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About Melita

For more than 30 years, Melita Group has helped small and mid-sized employers solve the complexity of HR, Employee Benefits, and Payroll. We combine deep expertise with a modern technology platform to deliver outsourced services that let our clients focus on growing their businesses while we handle the operational backbone of their workforce. We are a results-driven, high-integrity organization that holds itself accountable to its promises, and our clients stay with us for years, often decades, because we treat their success as our own. As we scale, we are investing heavily in technology, automation, and AI to raise the bar on what an HR outsourcing partner can deliver.

The Opportunity

Every new client relationship begins with implementation, and the quality of that experience sets the trajectory for retention, expansion, and reference-ability for years to come. The Implementation Specialist is a hands-on role that supports bringing complex HR, benefits, and payroll clients live on our platform. You will do the configuration, data migration, and testing yourself, not just manage it from a distance.

Reporting to the Head of Implementations, you will support onboardings end to end and be the connective tissue that ensures what was sold is what gets delivered. This role is ideal for someone who has implemented outsourced Payroll and HR services at a PEO, an HRO, or an HRIS technology vendor, and who wants to do the work, contribute to the outcome, and help shape how we implement as we scale.

Reporting and Scope

• Reports to: Head of Implementations (Molly Taylor)
• Department and team: Client Success, Implementation Team
• Location: Remote (U.S.)
• Key partners: Sales, Client Success, Service Delivery, the internal Technology team, Product, and Finance, along with HRIS and benefits carrier partners

Core Responsibilities:

Client Implementations (hands-on)

• Support and help execute new client onboardings across HR administration, payroll, benefits, and leave of absence services, from kickoff to a clean handoff to the ongoing service teams.
• Contribute directly to the outcomes that matter: time to live, client satisfaction at go-live, and a smooth transition to Service Delivery.
• Help build and maintain the implementation project plan, support progress against milestones, and help keep every workstream on schedule.

Platform Configuration, Data Migration, and Integrations (hands-on)

• Configure the client’s HRIS and complete the build yourself on platforms including ADP Workforce Now, Paylocity, and Rippling, and in our Salesforce environment.
• Run data migrations and validate the results: employee data, payroll history, benefit plans and deductions, and PTO balances.
• Stand up the data interfaces that keep everything in sync, including benefits carrier EDI feeds and GL file feeds, partnering with our internal Technology team where deeper build is required.

Cross-Functional Partnership

• Work hand-in-hand with Sales, Client Success, Service Delivery, Product, and Finance to align on client expectations, scope, pricing assumptions, and post-implementation transitions.
• Be the connective tissue that ensures what was sold is what gets delivered.

AI, Automation, and Continuous Improvement

• Identify and champion opportunities to apply AI, automation, and modern tooling to implementation workflows. This is a priority investment area for Melita.
• Document and improve implementation workflows so each onboarding is faster and cleaner than the last.

What We Are Looking For

• Very strong, hands-on experience supporting and implementing outsourced Payroll and HR services, ideally gained at a PEO, an HRO, or an HRIS technology vendor that installs a full HRIS together with outsourced services.
• Hands-on HRIS implementation experience on one or more major platforms (ADP Workforce Now, Paylocity, or Rippling), including configuration and data migration.
• Hands-on payroll processing experience, multi-state processing, tax setup, and mid-year conversions with YTD balancing
• A proven track record running end-to-end implementations and managing a project plan across multiple workstreams and deadlines.
• A natural problem-solver who thrives on complexity and drives clarity, and a systems thinker who bridges workflows across teams.
• Excellent communication skills and a high-integrity, client-first approach.

Qualifications:

Preferred Qualifications

• Experience implementing benefits administration and leave of absence services, not only payroll and HR.
• Familiarity with benefits carrier EDI feeds, GL file feeds, and integrations across HRIS, payroll, and benefits systems.
• Experience with Salesforce and with AI-enabled or automation-heavy implementation workflows.
• A project management credential (for example PMP or CAPM) is a plus but not required.
• A payroll professional credential (for example FPC or CPP) is a plus but not required.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description

• StarTekk’s adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, scale and support digital transformation initiatives.

Job Description

Seeking an experienced Project Manager to support large-scale Child Support systems projects within a government environment. The role involves managing multiple projects using Waterfall, Agile, and Hybrid methodologies while providing PMO support, risk management, communication planning, resource tracking, and coordination between business and technical teams.

Required Skills:

• 15+ years of project management experience with detailed work plans and PM tools

• Strong experience in requirements gathering, analysis, and design documentation

• Expertise in Unit Testing, System Testing, and UAT support

• Team management experience including task assignment and tracking

• Excellent verbal and written communication skills

• Experience with Azure DevOps, JIRA, MS Project, Excel, Word, and Outlook

• Technical background supporting CICS/DB2/COBOL/JCL/Mainframe and .NET applications

• Experience with SQL, SPUFI, QMF, File Manager, Debugger, or equivalent tools

• Knowledge of software change management tools such as Changeman, Control-M, or JIRA Service Management

Qualifications

• 15+ years experience creating and managing detailed project workplans using automated project management tools.
• 15+ years excellent oral and written communication skills.
• 12+ years experience in technical writing and documentation.
• 8+ years application development and support across the SDLC for CICS/DB2/COBOL/SAS/JCL mainframe systems.
• 15+ years experience with Microsoft products including Excel, Outlook, Project, and Word.
• 15+ years experience performing Unit/Development Testing, System Testing, and User Acceptance Testing (UAT) support.
• 10+ years experience with SQL, SPUFI, Platinum, File Manager, Debugger, QMF, or equivalent tools.
• 15+ years experience working with business customers to document requirements, analysis, and design deliverables.
• 10+ years experience using Changeman, CNTL-M, JIRA Service Management, or similar software/project tracking tools.
• 5+ years knowledge and experience with Child Support System Certification.
• 2+ years experience executing and documenting Test Decks for IV-D System Certification.
• 5+ years experience in Financial and/or Case Management Child Support Enforcement systems development and maintenance.
• Experience managing large, complex mainframe and web application development projects, including Microsoft .NET, COBOL, CICS, and DB2.
• Experience with Agile, Waterfall, and Hybrid Agile project methodologies.
• Strong experience in risk and issue management, resource allocation, status reporting, PMO support, communication plans, and stakeholder coordination.
• Experience managing multi-year projects with state and federal reporting requirements.
• Team management expertise, including creation, assignment, and tracking of tasks and responsibilities.
• Knowledge of PMI project management framework and industry-standard practices.

Additional Information

Nice to Have:

• Child Support systems certification experience

• IV-D Certification Test Deck execution experience

• Financial and Case Management Child Support Enforcement systems experience

• Familiarity with State government systems and standards

About Melita

For more than 30 years, Melita Group has helped small and mid-sized employers solve the complexity of HR, Employee Benefits, and Payroll. We combine deep expertise with a modern technology platform to deliver outsourced services that let our clients focus on growing their businesses while we handle the operational backbone of their workforce. We are a results-driven, high-integrity organization that holds itself accountable to its promises, and our clients stay with us for years, often decades, because we treat their success as our own. As we scale, we are investing heavily in technology, automation, and AI to raise the bar on what an HR outsourcing partner can deliver.

The Opportunity

Every new client relationship begins with implementation, and the quality of that experience sets the trajectory for retention, expansion, and reference-ability for years to come. The Implementation Specialist is a hands-on role that supports bringing complex HR, benefits, and payroll clients live on our platform. You will do the configuration, data migration, and testing yourself, not just manage it from a distance.

Reporting to the Head of Implementations, you will support onboardings end to end and be the connective tissue that ensures what was sold is what gets delivered. This role is ideal for someone who has implemented outsourced Payroll and HR services at a PEO, an HRO, or an HRIS technology vendor, and who wants to do the work, contribute to the outcome, and help shape how we implement as we scale.

Reporting and Scope

• Reports to: Head of Implementations (Molly Taylor)
• Department and team: Client Success, Implementation Team
• Location: Remote (U.S.)
• Key partners: Sales, Client Success, Service Delivery, the internal Technology team, Product, and Finance, along with HRIS and benefits carrier partners

Core Responsibilities:

Client Implementations (hands-on)

• Support and help execute new client onboardings across HR administration, payroll, benefits, and leave of absence services, from kickoff to a clean handoff to the ongoing service teams.
• Contribute directly to the outcomes that matter: time to live, client satisfaction at go-live, and a smooth transition to Service Delivery.
• Help build and maintain the implementation project plan, support progress against milestones, and help keep every workstream on schedule.

Platform Configuration, Data Migration, and Integrations (hands-on)

• Configure the client’s HRIS and complete the build yourself on platforms including ADP Workforce Now, Paylocity, and Rippling, and in our Salesforce environment.
• Run data migrations and validate the results: employee data, payroll history, benefit plans and deductions, and PTO balances.
• Stand up the data interfaces that keep everything in sync, including benefits carrier EDI feeds and GL file feeds, partnering with our internal Technology team where deeper build is required.

Cross-Functional Partnership

• Work hand-in-hand with Sales, Client Success, Service Delivery, Product, and Finance to align on client expectations, scope, pricing assumptions, and post-implementation transitions.
• Be the connective tissue that ensures what was sold is what gets delivered.

AI, Automation, and Continuous Improvement

• Identify and champion opportunities to apply AI, automation, and modern tooling to implementation workflows. This is a priority investment area for Melita.
• Document and improve implementation workflows so each onboarding is faster and cleaner than the last.

What We Are Looking For

• Very strong, hands-on experience supporting and implementing outsourced Payroll and HR services, ideally gained at a PEO, an HRO, or an HRIS technology vendor that installs a full HRIS together with outsourced services.
• Hands-on HRIS implementation experience on one or more major platforms (ADP Workforce Now, Paylocity, or Rippling), including configuration and data migration.
• Hands-on payroll processing experience, multi-state processing, tax setup, and mid-year conversions with YTD balancing
• A proven track record running end-to-end implementations and managing a project plan across multiple workstreams and deadlines.
• A natural problem-solver who thrives on complexity and drives clarity, and a systems thinker who bridges workflows across teams.
• Excellent communication skills and a high-integrity, client-first approach.

Qualifications:

Preferred Qualifications

• Experience implementing benefits administration and leave of absence services, not only payroll and HR.
• Familiarity with benefits carrier EDI feeds, GL file feeds, and integrations across HRIS, payroll, and benefits systems.
• Experience with Salesforce and with AI-enabled or automation-heavy implementation workflows.
• A project management credential (for example PMP or CAPM) is a plus but not required.
• A payroll professional credential (for example FPC or CPP) is a plus but not required.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Nucleus Global

Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which includes Ashfield MedComms, ApotheCom, and MEDiSTRAVA. Its unique position as part of this international network, which includes three of the world’s top medical communications companies, gives it a key advantage over its commercial competitors in terms of the scale of its reach and depth of its expertise.

About the Role

Are you ready to take the next step in your medical communications career? We’re looking for a Senior Account Executive to join our collaborative team, supporting a high-profile account across scientific publications and medical affairs.

You’ll help deliver a range of medical communications projects, working closely with clients and cross-functional teams to keep programs moving from brief through delivery. With support from senior Client Services colleagues, you’ll manage projects, build strong client relationships, and ensure work is delivered on time, within budget, and to a high standard.

This position is remote, with the potential for travel for client meetings and onsite events.

What You’ll Be Doing

• Manage publications and medical affairs projects from briefing through delivery, keeping timelines, budgets, milestones, and quality on track.
• Build strong client relationships and develop an understanding of client products, priorities, and strategy.
• Coordinate with Scientific Services and other cross-functional teams to ensure smooth, effective project delivery.
• Manage project finances, including estimates, tracking, reconciliation, and contributing to forecasting and account financial targets.
• Monitor project progress, proactively identifying risks and working with senior colleagues to resolve challenges.
• Informally mentor and support junior Client Services colleagues as needed.
• Develop your understanding of the client’s business and identify opportunities to expand support within existing accounts.

About You

• Bachelor’s degree required; Life Sciences or a related discipline preferred.
• 3+ years of project or account management experience, ideally within medical communications or the pharmaceutical industry.
• Experience supporting scientific publications and/or Medical Affairs programs.
• Strong project management skills with the ability to manage multiple priorities, timelines, and budgets.
• Experience with project financial management, including estimates, tracking, reconciliation, and forecasting.
• Confident communicator with the ability to build positive relationships with clients and cross-functional teams.
• Proficient in Microsoft Office, particularly Excel.
• Veeva and/or iEnvision experience preferred.
• Collaborative, proactive, detail-oriented, and comfortable working in a fast-paced agency environment.

Benefits:

• Health coverage
• Retirement
• PTO

In addition to a great benefits package, we are happy to talk flexible working. We are also known for our friendly and informal working environment with Friday socials across our offices, regular wellbeing weeks, and Town Hall events. We offer excellent opportunities for career and personal development, including opportunities to transfer your skills to our other offices around the world.

Our Pledge

At Nucleus Global, we are committed to encouraging a culture of diversity, inclusion and belonging where everyone can bring each facet of themselves to work each day. We believe that strength in diversity and inclusivity is a driver of our success.

Nucleus Global is not accepting unsolicited résumés from search firms for this employment opportunity. Regardless of past practice, all résumés submitted by search firms to any employee of Nucleus Global and its affiliated companies by email, the Internet or in any form — without a current signed fee agreement for that position (as authorised by the Recruitment Manager) — will be deemed the sole property of Nucleus Global, and no fee will be paid in the event you are hired as a result of the referral or through other means.

Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation

$60,000—$80,000 USD

Don’t meet every job requirement? That’s okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your experience doesn’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Who we are ⬇️ Thinkific (TSX:THNC) is an award-winning learning commerce platform built for scale. By bringing together community, courses, and content with commerce, we power transformative learning experiences and...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

Headquarters:

Summary
We are seeking a Smartsheet Expert to support integrated project planning activities related to the integration of a regional utility's service territory and assets. This role will focus on building complex Smartsheet solutions, coaching the client on similar sheet and formula creation, and producing training materials.

General information
This engagement supports integrated project planning work tied to a regional utility integration effort. The scope centers on improving planning visibility and structure within Smartsheet, including program views, dependencies, and a more robust RAID log with formulas and connectors.

The ideal freelancer will be comfortable serving in both a hands-on build capacity and a coaching capacity, helping the client strengthen its internal use of Smartsheet while delivering practical project artifacts.

Tasks and Deliverables
- Build Smartsheet solutions to support integrated project planning activities.
- Create program views, dependencies, and a more robust RAID log.
- Develop formulas and connectors to support sheet functionality.
- Perform complex data entry within Smartsheet as needed.
- Coach the client on how to create similar sheets and formulas.
- Produce training materials for ongoing client use.

Required experience
- Proven expertise in Smartsheet.
- Experience building complex sheets, views, and dependencies in Smartsheet.
- Experience creating formulas and connectors in Smartsheet.
- Ability to support project planning workflows and related documentation.
- Experience coaching stakeholders on Smartsheet usage and best practices.
- Strong written communication skills for training material creation.
- Must be US-based.

Engagement highlights
- Clear, defined scope combining hands-on Smartsheet build work with client coaching.
- Opportunity to support a large-scale utility integration planning initiative.
- Deliverables include both implementation and reusable training materials.

To apply: https://weworkremotely.com/remote-jobs/toptal-smartsheet-expert-for-integrated-project-planning

Headquarters: Remote, USA

Joining Collibra’s CPS Engagement team

At Collibra Public Sector (CPS), our Professional Services team relies on Federal Engagement Managers to oversee the delivery of customer expectations for the services we sell, working directly with customer key projects leaders and executive stakeholders throughout the entire customer journey. They work closely with customers at various stages of their data maturity journey, from adoption to expansion to renewal. The Federal Engagement Manager acts as a customer champion in managing the installation, configuration and implementation of purchased products and technologies. They partner with clients to ensure they quickly understand product functionality and are able to optimize benefits and accelerate time to value. This is an exciting opportunity to work with large enterprises across the Federal business to support their roadmap and data programs with Collibra.

CPS Engagement Managera at Collibra are responsible for 

Client management and communication

• Manage services delivery across a portfolio of diverse customers / accounts.
• Work with clients to manage the installation, configuration and implementation of purchased products and technologies. 
• Partner with clients to ensure they quickly understand product functionality and are able to optimize benefits and accelerate time to value. 
• Ensure clients have the process, technical and expert advice required in the early stages of product implementation.
• Lead federal customer engagements ensuring mission-aligned consulting services are delivered that adhere to CPS’s delivery models, engagement processes, methodologies, and artifacts, while ensuring compliance with applicable government regulations and security standards (e.g., FedRAMP, FISMA, GovCloud).
• Build relationships with senior level customer stakeholders, partners, and service integrators, ensuring a successful implementation
• Successfully correlate Collibra product features to the customers' use case/s.
• Work with customer stakeholders to help clarify business objectives and develop solutions through the application of Collibra's products, technologies, and services.

Planning and project management

• Develop project plans based on the CPS Account Plan and on customers Initiatives and Use cases.
• Assist the customer by understanding their particular concerns and challenges.
• Assist the Solution Architect with the customer solution during the initial requirements gathering and work with the customer to suggest further functionality.
• Provide federal agencies with tailored data governance strategies that incorporate best practices, enable knowledge transfer, and drive measurable business and mission outcomes.
• Understand and effectively articulate, delivering required documented status updates, to customer and CPS stakeholders the project status throughout the services engagement.
• Communicate implementation escalations, risk, issue management, and change management, on a weekly basis both within Colibra and to the Service Manager for the project.
• Identify and drive value and measurable outcomes as part of an implementation project.

Advocacy and business alignment

• Serve as a trusted advisor and liaison between relevant internal stakeholders including Sales, Support, and the customer, driving activities required for service delivery.
• Partner cross-functionally with Sales, Customer Engineering, Product, Support, and Executive teams to ensure alignment with customer priorities.
• Understand the basics surrounding Collibra Platform, operating model, workflow, and integration capabilities. 
• Assist with the successful onboarding of new team members.
• Provide product, solution, and process advisory in support of other team members.
• Coach project team members during the course of service delivery.
• Work with company leadership to define and continuously improve engagement and delivery processes across the services delivery organization.

Adoption and expansion identification

• Identify opportunities to expand Collibra’s footprint by aligning product capabilities with customer initiatives.
• Contribute to the growth of Collibra Public Sector’s services and licensing business through account expansion, strategic planning, and customer advocacy.
• Help customers understand how additional technologies/features may increase value added.

You have 

• Because this role supports the US government, it is required that this candidate be a US citizen who resides on US soil.
• 5+ years experience managing services projects in support of U.S. federal agencies
• Knowledge in the areas of Data Governance, Data Management or Data Quality.
• Hold an active security clearance (Secret/TS/TS-SCI)
• Knowledgeable of at least least two or three of the following: data management processes, including data governance, data stewardship, master data management, data cataloging, and business rules management
• An understanding of the leading PaaS providers, Data Lakes, Databases, and Integration platforms commonly adopted by federal agencies.
• Experience with AWS/Azure, Kubernetes, infrastructure and platform.
• An understanding of APIs via Java, Python, or similar scripting language for custom software implementations in Enterprise Linux or Unix environments. 
• An understanding of data warehousing, ETL, data integration.

You are

• An effective communicator across business and technical stakeholders and able to tailor to different audiences.
• Extremely organized with a high attention to detail.
• Always customer-focused and personally hold yourself accountable for the customer’s success.
• Self-starting and interested in learning new software.
• Able to lead Senior Level project update, value assessment or business review meetings.

Measures of success

• Within the first 30 days of employment, be able to
• Present the services offering to your manager understanding the different deliverables and the value provided.
• Present the Customer Journey framework to your manager understanding the different phases and roles and responsibilities within each phase.
• Clearily understand the roles and responsibilities of all delivery personnel including an Engagement Manager, Solution Architect, Account Program Manager, Premium Support Engineer, Sales Engineer and Account Executive.
• Work with the account team to build project plans aligned to each assigned account.
• Within the first 60 days of employment
• Navigate Salesforce including accounts, projects, and utilization.
• Identify customers at Risk and build a plan to remediate.
• Identify process gaps and inefficiencies within the services organization.
• Advise Sales on proposed services engagements.
• Build and present delivery plans for each assigned account related to the project plan.
• Within the first 90 days of employment be able to
• Build playbooks to address process gaps and inefficiencies within the services organization.
• Execute remediation plan for customers at risk collaborating with the sales, support, and technical teams.
• Understand and convey to customers how Collibra's suite product capabilities and the projects being delivered provide value to customers.

Compensation for this role 

The standard base salary range for this position is $96,000 - $120,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

 

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

To apply: https://weworkremotely.com/remote-jobs/collibra-cps-engagement-manager

ABOUT SOTHEBY’S

Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.

THE ROLE

Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. The engineering that powers it today reflects that same ambition, built on modern technologies and modern practices.

Auctions are the most visible part of what we do, but every sale that runs through Sotheby’s is backed by the entire engineering organisation. The work starts months before a lot crosses the block, from the systems that support how we acquire and value inventory, through to the platforms our clients and specialists interact with daily, the identity and compliance infrastructure that keeps it all trustworthy, and the services that make the live event itself possible.

That breadth is what makes the engineering here different. Whether you’re working on internal tooling, client-facing products, platform infrastructure, or the real-time systems behind a sale moving hundreds of millions of dollars, your work connects to something tangible.

We’re looking for engineering managers who can build and lead the teams that own these systems. People who care as much about the engineers they work with as the software those engineers produce, and who are curious enough to learn a domain that will surprise them.

Our engineering teams are remote-first and globally distributed. It’s how we’re built, and it’s how we intend to stay.

We’re not async-only. There are regular calls, cross-team meetings, and plenty of direct collaboration alongside the written communication you’d expect from a distributed organisation. The balance works because the people here are good at both.

This role is London or remote within the UK.

IDEAL EXPERIENCE & COMPETENCIES

You’ve done this before. 3+ years managing teams of five or more engineers. You’ve hired, developed and retained good people. You know what a healthy team looks like and you know how to get there when it isn’t.

You have real technical depth. You don’t need to write code every day, but you can engage credibly with architectural decisions, review trade-offs, and spot when something is going sideways before it becomes an incident. Your engineers trust your judgment because you’ve earned it.

You deliver through others. You’re measured by what your team ships, not what you build yourself. You care about outcomes, not activity.

You communicate clearly and adapt to your audience. Whether that’s giving context to your team, presenting a plan to leadership, writing up a post-mortem, or navigating a difficult conversation with a direct report. You’re comfortable in all of those.

You create clarity in ambiguity. Priorities shift, dependencies tangle, and plans change. You’re the kind of leader who absorbs that complexity and gives your team something they can actually act on.

Required:

• Proven engineering management experience with distributed or remote-first teams across multiple time zones
• A strong technical background in software engineering, with enough depth to guide architectural and infrastructure decisions
• Experience partnering with product management to define priorities and deliver meaningful outcomes
• Track record of hiring well, onboarding effectively, and building teams that retain good people
• A focus on engineering quality: observability, analytics and reporting, testing practices, and ensuring the team ships work they can stand behind

Useful:

• Familiarity with our core stack: Go, Scala, React/TypeScript, Next.js, GraphQL, gRPC
• Experience with cloud infrastructure (AWS) and container orchestration (Kubernetes)
• Background in real-time, event-driven, or high-value transaction systems
• Experience establishing engineering standards, governance, or communities of practice
• E-commerce, marketplace, or auction domain experience

RESPONSIBLITIES

• Own the health, output and growth of an engineering team distributed across time zones, from hiring through to career development and performance
• Partner with product management to shape your team’s roadmap, balancing feature delivery, technical investment and operational health
• Set and maintain the quality bar for your team’s area of the platform, including engineering practices, observability, reliability and how work gets reviewed
• Run the delivery cadence: planning, prioritisation, retrospectives, and the day-to-day work of keeping things moving and unblocked
• Manage dependencies and communication across teams, reducing coordination overhead and making sure nothing falls between the cracks
• Contribute to engineering-wide initiatives, whether that’s standards, tooling, process improvement, or how we grow engineers across the organisation
• Handle incidents and operational issues alongside your team, own the follow-up, and make sure the right things get fixed
• Give your engineers regular, honest feedback and create real opportunities for them to grow

WHAT WE OFFER

• Competitive salary with discretionary bonus
• Private health insurance
• Health cash plan and dental insurance
• Workplace nursery benefit
• Generous holiday allowance, Christmas shutdown, summer Fridays, and volunteer and wellbeing days
• Great hardware
• Cycle to work scheme and eye care vouchers
• Regular social events, meetups, and use of our London space (the summer and Christmas parties are worth showing up for)

To view our Candidate Privacy Notice for the US, please click here .

To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here .

The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.

Company Description

Are you ready to join the forefront of technology innovation with Netcompany?

As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.

Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.

Job Description

Netcompany is looking for a Senior Agile Delivery Manager to drive forward our delivery capability and deliver the optimum solutions to the clients. As a Delivery Manager, in our Application Development unit, you will be working on a variety of projects. Based in London or Leeds, this is a great opportunity to join one of the most exciting, innovative, prestigious and forward-thinking technology-enabled organisations in the UK.

Key responsibilities:

• Lead the end-to-end delivery of complex digital services, ensuring agreed outcomes are achieved within scope, budget, timescales and quality expectations.
• Provide hands-on agile delivery leadership across one or more multidisciplinary teams, adapting ways of working to the delivery context and undertaking Scrum Master responsibilities where appropriate, including facilitating planning, daily stand-ups, reviews, retrospectives and backlog refinement.
• Create the conditions for effective agile delivery by removing blockers, managing dependencies and helping teams continuously improve how they work.
• Work closely with Product Managers to translate product strategy and priorities into achievable delivery plans, balancing user needs, business objectives and technical constraints.
• Lead multidisciplinary teams comprising delivery, product, engineering, architecture, quality assurance, business analysis, data and user-centred design professionals, building team capability and supporting individuals to grow and perform effectively.
• Ensure user-centred design disciplines, including user research, service design, interaction design and content design, are integrated throughout delivery.
• Support services through the GDS delivery lifecycle, from Discovery and Alpha through Beta and Live, ensuring alignment with the Government Service Standard and Technology Code of Practice.
• Plan and coordinate GDS service assessments, including assessment readiness, evidence gathering, team preparation and the management of recommendations arising from assessments.
• Maintain effective delivery controls, including delivery plans, RAID logs, dependency management, resource forecasting, governance reporting and stakeholder communications.
• Take a hands-on approach to Jira and Confluence, ensuring backlogs, workflows, dashboards, documentation, decisions and delivery reporting are accurate and actively maintained.
• Manage delivery across complex technology environments involving system integration, legacy platforms, cloud services and third-party suppliers.
• Provide clear and transparent reporting on delivery progress, risks, dependencies, finances and outcomes to senior management, clients and governance forums.
• Build trusted relationships with clients, stakeholders, suppliers and team members, constructively challenging decisions where required to protect delivery outcomes.
• Contribute to the wider delivery management community through knowledge sharing, coaching and mentoring less experienced colleagues.

Qualifications

• Extensive experience of leading complex digital or technology delivery within government or the wider public sector.
• Strong practical knowledge of agile delivery methods, alongside experience of traditional and hybrid delivery approaches, with the ability to select and adapt the most appropriate with experience performing both Delivery Manager and Scrum Master responsibilities.
• Demonstrable experience of leading multidisciplinary digital teams that include Product Management, engineering, quality assurance, business analysis and user-centred design professionals.
• Strong understanding of the respective accountabilities of Delivery Managers and Product Managers, with evidence of effective collaboration to manage priorities, roadmaps and delivery outcomes.
• Practical experience of working through the GDS delivery lifecycle and applying the Government Service Standard.
• Experience of preparing teams and services for GDS service assessments, responding to assessor feedback and implementing recommendations.
• Advanced, hands-on experience of Jira and Confluence or other project management tools including backlog management, workflows, dashboards, reporting and delivery documentation.
• Strong knowledge of the software delivery lifecycle, including Discovery, Alpha, Beta, Live and ongoing service improvement.
• Experience of delivery planning, dependency management, risk and issue management, resource forecasting and governance reporting.
• Experience of managing system integration initiatives involving multiple technologies, delivery teams and third-party suppliers.
• Proven ability to remove delivery blockers, manage competing priorities and create an environment in which teams can deliver effectively.
• Excellent facilitation, coaching and servant-leadership skills, with the ability to embed agile behaviours and drive continuous improvement.
• Strong stakeholder management and communication skills, including the ability to build trust, communicate complex delivery matters clearly and constructively challenge senior stakeholders.
• Experience of contributing to a professional community through knowledge sharing, coaching and mentoring.
• A recognised agile delivery or Scrum Master qualification, or equivalent demonstrable professional experience.
• Willingness to work within a hybrid model and travel occasionally to client or delivery locations.

Additional Information

Benefits include

• Hybrid working model with some flexible working
• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe’s most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us.  We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [email protected].

#LI-RS1

Company Description

Are you ready to join the forefront of technology innovation with Netcompany?

As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.

Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.

Job Description

Netcompany is looking for a Senior Agile Delivery Manager to drive forward our delivery capability and deliver the optimum solutions to the clients. As a Delivery Manager, in our Application Development unit, you will be working on a variety of projects. Based in London or Leeds, this is a great opportunity to join one of the most exciting, innovative, prestigious and forward-thinking technology-enabled organisations in the UK.

Key responsibilities:

• Lead the end-to-end delivery of complex digital services, ensuring agreed outcomes are achieved within scope, budget, timescales and quality expectations.
• Provide hands-on agile delivery leadership across one or more multidisciplinary teams, adapting ways of working to the delivery context and undertaking Scrum Master responsibilities where appropriate, including facilitating planning, daily stand-ups, reviews, retrospectives and backlog refinement.
• Create the conditions for effective agile delivery by removing blockers, managing dependencies and helping teams continuously improve how they work.
• Work closely with Product Managers to translate product strategy and priorities into achievable delivery plans, balancing user needs, business objectives and technical constraints.
• Lead multidisciplinary teams comprising delivery, product, engineering, architecture, quality assurance, business analysis, data and user-centred design professionals, building team capability and supporting individuals to grow and perform effectively.
• Ensure user-centred design disciplines, including user research, service design, interaction design and content design, are integrated throughout delivery.
• Support services through the GDS delivery lifecycle, from Discovery and Alpha through Beta and Live, ensuring alignment with the Government Service Standard and Technology Code of Practice.
• Plan and coordinate GDS service assessments, including assessment readiness, evidence gathering, team preparation and the management of recommendations arising from assessments.
• Maintain effective delivery controls, including delivery plans, RAID logs, dependency management, resource forecasting, governance reporting and stakeholder communications.
• Take a hands-on approach to Jira and Confluence, ensuring backlogs, workflows, dashboards, documentation, decisions and delivery reporting are accurate and actively maintained.
• Manage delivery across complex technology environments involving system integration, legacy platforms, cloud services and third-party suppliers.
• Provide clear and transparent reporting on delivery progress, risks, dependencies, finances and outcomes to senior management, clients and governance forums.
• Build trusted relationships with clients, stakeholders, suppliers and team members, constructively challenging decisions where required to protect delivery outcomes.
• Contribute to the wider delivery management community through knowledge sharing, coaching and mentoring less experienced colleagues.

Qualifications

• Extensive experience of leading complex digital or technology delivery within government or the wider public sector.
• Strong practical knowledge of agile delivery methods, alongside experience of traditional and hybrid delivery approaches, with the ability to select and adapt the most appropriate with experience performing both Delivery Manager and Scrum Master responsibilities.
• Demonstrable experience of leading multidisciplinary digital teams that include Product Management, engineering, quality assurance, business analysis and user-centred design professionals.
• Strong understanding of the respective accountabilities of Delivery Managers and Product Managers, with evidence of effective collaboration to manage priorities, roadmaps and delivery outcomes.
• Practical experience of working through the GDS delivery lifecycle and applying the Government Service Standard.
• Experience of preparing teams and services for GDS service assessments, responding to assessor feedback and implementing recommendations.
• Advanced, hands-on experience of Jira and Confluence or other project management tools including backlog management, workflows, dashboards, reporting and delivery documentation.
• Strong knowledge of the software delivery lifecycle, including Discovery, Alpha, Beta, Live and ongoing service improvement.
• Experience of delivery planning, dependency management, risk and issue management, resource forecasting and governance reporting.
• Experience of managing system integration initiatives involving multiple technologies, delivery teams and third-party suppliers.
• Proven ability to remove delivery blockers, manage competing priorities and create an environment in which teams can deliver effectively.
• Excellent facilitation, coaching and servant-leadership skills, with the ability to embed agile behaviours and drive continuous improvement.
• Strong stakeholder management and communication skills, including the ability to build trust, communicate complex delivery matters clearly and constructively challenge senior stakeholders.
• Experience of contributing to a professional community through knowledge sharing, coaching and mentoring.
• A recognised agile delivery or Scrum Master qualification, or equivalent demonstrable professional experience.
• Willingness to work within a hybrid model and travel occasionally to client or delivery locations.

Additional Information

Benefits include

• Hybrid working model with some flexible working
• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe’s most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us.  We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [email protected].

#LI-RS1

Overview:

WiredPeople is seeking an experienced, high-caliber Senior Project / Program Manager (PMP) to join our team supporting a premier Florida state agency. In this critical leadership role, you will direct enterprise-level technical initiatives, coordinate multi-disciplinary project teams, and drive the successful deployment of mission-critical systems and software enhancements that support statewide public services.

Candidates residing in or near Tallahassee, Florida are preferred for hybrid collaboration; however, remote candidates residing anywhere within Florida state lines are strongly encouraged to apply.

Essential Functions:

As a Senior Program Manager, you will serve as the strategic bridge between business requirements and technical execution, ensuring all initiatives adhere to agency procedures, state governance standards, and Project Management Institute (PMI) best practices. Your key responsibilities will include:

• Technical Project Leadership: Provide comprehensive project management oversight for complex technical and IT initiatives, guiding projects through all phases of the system development and project lifecycle in accordance with agency policies.
• Project Planning & WBS Development: Build, maintain, and continually refine detailed project plans and Work Breakdown Structures (WBS) to ensure on-time, within-scope delivery; submit project artifacts and plans to project leadership upon request.
• Schedule & Performance Tracking: Proactively track, baseline, and manage project schedules, milestones, resource burn rates, and technical performance metrics.
• Cross-Functional Team Direction: Lead and mentor multidisciplinary teams comprising technical specialists, developers, and business operational staff to foster high team performance and accountability.
• Resource Optimization: Strategically plan, allocate, and adjust project resources across competing priorities and active work streams.
• Stakeholder Engagement: Facilitate seamless communication and foster trusted relationships across internal program divisions, technical teams, executive leaders, external users, and customer stakeholder groups.
• PMI Standards & Quality Assurance: Guarantee the integrity, rigor, and compliance of all project documentation and artifacts by upholding established PMI standard methodologies.
• Requirements Gathering & UI Design: Partner directly with program offices to elicit, define, and document business and technical requirements; collaborate on user interface screen layouts and wireframes for new systems and feature enhancements.
• System Research & Estimation: Perform analytical research on current and target IT architectures; generate precise work estimates, technical feasibility assessments, and labor projections for system enhancements and new development.
• Testing & Quality Coordination: Coordinate and oversee system acceptance testing, perform validation on system modifications against user requirements, and facilitate comprehensive User Acceptance Testing (UAT) sessions with business program staff.
• Technical Documentation: Author and curate comprehensive technical documentation, including architectural diagrams, business process workflows, and process flowcharts.
• Executive Reporting & Legislative Inquiries: Formulate and present transparent, executive-level system status updates, milestone implementation reports, and analytical research to satisfy queries from agency leadership, steering committees, or legislative bodies.
• Meeting Facilitation: Lead productive cross-functional meetings with technical and operational personnel, producing timely agendas, meeting minutes, and tracked action items.
• Process Efficiency & Cost Optimization: Conduct in-depth analysis of IT workflows to identify operational efficiencies; collaborate with contract leadership to uncover and implement cost-saving initiatives (such as identifying and resolving recurring system errors across enterprise platforms).
• Compliance & Security: Ensure continuous adherence to State of Florida IT governance rules (Rule Chapters 60GG-2 and 60GG-5, Florida Administrative Code) and strictly maintain state data security and confidentiality protocols.

Qualifications:

To be successful in this role, candidates must demonstrate senior-level mastery across project management governance, systems deployment, and executive communication.

Required Qualifications & Experience:

• Certification: Current, active Project Management Professional (PMP) certification.

A minimum of eight (8) years’ experience in all of the following areas:

• Project & Program Leadership: Hands-on experience leading and managing complex technical projects and cross-functional teams to successful completion.
• Project Planning & Controls: Experience developing and maintaining comprehensive project plans, critical paths, and Work Breakdown Structures (WBS).
• Facilitation & Communication: Experience facilitating complex stakeholder meetings, producing thorough meeting documentation, and managing cross-team coordination.
• Executive & Legislative Reporting: Experience preparing and presenting detailed status reports, dashboards, and briefings tailored for steering committees, agency executives, and legislative bodies.
• Financial & Cost Management: Experience managing project budgets, performing cost analysis, and conducting cost-benefit evaluations.
• Risk & Issue Governance: Experience with systematic risk identification, issue tracking, mitigation strategy design, and resolution.
• PM Software Proficiency: Daily hands-on experience leveraging Microsoft Project or comparable enterprise project management tools.
• Project Deployment & Delivery: Demonstrated success delivering technology projects on schedule, within approved budgets, and according to strict technical specifications and user requirements.
• Independent Verification & Validation (IV&V): Experience managing project oversight, with explicit expertise in IV&V activities and independent review processes.
• Testing Methodologies: Experience directing and executing User Acceptance Testing (UAT) methodologies, test scenarios, and validation documentation.

Preferred Skills & Additional Requirements:

• Direct experience supporting public sector, state government, or regulatory/licensing state systems.
• Familiarity with Florida Administrative Code IT standards (Rule Chapters 60GG-2 and 60GG-5).
• Exceptional analytical, problem-solving, and verbal/written communication skills.
• Background Screening: Must be able to successfully complete a Level 2 criminal history record check, including fingerprinting, administered by the client agency prior to starting.

At WiredPeople, we believe that great technology is powered by exceptional people. When you join our team, you become part of a culture that values innovation, dedication, and individual impact:

• Meaningful, High-Impact Work: You won’t just be tracking project schedules - you will lead initiatives that modernize state infrastructure, streamline vital public services, and directly benefit millions of citizens across Florida.
• A People-First Culture: We pride ourselves on building close-knit, supportive relationships with our consultants. From onboarding through project delivery, our leadership and talent care teams provide responsive, personalized advocacy so you have what you need to succeed.
• Stability with Growth: With long-standing public sector partnerships and prime state contracts, WiredPeople offers sustainable career longevity, exposure to large-scale modernization efforts, and opportunities to expand your professional footprint.
• Flexibility & Autonomy: We respect your expertise. We foster an environment that grants you the operational trust and flexibility - including remote and hybrid options - to deliver your best work while maintaining balance.

WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company Description At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with...

What is PerfectServe? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily...

Senior Manager, Customer Onboarding

DISHER is currently partnering with a leading supply chain solutions company on their Senior Manager, Customer Onboarding opportunity. In this role you will build and lead a scalable customer onboarding function that delivers complex, cross-functional customer implementations successfully. This leader will combine hands-on programe delivery with people leadership, portfolio governance, capacity planning and proactive executive communication. The role is designed to create an onboarding operating engine that runs consistently, surfaces risks early and scales with business growth.

What it’s like to work here:

This organization fosters a dynamic and innovative work environment that champions collaboration and growth. As a leader in supply chain solutions, they prioritize creativity and flexibility, empowering their team members to think outside the box and drive impactful results. Here, your ideas can shape the future of global supply chain management, and be part of a team that’s passionate about delivering exceptional service to their clients worldwide.

What you will get to do:

Customer Onboarding Delivery

• Personally lead the most complex, strategic or high-risk customer implementations as a hands-on program leader.
• Convert commercial commitments and customer expectations into clear scope, outcomes, milestones, responsibilities, dependencies and acceptance criteria.
• Coordinate execution across Operations, Technology, Product, Customer Success, Finance and other functions required for a successful launch.
• Maintain strong customer-facing governance, decision discipline and communication throughout implementation.
• Ensure operational readiness, transition planning and post-launch stabilization are built into each onboarding plan.

Portfolio, Capacity and Governance

• Maintain an integrated view of active onboardings, expected pipeline demand and the resources required to deliver them.
• Identify capacity constraints early and recommend staffing, sequencing or prioritization actions before commitments are at risk.
• Establish a practical governance cadence for project health, portfolio reviews, pipeline readiness and executive reporting.
• Define and monitor measures for schedule, scope, readiness, risk, customer outcomes, resource capacity and post-launch stability.
• Analyze patterns across implementations to improve forecasting, reduce recurring issues and increase delivery efficiency.

People Leadership

• Directly manage the current onboarding project manager and future onboarding team members.
• Set clear expectations, outcomes and measures for the team; provide regular coaching, feedback and development.
• Assign work based on complexity, capacity, customer needs and individual capability.
• Build team capability in customer leadership, risk management, escalation, executive communication and cross-functional delivery.
• Support recruitment and onboarding of additional team members as the portfolio grows.

Risk, Decision and Executive Communication

• Create early-warning signals for delivery, scope, resource, dependency and customer risks.
• Escalate with a clear statement of the issue, business impact, decision required, owner and recommended action.
• Provide concise portfolio reporting that distinguishes facts, assumptions, decisions, commitments and unresolved risks.
• Facilitate difficult cross-functional decisions and hold owners accountable for timely follow-through.

What will make you successful:

Required Qualifications

• Bachelor’s degree in business, operations, supply chain, technology, project management, or a related field, or equivalent relevant experience
• Experience with deals of $10M+
• Active PMP certification
• Advanced, hands-on proficiency with project management tools such as Smartsheet (highly preferred) or equivalent: project plans, dependencies, dashboards, reports, portfolio views, and executive status reporting
• 8+ years of progressive project, program, or implementation leadership, including complex customer-facing implementations
• 3+ years of formal people-management experience, including coaching and performance management
• Demonstrated ownership of multiple concurrent implementations or a delivery portfolio
• Experience with capacity planning, resource forecasting, governance design, risk management, and executive reporting
• Proven ability to lead cross-functional teams without relying on direct authority
• Excellent written, verbal, and customer-facing communication skills
• Practical experience using AI-enabled tools to improve project and program delivery, summarizing project information, identifying risks and themes, preparing status communications, and streamlining repeatable administrative work, with appropriate human review and data-handling judgment
• Must have the current and continuing right to work in the United States of America without restrictions or expirations.

Preferred Qualifications

• Experience in service logistics, supply chain, field service, SaaS, managed services, or another complex operational environment
• Experience building or materially improving a customer onboarding or implementation operating model
• Experience with enterprise customers, multi-region launches, operational integrations, or high-dependency programs
• Familiarity with HubSpot or equivalent CRM, ERP, service management, and business intelligence platforms

$135,000 - $165,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

Position Summary

GoodLeap’s AI Transformation team partners with business units across the company to enable safe and effective AI adoption through tools, guidance, infrastructure, training, and custom solutions — from Claude plugins and skills to AI agents, evaluation frameworks, and usage analytics. The Engineering Manager will lead the AI Transformation engineering team, owning the delivery, quality, and operational health of the AI solutions the team builds and maintains.

This is a hands-on technical leadership role for someone who can guide the architecture of agentic AI systems while building, coaching, and scaling the team accountable for them.

Essential Job Duties and Responsibilities

• People Leadership – Lead, coach, and grow the AI Transformation engineering team. Own hiring, performance management, and career development. Build a high-performance, accountable engineering culture.
• Technical Leadership – Own the architecture, delivery, and reliability of the team’s AI solutions (agents, plugins/skills, evaluation harnesses, integrations, usage analytics).
• Guide technical decisions on agentic workflows, LLM integration, and MCP-based orchestration. Set and enforce engineering standards for security, compliance, and auditability appropriate to a regulated financial services environment. Champion modern engineering practices, including AI-assisted and agentic development workflows.
• Cross-Functional Execution – Partner with Product, business units, and the Enterprise AI Governance process to align engineering delivery with business outcomes across consult, co-develop, and own-and-maintain engagement models. Own delivery across initiatives spanning multiple teams; define and track KPIs for adoption, quality, and velocity.
• Process & Operational Maturity – Drive CI/CD, observability, and support rigor across the team’s solutions. Manage technical debt and scalability as the portfolio of AI solutions grows.

Required Skills

• 7+ years of software engineering experience, including 2+ years in technical leadership or management roles
• Hands-on experience building and shipping LLM-based or agentic AI products (prompting, evals, agent frameworks, MCP or similar orchestration)
• Strong grasp of cloud-native architecture (AWS or equivalent), API design, and modern CI/CD practices
• Proficiency in TypeScript and/or Python
• Track record of hiring, coaching, and growing engineers through changing scope
• Excellent stakeholder management and communication skills; comfortable operating across Product, business units, Security, and Compliance
• Experience in a regulated environment (fintech, lending, payments) a plus
• Experience integrating AI or agentic tooling into the software development lifecycle to improve engineering throughput a plus

CA, WA, NJ, MA, DC, NYC range: $185,200 - $210,600

Rest of US Range: $169,100- $191,800

SF Range: $207,900- $235,700

In addition to the above salary, this role may be eligible for a bonus and equity.

Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one’s supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you!  Apply today!

We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Engineering Manager, Web Experiences

CI/CD has been solved. Now it’s being reinvented. AI agents don’t just run pipelines. They write code, trigger builds, interpret failures, and propose fixes. The interfaces that developers use to understand and trust that work don’t exist yet. We’re building them.

At CircleCI, our guiding principles aren’t posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that’s how you already work, you’ll fit here.

About the Role

We’re looking for an Engineering Manager who will own the holistic user experiences where customers interact with CircleCI. They will play a critical role in shaping how customers perceive and adopt CircleCI, directly impacting retention and expansion.

This leadership role requires staying close to the work as you build a high-trust, highly competent, and cohesive team while delivering meaningful product improvements at startup speed.

What You’ll Be Doing

This role is a people-management position focused on engineering strategy, team performance, and the development of engineers. Some of your tasks and responsibilities will include:

• People Development: Attract, onboard, and retain diverse top talent. Build psychological safety and trust within the team so engineers can take smart risks, give candid feedback, and do their best work. Develop people through coaching, mentoring, and management support. Conduct regular 1:1s, goal setting, and feedback conversations with engineers and support them in their career paths. Continuously work to improve inclusion and belonging.
• Business Value Delivery: Ensure incremental value delivery and high-quality standards for the team while supporting strategic work in collaboration with partners in Design, Product, and Data. Balance speed with sustainability – we move fast, but we ship work we’re proud of. Track performance metrics and identify opportunities for optimization and continuous improvement.
• Customer and Stakeholder Engagement: Engage with stakeholders and customers to gather feedback, understand needs, and ensure engineering initiatives align with business objectives. For Web Experiences, this means staying connected to how customers actually use our product and translating those insights into team priorities.
• Process and Collaboration: Maintain high levels of transparency and efficiency with other development teams, product managers, and other stakeholders. You’ll also be involved in broader organizational development and cross-team initiatives with the rest of our engineering management team.
• Technical Enablement: AI-native engineering isn’t a nice-to-have on this team – you hold your engineers to that bar, use AI tools yourself to evaluate technical direction and pressure-test decisions, and help the team adopt practices that actually accelerate their work rather than just feel productive. Help grow the team’s expertise in frontend performance, reliability, and maintainable architecture. Champion the use of observability tools like Honeycomb and Datadog so operational data – not guesswork – drives technical decisions. You don’t need to write the ADR, but you make sure one gets written, you push back when the reasoning is weak, and you’re a credible tiebreaker when the team is split.

Who You Are

• People Management: You have prior experience in a people management role. You know how to build cohesive teams where people trust each other and hold each other accountable. Bonus points if you have done so in a fast-paced startup environment.
• Delivery: You do not “boil the ocean” but prefer to deliver solutions incrementally, with experimentation and iteration along the way. You know modern software engineering practices and how to apply them to drive effective, timely, high-quality delivery. Experience with agile methodologies is an asset.
• AI-Native Mindset: You haven’t waited for AI to mature, and you don’t let your team wait either. You can speak to how AI tools change what “shipping fast” actually means; you’ve formed real opinions on where they help and where they fall short; and you hold your engineers accountable for using them well – as part of how the team operates, not a bonus skill.
• Technical Leadership: We don’t expect you to write or review code, but you’re technical enough to earn your team’s trust – you understand and question architecture decisions based on company goals, anticipate pitfalls, and are a credible tiebreaker when the team is split. You mentor engineers, give direct feedback on technical direction, and raise the quality bar through how you engage in reviews and design discussions, not just what you ship.
• Communication: You believe in open and honest communication and work to cultivate this within the team and organization. You approach everything with an open mind and listen to different perspectives before determining a path forward.
• Product Thinking: You bring product instincts to every decision by identifying what matters to developers, shaping priorities, and pushing back when a direction doesn’t serve the user.
• Learning: You bring action orientation and seek to continuously improve the teams you work with. You excel in a culture centered on open communication, strong feedback, quick experimentation, blamelessness, and embracing failure to learn from it.
• Remote Work: CircleCI is a remote-first company, and you should have experience leading and motivating a distributed team.

Nice to Have

• Experience managing frontend-leaning full-stack teams: You have experience working on/leading teams - ideally with modern frontend frameworks (React, TypeScript, etc.). You can ask the right questions, spot quality issues, and raise the bar on frontend craft even if you’re not writing code daily.

Sound like you?

You’ve stopped waiting for AI to mature and are already building with it, not as a productivity trick, but as a core part of how you think about problems. You care about the product as much as the code. You’re drawn to work where the patterns don’t exist yet and the best answer requires you to invent it – and you’re ready to bring others along with you. If that’s how you already operate, we want to talk.

Canada Base Pay Range

$166,000—$207,750 CAD

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About CircleCI

CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold

Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.

CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Senior Manager, Customer Onboarding

DISHER is currently partnering with a leading supply chain solutions company on their Senior Manager, Customer Onboarding opportunity. In this role you will build and lead a scalable customer onboarding function that delivers complex, cross-functional customer implementations successfully. This leader will combine hands-on programe delivery with people leadership, portfolio governance, capacity planning and proactive executive communication. The role is designed to create an onboarding operating engine that runs consistently, surfaces risks early and scales with business growth.

What it’s like to work here:

This organization fosters a dynamic and innovative work environment that champions collaboration and growth. As a leader in supply chain solutions, they prioritize creativity and flexibility, empowering their team members to think outside the box and drive impactful results. Here, your ideas can shape the future of global supply chain management, and be part of a team that’s passionate about delivering exceptional service to their clients worldwide.

What you will get to do:

Customer Onboarding Delivery

• Personally lead the most complex, strategic or high-risk customer implementations as a hands-on program leader.
• Convert commercial commitments and customer expectations into clear scope, outcomes, milestones, responsibilities, dependencies and acceptance criteria.
• Coordinate execution across Operations, Technology, Product, Customer Success, Finance and other functions required for a successful launch.
• Maintain strong customer-facing governance, decision discipline and communication throughout implementation.
• Ensure operational readiness, transition planning and post-launch stabilization are built into each onboarding plan.

Portfolio, Capacity and Governance

• Maintain an integrated view of active onboardings, expected pipeline demand and the resources required to deliver them.
• Identify capacity constraints early and recommend staffing, sequencing or prioritization actions before commitments are at risk.
• Establish a practical governance cadence for project health, portfolio reviews, pipeline readiness and executive reporting.
• Define and monitor measures for schedule, scope, readiness, risk, customer outcomes, resource capacity and post-launch stability.
• Analyze patterns across implementations to improve forecasting, reduce recurring issues and increase delivery efficiency.

People Leadership

• Directly manage the current onboarding project manager and future onboarding team members.
• Set clear expectations, outcomes and measures for the team; provide regular coaching, feedback and development.
• Assign work based on complexity, capacity, customer needs and individual capability.
• Build team capability in customer leadership, risk management, escalation, executive communication and cross-functional delivery.
• Support recruitment and onboarding of additional team members as the portfolio grows.

Risk, Decision and Executive Communication

• Create early-warning signals for delivery, scope, resource, dependency and customer risks.
• Escalate with a clear statement of the issue, business impact, decision required, owner and recommended action.
• Provide concise portfolio reporting that distinguishes facts, assumptions, decisions, commitments and unresolved risks.
• Facilitate difficult cross-functional decisions and hold owners accountable for timely follow-through.

What will make you successful:

Required Qualifications

• Bachelor’s degree in business, operations, supply chain, technology, project management, or a related field, or equivalent relevant experience
• Experience with deals of $10M+
• Active PMP certification
• Advanced, hands-on proficiency with project management tools such as Smartsheet (highly preferred) or equivalent: project plans, dependencies, dashboards, reports, portfolio views, and executive status reporting
• 8+ years of progressive project, program, or implementation leadership, including complex customer-facing implementations
• 3+ years of formal people-management experience, including coaching and performance management
• Demonstrated ownership of multiple concurrent implementations or a delivery portfolio
• Experience with capacity planning, resource forecasting, governance design, risk management, and executive reporting
• Proven ability to lead cross-functional teams without relying on direct authority
• Excellent written, verbal, and customer-facing communication skills
• Practical experience using AI-enabled tools to improve project and program delivery, summarizing project information, identifying risks and themes, preparing status communications, and streamlining repeatable administrative work, with appropriate human review and data-handling judgment
• Must have the current and continuing right to work in the United States of America without restrictions or expirations.

Preferred Qualifications

• Experience in service logistics, supply chain, field service, SaaS, managed services, or another complex operational environment
• Experience building or materially improving a customer onboarding or implementation operating model
• Experience with enterprise customers, multi-region launches, operational integrations, or high-dependency programs
• Familiarity with HubSpot or equivalent CRM, ERP, service management, and business intelligence platforms

$135,000 - $165,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We are looking for a Public Safety Consultant who specializes in Records Management System (RMS) products and workflows to join our Services team. In this customer-facing role, you will be responsible for overseeing the configuration and business process analysis across the full spectrum of public safety agencies. You’ll work on a variety of products such as Reporting, Case Management, Evidence, and Warrants. You’ll operate in a consultative capacity and ensure product features, workflows, and technical configurations are defined and tested for each agency. Additionally, you will help train agencies on best practices with the Mark43 RMS product suite, guide change management, and product adoption processes to get users comfortable with the product and drive continual value. This position requires at least 50% travel.

What You’ll Do:

• Leverage your specialized knowledge in Records Management System (RMS) products and workflows to optimize public safety agency operations.
• Operate in a consultative capacity, ensuring product features, workflows, and technical configurations are defined and tested for each agency.
• Oversee the configuration and business process analysis across the full spectrum of public safety agencies, working on products such as Reporting, Case Management, Evidence, and Warrants.
• Train agencies on best practices with the Mark43 RMS product suite, guiding change management and product adoption processes to drive continual value.
• Establish processes to deliver RMS workstream best practices across all Mark43 customers and oversee the RMS implementation of the product.
• Help oversee end-to-end testing of RMS workstreams, integrations, and hardware components.
• Work with various stakeholders to help guide change management best practices and ensure new features are successfully deployed and understood.
• Gather product feedback and work with the Product team to help establish development priorities.
• Assist growth by vetting customer workflows for downstream planning.
• Work with Mark43 project managers to convey key team metrics and project risks to assist in staffing, budgeting, and future team planning.
• Work with the Training team to update training materials to deliver an outstanding training experience.

Who You Are:

• You have at least two to five (2 to 5) years of experience working as a product consultant or public safety employee, with a focus on RMS.
• You are willing to be hands-on during planning and delivery.
• You have experience developing, communicating, and training on workflows and best practices.
• You are a skilled communicator and can create buy-in across diverse groups of users and lead change management efforts.
• You have experience with Agile and Waterfall project management methodologies.
• You embrace technology and can quickly learn new features and determine how they can benefit various user groups.
• You have excellent interpersonal skills and are skilled at multitasking.

People who thrive on our team also tend to share the following characteristics:

• Humble, Open, and Curious: You recognize there are numerous ways to solve a problem or implement a strategy. You gain various perspectives and consider the impact on the customer and other teams before making a decision. You also promote team diversity and diversity of thought.
• Attentive, Active Listeners: You’re interested in what others have to say and illustrate your interest with your actions. You listen with empathy and ask follow-up questions to determine what your team and customers would like to achieve. You are comfortable with conflict because conflict provides an opportunity to help solve problems.
• Enthusiastic Collaborators: You understand that the best outcomes are achieved through shared ownership, and you seek to spread knowledge and expand participation rather than restrict it. As a Lead, you need to work cross-functionally to achieve successful outcomes for your team and customers.
• Ultimate Team Player: You focus more on team and customer success than personal achievements. You understand that each team within the Deployments team works hand-in-hand to provide the best customer experience possible and you might have to pitch in to help other team members.
• Comfortable with Uncertainty: You know that sometimes problems and situations can’t be simplified or fully understood; you know where to find information to help bring clarity to a situation, but you also understand that you won’t always have all the information when making decisions. You invite change and help your team and customers navigate change.

Compensation

The anticipated base salary range for this position is $100,000 - $120,000, with the higher end reserved for those with more relevant experience. Actual compensation will be determined based on factors including skills, experience, and geographic location.

In addition to base salary, this role is eligible for equity and a comprehensive benefits package, including medical, dental, vision, 401(k), paid parental leave, flexible time off, and other benefits designed to support you both at work and outside of it.

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43’s security measures all employees must: Engage in appropriate use of the company’s electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

Position Summary

GoodLeap’s AI Transformation team partners with business units across the company to enable safe and effective AI adoption through tools, guidance, infrastructure, training, and custom solutions — from Claude plugins and skills to AI agents, evaluation frameworks, and usage analytics. The Engineering Manager will lead the AI Transformation engineering team, owning the delivery, quality, and operational health of the AI solutions the team builds and maintains.

This is a hands-on technical leadership role for someone who can guide the architecture of agentic AI systems while building, coaching, and scaling the team accountable for them.

Essential Job Duties and Responsibilities

• People Leadership – Lead, coach, and grow the AI Transformation engineering team. Own hiring, performance management, and career development. Build a high-performance, accountable engineering culture.
• Technical Leadership – Own the architecture, delivery, and reliability of the team’s AI solutions (agents, plugins/skills, evaluation harnesses, integrations, usage analytics).
• Guide technical decisions on agentic workflows, LLM integration, and MCP-based orchestration. Set and enforce engineering standards for security, compliance, and auditability appropriate to a regulated financial services environment. Champion modern engineering practices, including AI-assisted and agentic development workflows.
• Cross-Functional Execution – Partner with Product, business units, and the Enterprise AI Governance process to align engineering delivery with business outcomes across consult, co-develop, and own-and-maintain engagement models. Own delivery across initiatives spanning multiple teams; define and track KPIs for adoption, quality, and velocity.
• Process & Operational Maturity – Drive CI/CD, observability, and support rigor across the team’s solutions. Manage technical debt and scalability as the portfolio of AI solutions grows.

Required Skills

• 7+ years of software engineering experience, including 2+ years in technical leadership or management roles
• Hands-on experience building and shipping LLM-based or agentic AI products (prompting, evals, agent frameworks, MCP or similar orchestration)
• Strong grasp of cloud-native architecture (AWS or equivalent), API design, and modern CI/CD practices
• Proficiency in TypeScript and/or Python
• Track record of hiring, coaching, and growing engineers through changing scope
• Excellent stakeholder management and communication skills; comfortable operating across Product, business units, Security, and Compliance
• Experience in a regulated environment (fintech, lending, payments) a plus
• Experience integrating AI or agentic tooling into the software development lifecycle to improve engineering throughput a plus

CA, WA, NJ, MA, DC, NYC range: $185,200 - $210,600

Rest of US Range: $169,100- $191,800

SF Range: $207,900- $235,700

In addition to the above salary, this role may be eligible for a bonus and equity.

Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one’s supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you!  Apply today!

We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.