Headquarters: Remote, United States

Chief Architect

Remote - US

Legion Technologies is building the AI-powered operating system for the hourly workforce. We are hiring a Chief Architect to serve as Legion’s most senior hands-on technical leader and to shape the technical foundation that will power the next decade of product innovation.

This is not a strategy-only or advisory role. The Chief Architect must live close to the code, go deep with engineering teams, challenge assumptions, write and review technical designs, make high-consequence architecture decisions, and help turn bold product ambitions into scalable, reliable production systems.

This person will own architecture and technical decision-making for the most complex parts of Legion’s Workforce Management platform, including AI, optimization, forecasting, scheduling, distributed systems, data platforms, real-time decisioning, enterprise scalability, security, compliance, and developer productivity.

The ideal candidate has built and scaled mission-critical software used by large enterprise customers, has deep technical credibility with senior engineers, and can operate fluidly between code-level decisions and long-term platform strategy. They are pragmatic, decisive, opinionated, and comfortable making hard tradeoffs when simplicity, scalability, reliability, or customer trust require it.

This role reports to the Head of Product, Engineering, and Support. This is an open role currently being filled on an interim basis by the CEO.

Responsibilities and Duties

Hands-On Architecture and Technical Decision-Making

Serve as Legion’s senior-most hands-on technical authority for complex architecture, system design, and platform evolution.

• Personally dive into code, design documents, production incidents, performance bottlenecks, and implementation tradeoffs to diagnose root causes and guide technical direction.
• Lead the hardest technical decisions across AI systems, optimization engines, distributed systems, data architecture, reliability, scalability, security, and platform modernization.
• Write prototypes, reference implementations, architecture decision records, technical specifications, and design patterns where needed to unblock teams and establish clear direction.
• Make high-consequence technical decisions with incomplete information, balancing correctness, simplicity, speed, scalability, reliability, cost, and long-term maintainability.
• Challenge architectural drift, unnecessary complexity, weak abstractions, and short-term decisions that create long-term platform risk.
• Partner directly with Staff, Principal, and senior engineering leaders in design reviews, code-level discussions, and implementation planning.

Platform Architecture and Technical Vision

• Define and own the long-term architecture for Legion’s AI-driven Workforce Management platform across application services, data infrastructure, ML systems, optimization engines, APIs, integration architecture, developer platforms, and enterprise-scale operations.
• Establish engineering-wide standards for system design, scalability, performance, reliability, extensibility, observability, security, and maintainability.
• Serve as the final architectural authority for major platform initiatives and technical decisions with long-term consequences.
• Identify opportunities to reduce complexity, improve system efficiency, accelerate engineering velocity, and unlock new product capabilities.
• Proactively surface technical debt, architectural risk, and platform constraints before they compound into customer, product, or engineering velocity issues.
• Create pragmatic migration paths from current-state architecture to target-state architecture while maintaining uptime, customer trust, backward compatibility, and delivery speed.
• Ensure Legion’s architecture supports enterprise configurability and extensibility without allowing uncontrolled customization or product fragmentation.

AI, Optimization, and Decision Systems

• Architect AI-native product capabilities across forecasting, scheduling, labor optimization, recommendations, copilots or agents, anomaly detection, decision automation, and other intelligent workforce management use cases.
• Define the architecture for production AI systems, including data pipelines, feature platforms, model training, model serving, retrieval, evaluation, monitoring, feedback loops, and continuous improvement.
• Make clear build-versus-buy decisions across LLMs, classical ML, optimization solvers, retrieval systems, evaluation frameworks, and internal AI platforms.
• Partner closely with Product, Data Science, and Engineering to turn mathematically complex labor optimization problems into reliable, scalable, explainable production systems.
• Establish standards for AI system quality, including accuracy, latency, cost, explainability, drift detection, reliability, customer-specific behavior, and production observability.
• Ensure Legion’s AI capabilities remain differentiated, defensible, enterprise-ready, and deeply integrated into operational workflows rather than bolted on as superficial features.

Distributed Systems, Data, and Enterprise Scale

• Drive architecture for large-scale, multi-tenant SaaS systems serving complex enterprise customers with high availability, performance, security, and compliance expectations.
• Lead technical decisions involving microservices, APIs, event-driven architecture, distributed data processing, real-time systems, data governance, and large-scale analytics.
• Improve the architecture for observability, incident analysis, performance engineering, capacity planning, reliability, and operational excellence.
• Use production data, incidents, escalations, and customer operational patterns as inputs into architecture and platform improvement.
• Ensure architectural decisions support global scale, data residency, enterprise integrations, configurability, extensibility, and long-term platform leverage.

Product, Business, and Customer Impact

• Connect technical decisions directly to customer value, product velocity, implementation speed, scalability, reliability, and long-term platform advantage.
• Partner with Product and Engineering leadership to translate ambitious product goals into executable architecture and technical roadmaps.
• Understand enterprise customer complexity and design systems that support real-world operational variability without creating unsustainable technical debt.
• Support strategic customer, partner, and vendor architecture discussions where deep technical credibility is required.
• Help evaluate technical implications of major product, partner, platform, and commercial decisions.

Engineering Culture and Technical Talent

• Mentor and elevate Staff Engineers, Principal Engineers, architects, and senior engineering leaders across the organization.
• Raise the bar for technical judgment, system design, architecture reviews, documentation, code quality, operational discipline, and engineering craftsmanship.
• Help assess, attract, and develop senior technical talent, including Staff, Principal, and architect-level engineers.
• Build a culture of disciplined technical thinking, direct debate, clear decision-making, and pragmatic execution.
• Ensure architectural decisions are documented clearly, understood broadly, and translated into executable engineering plans.

Security, Compliance, and Enterprise Readiness

• Own the architectural approach to enterprise security, data governance, privacy, compliance, auditability, and resilience.
• Ensure architecture supports SOC 2, ISO 27001, data residency, access control, tenant isolation, regulatory requirements, and other needs of large global enterprise customers.
• Partner with Security, Infrastructure, Product, and Engineering teams to make security and compliance foundational architectural properties rather than after-the-fact controls.

Travel Requirements

• Up to 15% travel for leadership collaboration, engineering offsites, strategic customer engagements, and other business-critical meetings.

Required Skills and Qualifications

Experience Level

15+ years of experience building and scaling large-scale software systems.Prior experience as a Chief Architect, Distinguished Engineer, Principal Architect, very senior Principal Engineer, or equivalent senior technical leadership role.

• Demonstrated success designing and scaling mission-critical, multi-tenant SaaS platforms for enterprise customers.
• Deep hands-on experience with large-scale distributed systems, cloud-native architecture, data platforms, APIs, event-driven systems, platform engineering, and high-availability production environments.
• Proven ability to operate as a hands-on technical leader who can credibly engage in code-level and design-level discussions with senior engineers.
• Experience making major architecture decisions for systems with high scale, high reliability requirements, complex domain logic, and long product lifecycles.
• Experience modernizing large production systems incrementally while maintaining uptime, backward compatibility, customer trust, and engineering velocity.
• Experience building or supporting AI, ML, optimization, decisioning, forecasting, or data-intensive products in production.
• Strong understanding of observability, incident response, performance engineering, reliability architecture, capacity planning, and operational excellence.
• Ability to communicate complex technical concepts clearly to engineering teams, executives, customers, and cross-functional partners.

Technical Depth

• Deep expertise in distributed systems, system design, cloud architecture, service-oriented or microservices architectures, APIs, event-driven systems, and large-scale data processing.
• Strong experience with cloud platforms such as AWS, GCP, or Azure.
• Strong experience with modern engineering practices, including architecture reviews, design documents, code reviews, testing strategy, deployment architecture, observability, and production operations.
• Experience with languages such as Java, Kotlin, Go, Python, Scala, or similar modern backend languages.
• Ability to reason deeply about tradeoffs involving performance, latency, throughput, cost, reliability, developer productivity, extensibility, and maintainability.

Leadership and Judgment

• Strong architectural judgment: knows when to simplify, when to re-platform, when to tolerate debt, and when to force a hard technical reset.
• Demonstrated ability to make bold technical decisions with incomplete information and drive alignment across senior technical and executive stakeholders.
• Ability to influence without relying on hierarchy, while still being willing to make clear decisions when consensus is insufficient.
• Strong product and business judgment; able to connect architecture decisions to customer outcomes, implementation speed, product differentiation, and company strategy.
• Pragmatic builder mindset: balances long-term architecture with startup speed, customer urgency, and execution realities.

Preferred Qualifications and Attributes

• Experience building platforms used by millions of users or supporting very large-scale enterprise operations.
• Experience at companies known for large-scale distributed systems, AI, cloud infrastructure, enterprise SaaS, workforce management, supply chain, fintech, commerce, logistics, or other complex operational domains.
• Familiarity with optimization engines, scheduling algorithms, forecasting systems, constraint solvers, real-time decision systems, or mathematically complex production systems.
• Experience architecting AI-native product capabilities, including LLM-enabled workflows, AI agents or copilots, model evaluation, retrieval systems, feedback loops, and production monitoring.
• Experience building internal developer platforms, platform infrastructure, data platforms, ML pipelines, or large-scale analytics systems.
• Experience designing highly configurable enterprise platforms without creating unbounded customization or implementation complexity.
• Experience participating in strategic customer architecture reviews or technical due diligence with large enterprise customers.
• Bachelor’s or Master’s degree in Computer Science or a related technical field; PhD a plus but not required.

Candidate Profile

The strongest candidate will be a deeply technical, hands-on architect who still has the range to shape company-level technical direction. They are not a generic enterprise architect, process owner, or strategy-only leader. They are a builder and technical decision-maker who can personally engage with Legion’s hardest problems and earn the respect of the strongest engineers in the company.

They should be comfortable moving between:

• Code and architecture.
• Product ambition and technical feasibility.
• AI innovation and production reliability.
• Startup speed and enterprise-grade rigor.
• Long-term platform strategy and immediate technical execution.

They should be opinionated but not dogmatic, decisive but not reckless, and pragmatic without accepting mediocrity. They should be able to simplify complex systems, identify the real technical risks, and force clarity where teams are stuck in ambiguity.

Compensation and Benefits

Salary Range: Base Salary Range $300,000- $385,000 + Bonus + Stock Equity.

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.

Our posted salary range is done in good faith based on national data and may be refined for a candidate's region, town, or cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount budgeted internally, and internal equity for the same position within the company.

Benefits include, but are not limited to:

• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment.
• 401k plan.
• Discretionary Paid Time Off and Paid Holidays.
• Parental Leave.
• Equity.
• Monthly Wellness Reimbursement.
• Monthly Lunch on Legion.

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. 

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY 

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees.  Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co

 

Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.

How We Determine What We Pay

As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.

Job Applicant Privacy Policy

This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.

This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.

1. Types of Personal Information We Handle

   We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:

   • Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
   • Professional or employment-related information, including:
     • Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
     • Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
   • Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
   • Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
   • Other information such as any information you voluntarily choose to provide in connection with your job application.

2. How We Use Personal Information

   We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.

3. With Whom We Share Personal Information

   We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):

   • Internally: to other Legion personnel involved in the recruiting and hiring process.
   • Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
   • Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
   • Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
   • Business Transaction Purposes: in connection with the sale, purchase, or merger.
4. How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.

To apply: https://weworkremotely.com/remote-jobs/legion-chief-architect

Trial Library is an AI-native research platform with a mission to improve healthcare outcomes by expanding access to precision medicine.

About Trial Library

Trial Library is an AI-native enrollment and care navigation platform that accelerates access to precision medicine. In collaboration with biopharmaceutical manufacturers, payers, and health systems, Trial Library enables the delivery of clinical trials as a standard care option - improving patient access, advancing oncology outcomes, and reducing the total cost of care. Backed by leading healthcare venture capital firms, Trial Library’s platform is currently deployed in 840+ clinics and 3,000+ providers nationwide.

Trial Library is seeking an experienced Head of Engineering to lead our engineering organization and build the next generation of our AI-native platform. You will lead Engineering and Infrastructure while partnering closely with Product to deliver secure, scalable, and high-performing software. This is a hands-on leadership role for an engineering leader who enjoys solving complex technical challenges, building production AI systems, and mentoring exceptional engineering teams in a fast-paced startup environment. You’ll help shape the technical direction of our platform while remaining deeply engaged in architecture, engineering execution, and technical decision-making.

Your Responsibilities:

• Lead and scale Trial Library’s Engineering organization, fostering a collaborative and high-performing culture.

• Partner with Product to translate business and customer needs into scalable technical solutions.

• Own software architecture, engineering execution, platform reliability, and technical delivery.

• Lead application engineering, AI engineering, infrastructure, DevSecOps, IT, and platform operations.

• Design and build cloud-native systems supporting AI-powered products, including LLM applications, retrieval-augmented generation (RAG), AI agents, model evaluation, and production inference services.

• Drive engineering excellence through modern software development practices, CI/CD, testing, observability, and operational excellence.

• Build resilient, scalable infrastructure capable of supporting rapid product growth and evolving AI workloads.

• Recruit, mentor, and develop high-performing engineering teams while creating an environment of continuous learning.

• Partner cross-functionally with Clinical, Customer Success, Commercial, and Operations to deliver reliable customer experiences.

• Ensure platform security, privacy, and compliance with HIPAA and SOC 2 requirements.

• Balance engineering velocity with scalability, reliability, maintainability, and long-term technical health.

• Stay current on emerging AI technologies and engineering best practices to continuously improve our platform.

Your Requirements:

• 8+ years of progressive software engineering experience, including engineering leadership in startup or high-growth environments.

• Experience leading engineering teams responsible for building and scaling SaaS platforms.

• Strong technical background in distributed systems, cloud-native architecture, APIs, and modern software engineering practices.

• Experience building and operating production AI systems using large language models (LLMs), retrieval-augmented generation (RAG), AI agents, machine learning infrastructure, or related technologies.

• Experience designing scalable cloud infrastructure on AWS, GCP, or Azure, including Kubernetes, CI/CD, infrastructure automation, and observability.

• Demonstrated success recruiting, mentoring, and growing high-performing engineering teams.

• Ability to balance rapid product delivery with platform reliability, security, and long-term maintainability.

• Excellent communication skills with the ability to collaborate across departments

• Experience within healthcare, life sciences, clinical research, or another regulated industry is preferred.

• Familiarity with FHIR, HL7, HIPAA, and SOC 2 is a plus.

$228,000 - $285,000 a year

Compensation & On-Site Requirement

This is a hybrid role based in San Francisco, CA, with a requirement of three days per week in the office (Wednesday, Thursday, & Friday). The salary range for this position is $228,000–$285,000 per year, plus performance incentives and equity, and reflects a good faith estimate of base pay for candidates working in this location. Final compensation will be based on experience, skills, qualifications, and network depth relevant to the role.

Why Trial Library

• Meaningful impact — helping patients access clinical trials faster through better technology and workflows
• High ownership environment — autonomy to build, test, and influence strategy across the business
• Collaborative team culture — low ego, high trust, and close partnership across functions
• Opportunity for growth — join at an early stage with meaningful exposure to company-building and decision-making

Our Core Values

• Ally is our favorite moniker
• The broadest reach is worth the effort
• Celebrate measurable improvements in access and  outcomes
• Fearless advocates for representation in research
• Incentives matter to stakeholders choosing our products
• Taking initiative is actually giving
• We are accountable for the experience of patients and providers
• Empathy and humility are the real dynamic duo

Our Benefits & Perks

• Health & Wellness: Comprehensive medical, dental, and vision coverage for employees and eligible dependents, along with disability, life, and supplemental insurance options designed to support your overall well-being.
• Time Off & Workplace Support: Flexible paid time off, observed company holidays, and a one-time home office stipend to help you create a productive and comfortable remote workspace within our hybrid environment.
• Financial & Lifestyle Benefits:401(k) program, pre-tax HSA and FSA options, commuter benefits, financial wellness resources, and access to legal protection plans to support both short- and long-term planning.
• Additional Support & Voluntary Benefits: Access to voluntary benefit offerings including pet wellness support, domestic partner coverage, and additional programs that support the diverse needs of our team members and their families.

Our Interview Process

Our interview process typically includes four stages, followed by reference checks and an offer. Depending on the role, particularly for technical or senior positions, the process may vary slightly and can include a technical assessment, case study, presentation, practical exercise, additional interview conversations, or conversations with members of our leadership team and investors.

Trial Library, Inc. is an equal opportunity employer committed to building an inclusive workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military status, medical condition, family or medical leave status, political affiliation, or any other characteristic protected by applicable federal, state, or local law.

Trial Library, Inc. is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the recruiting process. If you require assistance or accommodation, please contact [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

Reporting to the VP of Engineering, the Director of Engineering will lead the engineering organization responsible for the systems at the core of how teams, venues, and promoters manage tickets and operate their businesses. Hundreds of major live event venues around the globe rely on the SeatGeek platform, including those home to the Dallas Cowboys, Cleveland Cavaliers, Florida Panthers, and Manchester United F.C.

You will set technical direction for this complex, mature platform while helping lead its evolution toward SeatGeek’s next generation of products and architecture. At the same time, you will help change how we build software as we move toward an AI-native engineering organization.

This role requires someone who can move comfortably between technology, product, and the ticketing domain. You will partner closely with Product and Design leadership, Engineering Managers, Senior Engineers, and our clients to turn complicated business problems into clear technical and product direction.

What you’ll do

• Set technical direction across US Ticketing, working with Engineering Managers and Staff+ engineers on architecture, system ownership, modernization, and platform boundaries
• Lead the evolution of a mature, business-critical platform, balancing client commitments and near-term delivery with long-term reliability, scalability, and modernization
• Stay close to the technology and contribute directly when useful, whether through code, prototypes, debugging, architecture reviews, technical designs, or documentation
• Pioneering AI-native engineering by evolving how teams design, build, test, operate, and understand software, and by turning successful experiments into repeatable improvements
• Partner as a peer with Product and Design leadership to shape strategy, not simply execute a roadmap
• Develop a deep understanding of our clients and business, distinguish client-specific needs from durable platform opportunities, and participate directly in important client, sales, and implementation conversations when engineering context matters
• Lead and develop Engineering Managers and senior technical leaders, creating clear ownership and strong leverage through others
• Build a strong engineering organization by developing leaders, growing Staff+ talent, and evolving team structure as the business changes
• Create an engineering culture that combines high ownership, healthy technical debate, strong execution, and sustainable performance

What you have

• Experience leading multiple engineering teams and Engineering Managers in a complex software organization
• Strong technical judgment and enough architectural depth to work credibly with senior engineers on difficult system and platform decisions
• A willingness and ability to contribute technically when it is the highest-leverage way to help, including architecture, technical writing, prototyping, debugging, and code
• Hands-on experience with AI-assisted software development and a strong point of view on how AI changes engineering practices and the software development lifecycle
• Experience evolving mature, business-critical systems while continuing to deliver customer value
• A track record of creating technical strategy from ambiguous product and business problems
• Experience partnering closely with senior Product and Design leaders and learning complex customer domains quickly
• Experience developing Engineering Managers and Staff+ engineers and creating leverage through other leaders
• Strong cross-functional leadership, communication, ownership, and comfort making consequential decisions with incomplete information
• Experience with ticketing, live events, commerce, payments, reservations, inventory, or similarly complex transactional systems is a plus

Our stack

US Ticketing includes mature systems that have powered some of the world’s largest live events for years alongside newer services and applications. We care much more about your ability to understand complex systems, make sound architectural decisions, lead modernization, and use new tools effectively than experience with any particular language or framework.

This is a deeply technical leadership role. We do not expect the Director to be the primary implementer, but we do expect them to be willing and able to contribute technically when it helps move the team forward. AI is becoming a core part of our engineering process, and this leader will help us rethink how teams build and evolve software in an AI-native development environment.

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $360 per quarter to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $236,000-$341,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

#LI-Remote

The big picture: Axios is a modern media company built around clarity, trust, and smart, essential coverage. As AI reshapes how companies operate, Axios has an opportunity to become more AI-native in how we build products, improve workflows, and help teams move faster with better judgment. We are hiring a Sr. Director of Engineering to lead the people, systems, and practices behind reliable products.

Why it matters: This leader will develop engineering managers and senior technical leaders while closely guiding teams using AI to build and experiment. Working closely with the CTO, you will turn company technology direction into clear engineering decisions and execution.

Go deeper: The role spans engineering across Axios products, platforms, and workflows, from our CMS and axios.com to newsletters, Local products, internal tools, and systems supporting the Newsroom and business teams. Product, Newsroom, and business leaders set the goals. Engineering builds the systems and capabilities that help achieve them. The right leader will speed decisions, shorten the path from idea to product, spot risks early, and escalate issues before they grow. Responsibilities include:

• Partner closely with the CTO and engineering leaders to shape engineering strategy and technical direction.
• Lead and develop engineering managers and senior technical leaders, supporting clear accountability and a healthy culture. Develop and retain strong talent, and hire thoughtfully as needs evolve.
• Strengthen planning, delivery, quality, and reliability. Help teams make faster decisions, move ideas into products, spot risks, and escalate issues early.
• Partner with Product, Design, Newsroom, and business leaders to turn priorities into technical plans and match engineering capacity to the most important work.
• Bring strong judgment to architecture, platforms, and reliability, especially when tradeoffs span teams.
• Own the operating standards, guidelines, and practices that help engineering teams plan, build, test, release, operate, and learn effectively.
• Establish shared benchmarks and baselines for engineering health.
• Lead vendor evaluation and selection for engineering tools, platforms, and services, balancing capability, cost, security, reliability, support, and long-term fit.
• Help define modern engineering leadership inside an AI-native media company and shape how Axios builds, learns, and delivers at speed.

Worthy of your time: This leader must be a close partner to the CTO and senior leaders who can explain technical details clearly and dive deep with engineers on technical and architectural questions. Success means faster decisions, a shorter path from idea to product, strong engineering leadership, reliable systems, and an organization that sees around corners. What we’re looking for:

• You have led and developed engineering managers and senior technical leaders, setting clear expectations and addressing performance directly.
• You have helped teams use AI to improve how they build, test, and operate software and to experiment with new product capabilities.
• You translate technical details for executives and nontechnical partners while going deep with engineers on technical and architectural questions.
• You quickly understand unfamiliar areas, ask the right questions, and know when to bring in expertise, invest in platforms, simplify systems, or accept a short-term tradeoff.
• Ideally, you have led teams responsible for high-traffic digital products and the platforms behind them.
• You have a strong vision for how AI and technology will change engineering practices, product development, platforms, and internal workflows.

Starting salary for this role is in the range of $250,000 - $270,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation benefits. Axios’ compensation philosophy takes into account the cost of labor differentials across the country. Because this is a remote-optional job posting, this salary range takes into account all possible locations within the United States, but candidates will only be eligible for the salary range for their location.

Axios is committed to embracing artificial intelligence as a core part of how we work. All team members are expected to actively develop AI literacy and use AI tools to enhance their productivity, creativity, and efficiency. We invest in ongoing learning to ensure every employee is equipped to responsibly and effectively integrate AI into their daily workflows .

What Axios brings to the table besides salary:

• 401(k) with employer match
• Robust PPO and high-deductible health insurance options on the Blue Cross Blue Shield network
• Employer Health Savings Account (HSA) contribution for the high-deductible health plan option
• Dental and vision coverage
• Primary caregiver 12-week paid leave
• Generous vacation policy, plus holidays
• One mental health day per quarter
• Annual learning and development stipend
• $100 monthly work-from-home stipend
• Tele-mental health services through Headspace
• OneMedical membership, including telehealth services
• Personal health advocacy resources through HealthAdvocate
• Inclusive fertility, hormonal health and family-forming benefits through Carrot Fertility
• Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
• Increased work flexibility for parents and caretakers
• Virtual company-sponsored social events
• A strong and positive work environment
• A commitment to an open, inclusive, and diverse work culture

Equal Opportunity Employer Statement

Axios is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The big picture: Axios is a modern media company built around clarity, trust, and smart, essential coverage. As AI reshapes how companies operate, Axios has an opportunity to become more AI-native in how we build products, improve workflows, and help teams move faster with better judgment. We are hiring a Sr. Director of Engineering to lead the people, systems, and practices behind reliable products.

Why it matters: This leader will develop engineering managers and senior technical leaders while closely guiding teams using AI to build and experiment. Working closely with the CTO, you will turn company technology direction into clear engineering decisions and execution.

Go deeper: The role spans engineering across Axios products, platforms, and workflows, from our CMS and axios.com to newsletters, Local products, internal tools, and systems supporting the Newsroom and business teams. Product, Newsroom, and business leaders set the goals. Engineering builds the systems and capabilities that help achieve them. The right leader will speed decisions, shorten the path from idea to product, spot risks early, and escalate issues before they grow. Responsibilities include:

• Partner closely with the CTO and engineering leaders to shape engineering strategy and technical direction.
• Lead and develop engineering managers and senior technical leaders, supporting clear accountability and a healthy culture. Develop and retain strong talent, and hire thoughtfully as needs evolve.
• Strengthen planning, delivery, quality, and reliability. Help teams make faster decisions, move ideas into products, spot risks, and escalate issues early.
• Partner with Product, Design, Newsroom, and business leaders to turn priorities into technical plans and match engineering capacity to the most important work.
• Bring strong judgment to architecture, platforms, and reliability, especially when tradeoffs span teams.
• Own the operating standards, guidelines, and practices that help engineering teams plan, build, test, release, operate, and learn effectively.
• Establish shared benchmarks and baselines for engineering health.
• Lead vendor evaluation and selection for engineering tools, platforms, and services, balancing capability, cost, security, reliability, support, and long-term fit.
• Help define modern engineering leadership inside an AI-native media company and shape how Axios builds, learns, and delivers at speed.

Worthy of your time: This leader must be a close partner to the CTO and senior leaders who can explain technical details clearly and dive deep with engineers on technical and architectural questions. Success means faster decisions, a shorter path from idea to product, strong engineering leadership, reliable systems, and an organization that sees around corners. What we’re looking for:

• You have led and developed engineering managers and senior technical leaders, setting clear expectations and addressing performance directly.
• You have helped teams use AI to improve how they build, test, and operate software and to experiment with new product capabilities.
• You translate technical details for executives and nontechnical partners while going deep with engineers on technical and architectural questions.
• You quickly understand unfamiliar areas, ask the right questions, and know when to bring in expertise, invest in platforms, simplify systems, or accept a short-term tradeoff.
• Ideally, you have led teams responsible for high-traffic digital products and the platforms behind them.
• You have a strong vision for how AI and technology will change engineering practices, product development, platforms, and internal workflows.

Starting salary for this role is in the range of $250,000 - $270,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation benefits. Axios’ compensation philosophy takes into account the cost of labor differentials across the country. Because this is a remote-optional job posting, this salary range takes into account all possible locations within the United States, but candidates will only be eligible for the salary range for their location.

Axios is committed to embracing artificial intelligence as a core part of how we work. All team members are expected to actively develop AI literacy and use AI tools to enhance their productivity, creativity, and efficiency. We invest in ongoing learning to ensure every employee is equipped to responsibly and effectively integrate AI into their daily workflows .

What Axios brings to the table besides salary:

• 401(k) with employer match
• Robust PPO and high-deductible health insurance options on the Blue Cross Blue Shield network
• Employer Health Savings Account (HSA) contribution for the high-deductible health plan option
• Dental and vision coverage
• Primary caregiver 12-week paid leave
• Generous vacation policy, plus holidays
• One mental health day per quarter
• Annual learning and development stipend
• $100 monthly work-from-home stipend
• Tele-mental health services through Headspace
• OneMedical membership, including telehealth services
• Personal health advocacy resources through HealthAdvocate
• Inclusive fertility, hormonal health and family-forming benefits through Carrot Fertility
• Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
• Increased work flexibility for parents and caretakers
• Virtual company-sponsored social events
• A strong and positive work environment
• A commitment to an open, inclusive, and diverse work culture

Equal Opportunity Employer Statement

Axios is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why South Africa

South Africa has one of the strongest engineering communities anywhere in the world, and we are deliberately growing our technology organisation in the country. We already have several team members based here. The work is fully remote, and the mission we are working on is a good deal closer to home than it is for our teams elsewhere.

So, now we are looking for our Head of Engineering, Rewards to join us in South Africa.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

• Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
• Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
• Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
• Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
• Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
• Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
• Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
• Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
• Build the platform to serve customers across multiple geographies as Moniepoint expands.
• Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

• Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
• Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
• Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
• Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
• 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
• Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
• Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
• Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
• Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
• A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
• A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
• An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
• Rewards established as a measurable contributor to retention and engagement across the customer base.
• Clear architecture standards and engineering processes in place across the product units.

Why Join Us

• A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
• Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
• Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

• You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
• You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
• You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
• You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
• You have managed and developed large engineering teams of 20 or more members.
• Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
• A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
• Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
• Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
• A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
• Commercial teams able to move faster because the tooling beneath them is dependable.
• A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

• Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
• A genuine platform modernisation mandate with the autonomy and backing to see it through.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

• You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
• You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
• You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
• You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
• You have managed and developed large engineering teams of 20 or more members.
• Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
• A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
• Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
• Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
• A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
• Commercial teams able to move faster because the tooling beneath them is dependable.
• A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

• Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
• A genuine platform modernisation mandate with the autonomy and backing to see it through.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Portugal

We have a small but strong group of team members in Portugal, having joined us from companies like Feedzai and OLX. As we continue to build out our engineering organisation across Europe, Portugal is a market we are actively hiring into.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Portugal.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Spain

Some of our most mission-critical team members are based in Spain, having joined us from companies like Wise and Glovo. Moniepoint is one of the largest and fastest-growing digital banks in Africa, and this is an opportunity to work on genuinely impactful problems: disrupting financial services at scale in emerging markets, and building systems and products that process hundreds of billions of dollars in transaction volume annually for tens of millions of people.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Spain.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Pakistan

Pakistan is home to the third-largest concentration of technology team members at Moniepoint, and it’s one of the fastest-growing markets we hire into, with real headroom for growth in seniority and scope. We look for people here who understand first-hand what it means for financial services to be difficult to access, and who want to work on problems at a genuine international scale - changing how banking works across emerging markets.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in Pakistan.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

• Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
• Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
• Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
• Drive platform evolution towards multi-currency and international scalability.
• Ensure platform reliability, scalability and security within a regulated environment.
• Partner with product, commercial and operations teams to align technical investments with business goals.
• Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

• Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
• Deep knowledge of API-first products, developer platforms and API integration.
• Proven leadership of multiple engineering teams via managers in a scaling organisation.
• Strong backend engineering skills in high-throughput, distributed transactional systems.
• Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

• A preliminary phone call with the recruiter
• A Panel interview session with two of our VPs of Engineering
• A Technical Assessment with our Group CTO / Co-founder
• A Behavioral and technical interview with our Group CEO / Founder
• Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

• Java (latest versions)
• Spring and Spring Boot
• Docker and Kubernetes
• PostgreSQL, DynamoDB, Elastic search
• Microservices architecture on AWS

What we can offer you

• Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
• Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Spain

Some of our most mission-critical team members are based in Spain, having joined us from companies like Wise and Glovo. Moniepoint is one of the largest and fastest-growing digital banks in Africa, and this is an opportunity to work on genuinely impactful problems: disrupting financial services at scale in emerging markets, and building systems and products that process hundreds of billions of dollars in transaction volume annually for tens of millions of people.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Spain.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we see it as a long-term strategic location for senior hires, particularly within engineering. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Poland.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why United Kingdom

The UK is home to our headquarters where more than 70 team members are based. Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Supply Chain to join us in the UK.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why South Africa

South Africa has one of the strongest engineering communities anywhere in the world, and we are deliberately growing our technology organisation in the country. We already have several team members based here. The work is fully remote, and the mission we are working on is a good deal closer to home than it is for our teams elsewhere.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in South Africa.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

• Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
• Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
• Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
• Drive platform evolution towards multi-currency and international scalability.
• Ensure platform reliability, scalability and security within a regulated environment.
• Partner with product, commercial and operations teams to align technical investments with business goals.
• Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

• Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
• Deep knowledge of API-first products, developer platforms and API integration.
• Proven leadership of multiple engineering teams via managers in a scaling organisation.
• Strong backend engineering skills in high-throughput, distributed transactional systems.
• Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

• A preliminary phone call with the recruiter
• A Panel interview session with two of our VPs of Engineering
• A Technical Assessment with our Group CTO / Co-founder
• A Behavioral and technical interview with our Group CEO / Founder
• Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

• Java (latest versions)
• Spring and Spring Boot
• Docker and Kubernetes
• PostgreSQL, DynamoDB, Elastic search
• Microservices architecture on AWS

What we can offer you

• Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
• Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Description

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Senior Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy. As a member of Sprout’s Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout’s Engineering team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We’re actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

With collaborative, cross-functional teams spanning front-end, back-end, applied science, and ML Ops, our team is a place to sharpen your craft and solve hard problems alongside some of the smartest people in the industry. As a Director of Engineering, you’ll operate at “tech-giant” scale, leading engineers and technical leaders while partnering closely with Product, Design, Data Science, and other teams to shape strategy and deliver against a shared roadmap. You’ll provide leadership across architecture, system design, engineering execution, and talent development, while helping define how our products, platforms, and services interconnect and scale. You’ll also join an empathetic Engineering Leadership team committed to helping each other grow, raising the bar for engineering excellence, and supporting our teams in delivering world-class products.

What you’ll do

• As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning teams of applied AI/ML scientists and engineers and steering them to iteratively deliver quality results.
• You’ll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.
• You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.
• Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading applied science teams, you’ll lead teams to iteratively deliver quality software.
• You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.
• You’ll grow your team of engineers and applied scientists by example with effective feedback, coaching, and career development.

What you’ll bring

We’re looking for a collaborative, pragmatic, highly motivating Engineering leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning. If you confidently lead teams to solve hard problems, push them to learn from and teach each other, and work across functions and teams to get your teams to deliver,  we’d love to talk with you!

The minimum qualifications for this role include:

• 7+ years of experience building and supporting products in a production environment
• 7+ years in software development, including several years leading teams and managing through leaders, with a track record of building sustainable, high-performing team structure.
• Experience leading engineering teams building AI/ML or agentic products, including partnering with or leading applied scientists and AI/ML engineers.
• Recent, direct experience (typically the last 2-3 years) leading or closely driving the development of modern AI products, agentic or LLM-based systems, evaluation and quality, built on foundation models. We care more about the depth and recency of your AI-product experience than the number of years.

Preferred qualifications for this role include:

• Direct experience leading a mixed team of applied scientists and AI/ML engineers, and an understanding of how to lead research-inflected work, evaluation, model judgment, and quality, alongside product engineering.
• Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, applied scientists, and AI/ML engineers
• Experience at a SaaS or product company that made a meaningful AI pivot or shift in product direction.
• Experience aligning a team’s focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse, global customer base
• Track record of influencing and aligning stakeholders across different points of view or functions, to drive successful outcomes
• Experience developing enterprise-level distributed applications using Python, Java, distributed queuing systems, etc.
• Experience developing systems to deploy, manage, evaluate, and serve machine learning models and agentic products at scale
• Experience with generative AI, including open source and third party solutions (e.g., OpenAI)

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experiencing Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
• Meeting your team in 1:1s to understand what’s working, what’s not, and gathering learnings to implement into your role
• Establishing relationships with other engineering, product and design leaders and identify areas of opportunity

Within 3 months, you’ll start hitting your stride by:

• Participating in architectural discussions and decisions, bringing an informed industry perspective to ask the right questions and guide your team toward successful outcomes
• Assuming management of the AI team’s engineering leaders. Meeting with them regularly and providing them with direct, constructive feedback on their work, as well as formulating career growth plans
• Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
• Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams
• Helping your team and leaders improve processes and team rituals
• Building relationships with our infrastructure, product, go to market, legal, and support teams and identify ways your teams can be more proactive and effective.

Within 6 months, you’ll be making a clear impact through:

• Guiding and proactively evaluating your team’s execution on a major feature launch.
• Understanding the business goals and helping the team proactively focus on the right problems while balancing technical debt, bugs, and product features with measurable results
• Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
• Partnering with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
• Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continue to develop your team, both personally and professionally, and having development plans in place for your team to hold them accountable
• Serving as Sprout’s bridge to the broader AI/ML industry by staying current on emerging trends and technologies and proactively bringing that outside perspective into the team’s strategy and roadmap
• Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout
• Surprise us! Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• 100% Employer-Paid Health Benefits: We cover 100% of the premiums for you and your eligible dependents, including comprehensive medical, dental (basic & major), vision, life insurance, and disability.
• Generous Paid Time Off: 25 days of vacation annually, plus 5 paid sick days, all public holidays, and additional company-wide Rest & Recharge days.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Annual Lifestyle Stipend: A $950 CAD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Remote Work Support: A one-time $550 USD (equivalent) stipend to set up your home office, plus a monthly $50 USD (equivalent) stipend for internet.
• Personalized Financial Wellness: No-cost, confidential access to financial experts through Your Money Line to support your personal financial goals.
• Family & Care Support: Access to subsidized child and eldercare options through Care.com.
• Charitable Giving: A company match for your donations to eligible organizations.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: CA$232,000 – CA$300,000 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is CA$232,000 – CA$348,000.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

Candidates for this remote work opportunity must be based in either Alberta, British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time.

#LI-Remote

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Description

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Senior Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy. As a member of Sprout’s Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout’s Engineering team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We’re actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

With collaborative, cross-functional teams spanning front-end, back-end, applied science, and ML Ops, our team is a place to sharpen your craft and solve hard problems alongside some of the smartest people in the industry. As a Director of Engineering, you’ll operate at “tech-giant” scale, leading engineers and technical leaders while partnering closely with Product, Design, Data Science, and other teams to shape strategy and deliver against a shared roadmap. You’ll provide leadership across architecture, system design, engineering execution, and talent development, while helping define how our products, platforms, and services interconnect and scale. You’ll also join an empathetic Engineering Leadership team committed to helping each other grow, raising the bar for engineering excellence, and supporting our teams in delivering world-class products.

What you’ll do

• As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning teams of applied AI/ML scientists and engineers and steering them to iteratively deliver quality results.
• You’ll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.
• You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.
• Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading applied science teams, you’ll lead teams to iteratively deliver quality software.
• You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.
• You’ll grow your team of engineers and applied scientists by example with effective feedback, coaching, and career development.

What you’ll bring

We’re looking for a collaborative, pragmatic, highly motivating Engineering leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning. If you confidently lead teams to solve hard problems, push them to learn from and teach each other, and work across functions and teams to get your teams to deliver,  we’d love to talk with you!

The minimum qualifications for this role include:

• 7+ years of experience building and supporting products in a production environment
• 7+ years in software development, including several years leading teams and managing through leaders, with a track record of building sustainable, high-performing team structure.
• Experience leading engineering teams building AI/ML or agentic products, including partnering with or leading applied scientists and AI/ML engineers.
• Recent, direct experience (typically the last 2-3 years) leading or closely driving the development of modern AI products, agentic or LLM-based systems, evaluation and quality, built on foundation models. We care more about the depth and recency of your AI-product experience than the number of years.

Preferred qualifications for this role include:

• Direct experience leading a mixed team of applied scientists and AI/ML engineers, and an understanding of how to lead research-inflected work, evaluation, model judgment, and quality, alongside product engineering.
• Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, applied scientists, and AI/ML engineers
• Experience at a SaaS or product company that made a meaningful AI pivot or shift in product direction.
• Experience aligning a team’s focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse, global customer base
• Track record of influencing and aligning stakeholders across different points of view or functions, to drive successful outcomes
• Experience developing enterprise-level distributed applications using Python, Java, distributed queuing systems, etc.
• Experience developing systems to deploy, manage, evaluate, and serve machine learning models and agentic products at scale
• Experience with generative AI, including open source and third party solutions (e.g., OpenAI)

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experiencing Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
• Meeting your team in 1:1s to understand what’s working, what’s not, and gathering learnings to implement into your role
• Establishing relationships with other engineering, product and design leaders and identify areas of opportunity

Within 3 months, you’ll start hitting your stride by:

• Participating in architectural discussions and decisions, bringing an informed industry perspective to ask the right questions and guide your team toward successful outcomes
• Assuming management of the AI team’s engineering leaders. Meeting with them regularly and providing them with direct, constructive feedback on their work, as well as formulating career growth plans
• Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
• Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams
• Helping your team and leaders improve processes and team rituals
• Building relationships with our infrastructure, product, go to market, legal, and support teams and identify ways your teams can be more proactive and effective.

Within 6 months, you’ll be making a clear impact through:

• Guiding and proactively evaluating your team’s execution on a major feature launch.
• Understanding the business goals and helping the team proactively focus on the right problems while balancing technical debt, bugs, and product features with measurable results
• Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
• Partnering with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
• Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continue to develop your team, both personally and professionally, and having development plans in place for your team to hold them accountable
• Serving as Sprout’s bridge to the broader AI/ML industry by staying current on emerging trends and technologies and proactively bringing that outside perspective into the team’s strategy and roadmap
• Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout
• Surprise us! Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: $263,900 – $319,000 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth potential available as you progress in your role.

We have two geographic pay zones in the United States:

Zone 1 (New York, California, Washington): $290,300 – $435,500

Zone 2 (All other US states): $263,900 – $395,900

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social’s Affirmative Action Statement.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

#LI-REMOTE

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Description

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Senior Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy. As a member of Sprout’s Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout’s Engineering team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We’re actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

With collaborative, cross-functional teams spanning front-end, back-end, applied science, and ML Ops, our team is a place to sharpen your craft and solve hard problems alongside some of the smartest people in the industry. As a Director of Engineering, you’ll operate at “tech-giant” scale, leading engineers and technical leaders while partnering closely with Product, Design, Data Science, and other teams to shape strategy and deliver against a shared roadmap. You’ll provide leadership across architecture, system design, engineering execution, and talent development, while helping define how our products, platforms, and services interconnect and scale. You’ll also join an empathetic Engineering Leadership team committed to helping each other grow, raising the bar for engineering excellence, and supporting our teams in delivering world-class products.

What you’ll do

• As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning teams of applied AI/ML scientists and engineers and steering them to iteratively deliver quality results.
• You’ll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.
• You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.
• Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading applied science teams, you’ll lead teams to iteratively deliver quality software.
• You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.
• You’ll grow your team of engineers and applied scientists by example with effective feedback, coaching, and career development.

What you’ll bring

We’re looking for a collaborative, pragmatic, highly motivating Engineering leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning. If you confidently lead teams to solve hard problems, push them to learn from and teach each other, and work across functions and teams to get your teams to deliver,  we’d love to talk with you!

The minimum qualifications for this role include:

• 7+ years of experience building and supporting products in a production environment
• 7+ years in software development, including several years leading teams and managing through leaders, with a track record of building sustainable, high-performing team structure.
• Experience leading engineering teams building AI/ML or agentic products, including partnering with or leading applied scientists and AI/ML engineers.
• Recent, direct experience (typically the last 2-3 years) leading or closely driving the development of modern AI products, agentic or LLM-based systems, evaluation and quality, built on foundation models. We care more about the depth and recency of your AI-product experience than the number of years.

Preferred qualifications for this role include:

• Direct experience leading a mixed team of applied scientists and AI/ML engineers, and an understanding of how to lead research-inflected work, evaluation, model judgment, and quality, alongside product engineering.
• Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, applied scientists, and AI/ML engineers
• Experience at a SaaS or product company that made a meaningful AI pivot or shift in product direction.
• Experience aligning a team’s focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse, global customer base
• Track record of influencing and aligning stakeholders across different points of view or functions, to drive successful outcomes
• Experience developing enterprise-level distributed applications using Python, Java, distributed queuing systems, etc.
• Experience developing systems to deploy, manage, evaluate, and serve machine learning models and agentic products at scale
• Experience with generative AI, including open source and third party solutions (e.g., OpenAI)

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experiencing Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
• Meeting your team in 1:1s to understand what’s working, what’s not, and gathering learnings to implement into your role
• Establishing relationships with other engineering, product and design leaders and identify areas of opportunity

Within 3 months, you’ll start hitting your stride by:

• Participating in architectural discussions and decisions, bringing an informed industry perspective to ask the right questions and guide your team toward successful outcomes
• Assuming management of the AI team’s engineering leaders. Meeting with them regularly and providing them with direct, constructive feedback on their work, as well as formulating career growth plans
• Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
• Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams
• Helping your team and leaders improve processes and team rituals
• Building relationships with our infrastructure, product, go to market, legal, and support teams and identify ways your teams can be more proactive and effective.

Within 6 months, you’ll be making a clear impact through:

• Guiding and proactively evaluating your team’s execution on a major feature launch.
• Understanding the business goals and helping the team proactively focus on the right problems while balancing technical debt, bugs, and product features with measurable results
• Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
• Partnering with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
• Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continue to develop your team, both personally and professionally, and having development plans in place for your team to hold them accountable
• Serving as Sprout’s bridge to the broader AI/ML industry by staying current on emerging trends and technologies and proactively bringing that outside perspective into the team’s strategy and roadmap
• Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout
• Surprise us! Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• 100% Employer-Paid Health Benefits: We cover 100% of the premiums for you and your eligible dependents, including comprehensive medical, dental (basic & major), vision, life insurance, and disability.
• Generous Paid Time Off: 25 days of vacation annually, plus 5 paid sick days, all public holidays, and additional company-wide Rest & Recharge days.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Annual Lifestyle Stipend: A $950 CAD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Remote Work Support: A one-time $550 USD (equivalent) stipend to set up your home office, plus a monthly $50 USD (equivalent) stipend for internet.
• Personalized Financial Wellness: No-cost, confidential access to financial experts through Your Money Line to support your personal financial goals.
• Family & Care Support: Access to subsidized child and eldercare options through Care.com.
• Charitable Giving: A company match for your donations to eligible organizations.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: CA$232,000 – CA$300,000 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is CA$232,000 – CA$348,000.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

Candidates for this remote work opportunity must be based in either Alberta, British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time.

#LI-Remote

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Reporting to the Senior Vice President of Product Engineering, the Director, Content Engineering is responsible for leading the technology organization for GHX’s Content Engineering portfolio. The role requires leading geo distributed engineering organizations to deliver key solutions in Content space focusing on Content Workbench, Price Workbench and Contract Management services.

Role Responsibilities

• Lead the strategic direction, planning and execution for Content Engineering leaders and teams to deliver business and customer focused roadmaps.
• Bring deep domain expertise and hands on experience with Software Engineering, Data products, AI in SLDC and System architecture, preferably in Supply Chain Domain.
• Strong Experience in cloud-based SaaS services, API & UI frameworks, and Microservice architectures.
• Hands on experience with GenAI and Agentic Frameworks
• Leading and mentoring geo distributed leaders and building high performance cross geo organizations.
• Develops relationships at all levels of the organization as a trusted leader and strong communication skills.
• Excel in all areas of strategy development, including project management, analysis, problem solving, verbal and written communication, consensus building, and people development.
• Understand the financial impacts and manage budgetary decisions for technology solutions and forecast future technology practices needed within the area of expertise.

Skill Requirements

• Experience in building and leading geo distributed teams to deliver critical roadmap items.
• Experience leading and mentoring leaders and managers to build high performance organizations.
• Deep domain experience in Data, SaaS and System Architecture space.
• Deep experience in building mission critical SaaS/Cloud based service
• Strong communication and collaboration skills, and experience working with cross functional partners and executives.
• Experience with high availability architecture and design for mission critical applications.
• Experience building CI/CD pipelines that do security scans, code quality scans, unit testing, and automated testing.

Role Requirements

• Bachelor’s degree in computer science, engineering or a relevant area.
• 15+ years of Software Engineering experience in a SaaS environment.
• 7+ years’ experience in an Engineering Leadership role
• Experience managing large teams (40+ people) and scaling a business appropriately based on available resources.
• Technical Strength in cloud architectures, application architecture, engineering processes and SDLC.
• Experience with offshore development

Estimated Salary: $150,000 - $214,000 plus bonus

GHX: It’s the way you do business in healthcare

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer

Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Read our GHX Privacy Policy