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ABOUT OUR COMPANY:

The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial.

Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we’ve been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we’ve raised over $135 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.

But at our core, we’re still that little company from Cleveland with a big dream: to make people more powerful than their debt and we’re just getting started..

ABOUT OUR WORKPLACE:

Splash is remote-first, and proud of it — though our collections team works in-person at our Arizona location.

We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we’re focused on building financial technologies that fundamentally transform how the industry lends.

Although Splash has been around since 2013, we still operate like a startup — fast-paced, nimble, and full of heart. We’re good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.

And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected — even from afar.

At Splash, everything we do is guided by our values:

Own It – We take full accountability and follow through on commitments.

Raise the Bar – We move fast, innovate faster, and push through barriers.

Say the Hard Thing – We speak up with honesty, respect, and a desire to solve problems and make things better.

Elevate Each Other – We win as a team by lifting each other up.

These values show up in how we work and how we connect — whether we’re collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates.

ABOUT THE ROLE:

Splash Financial is seeking a Product Manager to own the borrower servicing experience. You’ll report to the Senior PM for Servicing, focused on building great customer experiences that directly impact how thousands of borrowers manage, repay, and interact with their loans. You’ll also play a key role in improving the operational processes and partner onboarding that sit behind those experiences.

This isn’t a support role. You’ll own your domains end to end: running discovery, writing requirements, partnering with engineering, design, and business stakeholders, and using data to make better decisions faster.

WHAT YOU’LL DO AT SPLASH:

• Own the discovery and delivery of borrower-facing servicing features, with a focus on intuitive experiences that make it easy for borrowers to manage, repay, and stay on track with their loans.
• Partner with lender implementation teams to translate partner servicing requirements into product requirements and support go-live delivery across credit union and bank partners.
• Help maintain and evolve our servicing platform configuration, including loan settings, borrower communications, and platform-level changes.
• Drive initiatives that reduce delinquency and improve payment behavior, including self-service improvements, payment plan optimization, and enrollment experiences.
• Use AI tools to accelerate your own workflow, including drafting documents, synthesizing research, analyzing data, and automating repetitive tasks.
• Develop working knowledge of loan sales, collections, and disbursements workflows, with growing ownership over time.

WHAT YOU’LL BRING TO SPLASH:

• 2-5 years of product management experience in a fast-paced environment where you had real ownership and accountability for outcomes.
• Demonstrated product craft: you can identify and frame problems clearly, translate them into executable requirements, and drive delivery within an agile PDLC.
• A good eye for UX: you can articulate what makes an experience intuitive or broken and partner effectively with design.
• Comfort using data to inform decisions and measure outcomes: you know how to ask the right questions, where to find the answers, and how to act on what you learn.
• Clear, structured communication: you can translate between technical and non-technical audiences and keep stakeholders informed proactively.
• Experience working with third-party platforms or vendors to ship product changes.
• Proficiency with AI-powered productivity tools (e.g., Claude, ChatGPT, Copilot, Cursor) to accelerate research, analysis, and documentation.

NICE TO HAVE:

• Experience in fintech, consumer lending, or a regulated environment.
• Familiarity with loan servicing, payments, collections, or capital markets.
• Experience working with bank, credit union, or platform partners to deliver product changes.
• Experience running A/B tests or product experiments to improve conversion, engagement, or user behavior.
• Familiarity with data and BI tools and product analytics tools; SQL proficiency is a plus.

COMPENSATION:

The base salary range for this role is $100,000 to $150,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.

SPLASHERS ENJOY:

• Fully remote work freedom (for most roles)
• Competitive salary packages
• Flexible PTO + 9 company holidays
• Equity: Share in our start-up success
• Comprehensive and affordable insurance benefits
• Paid parental leave for both caregivers
• Essential modern equipment to get the job done
• Fully paid Claude subscription to supercharge your work
• 401(k) for your future savings
• Quarterly meet-ups: In person & virtual fun
• Awesome Splash swag to flaunt your team spirit

Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.

JOB OFFER & RECRUITMENT SCAM NOTICE

At Splash Financial, we want candidates to feel confident and safe throughout the hiring process. Unfortunately, scammers sometimes pose as employers to trick job seekers into sharing personal information or money.

PLEASE BE AWARE:

• Splash Financial will never ask for payment, banking details, or cryptocurrency as part of our hiring process.
• All legitimate job communications from Splash Financial will come from an @splashfinancial.com email address.
• We do not conduct interviews solely via text message or chat apps.
• Any offer of employment will be made only after a formal interview process and will be sent directly from Splash Financial.

IF YOU RECEIVE A SUSPICIOUS MESSAGE:

• Do not respond or share personal information.
• Do not click on unknown links or download attachments.
• Report the message to careers@splashfinancial.com

Type: Full-time contractor (hours negotiable)

Location: Remote - Africa/Europe time zones (strong preference for candidates based in Africa)

Reports to: CEO

Direct reports: Head of Implementation, Implementation Engineering Director, and Senior Advisors on the Services Team

OpenFn is the digital public good for public service automation & AI orchestration. Our platform automates data exchange and digital workflows so that governments and NGOs can deliver public services more efficiently, achieve interoperability across fragmented systems, and scale critical public services across health, humanitarian, and government programs.

Our team, Open Function Group, the primary steward of this open-source platform, is a lean, fully-remote team of integration specialists, solution architects, and implementation consultants working across 40+ countries.

We are not making marginal improvements to already comfortable lives. We are building the infrastructure that allows governments to function, clinics to operate, and vulnerable populations to access services they depend on. The solutions you design will shape whether a ministry can reach its citizens, whether a health system can act on its own data, and whether a government can adopt AI on its own terms rather than someone else’s.

The role

This is a chance to influence how governments approach AI adoption, public service automation, and digital transformation, not from the outside, but embedded in the delivery of real programs. This year we have 8 government implementations across Africa and Latin America, with global adoption accelerating, and we’re at an inflection point in scaling that critical work. At the same time, we’re trying to solve something few digital public goods have solved: how to be both deeply impactful and financially sustainable, borrowing hard-won lessons from enterprise software and open source companies and adapting them to markets those playbooks weren’t built for. This role sits squarely at that intersection, owning both the impact and financial sustainability of what we deliver, because we believe the two are meant to reinforce each other, not compete.

We are hiring a Head of Global Services to own the full portfolio of delivery work at OpenFn, from project-based implementations to the management and delivery of capacity building “expert days” on retainer for subscribing governments and iNGOs. This role is primarily about team leadership and enablement, business strategy, sales support and scoping, and technical/implementation strategy consulting for government clients and external partners, including both large consulting firms and small local implementers.

OpenFn’s Services organization has historically operated like a traditional IT consulting practice: the same people won new business, scoped it, and delivered it. As we sell more subscription bundles and shift toward recurring, subscription-shaped revenue for our consulting, support, and expert-days work, that model is changing. Sales and account management responsibilities are moving into our Growth organization, and Services is becoming a focused delivery and technical authority function: accountable for scoping accuracy, delivery quality, and SLA performance, not for owning the entire end-to-end sales relationship.

You will be a central architect of that transition: helping design, validate, and then operationalize OpenFn’s new subscription-centered delivery model. You’ll be part of the core strategy team, interfacing regularly with the Head of Product, Head of Growth, CEO and COO, while working closely with our Head of Implementation (who owns day-to-day portfolio execution and financial governance), our Growth organization’s BD Leads and Partner Managers (who own new pipeline and deal-closing), and our Implementation Engineering Director (who owns technical architecture and quality across the delivery portfolio).

Think of this as the role that holds Services accountable for what it delivers, while giving the team the leadership, scoping discipline, and strategic clarity to thrive as the business model shifts underneath it.

What you’ll be doing

Team Leadership & Enablement

• Lead and develop the Services leadership team, including the Head of Implementation, Director of Engineering, and senior engagement/consulting leads, ensuring they have the strategy, tools, and support to deliver high-quality, profitable work
• Own hiring, performance management, and career development for the Services leadership bench
• Maintain the operating rhythm (OKRs, review cadences, portfolio check-ins) that keeps Services focused on financial sustainability and delivery quality
• Champion adoption of the Implementation Playbook, productization efforts, and AI tooling across the wider team, so delivery knowledge stops living in individual people’s heads
• Partner closely with the Head of Product to support strategic alignment and a continuous feedback loop between service delivery and the OpenFn platform

Sales Support, Scoping & Deal Negotiation

• Partner closely with the Growth team during pre-sale to scope engagements accurately, size Expert Days allocations within subscription bundles, and structure pricing that protects target margins
• Serve as the senior technical and delivery voice in deal negotiations, providing the delivery sign-off on scope, timeline, and resourcing that’s required before any contract is signed
• Advise Growth on what is realistically deliverable, flagging over-commitment risk before it reaches a client
• Support RFP responses and proposal development for complex government and NGO engagements

Technical & Implementation Strategy Consulting

• Serve as a trusted technical and strategic advisor to government ministries, NGOs, and implementation partners, including both large consulting firms and small local providers, on how to structure successful OpenFn-based programs
• Advise ministry and NGO leadership on broader digital transformation and AI adoption strategy, not just OpenFn-specific implementation choices
• Represent OpenFn in high-stakes client conversations, escalations, and strategic account relationships
• Travel to conferences and partner workshops to represent OpenFn and provide expert strategic and technical advisory
• Provide implementation strategy guidance that balances client needs, platform capabilities, and OpenFn’s delivery capacity

Delivery Portfolio Oversight

• Own the delivery-side financial accountability for the Services portfolio, translating booked revenue into profitable, efficient execution: gross margin, operating costs, and delivery efficiency against target
• Oversee delivery of both traditional implementation projects and the expert-days component of subscription bundles, ensuring consistent quality and SLA adherence across both
• Partner with the Head of Implementation on portfolio-level financial governance (dashboards, margin monitoring, invoicing discipline), while she owns day-to-day operational execution of these systems

Subscription Operating Model Design & Transition

• Play a leading role in designing, validating, and operationalizing OpenFn’s shift from a traditional IT-consulting delivery model to a subscription-shaped delivery and revenue model
• Participate in OpenFn’s Global Strategy Team to design, validate, and iterate on our business model, including drawing on how established enterprise software and open source companies structure recurring-revenue delivery, and adapt those lessons to the realities of LMIC government and NGO markets
• Help define how Services engages with the emerging “front door” structure: the division of labor between Growth (lead generation, pre-sale, partnerships) and Services (scoping input, SLA delivery, Expert Days, training, and implementation-partner enablement)
• Provide input into pricing, scoping frameworks, and delivery playbooks specific to bundled subscriptions as they’re piloted and rolled out
• Identify and flag structural or operational gaps as the model evolves, and adapt team processes accordingly

To successfully ensure the technical quality of solutions implemented by the OpenFn services team, you should have the following qualifications and be comfortable consulting with a diverse range of technical stakeholders.

• 12+ years experience in technical or professional services delivery in B2B/B2G

• 5+ years at a public-sector-facing technology organization

• 3+ years leading a technical or professional services delivery team at a B2B or public-sector-facing technology organization

• Demonstrated experience delivering large, national-scale technology implementations for government partners (e.g., national registries, health information systems, social protection platforms) is a strong advantage

• Demonstrated experience owning portfolio-level financial accountability (gross margin, operating costs, and delivery efficiency against target); this role is accountable for efficient, profitable delivery of booked revenue, not a new-business sales target

• Strong financial fluency: comfortable owning financial targets, and translating them into team-level operating discipline

• Proven experience managing and developing a team of managers or technical delivery leads, not just individual contributors

• Experience scoping and negotiating complex, multi-stakeholder deals, ideally with government, NGO, or large enterprise clients

• Willingness to travel internationally (at least once per quarter) for conferences, partner meetings, and government workshops

• Working knowledge of the operational differences between project-based (services) and subscription-based (recurring) revenue models, and how delivery needs to adapt between them

• Demonstrated experience being the senior technical/delivery voice in commercial negotiations and public sector contracts

• Experience working with or managing external implementation partners (systems integrators, consulting firms, or similar)

• Excellent written and verbal English communication, including facilitating strategic conversations with government and NGO stakeholders

• Working proficiency in French or Spanish is a strong advantage

• Background in international development, digital public goods, govtech, or global health is a strong advantage

• Proven ability to operate effectively in a lean, fully-remote, distributed organization

• Ability to work from home or a shared office space with fast, stable internet, preferably in a country that is located in Africa/Europe time zones

Financial compensation is commensurate with experience.

N.B.: Selling to NGO & government customers, we don’t offer Silicon Valley pay, but high quality of life and fair, transparent, and competitive compensation is important to us.

Flexible working schedule.

We’re fully remote, with team meetups across Europe and Africa (our last three were in Kigali, Cape Town, and Dakar).

Exposure to hottest industry and technology trends and leading health and humanitarian interventions in the sector.

Opportunity for leadership and advancement. You will be a key contributor to our company’s strategy and direction.

The opportunity to shape our strategy and impact millions of lives through our open source software in a small, mission-driven organization.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

Role Overview

We are looking for a Solutions Architect to join our Data Engineering team. In this role, you will partner directly with our clients to understand business objectives, architect scalable Data & AI solutions, and lead engineering teams through successful delivery from discovery through production deployment. You’ll combine deep technical expertise with strong consulting skills to solve complex technical challenges, advise technical leaders, and communicate effectively with executive stakeholders. You won’t simply design solutions, you’ll lead their successful delivery while embracing AI-first engineering practices that improve speed, quality, and client outcomes.

Key Responsibilities

• Lead discovery sessions to uncover business goals, technical requirements, and solution constraints, while translating complex client challenges into scalable, production-ready Data & AI architectures.
• Serve as the primary technical advisor throughout client engagements.
• Provide clear recommendations on architecture, tooling, implementation approaches, and technical trade-offs, while developing architecture diagrams, design documentation, implementation plans, and technical standards.
• Lead and own the successful delivery of enterprise Data & AI solutions from architecture through production deployment and guide engineering teams through implementation while proactively identifying technical risks and removing delivery blockers.
• Leverage AI throughout the software delivery lifecycle to improve solution design, engineering productivity, documentation, testing, troubleshooting, and client outcomes while guiding clients on practical AI adoption.
• Mentor engineers through architectural guidance, technical coaching, design reviews, and contribute to hiring, onboarding, and technical enablement.

About You

You are a client-facing technical leader who enjoys solving complex data challenges and driving clear outcomes from ambiguity. You are comfortable operating in distributed, global teams and partnering with colleagues across time zones. You combine strong communication and consulting skills with deep hands-on expertise in modern Data & AI platforms and engineering practices. You are equally comfortable leading technical discussions with engineering teams, influencing executive stakeholders, and helping clients navigate complex architectural decisions while delivering measurable business value.

Required Qualifications

Experience

• 8+ years of experience in Solutions Architecture, Data Engineering, or related consulting roles.
• Proven experience designing and delivering enterprise Data & AI solutions into production within cloud environments.
• Demonstrated experience delivering with AI, leveraging modern AI technologies throughout the software delivery lifecycle to improve solution design, engineering productivity, code quality, testing, documentation, troubleshooting, and client outcomes.
• Strong consulting experience leading technical discovery, solution architecture, and client-facing engagements.

Technical / Functional Skills

• Hands-on experience with many of the following cloud and data platforms: Snowflake, Databricks, Google BigQuery, AWS, Microsoft Azure, Google Cloud Platform.
• Hands-on experience with data engineering technologies: Python, SQL, Java and/or Scala, Spark, Kafka, Airflow, dbt, Fivetran, Matillion, or similar technologies.
• Experience with modern engineering practices including: CI/CD, Infrastructure as Code, observability, and monitoring.
• Experience incorporating AI into day-to-day engineering and solution delivery using technologies such as: Anthropic Claude, OpenAI, GitHub Copilot, Microsoft Copilot, Google Gemini, Snowflake Cortex AI, AWS Bedrock, LangChain, LangGraph, or similar enterprise AI development platforms and frameworks.

Preferred Qualifications

Preferred qualifications help candidates stand out but are not required for success in this role.

• Industry certifications across Snowflake, AWS, Azure, GCP, Anthropic, and/or Databricks.
• Contributions to technical communities through speaking, writing, open source, or internal enablement.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data & AI initiatives.
• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.
• Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

US:

• Remote-First Work Environment
• 401k plan with company match
• Dental and Vision insurance
• Home Office Equipment Stipend
• Annual stipend for Learning and Development
• Competitive comp, excellent benefits, 4 weeks PTO plan plus 10 Holidays (and other cool perks)

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Syms Strategic Group (SSG) is seeking a talented Senior Functional Analyst

Location: Remote

Department: Veterans Affairs

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $78,167 - $103,855

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and ResponsibilitiesPrevious Federal Government experience and Security Clearance highly desired!

• Lead the capture of business requirements for software development teams
• Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool
• Manage requirements in an ALM tool
• Perform Agile requirement management activities for a product team
• Perform the analysis of user needs to determine functional, cross-functional, and technical requirements
• Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications
• Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements
• Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria
• Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories
• Perform the collection, tracking, and monitoring of system and business requirements
• Validate requirements and integration
• Conduct backlog refinement sessions
• Coordinate with Systems Engineers to assess impact on technical solutions
• Manage and coordinate requirements for various projects
• Write and deliver project documents to the client
• Identify and manage risks and issues impacting the progress and outcome of the project
• Develop and maintain the scheduled project/product backlog(s)
• Own and manage requirements change control
• Develop Change Requests per established policies and procedures
• Facilitate accurate configuration management for project-related artifacts
• Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments
• Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe
• Perform analysis to identify required tasks and their interrelationships to establish well-documented stories
• Become a product functional Subject Matter Expert (SME)
• Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead
• Establish strong relationships with product and business owners
• Support development team as needed to help everyone understand the requirements’ details
• Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams
• Remove impediments from team members to achieve successful completion of Sprints
• Provide clear qualitative and quantitative information to teams and stakeholders
• Support change control processes established to monitor and control project scope

Required Skills and Experience

• Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies
• Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences
• Must possess excellent attention to detail, customer service skills, and problem-solving abilities
• Past experience conducting independent research to support the resolution of complex questions
• Must possess advanced experience with Microsoft (MS) Office, including Excel
• Must possess excellent analytical skills, including integrating information from several sources
• Expertise with JIRA tools
• Experience in large, Agile software development or data integration projects

Professional CertificationsNone requiredYears of Professional Experience10 years of professional (an additional 10 years of experience may be substituted for education)Desired experienceExperience working in an Agile environment

Working knowledge of VA’s Veterans Independence Program (VIP)

VA SQA Testing experience

Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

Experience working for a Federal Health Agency (VA, DHA, HHS, etc.)

Healthcare billing and claims processing application knowledgeFormal EducationMaster’s degree in Engineering or a related scientific or technical disciplineCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

Role Overview

We are looking for a Solutions Architect to join our Data Engineering team. In this role, you will partner directly with our clients to understand business objectives, architect scalable Data & AI solutions, and lead engineering teams through successful delivery from discovery through production deployment. You’ll combine deep technical expertise with strong consulting skills to solve complex technical challenges, advise technical leaders, and communicate effectively with executive stakeholders. You won’t simply design solutions, you’ll lead their successful delivery while embracing AI-first engineering practices that improve speed, quality, and client outcomes.

Key Responsibilities

• Lead discovery sessions to uncover business goals, technical requirements, and solution constraints, while translating complex client challenges into scalable, production-ready Data & AI architectures.
• Serve as the primary technical advisor throughout client engagements.
• Provide clear recommendations on architecture, tooling, implementation approaches, and technical trade-offs, while developing architecture diagrams, design documentation, implementation plans, and technical standards.
• Lead and own the successful delivery of enterprise Data & AI solutions from architecture through production deployment and guide engineering teams through implementation while proactively identifying technical risks and removing delivery blockers.
• Leverage AI throughout the software delivery lifecycle to improve solution design, engineering productivity, documentation, testing, troubleshooting, and client outcomes while guiding clients on practical AI adoption.
• Mentor engineers through architectural guidance, technical coaching, design reviews, and contribute to hiring, onboarding, and technical enablement.

About You

You are a client-facing technical leader who enjoys solving complex data challenges and driving clear outcomes from ambiguity. You are comfortable operating in distributed, global teams and partnering with colleagues across time zones. You combine strong communication and consulting skills with deep hands-on expertise in modern Data & AI platforms and engineering practices. You are equally comfortable leading technical discussions with engineering teams, influencing executive stakeholders, and helping clients navigate complex architectural decisions while delivering measurable business value.

Required Qualifications

Experience

• 8+ years of experience in Solutions Architecture, Data Engineering, or related consulting roles.
• Proven experience designing and delivering enterprise Data & AI solutions into production within cloud environments.
• Demonstrated experience delivering with AI, leveraging modern AI technologies throughout the software delivery lifecycle to improve solution design, engineering productivity, code quality, testing, documentation, troubleshooting, and client outcomes.
• Strong consulting experience leading technical discovery, solution architecture, and client-facing engagements.

Technical / Functional Skills

• Hands-on experience with many of the following cloud and data platforms: Snowflake, Databricks, Google BigQuery, AWS, Microsoft Azure, Google Cloud Platform.
• Hands-on experience with data engineering technologies: Python, SQL, Java and/or Scala, Spark, Kafka, Airflow, dbt, Fivetran, Matillion, or similar technologies.
• Experience with modern engineering practices including: CI/CD, Infrastructure as Code, observability, and monitoring.
• Experience incorporating AI into day-to-day engineering and solution delivery using technologies such as: Anthropic Claude, OpenAI, GitHub Copilot, Microsoft Copilot, Google Gemini, Snowflake Cortex AI, AWS Bedrock, LangChain, LangGraph, or similar enterprise AI development platforms and frameworks.

Preferred Qualifications

Preferred qualifications help candidates stand out but are not required for success in this role.

• Industry certifications across Snowflake, AWS, Azure, GCP, Anthropic, and/or Databricks.
• Contributions to technical communities through speaking, writing, open source, or internal enablement.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data & AI initiatives.
• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.
• Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

US:

• Remote-First Work Environment
• 401k plan with company match
• Dental and Vision insurance
• Home Office Equipment Stipend
• Annual stipend for Learning and Development
• Competitive comp, excellent benefits, 4 weeks PTO plan plus 10 Holidays (and other cool perks)

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

Role Overview

We are looking for a Solutions Architect to join our Data Engineering team. In this role, you will partner directly with our clients to understand business objectives, architect scalable Data & AI solutions, and lead engineering teams through successful delivery from discovery through production deployment. You’ll combine deep technical expertise with strong consulting skills to solve complex technical challenges, advise technical leaders, and communicate effectively with executive stakeholders. You won’t simply design solutions, you’ll lead their successful delivery while embracing AI-first engineering practices that improve speed, quality, and client outcomes.

Key Responsibilities

• Lead discovery sessions to uncover business goals, technical requirements, and solution constraints, while translating complex client challenges into scalable, production-ready Data & AI architectures.
• Serve as the primary technical advisor throughout client engagements.
• Provide clear recommendations on architecture, tooling, implementation approaches, and technical trade-offs, while developing architecture diagrams, design documentation, implementation plans, and technical standards.
• Lead and own the successful delivery of enterprise Data & AI solutions from architecture through production deployment and guide engineering teams through implementation while proactively identifying technical risks and removing delivery blockers.
• Leverage AI throughout the software delivery lifecycle to improve solution design, engineering productivity, documentation, testing, troubleshooting, and client outcomes while guiding clients on practical AI adoption.
• Mentor engineers through architectural guidance, technical coaching, design reviews, and contribute to hiring, onboarding, and technical enablement.

About You

You are a client-facing technical leader who enjoys solving complex data challenges and driving clear outcomes from ambiguity. You are comfortable operating in distributed, global teams and partnering with colleagues across time zones. You combine strong communication and consulting skills with deep hands-on expertise in modern Data & AI platforms and engineering practices. You are equally comfortable leading technical discussions with engineering teams, influencing executive stakeholders, and helping clients navigate complex architectural decisions while delivering measurable business value.

Required Qualifications

Experience

• 8+ years of experience in Solutions Architecture, Data Engineering, or related consulting roles.
• Proven experience designing and delivering enterprise Data & AI solutions into production within cloud environments.
• Demonstrated experience delivering with AI, leveraging modern AI technologies throughout the software delivery lifecycle to improve solution design, engineering productivity, code quality, testing, documentation, troubleshooting, and client outcomes.
• Strong consulting experience leading technical discovery, solution architecture, and client-facing engagements.

Technical / Functional Skills

• Hands-on experience with many of the following cloud and data platforms: Snowflake, Databricks, Google BigQuery, AWS, Microsoft Azure, Google Cloud Platform.
• Hands-on experience with data engineering technologies: Python, SQL, Java and/or Scala, Spark, Kafka, Airflow, dbt, Fivetran, Matillion, or similar technologies.
• Experience with modern engineering practices including: CI/CD, Infrastructure as Code, observability, and monitoring.
• Experience incorporating AI into day-to-day engineering and solution delivery using technologies such as: Anthropic Claude, OpenAI, GitHub Copilot, Microsoft Copilot, Google Gemini, Snowflake Cortex AI, AWS Bedrock, LangChain, LangGraph, or similar enterprise AI development platforms and frameworks.

Preferred Qualifications

Preferred qualifications help candidates stand out but are not required for success in this role.

• Industry certifications across Snowflake, AWS, Azure, GCP, Anthropic, and/or Databricks.
• Contributions to technical communities through speaking, writing, open source, or internal enablement.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data & AI initiatives.
• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.
• Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

US:

• Remote-First Work Environment
• 401k plan with company match
• Dental and Vision insurance
• Home Office Equipment Stipend
• Annual stipend for Learning and Development
• Competitive comp, excellent benefits, 4 weeks PTO plan plus 10 Holidays (and other cool perks)

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Headquarters: Remote US

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is launching a new initiative to bring the power of voice AI into the in-store restaurant experience. While voice has transformed drive-thru and phone ordering, we believe there’s a large opportunity to make in-store experiences better for guests and more proficient for restaurant teams. This team will explore voice capabilities across front-of-house (guest ordering, service interactions, POS assistance) and back-of-house (kitchen coordination, hands-free workflows, inventory signals). As the Principal Product Manager — Voice AI (In-Store) on the Commerce Platform, you’ll define strategy, evaluate vendors and partners, run zero→one discovery and pilots in real restaurants, and lead commercialization — creating a reusable voice platform that powers multiple use cases across the restaurant.

A day in the life (Responsibilities) 

• Define vision & portfolio strategy. Own the long-term vision and multi-quarter roadmap for in-store voice AI and the platform that enables multiple use cases across FOH/BOH. Balance short-term pilots with long-term platform investments.


• Run vendor & technical evaluation. Lead technical evaluation of voice and AI vendors (ASR, NLU, TTS, edge inference, on-device options) and create benchmarking frameworks for accuracy, latency, privacy, and cost.


• Lead commercial conversations. Drive vendor commercial discussions (pricing models, licensing, SLAs) and surface negotiation points — partnering with Procurement and Legal who finalize contracts and budget approvals.


• Drive zero → one discovery and pilots. Plan and execute discovery, rapid prototyping, and in-restaurant pilots; iterate based on operational feedback and scale successful experiments.


• Design a reusable voice platform. Define APIs, integration patterns, data flows, and tooling that make voice capabilities reusable across guest experiences, staff workflows, and integrations with POS, kitchen systems, and telemetry services.


• Lead GTM & commercialization. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes.


• Coordinate cross-functional delivery. Align Engineering, Hardware Ops, Reliability, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption.


• Drive operational readiness & reliability. Define operational playbooks, observability, edge/online failover modes, and post-launch monitoring to ensure reliable in-store behavior and low support cost.


• Champion field research & validation. Spend time in restaurants to learn operational workflows, validate prototypes, and iterate with real staff and guests.


• Mentor & shape product practice. Coach senior PMs and engineers on voice/AI product development, vendor evaluation, and responsible AI practices; contribute to the Product Playbook.


• Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

What you'll need to thrive (Requirements)

• AI product delivery experience. ~8+ years shipping complex software products with demonstrated ownership of multi-team programs or a major product portfolio, and experience delivering AI-enabled features or products.


• AI Model Evaluation. Hands-on experience defining and owning AI model evaluation (examples: WER/CER, intent accuracy, wake-word false accept/reject, latency, completion/task success), building continuous evaluation and model ops processes (drift detection, automated regression tests, A/B testing, rollback/mitigation playbooks), and partnering with ML teams to run experiments and error analysis.


• Zero → one experience. Proven track record taking a product from discovery through prototype and pilot to scale.


• Vendor evaluation & commercial acumen. Hands-on experience evaluating AI/voice vendors and participating in vendor commercial conversations (note: Procurement/Legal finalize contracts).


• Platform mindset. Ability to design reusable APIs and platform capabilities that enable multiple downstream use cases and teams.


• Customer & ops empathy. Experience conducting on-site discovery and validating prototypes in operational environments (restaurant or other physical venues).


• Cross-team leadership. Exemplary stakeholder management and ability to align senior partners across hardware, engineering, ops, and GTM, especially on high-visibility initiatives.


• Communication & influence. Clear, persuasive written and verbal communication; able to synthesize technical tradeoffs and business value for executives and partners.

Special Sauce* (Nice to Haves)

• Speech / voice product experience. Prior experience building voice AI products (ASR/NLU/TTS, or working directly with speech teams) is helpful but not required.


• Conversational UX & dialog design. Experience designing conversational flows, state management, turn-taking, error recovery and graceful degradation


• Exposure to hardware considerations for voice (far-field audio, beamforming, noise cancellation, embedded audio processing).


• Experience with on-device / edge inference and hybrid cloud/edge voice architectures (model quantization, latency/footprint tradeoffs).


• Familiarity with privacy, compliance, and PII handling for voice data (on-device vs cloud processing, country-level regulations).


• Background in restaurant, retail, or other physical-world operations.


• Experience with ML lifecycle tooling, continuous model evaluation, and production A/B testing strategies for AI features.

You’ll be measured on (suggested success metrics)

• Launch and adoption of successful in-store voice pilots (pilot → scale conversion).


• Measurable operational impact (e.g., staff time saved, reduction in order errors, throughput gains).


• Guest experience improvements (NPS/CSAT lift for voice flows, voice take rate).


• Platform reuse (number of distinct use cases / teams reusing core voice APIs).


• Reliability & support outcomes (uptime targets, reduction in Care tickets related to voice).


• AI health & model performance: model accuracy (WER/intent accuracy), latency, drift rate, and rate of regressions caught by CI/monitoring systems.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range$165,000—$264,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

To apply: https://weworkremotely.com/remote-jobs/toast-principal-product-manager-voice-ai

Headquarters: India

About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
 


Role Overview
We are hiring a Senior Product Manager – AI Platform to build the foundational capabilities that enable HighLevel teams to ship AI-powered features faster and more reliably. This role is ideal for technical product managers or builder PMs who enjoy systems thinking and platform design. You will define and build internal AI infrastructure such as agent frameworks, model orchestration, evaluation systems, and data pipelines while ensuring these systems are reliable, scalable, and easy for product teams to use.
 
What You’ll Do
 
AI Platform Strategy
- Define the roadmap for HighLevel’s AI platform layer.
- Identify core AI primitives that should be centralized across the company.
- Ensure platform capabilities enable teams to ship AI features faster.
 
AI Infrastructure & Capabilities
Design and evolve platform systems including:
- LLM and model orchestration
- Agent frameworks and tool usage
- Context and data pipelines
- AI evaluation and monitoring
- Guardrails and governance frameworks
 
Internal Developer Enablement
- Build tools and abstractions that simplify AI development for product teams.
- Provide documentation and reusable building blocks.
- Reduce duplicated effort across teams.
 
Reliability, Performance & Cost
- Define performance and reliability standards for AI systems.
- Work with engineering to optimize inference latency, cost, and scalability.
 
Responsible AI & Governance
- Embed safety, compliance, and transparency into AI platform design.
- Partner with security and legal teams on governance frameworks.
 
What Success Looks Like
- Product teams can ship AI features faster
- Reduced duplication of AI infrastructure
- Reliable and scalable AI platform services
- Consistent AI output quality across products
 
Minimum Qualifications
- 8–10 years of product management experience
- Experience working on technical platforms or developer infrastructure
- Strong understanding of AI systems and LLM architectures
- Ability to operate independently with high ownership
 
Preferred Qualifications
- Hands-on coding or AI prototyping experience (1–2+ years)
- Experience building AI platforms, ML infrastructure, or developer tools
- Familiarity with agent frameworks, vector databases, and evaluation systems
 
Who This Role Is For
- Technical PMs who enjoy building foundational systems.
- Builders who work closely with engineering and architecture.
- Product managers comfortable prototyping ideas and validating solutions quickly.


Why Should You Join Us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company. 
 
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
 
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
 
#LI-Remote #LI-AV1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

To apply: https://weworkremotely.com/remote-jobs/highlevel-sr-product-manager-ai-platform

Headquarters: India

About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
 
Role Overview
We are hiring a Senior Product Manager – AI Growth to drive adoption, engagement, and monetization across HighLevel’s AI product suite. This role is designed for builder PMs who combine strong product instincts with hands-on execution. You will operate as a “Team of One” product owner responsible for identifying growth opportunities, shipping experiments, and building AI-powered experiences that increase product usage and revenue.
 
What You’ll Do

 
AI Growth Strategy
- Identify where AI can most meaningfully improve activation, retention, expansion, and
revenue.
- Translate AI capabilities into clear user value and growth loops.
- Define the roadmap for AI-driven adoption across HighLevel products.

 
Activation & Adoption
- Own the AI usage funnel: discovery → activation → depth → retention → expansion.
- Design onboarding, prompts, and product experiences that make AI features easy and valuable
to use.
- Improve AI discoverability and engagement across the product.

 
Experimentation & Growth Engineering
- Run rapid growth experiments across UX, pricing, feature access, and messaging.
- Prototype experiments using AI development tools and lightweight coding frameworks.
- Partner with engineering to scale successful experiments.
 
Monetization & Pricing
- Identify opportunities to monetize AI capabilities through pricing, packaging, and usage-based
models.
- Partner with GTM teams to launch and iterate on AI offerings.

 
Analytics & Insights
- Define metrics including activation, WAU/MAU, feature depth, and expansion revenue.
- Instrument events and analyze funnels to guide iteration.

 
What Success Looks Like
- Increased adoption of AI features
- Higher engagement with AI workflows
- Revenue growth driven by AI products
- Faster experimentation cycles

 
Minimum Qualifications
- 8–10 years of product management experience
- Experience working on growth, adoption, or monetization problems
- Experience shipping AI-powered features or products
- Strong data-driven decision making

 
Preferred Qualifications
- Hands-on coding or prototyping experience (1–2+ years)
- Experience with LLM APIs, AI tools, or agent frameworks
- Familiarity with SaaS growth loops and product-led growth
- Portfolio, GitHub, or prototypes demonstrating builder capability

 
Who This Role Is For
- Product managers who build and ship.
- Builders who prototype ideas and move quickly from concept to product.
- PMs who leverage AI tools, automation, and code to accelerate product development.

Why Should You Join Us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company. 
 
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.

 
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
 
#LI-Remote #LI-AV1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

To apply: https://weworkremotely.com/remote-jobs/highlevel-sr-product-manager-ai-growth

Headquarters: Bengaluru, India

About us

group.one is a dynamic and innovative company at the forefront of technology and digital solutions. Our commitment to excellence and our passion for cutting-edge advancements make us a leader in the industry. Within group.one, we have Rank Math, founded in 2020, is the Swiss Army knife of SEO tools, trusted by millions of WordPress users. We’re a small, passionate, fully remote team that's part of group.one - one of Europe’s top digital service providers. We believe in flexible schedules, asynchronous communication, and buildingimpactful products together.

We’re not just building a product - we’re creating the future of SEO in WordPress. If that excites you, we’d love to hear from you. Let’s build something extraordinary together.

About the role

Rank Math is calling for a Product Manager who's equal parts strategic thinker, UX advocate, and SEO Nerd. You’ll lead the charge in building features that empower millions of WordPress users to dominate search rankings. This is your chance to own the roadmap and ship game-changing SEO tools.

Why This Role Stands Out

AI isn’t just a buzzword at Rank Math - it’s core to our product strategy. This is a real opportunity to lead the development of AI-powered tools that help users automate, optimize, and scale their SEO performance. As Product Manager, you’ll play a key role in shaping and shipping these intelligent features.

What You’ll Be Doing

o Defining product vision and roadmap based on customer needs, SEO trends, and competitive analysis.

o Collaborating with engineering, design, and marketing teams to deliver features that drive user adoption and retention.

o Leading cross-functional planning to ensure on-time delivery and alignment across stakeholders.

o Partnering with support and growth teams to ensure product-market fit and measurable outcomes.

o Conducting user research, gathering feedback, and analyzing usage data to inform product decisions.

o Leading customer onboarding and experience improvements during our SaaS transition.

o Implementing product analytics tools to track engagement, retention, and feature adoption.

o Working closely with the customer support and success teams to identify pain points and continuously improve user satisfaction.

o Keeping abreast of changes in SEO practices, search engine algorithms, and the WordPress ecosystem.

o Creating clear, concise product requirement documents (PRDs) that align with business goals.

o Championing a culture of experimentation and continuous learning through A/B testing and feedback loops.

Ideal Background

o 5+ years of product management experience, ideally with WordPress or SEO-related products.

o Proven track record of managing technical products from concept to launch.

o Strong understanding of SEO fundamentals and user needs in the WordPress community.

o Experience working on SaaS products, especially within the WordPress or marketing tools space.

o Excellent communication and stakeholder management skills.

o Familiarity with tools like HubSpot, Jira, Figma, and product analytics platforms is a plus.

Apply now and let’s make SEO magic happen!

To apply: https://weworkremotely.com/remote-jobs/saas-product-manager

Headquarters: Remote

Location: City/Hybrid/Remote

Reports to: CTO

Interfaces with: CEO, COO, Professional Services, Engineering, Sales, Marketing, and Vendors

Why AllenComm
With over 40 years of excellence in corporate learning innovation, AllenComm has helped Fortune 500 and 1000 organizations transform employee development through award-winning instructional design and technology. Today, we are redefining enterprise learning through AI-driven modernization, strategic partnerships, and data-powered personalization. As our AI Product Director, you will be at the forefront of transformation bridging legacy systems, new technology, and client-centered innovation.

About the Role
AllenComm is seeking a hands-on AI Technical Product Director to lead the transformation of our HR and Learning & Development (L&D) solutions through AI strategy, implementation, and partnership development. This role sits at the intersection of product innovation, technology integration, and go-to-market enablement.

You’ll drive modernization of AllenComm’s platforms, guide adoption of AI technologies, and collaborate across teams to turn our professional services into scalable, AI-powered enterprise solutions.

The ideal candidate blends strategic vision with operational execution—comfortable crafting product roadmaps, experimenting with AI tools, and coordinating across internal and external stakeholders to deliver measurable business value.

Key Responsibilities
AI Transformation & Legacy Modernization
• Lead the evolution of AllenComm’s legacy systems into scalable, AI-enabled platforms.
• Pilot and implement Microsoft’s AI technologies (Copilot, Azure OpenAI, Power Platform) into existing systems, workflows, and client solutions.
• Establish frameworks for AI governance, data ethics, compliance, and performance monitoring of AI systems.
• Collaborate with engineering and operations to ensure secure, efficient, and sustainable AI infrastructure.

Market, Sales, and Competitive Intelligence
• Partner with Sales, Marketing, and Client Strategy to translate client feedback, trends, and analytics into actionable product insights.
• Conduct ongoing competitive research to identify differentiators, white space opportunities, and potential strategic partners.
• Use market and performance data to shape roadmap priorities, value propositions, and pricing models.

Partnership Management & Ecosystem Development
• Develop and manage partnerships with leading AI technology providers and Microsoft ecosystem partners.
•Evaluate and onboard vendors or tools that complement AllenComm’s AI product portfolio.
•Act as the primary liaison with external AI partners to ensure alignment on product vision and co-development opportunities.

Product Leadership & Delivery
•Define and communicate a clear product vision, roadmap, and success metrics for AI-driven HR/L&D solutions.
• Lead discovery, MVP design, and iterative releases with internal teams and external vendors.
• Collaborate cross-functionally to translate services into productized, AI-driven features and solutions that expand AllenComm’s market reach.
• Report regularly on progress, adoption, and business impact directly to executive leadership.

What You’ll Bring
• 6–8 years of product management experience, with at least 2 years in AI/ML or enterprise SaaS.
• Proven experience migrating legacy systems or platforms to AI-driven architectures.
• Familiarity with Microsoft AI technologies (Azure OpenAI, Copilot Studio, Power Platform).
• Background in HR tech, learning technologies and workforce enablement platforms .
• Experience with vendor management, partnership development, and cross-functional collaboration.
• Strategic and hands-on leadership style—comfortable moving from vision to execution.
• Excellent communication and executive presentation skills.

To apply: https://weworkremotely.com/remote-jobs/allencomm-ai-technical-product-director

Headquarters: Serbia - Remote

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Mission

Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. We offer convenient AI translation / content generation + Human review workflows to ensure best quality and faster turnaround.

Your mission will be to own one of our most popular and business-critical tracks, related to translation and AI-based generation of textual content (we support over 50 document and file formats, including PDF and MS Office documents). The ability to create content directly on our platform is a new arm of this use case that we are just starting to build. You will work directly with clients to understand their pain points, ensure product-market fit, own the process of tracking usage data, define product improvement hypotheses, planning both a long-term roadmap and the day-to-day work to drive adoption, retention and expansion of translation and content generation volumes related to your use case. You will act as an entrepreneur whose goal is to achieve the breakthrough with all possible means, and will grow your part of the business, measured in the volume of words processed through the platform.

Within 3 months, your outcomes will be

• You will have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further.


• For each feature we ship and for each larger improvement track that spans multiple product areas, you will have a definition of key performance indicators and be accountable for their growth.


• You will own the acquisition funnel for this use case and understand the problems that matter the most. Together with the BI analyst, you will own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve the product.


• Together with the designer and the team lead of a dedicated engineering team, you will own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams.


• Together with the Director of Product, you will align on the product strategy, get a solid understanding of how our product works, and establish a reliable product discovery & execution process.

Requirements

• Outstanding achievement as a product manager for B2B SaaS platforms with a focus on product-led growth.


• At least 5 years of experience working as a product manager.


• Exceptional, native-level English, both written and spoken.


• Exceptional communication skills to interact with colleagues, customers, and partners.


• Experience working on projects related to document processing is a strong plus.


• Experience working on customer-facing user interfaces (either in B2B or B2C products) is a strong plus.


• Knowledge of modern developments in ML/AI related to text processing (LLM, RAG) and overall technical background is a strong plus.


• Knowledge of a localization industry is a strong plus.


• Growth-oriented mindset.


• Integrity, full commitment, and a strong sense of ownership.


• Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through.


• Openness to feedback and alternative opinions and ideas.


• Comfortable working with remote teams across time zones. 


• Easy-going personality, high tolerance to cultural differences.

Why joining Smartcat might be your best move so far

• Fully remote team
  We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, Belgrade, Lisbon, Tbilisi and Yerevan.


• Be part of an AI Native Organization
  We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.


• Innovating a $100 Billion industry
  Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.


• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. 


• Smartcat Culture: Where Diversity Meets High Performance
  At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

         

 

To apply: https://weworkremotely.com/remote-jobs/smartcat-senior-product-manager

Job Title: VP, Product Operations

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

• Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
• Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
• Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
• Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
• Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
• Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
• Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
• Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
• Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
• Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
• Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
• Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
• Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
• Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
• Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
• MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
• 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
• Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
• Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
• Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
• Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
• Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
• Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: SVP, Product Management – Data Products & Strategy

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

• Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
• Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
• Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
• Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
• Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
• Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
• Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
• Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
• Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
• Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
• Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
• Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
• Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
• Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
• Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
• 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
• Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
• Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
• Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
• Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
• Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
• Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
• Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
• Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
• Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
• Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we’re a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.

Role Overview

We’re looking for a Staff Product Manager to own the SEO and AI visibility solutions we build for our clients: more than 20,000 real estate websites that rank independently, each in its own market, with its own authority, its own competitors, and a real business depending on the outcome. This is not the SEO of a single corporate domain or one large marketplace. It is a platform product, where one change to a template, a schema implementation, or the way we render content moves thousands of domains at once.

The mandate is an excellent organic discovery platform: technical foundations, page experience, conversion, content, measurement, migrations, and experimentation. AI search is a growing part of that. Our clients are evaluated by Google’s AI Overviews and AI Mode, by ChatGPT, Perplexity, and Gemini, and by every prospective seller who asks an assistant which agent they should call. The best people in this job design for three constituencies at once: the people who visit these sites, the crawlers and AI agents that read them, and the real estate business whose revenue depends on both.

This is not a job for someone who runs audits and hands recommendations to other people. You will set the strategy, ship with your own engineering team, and build the defaults, standards, and safeguards that make quality hold across the entire fleet. Most real estate professionals will never hire a technical SEO of their own. Our platform is how they get one.

What You’ll Do

• Own the product strategy and roadmap for organic discovery and AI visibility across every site on the platform, including what clients can see, control, and get credit for
• Own the technical foundations across every page type we generate: crawlability, indexation, rendering, internal linking, structured data, and page performance
• Productize what repeats. When the same issue or workflow shows up across the fleet, solve it once through better defaults, automation, shared capabilities, or safeguards
• Make our clients’ brands, listings, and expertise legible to AI assistants, and define how we measure citations and visibility across answer engines
• Run a real experimentation program: prove changes on representative cohorts of sites, establish incremental impact, then scale what works rather than shipping broadly and inferring impact afterward
• Own migration quality and regression prevention, including the standards, acceptance criteria, and automated checks that hold search quality as the platform ships
• Partner with the team building the next generation of our website platform so search is designed in from the start, and give every product team a low-friction path to the right implementation
• Set platform-level goals for organic performance, AI visibility, and client outcomes, and report against them to leadership

Who You Are

• 8+ years combined across SEO and product management, including 3+ years as a product manager shipping alongside engineering teams
• You have owned search for a platform that hosts many independent customer domains, such as a website builder, a hosting or commerce platform, or a multi-location or franchise network. Running search for one large marketplace or corporate domain is valuable experience, but the fleet problem is a different job and it is the one we have
• Deep technical foundation across rendering and JavaScript SEO, crawl and index management, information architecture, structured data, page performance, and migrations
• You treat bots and AI agents as users of a website alongside people, and you design for both without trading one against the other
• Obsessive about experimentation and measurement, including cohort testing, causal impact analysis, Search Console data at scale, log analysis, and the discipline to tell a result from a coincidence
• A current point of view on AI search, including how models discover, interpret, and cite a brand, and the judgment to separate what genuinely moves visibility from what is repackaged advice
• Fluent with AI as a working tool. You use it to investigate messy systems, establish ground truth quickly, prototype solutions, and unblock yourself rather than waiting on another team at every stage of discovery
• You get requirements implemented by teams you do not own, and you are welcome back afterward. What you write is sharp enough that a team of engineers can move without waiting on you
• Opinionated about prioritization. This space generates infinite work, and your judgment about what to ignore matters as much as what you ship

Preferred Qualifications

• Experience at a website platform such as Shopify, Wix, Squarespace, Webflow, WordPress, or Duda
• Experience with programmatic or template-driven SEO across large page inventories
• Local and entity-driven search experience, since our clients compete market by market
• Conversion and page experience work alongside acquisition, since traffic that does not convert does not help a client
• Background in PropTech, real estate, or another B2B2C category where the platform’s job is to make its customers win
• Experience building client-facing reporting or diagnostic tools for a non-technical audience

$150,000 - $180,000 a year

Join us in shaping the future of real estate

The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.

We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.

Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We’re backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.

More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry’s most powerful brokerages rely on Luxury Presence as a trusted business partner.

Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Recruitment Notice: Luxury Presence employees will only contact candidates from an @luxurypresence.com email address. We may work with trusted recruiting partners who will contact you from their company’s email domain. If you have questions about the authenticity of a recruiting communication, please contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we’re a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.

Role Overview

We’re looking for a Staff Product Manager to own the SEO and AI visibility solutions we build for our clients: more than 20,000 real estate websites that rank independently, each in its own market, with its own authority, its own competitors, and a real business depending on the outcome. This is not the SEO of a single corporate domain or one large marketplace. It is a platform product, where one change to a template, a schema implementation, or the way we render content moves thousands of domains at once.

The mandate is an excellent organic discovery platform: technical foundations, page experience, conversion, content, measurement, migrations, and experimentation. AI search is a growing part of that. Our clients are evaluated by Google’s AI Overviews and AI Mode, by ChatGPT, Perplexity, and Gemini, and by every prospective seller who asks an assistant which agent they should call. The best people in this job design for three constituencies at once: the people who visit these sites, the crawlers and AI agents that read them, and the real estate business whose revenue depends on both.

This is not a job for someone who runs audits and hands recommendations to other people. You will set the strategy, ship with your own engineering team, and build the defaults, standards, and safeguards that make quality hold across the entire fleet. Most real estate professionals will never hire a technical SEO of their own. Our platform is how they get one.

What You’ll Do

• Own the product strategy and roadmap for organic discovery and AI visibility across every site on the platform, including what clients can see, control, and get credit for
• Own the technical foundations across every page type we generate: crawlability, indexation, rendering, internal linking, structured data, and page performance
• Productize what repeats. When the same issue or workflow shows up across the fleet, solve it once through better defaults, automation, shared capabilities, or safeguards
• Make our clients’ brands, listings, and expertise legible to AI assistants, and define how we measure citations and visibility across answer engines
• Run a real experimentation program: prove changes on representative cohorts of sites, establish incremental impact, then scale what works rather than shipping broadly and inferring impact afterward
• Own migration quality and regression prevention, including the standards, acceptance criteria, and automated checks that hold search quality as the platform ships
• Partner with the team building the next generation of our website platform so search is designed in from the start, and give every product team a low-friction path to the right implementation
• Set platform-level goals for organic performance, AI visibility, and client outcomes, and report against them to leadership

Who You Are

• 8+ years combined across SEO and product management, including 3+ years as a product manager shipping alongside engineering teams
• You have owned search for a platform that hosts many independent customer domains, such as a website builder, a hosting or commerce platform, or a multi-location or franchise network. Running search for one large marketplace or corporate domain is valuable experience, but the fleet problem is a different job and it is the one we have
• Deep technical foundation across rendering and JavaScript SEO, crawl and index management, information architecture, structured data, page performance, and migrations
• You treat bots and AI agents as users of a website alongside people, and you design for both without trading one against the other
• Obsessive about experimentation and measurement, including cohort testing, causal impact analysis, Search Console data at scale, log analysis, and the discipline to tell a result from a coincidence
• A current point of view on AI search, including how models discover, interpret, and cite a brand, and the judgment to separate what genuinely moves visibility from what is repackaged advice
• Fluent with AI as a working tool. You use it to investigate messy systems, establish ground truth quickly, prototype solutions, and unblock yourself rather than waiting on another team at every stage of discovery
• You get requirements implemented by teams you do not own, and you are welcome back afterward. What you write is sharp enough that a team of engineers can move without waiting on you
• Opinionated about prioritization. This space generates infinite work, and your judgment about what to ignore matters as much as what you ship

Preferred Qualifications

• Experience at a website platform such as Shopify, Wix, Squarespace, Webflow, WordPress, or Duda
• Experience with programmatic or template-driven SEO across large page inventories
• Local and entity-driven search experience, since our clients compete market by market
• Conversion and page experience work alongside acquisition, since traffic that does not convert does not help a client
• Background in PropTech, real estate, or another B2B2C category where the platform’s job is to make its customers win
• Experience building client-facing reporting or diagnostic tools for a non-technical audience

$170,000 - $200,000 a year

Join us in shaping the future of real estate

The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.

We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.

Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We’re backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.

More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry’s most powerful brokerages rely on Luxury Presence as a trusted business partner.

Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Recruitment Notice: Luxury Presence employees will only contact candidates from an @luxurypresence.com email address. We may work with trusted recruiting partners who will contact you from their company’s email domain. If you have questions about the authenticity of a recruiting communication, please contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us:

Wrapbook is the AI platform for production finance. We’re building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting.

Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more. With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg’s WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less.

The Opportunity – Senior Product Manager II, Vendor Spend (Remote - USA / Canada)

Do you love product problems where real money moves, mistakes have consequences, and a better workflow is worth millions in time and trust? Are you a self-starter who thrives on technical depth, systems thinking, and genuine customer stakes? Then this role is for you.

We’re looking for an experienced Senior Product Manager to own Vendor Spend: the vendor-payment layer of Wrapbook. This role owns how production companies pay their vendors — every payment method, the workflows around each payment, and the tracking and reporting that show customers exactly what’s been paid. Your mandate is to broaden and speed up how vendors get paid, push toward straight-through processing, and open up net-new ways for productions to spend — while keeping every dollar accurate, compliant, and fraud-resistant.

This is one of the higher-leverage roles in the product org. Vendor payments touch cash flow, fraud and AML exposure, tax reporting, and the general ledger, and they sit at the crossroads of banking, accounting, and go-to-market. You’ll own a domain with high technical complexity, a large cross-team surface area, and a direct line to customer and business outcomes.

You’ll partner with a tenured engineering team, an experienced designer, and be a key product voice across the AP & Payments group and the teams upstream and downstream of you.

What You’ll Do:

• Own the roadmap and vision for Vendor Spend — aligning customer needs and business priorities into a clear, sequenced plan you can defend, and defining the success metrics that prove it’s working (adoption, cost and fraud reduction, revenue signals).

• Expand and streamline how productions pay AP vendors — ACH (moving toward faster settlement), checks, direct-to-bank processing, card payments, and international — reducing time-to-payment and pushing toward true straight-through processing.

• Lead the expense-management bet, a meaningful 0→1 opportunity: Wrapbook-issued spend/purchasing cards and virtual AP cards for invoice payments, including issuance, controls, and how card spend flows back into accounting.

• Advocate for accuracy, compliance, and fraud protection. Positive pay and check-fraud prevention, ACH transaction screening and AML controls, and vendor tax reporting (1099) are core to the domain, not afterthoughts.

• Partner with our banking infrastructure team on payment rails, defining clear service boundaries so vendor-payment workflows and the underlying bank transport evolve independently without surprises.

• Keep vendor payments correct in the ledger, partnering with Accounting so payments and their reconciliation flow cleanly into production accounting.

• Triage and prioritize competing demands from across the company — other product teams, Client Operations, Sales, Finance, Risk, Legal, and Support all touch this domain — managing them as part of your roadmap rather than as interruptions.

• Use AI tools daily to accelerate your workflow — from discovery and analysis to writing, code comprehension, and prototyping. We expect our PMs to be builders, not just strategists.

What You’ll Have:

• 5+ years of product management experience in a SaaS, fintech, or similarly complex technical environment.

• A track record of measurable outcomes, not just shipped features. You can point to products you drove that moved a real number — adoption, new market or segment access, cost or fraud reduction, revenue — and explain your specific contribution.

• Domain proximity to money movement. Background in accounts payable, vendor/B2B payments, card issuance, or accounting is strongly preferred, so you can go deep quickly rather than ramping from zero on how funds and ledgers actually work.

• A technical orientation. You reason with engineering about systems, data models, integrations, fund flows, and failure modes without heavy hand-holding.

• Active, daily AI usage in your PM workflow — not experimental and not just ChatGPT. You use LLMs, AI-assisted coding tools, and AI workflows as core parts of how you ship, and can articulate specifically how AI has changed your PM work and where it’s headed.

• Experience owning products with high cross-functional surface area, where other teams and stakeholders depend on the systems and workflows you own.

• Strong analytical and problem-solving skills with a bias toward action, balanced against the compliance and quality bar a payments product demands.

• Comfort with ambiguity — able to dive deep and become a subject-matter expert in an unfamiliar, technically complex domain.

• Excellent written and verbal communication. Clear, structured, decision-oriented writing that keeps engineering and cross-functional partners aligned.

• Data self-sufficiency. You independently pull and interpret data using tools like SQL, Pendo, Omni, or Snowflake to define, track, and measure product success.

• A growth mindset, and deep empathy for the customers and operators who live in these workflows every day.

Extra Points If You Have:

• Payments & domain depth: hands-on experience with AP / vendor payments, B2B money movement, or card issuance — including payment rails (ACH/NACHA, checks, positive pay, direct-to-bank, processor integrations like Stripe) and the tradeoffs in fund flows, settlement timing, and reconciliation. Ideally in fintech, payroll, accounting/ERP, or entertainment/production.

• 0→1 experience standing up a new payments or card capability under real ambiguity.

• Risk & compliance: fraud/AML controls, transaction screening, or tax reporting (1099) in a financial product.

• Scale-up experience at a high-growth SaaS company, maturing product process while keeping speed.

Why Join Us

At Wrapbook, creativity meets technology — and not just in the product.

In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include:

• Unlimited Paid Time Off

• Work from anywhere in Canada and USA

• Health and Dental benefits

• Up to $1,500 USD/ $2,025 CAD towards IT set up for your home

• Up to 2% matching RRSP / 401K

• Learning and Development opportunities

• Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service

Our Pledge to Fostering an Inclusive and Safe Workplace:

Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

Apply Now

Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly!

#LI-Remote

Job Title: VP, Product Operations

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

• Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
• Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
• Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
• Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
• Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
• Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
• Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
• Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
• Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
• Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
• Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
• Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
• Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
• Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
• Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
• MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
• 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
• Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
• Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
• Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
• Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
• Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
• Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: SVP, Product Management – Data Products & Strategy

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

• Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
• Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
• Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
• Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
• Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
• Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
• Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
• Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
• Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
• Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
• Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
• Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
• Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
• Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
• Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
• 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
• Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
• Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
• Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
• Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
• Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
• Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
• Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
• Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
• Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
• Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Headquarters: Belgrade, 00, Serbia

Job description

Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.

DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.

We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.

If this excites you more than it scares you, you are in the right place.

The Role

We are looking for Senior Growth Product Manager who will drive revenue growth by optimizing the subscription lifecycle and monetization mechanics. In this role, you will focus on improving conversion, ARPU, and retention through experimentation, pricing strategy, and product-led growth initiatives.

What You Will Do

• Own and optimize the subscription funnel: join pages, paywalls, free flows and trials, upgrades, renewals

• Develop and iterate on pricing, packaging, and upsell/order bumps strategies to maximize LTV per user

• Lead initiatives around churn reduction, cancellation flows, and retention mechanics

• Design and run A/B tests to improve conversion, LTV, and monetization efficiency

• Work with user segmentation and behavioral data to personalize offers and pricing

• Collaborate with engineering, data, and marketing teams to ship growth experiments and monetization features

• Define hypotheses, analyze results, and scale successful growth initiatives

• Continuously track and improve subscription metrics and reporting (conversion, ARPU, churn, LTV)

What We Are Looking For

• 3+ Years Experience as a Growth Product Manager or Monetization PM

• Strong understanding of subscription business models and revenue mechanics

• Ability to work with data, experiments, and product analytics to drive decisions

• Experience running A/B tests and growth experiments

• Familiarity with pricing strategy, paywall optimization, and subscription lifecycle management

• Ability to collaborate cross-functionally with engineering, BI, and finance

• Fluency in English

Hiring Process

• HR screening (30 min)

• Team Interview (1 hour)

• Case Task (2-4 hours)

• CEO Interview (45 min)

Explore our hiring process

What We Offer

Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.

• The chance to be part of a pioneering team in a rapidly evolving industry

• Direct impact on the future of immersive media

• Flexible working hours and remote-first culture

• A team that values initiative, clarity, and collaboration

• Access to all tools and tech you need

• Unlimited DeoVR Premium

• A work environment where ideas matter and people are treated with respect

Stay Connected

Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.

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