the real technical risks, and force clarity where teams are stuck in ambiguity.

Compensation and Benefits

Salary Range: Base Salary Range $300,000- $385,000 + Bonus + Stock Equity.

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.

Our posted salary range is done in good faith based on national data and may be refined for a candidate's region, town, or cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount budgeted internally, and internal equity for the same position within the company.

Benefits include, but are not limited to:

  • $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment.
  • 401k plan.
  • Discretionary Paid Time Off and Paid Holidays.
  • Parental Leave.
  • Equity.
  • Monthly Wellness Reimbursement.
  • Monthly Lunch on Legion.

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. 

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY 

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees.  Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co

 

Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.

How We Determine What We Pay

As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.

Job Applicant Privacy Policy

This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.

This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.

  1. Types of Personal Information We Handle

    We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:

    • Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
    • Professional or employment-related information, including:
      • Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
      • Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
    • Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
    • Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
    • Other information such as any information you voluntarily choose to provide in connection with your job application.
  2. How We Use Personal Information

    We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.

  3. With Whom We Share Personal Information

    We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):

    • Internally: to other Legion personnel involved in the recruiting and hiring process.
    • Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
    • Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
    • Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
    • Business Transaction Purposes: in connection with the sale, purchase, or merger.
  4. How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.

To apply: https://weworkremotely.com/remote-jobs/legion-chief-architect

Read the full description
Research VP of Robotics Research

Leads robotics research team in developing data foundations and systems for robot learning and AI-driven robotics.

Exec Remote Posted 1 day ago Himalayas
What this role involves
Job Title: VP of Robotics Research Job Type: Full-time Location: Remote The Role: As VP of Robotics Research, you'll lead our Robotics Research team in developing the data foundations behind robot learning.
Read the full description
Product VP, Product Operations at American Healthtech, a PointClickCare Company

VP leads product operations, establishing processes, governance frameworks, and planning practices to enable execution across Product and Engineering teams.

Exec Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Job Title: VP, Product Operations

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

  • Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
  • Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
  • Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
  • Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
  • Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
  • Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
  • Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
  • Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
  • Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
  • Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
  • Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
  • Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
  • Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
  • Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
  • Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
  • MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
  • 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
  • Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
  • Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
  • Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
  • Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
  • Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
  • Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
  • Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product SVP, Product Management – Data Products & Strategy at American Healthtech, a PointClickCare Company

Senior Vice President leads enterprise data product strategy and development, reporting to CPTO, transforming data assets into differentiated products for healthcare providers.

Exec Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Job Title: SVP, Product Management – Data Products & Strategy

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

  • Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
  • Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
  • Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
  • Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
  • Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
  • Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
  • Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
  • Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
  • Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
  • Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
  • Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
  • Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
  • Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
  • Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
  • Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
  • 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
  • Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
  • Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
  • Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
  • Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
  • Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
  • Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
  • Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
  • Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
  • Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
  • Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Vice President, Enterprise Growth (Agency Sales) at Wpromote

VP leads enterprise sales strategy, builds account-based growth engine, and closes complex multi-stakeholder deals for a digital marketing agency.

Exec Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

The Role

As Vice President, Enterprise Growth, you will be a driving force on Wpromote’s Growth leadership team, responsible for winning net-new enterprise revenue and deepening our footprint within complex, multi-stakeholder organizations. You will partner closely with the SVP, Enterprise Growth to shape our go-to-market strategy, prioritize target accounts, and build the account-based growth engine that fuels Wpromote’s next chapter of growth in a market where legacy holding companies still control roughly $70B in enterprise value.

This is a high-visibility seat for a strategic, commercially sharp operator who thrives in competitive, high-stakes deal environments and knows how to align cross-functional teams (strategy, media, creative, data, and technology) around a single winning vision. You will pair storytelling and closing instincts with real financial rigor, turning complex enterprise opportunities into scalable, high-margin, long-term partnerships. Success in this role means becoming a trusted advisor, both to Wpromote’s internal teams and to the enterprise clients you’re fighting to win and grow.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Flexible schedules

-Unlimited PTO

-Extended Holiday break (Winter)

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass Credits and more!

The anticipated annual salary for this role will range from $200,000 - $240,000, based on a variety of factors unique to each candidate, including skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and the respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above).

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-SD

#LI-Remote

You Will Be

  • Partnering with the SVP, Enterprise Growth to define Wpromote’s enterprise targeting strategy and build account-based growth plans for named target accounts
  • Leading the development of RFI/RFP responses and orchestrating cross-functional teams to deliver cohesive storytelling and solution design for enterprise opportunities
  • Owning executive meeting strategy from the initial chemistry meeting through final presentation, and driving commercial negotiations across scope, staffing models, pricing, and contract structure
  • Designing and executing multi-threading strategies that connect the wider Wpromote business to key stakeholders across each buying committee, using Command of the Message to attach opportunities to the highest-level business problem
  • Shaping enterprise value propositions tailored to vertical and buyer personas, and identifying whitespace opportunities across data, commerce, brand, performance, and technology
  • Managing strategic forecasting and deal-risk mitigation using MEDDIC, beyond tactical pipeline management
  • Partnering with delivery leadership to ensure scalable onboarding and long-term account growth, and collaborating with Marketing and PR to amplify enterprise wins and thought leadership
  • Representing Wpromote at industry events and maintaining executive-level relationships with key enterprise prospects and industry influencers

You Must Have

  • 10+ years of experience in agency growth, enterprise sales, or strategic business development, including a track record of closing large, multi-year AOR engagements in the $50 to $100MM range
  • Deep knowledge of performance marketing, media, data, and digital transformation, paired with strong financial acumen across pricing models, margin structures, and deal modeling
  • Working experience with Command of the Message and/or MEDDIC, and comfort running deal processes in Salesforce
  • Demonstrated success navigating complex procurement environments and driving commercial negotiations through to close
  • Proven ability to build and lead cross-functional teams (strategy, media, creative, data, tech, analytics) without direct authority” had “including cross-functional collaboration at the VP level
  • Exceptional executive presence and communication skills, with the ability to craft and deliver compelling presentations
  • A strategic, commercially rigorous approach to assessing opportunity fit, right to win, and deal economics
  • Composure and persuasiveness under pressure, with the resilience to navigate competitive, high-stakes deal cycles

Nice to Have

  • Experience in PE-backed or high-growth environments
  • Established relationships with senior stakeholders across performance, brand, creative, and technology-buying organizations
  • Background operating within an agile, entrepreneurial, digital-native agency model, rather than a legacy holding company

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product VP, Product Operations at American Healthtech, a PointClickCare Company

VP leads product operations, establishes governance frameworks and planning practices to enable execution across product and engineering teams.

Exec Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Job Title: VP, Product Operations

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

  • Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
  • Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
  • Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
  • Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
  • Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
  • Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
  • Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
  • Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
  • Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
  • Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
  • Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
  • Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
  • Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
  • Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
  • Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
  • MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
  • 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
  • Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
  • Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
  • Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
  • Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
  • Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
  • Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
  • Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Product SVP, Product Management – Data Products & Strategy at American Healthtech, a PointClickCare Company

Executive leader establishes and drives enterprise strategy for data products, transforming company data assets into differentiated offerings while reporting to CPTO.

Exec Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Job Title: SVP, Product Management – Data Products & Strategy

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

  • Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
  • Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
  • Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
  • Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
  • Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
  • Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
  • Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
  • Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
  • Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
  • Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
  • Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
  • Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
  • Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
  • Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
  • Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
  • 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
  • Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
  • Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
  • Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
  • Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
  • Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
  • Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
  • Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
  • Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
  • Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
  • Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product VP of Research and Design at Airalo

VP leads research and design strategy to build intuitive products that simplify complex connectivity infrastructure for travelers globally.

Exec Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

Help Us Build The Future of Travel

At Airalo, we’re making it easier for people to stay connected wherever they travel. As the world’s first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.

Today, we’re a team of 400+ people across 60+ countries, building a product used by travelers every day. We’ve grown quickly, but we’ve worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.

We’re fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.

Your Next Destination

  • Location: Remote, anywhere in Spain, the UK, or the UAE.
  • Contract:
    • Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
    • UK: Full-time, permanent (local contract)
    • UAE: Full-time, permanent via Deel (our employer of record in the UAE)
  • Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
  • Languages: English is our main working language day to day, so you’ll need to be comfortable communicating in it both in meetings and async.

Curious what it’s actually like to work at Airalo? We’ve put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:

  • Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
  • Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
  • Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates

Airalo built the world’s first eSIM marketplace. Today most of our customers buy a data plan for a trip, use it, and come back the next time they fly. We are building something people install once and keep, that works at home as well as abroad.

The industry we came out of spent decades building walls to protect itself from its own customers: fine print, fair-use policies, roaming charges that arrive after the holiday is over, contracts written to be hard to leave. We are taking those down, and we are doing it with clarity and care rather than noise.

Most of that is design work. The machinery under connectivity is genuinely complicated, and none of it is the customer’s problem, making it disappear is the job.

Designing something people live with is a different job from designing a good purchase. A trip purchase is won at checkout, in a few minutes, often in an airport. A product that stays on someone’s phone for years has to be worth opening when nothing is wrong.

We are looking for the design leader who can take us there. You’ll report to the Chief Product Officer, as a peer to the leaders of Consumer Product and B2B Product.

What you own:

  • Own every surface, consumer and business. On consumer, that’s acquisition, conversion, customer experience, retention, core systems, Airalo One, and our new bets, each with its own product manager and engineering team. On B2B, it’s reseller experience, corporate experience, and partner onboarding. Make all of it feel like one relationship rather than a series of separate transactions.

  • Set design strategy. Define what the product should feel like in two years, which bets get us there, and what we are deliberately not doing.

  • Lead research and design as one function. Run the product design guild and the research team, with research shaping strategy rather than answering requests for it.

  • Own brand in the product, co-authored with Marketing. Marketing leads the campaign and positioning; you own how the brand is felt, the design system, typography and colour, motion and haptics, in-app photography, and the tone of everything from a paywall to an error message.

  • Build quality as a system. Define what finished means and hold the authority to enforce it: one design system the B2B platform inherits from rather than forks, accessibility designed in rather than retrofitted, and words treated as design rather than copy added at the end.

Your First Year:

  • Land the brand evolution in the product, with our flagship connectivity launch as the vehicle.

  • Take the app from viable to lovable: micro-animations, haptics, and patterns that feel native on iOS and Android rather than one layout that satisfies neither.

  • Decide what the design system needs — it has a real accessibility standard and no dedicated engineers, running on champions per platform.

  • Draw the working boundary between design and product management so designers are neither order-takers nor deciding alone.

  • Move research from answering questions to setting them, and make its output something the roadmap actually turns on.

  • Build the career framework for design and research, with a bar you can defend at each level.

  • Hire, tell us what shape the team should be, not only how big.

Must-haves:

  • Have led design for a business at real scale, responsible for a whole product rather than a slice of one, consumer depth matters most, and experience also running a business or professional product is a strong advantage, since running both from one team is the specific problem here.

  • Have led or worked closely with research, and know what it’s for beyond validation.

  • Have written a design strategy, won the argument to get it adopted, and lived with the result.

  • Are still close to the work, not the main designer, but someone whose judgement on a screen is worth deferring to.

  • Have grown designers into leads and leads into managers.

  • Can make the case for design in commercial terms as fluently as in design terms.

  • Reach for one system that scales rather than bespoke solutions that multiply, and know what a design system costs to maintain, not only to launch.

You should apply if…

  • You think in systems, not screens. You can hold a whole product, consumer and B2B, as one relationship, and you build the design system, career framework, and quality bar that make good work repeatable rather than heroic.

  • You treat research as a strategic input, not a rubber stamp. You want research setting the questions the roadmap turns on, not just validating decisions already made.

  • You can own brand inside the product. You’re comfortable co-authoring brand strategy with Marketing while owning how it actually shows up, motion, tone, typography, the moment a customer touches the product.

  • You’ve done this at scale and stayed close to the work. You’ve led design organizations, but your eye for a screen is still one people defer to.

  • You can argue design in the language of the business. You’ve written and sold a design strategy, and you can make its commercial case as fluently as its craft case.

ÂŁ168,000 - ÂŁ252,000 a year

At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍

This role is remote and open to candidates across our supported locations in Europe and UAE. The range below reflects the full salary range for this role across the countries where it’s available:

📍 UK: £168,000 – £252,000

📍 Spain: €154,000 – €185,000

📍 UAE: 684,400 – 1,026,600 AED

Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you’re based, and there’s room to discuss what’s right for the person and the role. We’ll walk through your range together on your first call with our Talent team so we’re aligned for takeoff! 🎒✨

Why People Join Us

🇪🇸 Why people join us in Spain

We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.

Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.

For many of our teammates in Spain, it’s the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.

🇬🇧 Why people join us in the UK

We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.

Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There’s trust to own what you do, space to focus without constant layers of process, and a clear sense of what you’re responsible for from day one.

As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.

🇦🇪 Why people join us in the UAE

We’re a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way.

Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they’re responsible for, how success is measured, and have direct access to the people making decisions.

What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it’s the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability.

Before You Hit Apply

By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.

At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes -  you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

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Product VP, Marketplace ICHRA General Manager - Lucie at OSCAR ASSOCIATES (AMERICAS), LLC

Executive leader drives strategic vision, commercial strategy, and operational scaling for a healthcare marketplace business unit.

Exec Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

We’re hiring a VP, Marketplace ICHRA General Manager to join our Lucie team.

Lucie is the first all-in-one storefront designed to give consumers, businesses, and employees total control over their healthcare. We’ve replaced the “one-size-fits-all” model with a curated menu of medical, dental, vision, and supplemental products to help individuals build a custom bundle that actually protects their wallets. Lucie Inc. is part of Oscar Health (NYSE: OSCR), a leading healthcare technology company built on a full-stack platform and a relentless focus on member experience.

About the role:

The VP, Marketplace ICHRA General Manager is a critical executive leader responsible for running and growing the Individual Coverage Health Reimbursement Arrangement (ICHRA) business for Lucie Health Marketplace. Reporting directly to the President of Lucie, this role maintains full strategic and operational ownership over Lucie’s end-to-end ICHRA business line.

This role requires a proven executive with deep expertise in ICHRA, health insurance technology, and scaling high-performing commercial and business operations teams. It offers a unique opportunity to lead a growth-focused business unit backed by proven proprietary platform technology. The ideal candidate will have the autonomy to build, scale, and lead a market-defining business line positioned at the critical intersection of individual health marketplaces and employer-sponsored benefits.

Work Location: This is a remote position, open to candidates who reside in: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, or Washington, D.C.. A hybrid work schedule, with 3 days of in-office work per week, may be required depending on your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $240,000 - $315,000 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

  • Own Business Strategy & GTM Execution: Drive the commercial design, product positioning, and long-term go-to-market strategy to scale Lucie’s market share in the growing ICHRA landscape
  • Expand Distribution Channels: Identify, secure, and manage high-value business development relationships, including third-party administrators, agents/agencies, and employers
  • Align Product with Market Demand: Act as the strategic bridge between market demand and technical execution, collaborating with Product and Engineering leaders to build a scalable, seamless, and best-in-class enrollment experience
  • Lead Commercial Enablement: Oversee B2B marketing initiatives, broker training frameworks, and automated onboarding workflows to drive platform adoption and increase user utilization
  • Execute Upward Communication: Manage financial and operational performance metrics for the business line, regular reporting on progress, and presenting business results to executive leadership
  • Build and Manage a High-Performing Team: Recruit, mentor, and lead a cross-functional division spanning account management, partnership sales, tech, and business operations specialists
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • Work Experience: 15+ years of corporate experience, with clear progression leading high-growth business units, SaaS verticals, or commercial strategy divisions
  • Industry Expertise: At least 5+ years of dedicated experience within health insurance, insurance technology (InsurTech), or the employee benefits space
  • Subject Matter Expertise: Deep operational understanding of ICHRA regulations, defined-contribution health strategies, and individual/group health distribution networks
  • Leadership Track Record: Proven experience scaling a complex business line or digital platform from early-stage manual operations into a highly optimized, repeatable commercial engine

Bonus points:

  • Work Experience: Prior experience explicitly working within an Enhanced Direct Enrollment (EDE) platform environment, a major FMO/GA network, or an established ICHRA administration vendor
  • Systems & Operations: Familiarity with modern enterprise healthcare technology architecture, digital marketplaces, and data-driven product management
  • Regulatory Knowledge: Strong working knowledge of CMS guidelines, ACA compliance requirements, and healthcare administration workflows
  • Education: Bachelor’s or Master’s degree in Business Administration, Healthcare Administration, or a technically adjacent field

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

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Legal General Counsel

Provides legal counsel and guidance for an AI-powered SaaS workforce management company, managing compliance, contracts, and regulatory matters.

Exec Remote Posted 5 days ago Jobicy AI
What this role involves
General Counsel Remote, United States Company Overview Legion Technologies is the pioneer in AI-powered workforce management. Our SaaS platform helps large, distributed enterprises maximize labor efficiency while improving the experience...
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Engineer Head of Engineering, Rewards at Moniepoint Group

Head of Engineering leads a 9-person rewards platform engineering team, scaling cashback and retention products across 23M users while building out to 25+ engineers.

Exec Remote Posted 8 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why South Africa

South Africa has one of the strongest engineering communities anywhere in the world, and we are deliberately growing our technology organisation in the country. We already have several team members based here. The work is fully remote, and the mission we are working on is a good deal closer to home than it is for our teams elsewhere.

So, now we are looking for our Head of Engineering, Rewards to join us in South Africa.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

  • Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
  • Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
  • Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
  • Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
  • Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
  • Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
  • Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
  • Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
  • Build the platform to serve customers across multiple geographies as Moniepoint expands.
  • Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

  • Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
  • Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
  • Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
  • Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
  • 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
  • Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
  • Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
  • Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
  • Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
  • A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
  • A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
  • An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
  • Rewards established as a measurable contributor to retention and engagement across the customer base.
  • Clear architecture standards and engineering processes in place across the product units.

Why Join Us

  • A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
  • Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
  • Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Supply Chain at Moniepoint Group

Leads an engineering organization of ~25 engineers building backend systems for POS device inventory, logistics, and supply chain management across distributed global markets.

Exec Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Portugal

We have a small but strong group of team members in Portugal, having joined us from companies like Feedzai and OLX. As we continue to build out our engineering organisation across Europe, Portugal is a market we are actively hiring into.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Portugal.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

  • Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
  • Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
  • Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
  • Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
  • Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
  • Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
  • Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

  • 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
  • Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
  • Strong backend engineering skills for data-intensive, distributed, operational systems.
  • Proven system design ability at large scale, managing hundreds of thousands of devices or more.
  • Experience managing and developing large engineering teams of 20 or more members.
  • Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
  • A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
  • A high-performing, motivated engineering team aligned with company growth.
  • Operational data visibility and trust established across multiple global markets.
  • Robust architecture standards enabling reliability and data integrity.
  • Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

  • Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
  • Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Supply Chain at Moniepoint Group

Leads engineering strategy and oversees a team of ~25 engineers building backend systems for POS device inventory, logistics, and supply chain management at scale across Africa.

Exec Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Spain

Some of our most mission-critical team members are based in Spain, having joined us from companies like Wise and Glovo. Moniepoint is one of the largest and fastest-growing digital banks in Africa, and this is an opportunity to work on genuinely impactful problems: disrupting financial services at scale in emerging markets, and building systems and products that process hundreds of billions of dollars in transaction volume annually for tens of millions of people.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Spain.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

  • Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
  • Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
  • Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
  • Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
  • Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
  • Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
  • Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

  • 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
  • Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
  • Strong backend engineering skills for data-intensive, distributed, operational systems.
  • Proven system design ability at large scale, managing hundreds of thousands of devices or more.
  • Experience managing and developing large engineering teams of 20 or more members.
  • Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
  • A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
  • A high-performing, motivated engineering team aligned with company growth.
  • Operational data visibility and trust established across multiple global markets.
  • Robust architecture standards enabling reliability and data integrity.
  • Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

  • Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
  • Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Payment Gateway at Moniepoint Group

Leads multiple engineering teams to own technical strategy, architecture, and platform reliability for a payment gateway serving millions of transactions across emerging markets.

Exec Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Pakistan

Pakistan is home to the third-largest concentration of technology team members at Moniepoint, and it’s one of the fastest-growing markets we hire into, with real headroom for growth in seniority and scope. We look for people here who understand first-hand what it means for financial services to be difficult to access, and who want to work on problems at a genuine international scale - changing how banking works across emerging markets.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in Pakistan.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

  • Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
  • Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
  • Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
  • Drive platform evolution towards multi-currency and international scalability.
  • Ensure platform reliability, scalability and security within a regulated environment.
  • Partner with product, commercial and operations teams to align technical investments with business goals.
  • Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

  • Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
  • Deep knowledge of API-first products, developer platforms and API integration.
  • Proven leadership of multiple engineering teams via managers in a scaling organisation.
  • Strong backend engineering skills in high-throughput, distributed transactional systems.
  • Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

  • A preliminary phone call with the recruiter
  • A Panel interview session with two of our VPs of Engineering
  • A Technical Assessment with our Group CTO / Co-founder
  • A Behavioral and technical interview with our Group CEO / Founder
  • Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

  • Java (latest versions)
  • Spring and Spring Boot
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elastic search
  • Microservices architecture on AWS

What we can offer you

  • Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
  • Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Supply Chain at Moniepoint Group

Leads engineering strategy and manages a 25-person distributed team building backend systems for POS device inventory, logistics, and supply chain operations at scale.

Exec Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Spain

Some of our most mission-critical team members are based in Spain, having joined us from companies like Wise and Glovo. Moniepoint is one of the largest and fastest-growing digital banks in Africa, and this is an opportunity to work on genuinely impactful problems: disrupting financial services at scale in emerging markets, and building systems and products that process hundreds of billions of dollars in transaction volume annually for tens of millions of people.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Spain.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

  • Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
  • Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
  • Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
  • Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
  • Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
  • Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
  • Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

  • 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
  • Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
  • Strong backend engineering skills for data-intensive, distributed, operational systems.
  • Proven system design ability at large scale, managing hundreds of thousands of devices or more.
  • Experience managing and developing large engineering teams of 20 or more members.
  • Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
  • A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
  • A high-performing, motivated engineering team aligned with company growth.
  • Operational data visibility and trust established across multiple global markets.
  • Robust architecture standards enabling reliability and data integrity.
  • Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

  • Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
  • Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Supply Chain at Moniepoint Group

Leads engineering strategy and a 25-person team building backend systems for POS hardware inventory, logistics, and supply chain management at scale across Africa.

Exec Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we see it as a long-term strategic location for senior hires, particularly within engineering. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Poland.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

  • Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
  • Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
  • Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
  • Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
  • Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
  • Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
  • Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

  • 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
  • Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
  • Strong backend engineering skills for data-intensive, distributed, operational systems.
  • Proven system design ability at large scale, managing hundreds of thousands of devices or more.
  • Experience managing and developing large engineering teams of 20 or more members.
  • Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
  • A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
  • A high-performing, motivated engineering team aligned with company growth.
  • Operational data visibility and trust established across multiple global markets.
  • Robust architecture standards enabling reliability and data integrity.
  • Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

  • Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
  • Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Supply Chain at Moniepoint Group

Leads engineering strategy and manages ~25 engineers building backend systems for POS inventory, logistics, and supply chain operations across millions of devices globally.

Exec Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why United Kingdom

The UK is home to our headquarters where more than 70 team members are based. Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Supply Chain to join us in the UK.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

  • Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
  • Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
  • Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
  • Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
  • Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
  • Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
  • Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

  • 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
  • Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
  • Strong backend engineering skills for data-intensive, distributed, operational systems.
  • Proven system design ability at large scale, managing hundreds of thousands of devices or more.
  • Experience managing and developing large engineering teams of 20 or more members.
  • Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
  • A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
  • A high-performing, motivated engineering team aligned with company growth.
  • Operational data visibility and trust established across multiple global markets.
  • Robust architecture standards enabling reliability and data integrity.
  • Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

  • Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
  • Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Payment Gateway at Moniepoint Group

Leads multiple engineering teams to own technical strategy, architecture, and reliability of a payment gateway platform serving millions of transactions.

Exec Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why South Africa

South Africa has one of the strongest engineering communities anywhere in the world, and we are deliberately growing our technology organisation in the country. We already have several team members based here. The work is fully remote, and the mission we are working on is a good deal closer to home than it is for our teams elsewhere.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in South Africa.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

  • Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
  • Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
  • Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
  • Drive platform evolution towards multi-currency and international scalability.
  • Ensure platform reliability, scalability and security within a regulated environment.
  • Partner with product, commercial and operations teams to align technical investments with business goals.
  • Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

  • Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
  • Deep knowledge of API-first products, developer platforms and API integration.
  • Proven leadership of multiple engineering teams via managers in a scaling organisation.
  • Strong backend engineering skills in high-throughput, distributed transactional systems.
  • Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

  • A preliminary phone call with the recruiter
  • A Panel interview session with two of our VPs of Engineering
  • A Technical Assessment with our Group CTO / Co-founder
  • A Behavioral and technical interview with our Group CEO / Founder
  • Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

  • Java (latest versions)
  • Spring and Spring Boot
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elastic search
  • Microservices architecture on AWS

What we can offer you

  • Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
  • Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description