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About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: Remote (US) - Mountain or Pacific Time

Reports to: Deal Desk Manager

About the Team: The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization.  At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

About the Role: We’re looking for an Analyst to join our Deal Desk team as we scale. This role sits at the intersection of Sales, Finance, and Legal — helping structure, price, resolve redlines and close deals quickly while setting the foundation for repeatable, auditable processes. You’ll combine hands-on deal support with process design and a growing use of AI tooling to speed up cycle times, and you’ll help define the metrics that show how well the team and our deals are performing.

Who you are:

• 2+ years of experience in Deal Desk, Sales Operations, FP&A, or a related revenue operations function, ideally at a high-growth SaaS or tech company.
• Strong grasp of deal structuring, pricing, and contract fundamentals (discounting, ramps, multi-year terms, non-standard clauses).
• Hands-on experience with CRM (Salesforce). Quoting and/or CLM tools experience is a plus.
• Curiosity for applying AI tools to operational or deal workflows.
• Excellent judgment under time pressure
• Strong cross-functional communicator, comfortable working with Sales, Legal, and Finance.
• Process-oriented mindset with a bias toward documenting and scaling what works.

What You’ll Do

• Proactively review inbound deals for structure, pricing, discounting, and terms before they reach approval — flagging risk and inconsistency early rather than after the fact.
• Serve as a hands-on partner to Sales throughout the deal cycle, answering questions about deal commercials in real time and unblocking deals stuck in review.
• Apply pricing guardrails and discount frameworks consistently, and escalate exceptions through the appropriate approval path.
• Partner with Legal and Finance to ensure non-standard terms are reviewed, priced, and documented correctly.
• Identify bottlenecks and drive continuous improvement in the deal review process — from approval routing to documentation to handoffs between teams.
• Work with RevOps/Systems teams to embed AI-assisted steps directly into the Deal Desk workflow (CPQ, CLM, CRM).
• Maintain the core Deal Desk metrics: cycle time, approval turnaround, discount/exception rates, deal desk SLA attainment, and deal quality.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$105,000—$115,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

• Configure and optimize HubSpot across:

  • Sales Hub
  • Marketing Hub
  • Service Hub

• Build and manage:

  • Workflows
  • Automations
  • Pipelines
  • CRM architecture
  • System logic

• Execute data migrations, including:

  • Data mapping
  • Imports
  • Validation

• Develop dashboards, reporting, and campaign structures.

• Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

• Deliver projects from onboarding through deployment.

• Participate in:

  • Discovery
  • Strategic planning
  • Configuration
  • Development
  • Testing
  • Go-live support

• Ensure every implementation aligns with client goals and delivery standards.

• Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

• Lead client onboarding and training sessions.

• Educate clients on HubSpot best practices and platform capabilities.

• Translate business requirements into scalable HubSpot solutions.

• Collaborate with:

  • Project Managers
  • Solutions Architects
  • Developers

• Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

• Diagnose and resolve HubSpot platform and integration issues.

• Improve:

  • CRM structure
  • Workflows
  • Reporting
  • Automation

• Escalate complex technical issues with detailed documentation.

• Recommend process improvements based on platform performance.

Performance & Documentation

• Analyze CRM performance and campaign effectiveness.
• Provide data-driven recommendations for optimization.
• Maintain accurate project documentation within HubSpot.
• Ensure documentation remains organized and scalable.

What Success Looks Like

• HubSpot implementations are delivered successfully and on schedule.
• Clients confidently adopt and utilize the HubSpot platform.
• CRM systems remain scalable, organized, and efficient.
• Automations improve operational efficiency.
• Data migrations are completed accurately.
• Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

• You enjoy solving complex technical and operational challenges.
• You combine technical expertise with excellent client communication.
• You thrive in fast-paced consulting environments.
• You’re highly organized and detail-oriented.
• You proactively identify opportunities for optimization.
• You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

• Proven hands-on experience with:

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub

• Strong expertise in:

  • CRM architecture
  • Workflows
  • Automation
  • Pipelines

• Experience with:

  • Data migration
  • System integrations
  • Troubleshooting
  • Platform optimization

• Ability to manage multiple implementation projects simultaneously.

• Professional written and spoken English.

• Experience leading:

  • Client meetings
  • Training sessions
  • Solution workshops

• Strong analytical and problem-solving skills.

Nice to Have

• Active HubSpot Certifications or willingness to obtain them.
• Experience with HubSpot CMS.
• Background in digital marketing or CRM consulting.
• Experience working in implementation agencies or consulting environments.
• Knowledge of API integrations and third-party business applications.

Tech Stack

• HubSpot Sales Hub
• HubSpot Marketing Hub
• HubSpot Service Hub
• HubSpot CMS
• Google Workspace
• Microsoft Office
• CRM reporting and dashboard tools
• AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

• Meet with clients to review implementation progress.
• Configure HubSpot workflows, pipelines, and automations.
• Execute data imports and validate CRM data.
• Troubleshoot platform or integration issues.
• Build dashboards and reporting.
• Train clients on HubSpot functionality and best practices.
• Collaborate with Project Managers, Developers, and Solutions Architects.
• Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

• Successful implementation delivery.
• Project completion within timeline and scope.
• Client satisfaction.
• HubSpot adoption and utilization rates.
• CRM accuracy and data integrity.
• Workflow and automation performance.
• Quality assurance and documentation accuracy.

Why This Role Stands Out

• Work with a leading HubSpot implementation agency.

• Partner directly with clients to solve meaningful business challenges.

• Continuous opportunities for HubSpot certifications and professional development.

• Fully remote role with flexible work arrangements.

• Collaborative team environment focused on learning and innovation.

• Career progression into:

  • Senior HubSpot Consultant
  • Solutions Architect
  • CRM Implementation Lead
  • Client Success Leadership

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

Hey, mabuhay! 👋

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we’re looking for a Workforce Specialist Service Excellence. As a Workforce Specialist at Angkas, acts as the operational backbone and tactical “brain” of the Business Process Outsourcing (BPO) industry. Its primary objective is to ensure the right number of agents, with the right skills, are in the right seats at the right time to handle customer interactions efficiently while minimizing operational costs.

Responsible for;

• Demand Forecasting:

  • Analyzes historical data, seasonal trends, marketing campaigns, and business cycles to predict future contact volumes (calls, chats, emails).
  • Calculates required staffing hours using standard formulas (e.g., Forecasted Volume × Average Handle Time 360 secs)

• Staff Scheduling & Rostering:

  • Builds optimal shift patterns, breaks, and off-days to match predicted peak and slow periods.
  • Balances employee preferences, skill-set requirements, and labor rules while minimizing overstaffing or understaffing.

• Real-Time (Intraday) Management:

  • Monitors live dashboards, queue lengths, average speed of answer (ASA), and abandon rates.
  • Responds immediately to unexpected call spikes, system outages, or high absenteeism by reallocating staff, moving breaks, or calling in overtime.

• Adherence and Attendance Tracking:

  • Tracks whether agents are logged in, handling contacts, or on scheduled breaks (aux/offline time) as planned.
  • Measures schedule adherence to make sure agents stay productive during paid hours.

• SLA (Service Level Agreement) Protection:

  • Ensures the Department  meets or exceeds strict Management metrics (e.g., answering 85% of calls in 40 seconds, chats within 5 mins) to avoid potential cost

• Reporting and Analytics:

  • Generates operational scorecards, shrinkage tracking, attrition data, and productivity reports for internal leadership and external clients.
  • Evaluates long-term efficiency to refine future labor planning and payroll accuracy.

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦

• Data Analytics on reading historical trends, tracking KPIs, and turning raw numbers into smart staffing decisions.

• Forecasting and Planning on predicting future workloads based on seasonality, business cycles, and past performance.

• Scheduling capability to building fair, cost-effective shifts that match employee availability with real-time operational needs.

• Compliance Knowledge to understanding labor laws, break rules, and overtime regulations to reduce legal risk.

• Software Proficiency to build templates and knowledge to use software WFM tools

• Communication in explaining complex staffing changes and schedule policies clearly to both workers and managers.

• Problem-Solving on fixing sudden staffing gaps or emergency absences quickly without hurting productivity.

• Supporting team members, building trust, and boosting workplace morale.

• Prioritizing daily operational tasks while keeping an eye on long-term goals.

• Bachelor’s degree in a relevant field, or equivalent reporting

• Minimum of 3 years of experience in WFM

• Ability to work under pressure, meet deadlines, and achieve team targets.

• Amenability to work onsite; working on weekends as Escalation POC (rotation based)

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

• Configure and optimize HubSpot across:

  • Sales Hub
  • Marketing Hub
  • Service Hub

• Build and manage:

  • Workflows
  • Automations
  • Pipelines
  • CRM architecture
  • System logic

• Execute data migrations, including:

  • Data mapping
  • Imports
  • Validation

• Develop dashboards, reporting, and campaign structures.

• Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

• Deliver projects from onboarding through deployment.

• Participate in:

  • Discovery
  • Strategic planning
  • Configuration
  • Development
  • Testing
  • Go-live support

• Ensure every implementation aligns with client goals and delivery standards.

• Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

• Lead client onboarding and training sessions.

• Educate clients on HubSpot best practices and platform capabilities.

• Translate business requirements into scalable HubSpot solutions.

• Collaborate with:

  • Project Managers
  • Solutions Architects
  • Developers

• Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

• Diagnose and resolve HubSpot platform and integration issues.

• Improve:

  • CRM structure
  • Workflows
  • Reporting
  • Automation

• Escalate complex technical issues with detailed documentation.

• Recommend process improvements based on platform performance.

Performance & Documentation

• Analyze CRM performance and campaign effectiveness.
• Provide data-driven recommendations for optimization.
• Maintain accurate project documentation within HubSpot.
• Ensure documentation remains organized and scalable.

What Success Looks Like

• HubSpot implementations are delivered successfully and on schedule.
• Clients confidently adopt and utilize the HubSpot platform.
• CRM systems remain scalable, organized, and efficient.
• Automations improve operational efficiency.
• Data migrations are completed accurately.
• Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

• You enjoy solving complex technical and operational challenges.
• You combine technical expertise with excellent client communication.
• You thrive in fast-paced consulting environments.
• You’re highly organized and detail-oriented.
• You proactively identify opportunities for optimization.
• You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

• Proven hands-on experience with:

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub

• Strong expertise in:

  • CRM architecture
  • Workflows
  • Automation
  • Pipelines

• Experience with:

  • Data migration
  • System integrations
  • Troubleshooting
  • Platform optimization

• Ability to manage multiple implementation projects simultaneously.

• Professional written and spoken English.

• Experience leading:

  • Client meetings
  • Training sessions
  • Solution workshops

• Strong analytical and problem-solving skills.

Nice to Have

• Active HubSpot Certifications or willingness to obtain them.
• Experience with HubSpot CMS.
• Background in digital marketing or CRM consulting.
• Experience working in implementation agencies or consulting environments.
• Knowledge of API integrations and third-party business applications.

Tech Stack

• HubSpot Sales Hub
• HubSpot Marketing Hub
• HubSpot Service Hub
• HubSpot CMS
• Google Workspace
• Microsoft Office
• CRM reporting and dashboard tools
• AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

• Meet with clients to review implementation progress.
• Configure HubSpot workflows, pipelines, and automations.
• Execute data imports and validate CRM data.
• Troubleshoot platform or integration issues.
• Build dashboards and reporting.
• Train clients on HubSpot functionality and best practices.
• Collaborate with Project Managers, Developers, and Solutions Architects.
• Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

• Successful implementation delivery.
• Project completion within timeline and scope.
• Client satisfaction.
• HubSpot adoption and utilization rates.
• CRM accuracy and data integrity.
• Workflow and automation performance.
• Quality assurance and documentation accuracy.

Why This Role Stands Out

• Work with a leading HubSpot implementation agency.

• Partner directly with clients to solve meaningful business challenges.

• Continuous opportunities for HubSpot certifications and professional development.

• Fully remote role with flexible work arrangements.

• Collaborative team environment focused on learning and innovation.

• Career progression into:

  • Senior HubSpot Consultant
  • Solutions Architect
  • CRM Implementation Lead
  • Client Success Leadership

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

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Title: CPT-11484 Personal & Family Administrative Virtual Assistant

Independent Contractor – CPT-11484 Personal & Family Administrative Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A busy Dubai-based executive is seeking a part-time Personal Assistant Virtual Assistant to help manage family schedules, appointments, household coordination, and recurring personal follow-up.

The client travels frequently and has three children with active schedules, including homeschooling, extracurricular activities, language lessons, and appointments. The VA will help keep everything organized, anticipate scheduling conflicts, coordinate with nannies and household contacts, and make sure important items are followed through without requiring constant direction.

The VA will also provide light support related to the client’s Pilates studio by following up with the Studio Manager for reports and status updates when needed.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Calendar & Family Coordination

• Manage and update personal and family calendars
• Track children’s activities, appointments, lessons, and schedule changes
• Identify and flag scheduling conflicts in advance
• Coordinate with nannies, drivers, household staff, and other relevant contacts
• Confirm that necessary arrangements are in place before appointments or activities
• Update schedules when plans change
• Help ensure everyone involved has the correct information

Follow-Up & Personal Support

• Proactively follow up on outstanding personal items
• Track appointments, action items, and schedule-related needs
• Provide concise updates on completed and outstanding items
• Flag issues or decisions that require direct client involvement
• Help prepare for upcoming travel or schedule changes as needed
• Maintain strong confidentiality and discretion with personal and family information

Light Studio Coordination

• Follow up with the Pilates Studio Manager for requested reports or updates
• Track basic reporting deadlines
• Organize studio-related information requiring the client’s attention
• Include key studio items in recurring status summaries
• Escalate operational issues to the client rather than independently managing the business

Weekly Organization

• Provide a concise weekly summary of personal and studio items requiring attention
• Highlight upcoming appointments, unresolved items, schedule conflicts, and pending decisions
• Maintain an organized list of open follow-ups and next steps

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Previous Personal Assistant, Executive Assistant, or similar administrative experience strongly preferred
• Strong calendar and scheduling experience required
• Experience supporting executives or busy professionals strongly preferred
• Strong organizational and follow-up skills required
• Excellent written and verbal English communication
• Comfortable coordinating with household staff, service providers, and other contacts
• Experience managing travel or family logistics is a plus
• Experience with light business or owner support is a plus

IDEAL CANDIDATE PROFILE

• Highly organized and proactive
• Excellent calendar-management skills
• Able to anticipate scheduling conflicts before they become problems
• Comfortable independently following up with multiple people
• Professional and discreet
• Strong communicator with excellent follow-through
• Able to work with minimal supervision once routines are established
• Comfortable supporting a busy executive and family
• Trustworthy with sensitive personal information

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

• Family Calendar / Scheduling Platforms
• Google Workspace or Similar Productivity Tools
• Email & Messaging Platforms
• Starlight Family Calendar – Client Training Provided

Work Schedule

• Contracted Hours per Week: 20 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Mid-Morning to Mid-Afternoon Dubai Time – Exact Schedule TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
• Contracted Hours per Week: 20 hours/week
• Daily Working Time: Mid-Morning to Mid-Afternoon Dubai Time – Exact Schedule TBD
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: Female
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-B (Native or near native English accent required)
• REGION PREFERENCES: Philippines / Time-Zone Compatible Regions Preferred

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Headquarters: Remote, United States

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

About the Role

We're looking for a Medical Licensing Specialist to own the end-to-end state licensing process for our provider population across all 50 states. You'll manage the full licensing lifecycle for Registered Nurses (RNs), Nurse Practitioners (NPs), MDs, and DOs, coordinating directly with state medical boards, providers, and internal teams to keep our clinicians compliant and practice-ready. The role requires knowledge in state-specific licensing requirements, a high degree of organizational precision, and a proactive approach to issue resolution.

This is a full-time, contract position at 40 hours/week, reporting into the Senior Manager, Licensing and Credentialing.

Here’s what you’ll do:

• Manage initial state license applications for RNs, NPs, MDs, and DOs across all 50 states, owning each application from submission through approval
• Coordinate directly with providers to collect required documentation, including primary source verifications, CEU records, and background checks
• Communicate with state medical and nursing boards to resolve application issues, answer inquiries, and expedite approvals where possible
• Maintain current, working knowledge of state-specific licensure requirements, processing timelines, and regulatory changes
• Use Verifiable to manage provider profiles, track license statuses, and generate compliance reporting for internal stakeholders
• Ensure all licensing data is accurately entered and maintained in the credentialing system of record
• Proactively flag and escalate issues to prevent delays in provider readiness, managing an active queue of 60+ licenses at any given time

About You

You are a detail-oriented and process-driven operator who takes ownership of complex, high-volume workflows. You know your way around state medical board requirements and thrive in an environment where precision and follow-through are non-negotiable. You can manage a queue of active applications, prioritize effectively, and communicate clearly with providers, boards, and internal teams alike. You are comfortable navigating ambiguity, adapting quickly when requirements shift, and escalating the right things at the right time. 

We would love to hear from you if you have the following or equivalent experience:

• Minimum of 2 years of experience in healthcare licensing, credentialing, or a closely related field
• Hands-on experience processing state licenses for RNs, NPs, MDs, and/or DOs
• Familiarity with multi-state licensing requirements and the Interstate Medical Licensure Compact (IMLC)
• Strong organizational skills with a demonstrated ability to manage a high volume of concurrent applications
• Exceptional attention to detail and consistent follow-through on deadline-driven tasks
• Experience with Verifiable or comparable credentialing platforms (preferred)
• Experience in a telehealth, virtual care, or multi-state provider organization (preferred)

Compensation: $25/hour

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

To apply: https://weworkremotely.com/remote-jobs/galileo-medical-licensing-specialist-contract

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At Centrifuge, we’re not just talking about tokenization; we’re making it real. In the past year alone, we’ve partnered with S&P Dow Jones Indices, announced the first tokenized S&P 500 Index Fund, brought Janus Henderson’s AAA CLO strategy onchain, and crossed $1.7B in TVL. We’re also well-funded, backed by leading investors such as ParaFi Capital, Greenfield, Circle Ventures, and Coinbase. We’re live across more than ten blockchains and building the open infrastructure for real-world assets at scale. We’re looking for a hands-on IT & Automation Engineer to own the systems a fast-moving 20 person team runs on. You’ll own identity, access, and IT operations across our entire SaaS and cloud stack, and your mandate is to automate the repetitive parts away. This is not a ticket mill: expect 2 to 3 requests a day, high trust, high stakes, and the freedom to build the tooling that makes your own queue smaller. You’ll work directly with our DevOps & Security lead, in a company where the security bar is set by a live fintech protocol.

The role

You’ll be the person who keeps IT and operations running for a real production fintech company: access requests, user lifecycle, SaaS administration, and the routine deployments and infrastructure tasks the engineering org depends on. The queue is the job, and automation makes the queue smaller. In your first months you’ll build self-service workflows (Slack bots, Terraform for Google Workspace, small API integrations) that remove a meaningful slice of the recurring requests for good.

You’ll also work hands-on across our GCP and Cloudflare stack with increasing autonomy: routine deployments, DNS changes, CI fixes, and larger infrastructure changes that you prepare and our security lead reviews. Over time the role grows in two directions: deeper into security operations (access governance, compliance engineering, working through SOC 2 hands-on) and deeper into automation, owning the tooling the company runs on. Bigger infrastructure changes you prepare together with our security lead, who owns the architecture. If you’re process-oriented, like owning systems end to end, and get satisfaction from replacing manual work with something you built, this is the role.

Essential Job Functions

• Respond to and resolve daily support requests from the team (Slack, tickets): the fast-turnaround work that keeps everyone unblocked.
• Manage user access and identity across the stack: Google Workspace, GitHub, Notion, 1Password, and other SaaS. Handle onboarding, offboarding, seats, licenses, permissions, and the roles and policies behind each platform.
• Administer SaaS and tooling: account provisioning, license management, vendor tool vetting, and the integrations that connect our tools to each other.
• Automate your own processes: user lifecycle via Terraform or API-driven Python scripts, small API integrations that make tools easier to manage, Slack self-service workflows, and monitoring snippets and bots that surface issues before people report them.
• Support security operations: hardware key (YubiKey) setup and onboarding, access reviews, and day-to-day security policy questions, working with our security lead.
• Execute deployments and keep CI/CD pipelines healthy (GitHub Actions across our repos).
• Operate across our cloud stack on GCP (Cloud Run, IAM, Cloud Functions, Cloud SQL) and Cloudflare (DNS, WAF, Access) with increasing autonomy: routine changes you own outright, bigger changes you prepare for review.
• Create and maintain operational documentation and runbooks so common tasks are repeatable.
• Learn Web3/blockchain operations hands-on.
• Work across European and US timezones in a fully remote, high-compliance environment where security and quality standards are high.

Tech stack: Google Workspace, GitHub, GCP, Cloudflare, GitHub Actions, Docker, Terraform, Python/Bash, Slack APIs, plus Web3 tooling.

Education and experience

• 3+ years in IT engineering, systems administration, IT operations, or MSP roles (in-house IT at a tech company or an MSP escalation role is a great fit; DevOps backgrounds are welcome if the support half of the role genuinely appeals to you).
• Scripting you can show: Python/Go/JS or Bash automation you built to remove repetitive work, not just scripts you ran.
• Hands-on experience running real workloads on a public cloud. GCP is ideal, but any major provider counts.
• Strong Linux/Unix fundamentals.
• Experience administering Google Workspace (or an equivalent identity platform) and a multi-SaaS stack: roles, policies, permissions, licenses.
• Solid Git/GitHub and comfort with CI/CD concepts.
• Excellent written English and a documentation-first, process-oriented mindset.
• Comfortable working with AI-assisted tooling to move faster (we lean on it heavily).
• Nice to have: deep GCP experience, Terraform/IaC, Cloudflare, exposure to compliance frameworks (SOC2, ISO 27001), and curiosity about Web3/blockchain. Prior Web3 experience is a plus, not a requirement.

Working conditions

This is a full-time, permanent role. We work fully remote with a European base, generally around 09:00 to 17:00 local time, with the flexibility to overlap US hours when something needs it. There’s an annual learning budget for courses, conferences, and certifications, and the occasional out-of-hours moment when a production incident needs attention, typically only a handful of times a year and always with escalation support behind you.

Reasons to join

You’d own the entire IT and access surface of a live fintech protocol with over $1B in real assets onchain: one company instead of thirty clients, crypto-grade security practices, and no change-approval bureaucracy between you and a better setup. You’ll work directly with a senior DevOps & Security engineer, with real room to grow. It’s hands-on experience you won’t get in many places, in a small, fast-moving, well-funded team, fully remote, with real autonomy over the systems you look after.

€50,000 - €60,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

The Volunteer Coordinator serves local churches and volunteers through volunteer and intern coordination. This individual works to empower the Church & local community to serve immigrants in the Triangle alongside World Relief.

The is a hybrid role- 4 days in office, 1 work from home.

ROLE & RESPONSIBILITIES:

1. Volunteer Program Development:

• In conjunction with World Relief Durham program managers, identify and prioritize the ongoing needs for volunteers.

• Design and direct long-term and recurring volunteer opportunities and programs for individuals, groups, and interns. These will include traditional volunteer opportunities (Good Neighbor Teams and Friendship Partners), ongoing program needs (drivers, childcare workers, accompaniment volunteers, etc.), and single events

• With supervisor, develop ongoing and annual metrics for each of the volunteer needs, and ensure that these metrics are met.

2. Volunteer Recruitment:

• Develop and carry out a dynamic and active volunteer recruitment plan with local churches and organizations, at World Relief Durham events, on social media (as appropriate), and by following up with individuals who have expressed interest.

• Speak at church and community activities, table at events to recruit volunteers, and meet with church and community leaders to communicate the opportunities for volunteering.

• Guide new volunteers through the volunteer application process and background checks with regular communication and record-keeping.

• Maintain database and monitor tasks needed to be completed by candidates/volunteers, including online volunteer interest forms, applications, training completion, background checks, logging volunteer hours, and more.

• Develop and lead regular volunteer trainings, either virtually or in person, using courses that have been developed in-house or by World Relief home office.

• Connect volunteers to appropriate volunteer opportunities

• Provide ongoing coaching and support to volunteers throughout their volunteer experience

• Collect volunteer quotes, photos, and stories to share in office communications

• Participate in World Relief Home Office volunteer mobilization and community engagement teams

• As needed, conduct written and in person driving tests for volunteers and interns who will be driving clients.

3. Interns:

• In conjunction with WRD program managers, determine the internship needs for each program

• Serve as the initial point of contact in the recruitment and onboarding of interns with local universities and organizations

• Train, equip, and when appropriate, supervise interns

4. Welcome Houses :

• Serve as the primary point of contact with churches and individuals that have made houses available for temporary housing.

• Resolve scheduling and interpersonal issues that arise.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
•  A winsome personality that prioritizes and enjoys reaching out and recruiting people
•  Ability to manage dozens of volunteer relationships simultaneously
•  Strong administration & organizational skills
•  IT skills in database entry and generating reports required
•  Experience in HR, logistics, or program coordination a plus
• Ability to problem-solve, create and implement new programs
•  Strong writing and public speaking skills
•  Ability to work on a team; ability to work independently
•  Flexibility for evening and weekend events or trainings

PREFERRED QUALIFICATIONS:

•  2+ years relevant work experience
•  Comfortable managing interpersonal conflict and communication challenges with professional customer service skills

World Relief offers a competitive benefits package and employee discount program for full-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

\*\*\*

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA

Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.

The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.

The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.

This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

1. Certificates of Insurance (COI) Processing Intake & Verification

• Receive COI requests through email, client portals, or phone.
• Review requests and verify active policy status and coverage limits within the agency management system.
• Confirm certificate holder information, names, and addresses for accuracy.

Issuance

• Prepare and issue standard ACORD forms, including:
  • ACORD 25 – Certificate of Liability Insurance
  • ACORD 28 – Property Insurance

Tracking & Delivery

• Deliver completed certificates to insureds and third-party certificate holders.
• Log all certificate issuances accurately in the agency management system.
• Track special endorsement requests and certificate holder requirements.
• Follow up on outstanding COI-related items as needed.

2. Loss Control & Inspection Recommendations Carrier Follow-Up

• Monitor and track loss control or inspection reports received from commercial insurance carriers.
• Review outstanding recommendations and identify items requiring client action.

Client Outreach

• Contact insureds via email and phone to request outstanding risk-improvement items.
• Request photos, documentation, or other compliance materials required by underwriters.
• Follow up with clients until required documentation is received.

Status Tracking

• Update inspection and loss-control progress in the agency management system.
• Log proof of completion and supporting documentation.
• Notify the appropriate Account Manager when requirements have been satisfied.

3. Insurance Carrier & Client Follow-Ups

• Follow up with commercial insurance carriers and clients regarding missing information and documentation.
• Request signed applications, supplemental forms, audit documents, and other outstanding items.
• Maintain organized follow-up records and ensure pending items are tracked to completion.

4. Renewal Information Gathering

• Proactively contact commercial clients 60–90 days before renewal.
• Request updated information such as:
  • Payroll figures
  • Sales figures
  • Equipment schedules
  • Statements of Values (SOVs)
  • Other renewal-related documentation
• Track outstanding renewal information and follow up as needed.
• Ensure collected information is accurately documented and routed to the appropriate internal staff.

5. Shared Inbox Management

• Monitor shared commercial service inboxes throughout the workday.
• Review, organize, and triage incoming client requests.
• Respond to routine inquiries when appropriate.
• Identify urgent or sensitive matters and promptly flag them for licensed staff.
• Maintain organized records of requests and follow-ups.

6. Agency Management System & Data Entry

• Maintain accurate and up-to-date client records within the agency management system.
• Update:
  • Client contact information
  • Locations and location schedules
  • Policy information
  • Other relevant account details
• Perform accurate data entry and document updates.
• Ensure information is entered consistently and accurately across applicable systems.

7. Endorsement Request Intake

• Receive and review mid-term policy change requests.
• Gather the necessary information and supporting documentation for requests such as:
  • Vehicle additions or deletions
  • Address changes
  • Driver updates
  • Other policy changes
• Queue complete requests for internal processing.
• Follow up on missing information before routing requests to the appropriate staff.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Minimum 2 years of remote administrative or virtual assistant experience.
• Insurance industry experience is highly preferred, particularly experience supporting:
  • U.S. insurance brokers
  • Insurance agencies
  • Commercial insurance operations
  • Insurance back-office administrative teams
• Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
• Experience with Applied Epic is highly preferred.
• Familiarity with major insurance carrier portals is a strong advantage.
• Strong understanding of administrative workflows, documentation, and follow-up processes.
• Excellent written and verbal English communication skills.
• Professional and confident phone and email communication with U.S. clients and carriers.
• Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details.
• High level of accuracy in data entry and document processing.
• Ability to manage multiple requests and follow-ups while meeting deadlines.
• Organized, dependable, and proactive.
• Able to work independently while knowing when to escalate issues to licensed staff.

Required Software & Applications: Use the same software and applications currently used by the existing VAs.

• Agency Management System (AMS)
• Applied Epic
• Insurance Carrier Portals
• Email / Shared Service Inbox
• Client Portal
• ACORD Certificate Processing Tools/Systems
• Other systems currently used by the existing VA

Work Schedule

• Contracted Hours per Week: 40 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: 9:00 AM – 5:00 PM EST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
• Contracted Hours per Week: 40 hours/week
• Daily Working Time: 9:00 AM – 5:00 PM EST
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills)
• REGION PREFERENCES: Philippines

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

At Centrifuge, we’re not just talking about tokenization; we’re making it real. In the past year alone, we’ve partnered with S&P Dow Jones Indices, announced the first tokenized S&P 500 Index Fund, brought Janus Henderson’s AAA CLO strategy onchain, and crossed $1.7B in TVL. We’re also well-funded, backed by leading investors such as ParaFi Capital, Greenfield, Circle Ventures, and Coinbase. We’re live across more than ten blockchains and building the open infrastructure for real-world assets at scale. We’re looking for a hands-on IT & Automation Engineer to own the systems a fast-moving 20 person team runs on. You’ll own identity, access, and IT operations across our entire SaaS and cloud stack, and your mandate is to automate the repetitive parts away. This is not a ticket mill: expect 2 to 3 requests a day, high trust, high stakes, and the freedom to build the tooling that makes your own queue smaller. You’ll work directly with our DevOps & Security lead, in a company where the security bar is set by a live fintech protocol.

The role

You’ll be the person who keeps IT and operations running for a real production fintech company: access requests, user lifecycle, SaaS administration, and the routine deployments and infrastructure tasks the engineering org depends on. The queue is the job, and automation makes the queue smaller. In your first months you’ll build self-service workflows (Slack bots, Terraform for Google Workspace, small API integrations) that remove a meaningful slice of the recurring requests for good.

You’ll also work hands-on across our GCP and Cloudflare stack with increasing autonomy: routine deployments, DNS changes, CI fixes, and larger infrastructure changes that you prepare and our security lead reviews. Over time the role grows in two directions: deeper into security operations (access governance, compliance engineering, working through SOC 2 hands-on) and deeper into automation, owning the tooling the company runs on. Bigger infrastructure changes you prepare together with our security lead, who owns the architecture. If you’re process-oriented, like owning systems end to end, and get satisfaction from replacing manual work with something you built, this is the role.

Essential Job Functions

• Respond to and resolve daily support requests from the team (Slack, tickets): the fast-turnaround work that keeps everyone unblocked.
• Manage user access and identity across the stack: Google Workspace, GitHub, Notion, 1Password, and other SaaS. Handle onboarding, offboarding, seats, licenses, permissions, and the roles and policies behind each platform.
• Administer SaaS and tooling: account provisioning, license management, vendor tool vetting, and the integrations that connect our tools to each other.
• Automate your own processes: user lifecycle via Terraform or API-driven Python scripts, small API integrations that make tools easier to manage, Slack self-service workflows, and monitoring snippets and bots that surface issues before people report them.
• Support security operations: hardware key (YubiKey) setup and onboarding, access reviews, and day-to-day security policy questions, working with our security lead.
• Execute deployments and keep CI/CD pipelines healthy (GitHub Actions across our repos).
• Operate across our cloud stack on GCP (Cloud Run, IAM, Cloud Functions, Cloud SQL) and Cloudflare (DNS, WAF, Access) with increasing autonomy: routine changes you own outright, bigger changes you prepare for review.
• Create and maintain operational documentation and runbooks so common tasks are repeatable.
• Learn Web3/blockchain operations hands-on.
• Work across European and US timezones in a fully remote, high-compliance environment where security and quality standards are high.

Tech stack: Google Workspace, GitHub, GCP, Cloudflare, GitHub Actions, Docker, Terraform, Python/Bash, Slack APIs, plus Web3 tooling.

Education and experience

• 3+ years in IT engineering, systems administration, IT operations, or MSP roles (in-house IT at a tech company or an MSP escalation role is a great fit; DevOps backgrounds are welcome if the support half of the role genuinely appeals to you).
• Scripting you can show: Python/Go/JS or Bash automation you built to remove repetitive work, not just scripts you ran.
• Hands-on experience running real workloads on a public cloud. GCP is ideal, but any major provider counts.
• Strong Linux/Unix fundamentals.
• Experience administering Google Workspace (or an equivalent identity platform) and a multi-SaaS stack: roles, policies, permissions, licenses.
• Solid Git/GitHub and comfort with CI/CD concepts.
• Excellent written English and a documentation-first, process-oriented mindset.
• Comfortable working with AI-assisted tooling to move faster (we lean on it heavily).
• Nice to have: deep GCP experience, Terraform/IaC, Cloudflare, exposure to compliance frameworks (SOC2, ISO 27001), and curiosity about Web3/blockchain. Prior Web3 experience is a plus, not a requirement.

Working conditions

This is a full-time, permanent role. We work fully remote with a European base, generally around 09:00 to 17:00 local time, with the flexibility to overlap US hours when something needs it. There’s an annual learning budget for courses, conferences, and certifications, and the occasional out-of-hours moment when a production incident needs attention, typically only a handful of times a year and always with escalation support behind you.

Reasons to join

You’d own the entire IT and access surface of a live fintech protocol with over $1B in real assets onchain: one company instead of thirty clients, crypto-grade security practices, and no change-approval bureaucracy between you and a better setup. You’ll work directly with a senior DevOps & Security engineer, with real room to grow. It’s hands-on experience you won’t get in many places, in a small, fast-moving, well-funded team, fully remote, with real autonomy over the systems you look after.

€50,000 - €60,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most...

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most...

Executive Assistant – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Central Time Business Hours

About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

• Manage the CEO’s inbox and prioritize communications.
• Draft professional emails and correspondence on behalf of leadership.
• Coordinate calendars, meetings, appointments, and scheduling priorities.
• Protect executive focus time by proactively managing competing priorities.
• Prepare meeting agendas, materials, and follow-up action items.
• Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

• Review incoming project opportunities and notifications.
• Prepare ancillary product proposals using internal quoting software (training provided).
• Ensure proposals are accurate, complete, and submitted on time.
• Support proposal documentation and sales follow-up activities.
• Assist with sales administration and client-facing documentation.

CRM Management & Reporting

• Maintain accurate CRM records and account information.
• Update opportunities, activities, communications, and deal stages.
• Track customer interactions and project progress.
• Generate CRM reports and sales pipeline updates.
• Ensure data accuracy and consistency across all records.

Administrative & Operational Support

• Prepare presentations, reports, spreadsheets, and business documents.
• Coordinate follow-ups and ensure action items are completed on schedule.
• Organize company documentation and maintain structured filing systems.
• Support daily business operations and special projects.
• Assist leadership with administrative and operational priorities.

Process Improvement

• Identify opportunities to improve administrative workflows.
• Recommend and implement process improvements that increase efficiency.
• Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
• Help improve operational systems and internal processes as the business grows.

What Success Looks Like

• Executive schedules remain organized and optimized.
• Emails and communications are managed efficiently.
• Proposals are completed accurately and submitted on time.
• CRM records stay clean, current, and reliable.
• Administrative workflows become more efficient through continuous improvement.
• Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

• You are highly organized and detail-oriented.
• You anticipate needs before they become problems.
• You enjoy creating structure and improving processes.
• You communicate professionally with internal and external stakeholders.
• You take ownership and work independently with minimal supervision.
• You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

• Previous experience as an:

  • Executive Assistant
  • Administrative Assistant
  • Operations Coordinator
  • Project Coordinator
  • Similar executive support role

• Fluent written and spoken English.

• Experience using CRM platforms such as:

  • HubSpot
  • Salesforce
  • Zoho
  • Similar CRM systems

• Strong Microsoft Office skills, including:

  • Outlook
  • Excel
  • Word
  • PowerPoint

• Experience managing executive calendars and scheduling.

• Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.

• Strong organizational skills with exceptional attention to detail.

• Ability to quickly learn new software and business processes.

• Professional email writing and communication skills.

• Availability during U.S. Central Time business hours.

Nice to Have

• Experience supporting executives in a B2B sales environment.

• Experience preparing:

  • Quotes
  • Proposals
  • Estimates
  • Sales documentation

• Industry experience in:

  • Commercial Furniture
  • Interior Design
  • Architecture
  • Construction
  • Commercial Real Estate

• Experience generating CRM and sales pipeline reports.

• Project coordination or client relationship management experience.

• Experience improving administrative processes and workflows.

What a Typical Day Looks Like

• Review and prioritize the CEO’s inbox.
• Coordinate meetings and manage executive calendars.
• Prepare proposals and sales documentation.
• Update CRM records and generate reports.
• Draft emails, presentations, and business documents.
• Track follow-ups and ensure important tasks stay on schedule.
• Support operational projects and improve internal workflows.
• Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

• Executive calendar accuracy and scheduling efficiency.
• Inbox management and follow-up completion.
• Proposal accuracy and on-time submission.
• CRM data accuracy and reporting quality.
• Administrative task completion and responsiveness.
• Process improvement initiatives implemented.
• Leadership satisfaction and operational efficiency.

Why This Role Stands Out

• High-trust partnership with the CEO.

• Significant ownership across executive support and business operations.

• Opportunity to improve systems using AI and modern productivity tools.

• Exposure to sales operations, CRM management, and business process improvement.

• Fully remote role with long-term growth opportunities.

• Career progression into:

  • Senior Executive Assistant
  • Executive Operations Manager
  • Chief of Staff
  • Operations Manager

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting executives, managing calendars and inboxes, coordinating operations, working with CRM systems, and improving administrative processes. You’ll also have the opportunity to highlight how you’ve used AI tools to improve productivity and support business operations. Your video will be reviewed by the hiring team before moving to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about executive support, enjoy creating structure in fast-moving environments, and want to play a critical role in helping leadership operate more effectively, we’d love to hear from you. Apply today and become a trusted partner to a growing business.

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role:

We’re seeking a Customer Success Platform Content Implementation Manager to own the build, quality, and ongoing maintenance of our Gainsight content— including playbooks, health rules, and human handoff alerting logic. This role sits at the intersection of customer marketing and RevOps, translating lifecycle strategy into scalable, reliably-functioning CSP content. You’ll be the Customer Marketing content builder in Gainsight, ensuring every playbook is built to specification, monitoring and reporting on their success to lifecycle managers and CS counterparts.

Who You Are:

• 5+ years of hands-on experience building and maintaining playbooks, rules, and workflows in Gainsight CSP (required)
• Demonstrated experience designing alerting or handoff logic between marketing/lifecycle systems and human teams (CS, Sales, RevOps)
• Strong systems-thinking mindset with a track record of building for scale — able to anticipate where logic will break as volume, segments, or use cases multiply
• Experience partnering closely with RevOps or CS Ops on shared data models, CRM integrations, and cross-system dependencies
• Rigorous approach to QA and documentation; comfortable establishing process and standards where none exist
• Familiarity with customer health scoring, lifecycle segmentation, or adoption frameworks strongly preferred
• Analytical mindset with the ability to troubleshoot logic issues independently and communicate root cause clearly to non-technical stakeholders
• Excellent cross-functional communication and project management skills; able to manage multiple concurrent build requests and competing priorities
• B2B SaaS experience preferred; customer marketing, customer success, or RevOps background all relevant

What You’ll Do:

• Own end-to-end build of Gainsight CSP playbooks — from requirements gathering with lifecycle marketing, CS, and RevOps stakeholders through configuration, testing, and launch
• Design and maintain human handoff alerting logic in partnership with RevOps, ensuring the right signals route to the right owners at the right time with minimal false positives or missed triggers
• Establish and enforce build quality standards (naming conventions, documentation, QA/testing protocols, version control) so playbooks scale cleanly as new use cases and teams are added
• Monitor and report on  live playbooks and alerts on an ongoing basis, proactively identifying and resolving breakage, logic drift, or data issues before they impact customers
• Partner with Lifecycle lead and RevOps on data architecture and system dependencies (CRM, health score inputs, product usage data) that feed CSP logic, flagging upstream issues that affect playbook accuracy
• Build and maintain internal documentation of playbook logic, ownership, and change history to support auditability and smooth handoffs as the team scales
• Continuously evaluate the playbook portfolio for redundancy, performance, and opportunities for consolidation or optimization as lifecycle and adoption strategy evolves
• Serve as Customer Marketing Gainsight subject matter expert, advising lifecycle marketing and CS stakeholders on capabilities and constraints when building new initiatives

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$99,200—$124,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

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