Wir sind auf der Suche nach innovativen und energiegeladenen Tutor:innen in Spanisch.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As an Instructional Designer on Ro’s Care Delivery team, you will design and develop scalable learning experiences for our frontline patient care teams, including the clinical and operational teams that deliver and support care. You will partner closely with Clinical, Operations, Product, Quality & Safety, and other subject matter experts to translate complex and evolving information into clear, practical learning that equips our teams with the knowledge and skills they need to deliver high-quality care at scale.

You will support learning across the employee lifecycle, from onboarding and ongoing development to new clinical programs, product launches, updated guidelines, systems, policies, and workflows. You will determine the right learning approach for each team (both clinical and non-clinical) and deliver scalable training that emphasizes practical application, decision-making, and performance on the job.

You are an experienced instructional designer who is comfortable working with clinical and technical complexity. You identify what learners truly need to know and do and turn that information into effective, engaging learning experiences. You bring strong attention to detail, sound instructional judgment, and a hands-on, solutions-oriented approach to working in a fast-moving environment.

What you’ll do

• Design & develop learning | Own instructional design projects end-to-end, creating engaging, asynchronous-first learning.

• Build for scale | Coordinate across teams to identify shared learning needs and build modular content that can be scaled across roles and audiences, while tailoring learning where workflows, responsibilities, or clinical scope differ.

• Translate complexity | Partner with Clinical, Operations, Product, Quality & Safety, and other SMEs to turn complex and evolving information into clear, practical learning for frontline teams.

• Enable continuous learning | Create and maintain learning materials that effectively support onboarding, ongoing development, and changes to programs, products, systems, and workflows.

What you’ll bring

• 5+ years of experience in a clinical / healthcare training role.

  • Experience training in a telemedicine setting preferred

  • Clinical experience (incl. RN) preferred.

• Strong instructional design expertise, including adult learning principles, needs analysis, measurable learning objectives, application-based learning, and assessment design.

• Proven ability to translate complex clinical, technical, and operational information into clear, practical learning experiences.

• Experience partnering with clinical subject matter experts and cross-functional stakeholders to develop accurate, effective learning solutions.

• Hands-on experience developing across learning modalities and technologies, including eLearning tools such as Articulate 360 (Rise and Storyline); experience with LMS platforms and learning analytics is a plus.

• A high sense of ownership, strong attention to detail, and comfort managing multiple projects and evolving priorities in a fast-paced environment.

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership

• Healthcare and Dependent Care FSA

• 401(k) with company match

• Flexible PTO

• Wellbeing + Learning & Growth stipends

• Paid parental leave + Fertility benefits

• Pet insurance

• Student loan refinancing

• Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $101,600 - $131,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Harbor is looking for a full-time, temporary, Learning & Development Specialist (Go To Market) for a 5–6-month engagement.  The Learning & Development Specialist (Go To Market) is a contract role responsible for designing and developing high-quality learning solutions that build critical sales enablement capabilities across Harbor’s Client Engagement / Delivery organizations. Working closely with Delivery leaders, subject matter experts, and Learning & Development, this role will translate business priorities, capability needs, and subject matter expertise into practical, engaging, and scalable learning experiences.

This is a hands-on individual contributor role responsible for designing, developing, and implementing learning solutions in support of GTM priorities. The Specialist will independently drive assigned learning workstreams from needs assessment and design through development and implementation, working directly with business leaders and subject matter experts to understand learning gaps and translate them into effective learning solutions.

The role requires strong instructional design and content development expertise, project management capabilities, excellent communication skills, and an understanding of how professionals learn and operate within a fast-paced professional services or consulting environment. The role will work within established GTM priorities and program direction, partnering closely with Learning & Development to ensure learning solutions align with Harbor’s overall learning approach and standards, onboarding experience, brand, UGE, and broader learning ecosystem.

Key Responsibilities:

Instructional Design & Content Development:

• Partner with GTM leaders and subject matter experts to identify learning needs and translate business priorities, knowledge gaps, and complex subject matter into clear learning objectives and effective learning solutions.
• Design and develop practical, engaging learning experiences across multiple modalities, including instructor-led and virtual learning, digital learning, presentations, toolkits, job aids, practice activities, assessments, and reinforcement resources.
• Apply adult learning and instructional design principles to recommend appropriate learning approaches, modalities, sequencing, and reinforcement within established program priorities.
• Curate and adapt existing internal and external content where appropriate to accelerate development and create cohesive learning experiences.
• Develop facilitator guides, participant materials, exercises, case studies, knowledge checks, and other resources to support effective delivery and application.
• Ensure learning materials are polished, consistent, accessible, and aligned with Harbor’s learning and brand standards.

Learning Project Management:

• Independently manage assigned learning projects from initial discovery through development, launch, and evaluation.
• Develop and manage project plans, timelines, milestones, deliverables, dependencies, and stakeholder responsibilities.
• Coordinate content development and review cycles across Delivery leaders/subject matter experts, Client Engagement, L&D, and other stakeholders.
• Manage multiple concurrent learning initiatives while maintaining quality and meeting agreed-upon timelines.
• Proactively identify risks, dependencies, scope considerations, and potential barriers and recommend solutions to keep projects moving forward.
• Facilitate effective project meetings, design sessions, content reviews, and stakeholder discussions.

Stakeholder Management & Business Partnership:

• Build effective working relationships with GTM leaders, subject matter experts, Learning & Development, and cross-functional partners.
• Lead discovery conversations with stakeholders and SMEs to understand business context, target audiences, performance gaps, and learning needs.
• Apply instructional design expertise to recommend effective learning solutions within established GTM priorities and program direction.
• Synthesize stakeholder and SME input into clear learning requirements, content, and deliverables.
• Communicate effectively with stakeholders at varying levels of the organization, including senior leaders, and proactively manage feedback, decisions, and next steps.
• Demonstrate strong business acumen and an understanding of the pace, client orientation, and performance expectations of a professional services environment.
• Partner with external learning/content providers as needed, coordinating inputs, reviews, and deliverables and ensuring resulting content meets defined business and learning requirements.

Learning Technology & Implementation:

• Develop and maintain digital learning content using tools such as Articulate 360.
• Support the implementation and launch of learning experiences through Workday Learning, including course setup, testing, learner journeys, materials, and launch readiness as appropriate.
• Conduct quality assurance and testing to ensure learning content and experiences function as intended.
• Leverage learning technology and AI-enabled tools, where appropriate, to increase the efficiency and scalability of content development.

Measurement & Continuous Improvement:

• Define appropriate measures of learning effectiveness based on learning objectives and desired business outcomes.
• Develop assessments, knowledge checks, surveys, and other mechanisms to evaluate learner understanding and experience.
• Review learner feedback, stakeholder input, and available learning data to identify opportunities for improvement.
• Recommend enhancements to learning content, delivery approaches, and supporting resources based on data and feedback.
• Capture lessons learned and reusable content or approaches that can support future learning initiatives.

Qualifications:

• Bachelor’s degree or equivalent relevant experience in Learning & Development, Instructional Design, Organizational Development, or a related field.
• 7+ years of relevant experience in instructional design, learning experience design, or Learning & Development, with demonstrated experience independently owning learning deliverables and workstreams for adult learners.
• Strong knowledge of adult learning principles, instructional design methodologies, curriculum development, and blended learning approaches, with the ability to translate complex business needs into practical, engaging learning experiences.
• Strong project and stakeholder management skills, with demonstrated ability to independently manage multiple priorities, timelines, deliverables, and stakeholder relationships.
• Excellent written and verbal communication and consulting skills, including the ability to facilitate discovery, synthesize complex information, provide recommendations, and develop polished, audience-appropriate content.
• Experience working within professional services, consulting, sales enablement, or a similarly fast-paced, knowledge-based environment strongly preferred.
• Proficiency with PowerPoint and learning/content development tools such as Articulate 360; familiarity with Workday Learning or a comparable LMS preferred.
• Highly organized and detail-oriented, with the ability to work independently, exercise sound judgment, and adapt to evolving business priorities while maintaining a high-quality learner experience.

Key Capabilities:

• Instructional Design & Learning Experience Design
• Curriculum & Content Development
• Adult Learning Principles
• Project / Stakeholder Management
• Sales / Business Acumen
• Professional Services Orientation
• Workday Learning / Learning Technology
• Collaboration & Relationship Management
• Measurement & Continuous Improvement

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom.

The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI.

About the Role

Reporting to the Senior Director of Learning Design, the Senior Learning Designer is a senior individual contributor who drives the learning design work within content initiatives from brief to launch.

The Senior Learning Designer translates strategic direction into coherent design decisions, models craft for the team, and actively upskills other learning designers through feedback. They are a go-to expert in assessment design and instructional quality and a key partner in building scalable AI-assisted content workflows.

This role will be based in NY, NY at the BrainPOP HQ, or remote in the US (Eastern time zone strongly preferred). Occasional travel may be required.

What You’ll Do

Initiative Leadership

• Own the learning design work within assigned content initiatives—making and documenting key design decisions from brief through launch in partnership with the PM and Senior Director of Learning Design.
• Translate strategic direction into design frameworks, item blueprints, and content specs that the broader team can execute against.
• Maintain quality and coherence across a collection or initiative, catching inconsistencies in grade-band differentiation, cognitive demand, and instructional alignment.

Assessment Design & Item Writing

• Write and review formative assessment items at a level that models craft for the team.
• Set the distractor logic standard for an initiative; identify systemic quality gaps and address them through specs or direct feedback.
• Ensure grade-band differentiation is applied consistently across an initiative

Team Development & Upskilling

• Provide direct feedback on assessment items and learning design decisions, and model the design thinking rationale in a way that builds others’ judgment over time.
• Build shared resourceswhen a quality gap reveals a systemic need: guidelines, worked examples, rubrics, or short workshops.

AI-Enabled Content Development

• Partner on AI content pipelines, contributing to prompt design, output evaluation frameworks, and quality rubrics for AI-generated content.
• Identify where AI tooling can improve initiative workflows and bring concrete proposals to the Senior Manager of Learning Design.

Product & Cross-Functional Partnership

• Represent learning design in product discovery and development within assigned initiative squads.
• Support on-time delivery by proactively flagging scope, quality, or resourcing risks to the Senior Manager of Learning Design.

You Are

• A design decision-maker: comfortable making and defending instructional design calls with clarity and rationale, not just executing direction.
• A craft model: the kind of writer and assessment designer others want to learn from; sets a visible standard.
• A developer of others: gets satisfaction from building team capacity, not just personal output.
• Analytically rigorous: can articulate what “good” looks like in reproducible terms and apply that standard consistently across a collection.
• A strong initiative partner: works fluidly with PMs, editorial, and product without needing constant direction.
• Digitally fluent: designs for interactive digital environments and is comfortable in CMS and AI-assisted content workflows.

On Your Resume

• Education: Bachelor’s degree required; Master’s preferred in Education, Instructional Design, or Curriculum & Instruction.
• Assessment item writing: Strong portfolio of K–8 formative assessment items for digital learning products, with evidence of quality ownership across a collection.
• Curriculum design: 7+ years designing K–8 curriculum and learning experiences for edtech; deep knowledge of learning research and classroom application.
• MLL: Experience in K-8 instructional design and assessment development for multilingual learners for a technology-based product strongly preferred.
• Standards fluency: Deep knowledge of K–8 standards in at least one core subject area (Science or Math preferred); uses standards as design inputs. Demonstrated understanding of WIDA framework and standards, as well as national (i.e., NGSS, CCSS, etc.) and state-specific ELD standards (CA, TX, AZ) strongly preferred.
• Initiative or project leadership: Demonstrated experience leading the design work within a content initiative—making decisions, managing quality, and coordinating with cross-functional partners.
• AI content pipeline experience:Demonstrated experience with prompt design, output evaluation, or rubric design for AI-generated content. Systematic workflow experience required.

Location

The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role.

We can employ individuals residing in the following approved hiring states. States not listed below may be considered based on factors including the needs of the specific role.

• Arizona
• California
• Connecticut
• Florida
• Georgia
• Illinois
• Massachusetts
• Minnesota
• Missouri
• New Jersey
• New York
• North Carolina
• Ohio
• Oregon
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Washington

We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate.

USA Pay Scale

$80,000—$95,000 USD

Life at BrainPOP

At BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth.

Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives.

We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer.

NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official BrainPOP website or BrainPOP’s official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at legal@brainpop.com. While we have reported this general fraud to the authorities, you can report this fraud on your own behalf to the Federal Trade Commission (https://reportfraud.ftc.gov/) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (https://www.ic3.gov/).

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As an Instructional Designer on Ro’s Care Delivery team, you will design and develop scalable learning experiences for our frontline patient care teams, including the clinical and operational teams that deliver and support care. You will partner closely with Clinical, Operations, Product, Quality & Safety, and other subject matter experts to translate complex and evolving information into clear, practical learning that equips our teams with the knowledge and skills they need to deliver high-quality care at scale.

You will support learning across the employee lifecycle, from onboarding and ongoing development to new clinical programs, product launches, updated guidelines, systems, policies, and workflows. You will determine the right learning approach for each team (both clinical and non-clinical) and deliver scalable training that emphasizes practical application, decision-making, and performance on the job.

You are an experienced instructional designer who is comfortable working with clinical and technical complexity. You identify what learners truly need to know and do and turn that information into effective, engaging learning experiences. You bring strong attention to detail, sound instructional judgment, and a hands-on, solutions-oriented approach to working in a fast-moving environment.

What you’ll do

• Design & develop learning | Own instructional design projects end-to-end, creating engaging, asynchronous-first learning.

• Build for scale | Coordinate across teams to identify shared learning needs and build modular content that can be scaled across roles and audiences, while tailoring learning where workflows, responsibilities, or clinical scope differ.

• Translate complexity | Partner with Clinical, Operations, Product, Quality & Safety, and other SMEs to turn complex and evolving information into clear, practical learning for frontline teams.

• Enable continuous learning | Create and maintain learning materials that effectively support onboarding, ongoing development, and changes to programs, products, systems, and workflows.

What you’ll bring

• 5+ years of experience in a clinical / healthcare training role.

  • Experience training in a telemedicine setting preferred

  • Clinical experience (incl. RN) preferred.

• Strong instructional design expertise, including adult learning principles, needs analysis, measurable learning objectives, application-based learning, and assessment design.

• Proven ability to translate complex clinical, technical, and operational information into clear, practical learning experiences.

• Experience partnering with clinical subject matter experts and cross-functional stakeholders to develop accurate, effective learning solutions.

• Hands-on experience developing across learning modalities and technologies, including eLearning tools such as Articulate 360 (Rise and Storyline); experience with LMS platforms and learning analytics is a plus.

• A high sense of ownership, strong attention to detail, and comfort managing multiple projects and evolving priorities in a fast-paced environment.

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership

• Healthcare and Dependent Care FSA

• 401(k) with company match

• Flexible PTO

• Wellbeing + Learning & Growth stipends

• Paid parental leave + Fertility benefits

• Pet insurance

• Student loan refinancing

• Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $101,600 - $131,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Compensation Range:Annual Salary: $66,560. 00 - $75,066.

Leland is building the home for ambition in the age of AI.

Leland is building the home for ambition in the age of AI.

Leland is building the home for ambition in the age of AI.

At Colibri Group, culture is at the heart of everything we do. Our values Love, Joy, Boldness, Teamwork, and Curiosity—guide how we work together, support our customers, and make a difference in the communities we serve.

Colibri Group is a leader in online professional education, serving more than one million learners each year across a family of trusted education brands. Our Customer Service teams support those learners from the front lines, helping them navigate questions, solve problems, and get the most from their experience with Colibri.

Come Build What’s Next

We’re looking for a Training Specialist Customer Service to help our Customer Service Representatives build the knowledge, skills, and confidence they need to deliver exceptional customer experiences across voice, chat, and email.

This is an individual contributor role responsible for new hire onboarding, continuous learning, e-learning development, and performance enablement within a fast-moving Customer Service environment. You’ll build and facilitate learning experiences, identify opportunities for improvement through performance and Quality Assurance insights, and help teams successfully adopt new tools, processes, and ways of working.

We’re looking for someone who can do more than simply deliver training. You should be equally comfortable building an e-learning course from the ground up, facilitating an engaging live session, analyzing where employees need additional support, and consulting with stakeholders to recommend the right learning solution.

What You’ll Do

• Design, develop, and deliver scalable onboarding, e-learning, and continuous learning programs that improve and maintain Customer Service Representative performance

• Facilitate engaging live virtual and instructor-led training across new hire onboarding, upskilling, process changes, technical topics, and ongoing professional development

• Partner consultatively with Customer Service leaders, Quality Assurance, and other stakeholders to identify performance gaps and recommend learning solutions, not simply take training requests at face value

• Use QA trends, learner feedback, KPIs, and post-training performance data to evaluate training effectiveness and identify opportunities for targeted reinforcement or improvement

• Maintain training programs and operations, including LMS content, course materials, scheduling, completion tracking, readiness documentation, and updates required as tools, technology, products, and processes evolve

What You’ll Bring

• 3+ years of experience in training, Learning & Development, Customer Service, contact center operations, or a related environment

• Hands-on experiencedeveloping e-learning and training content, along with demonstrated experience facilitating live virtual and/or instructor-led learning

• A strong understanding of adult learning principles and the ability to translate complex processes, tools, or information into clear and engaging learning experiences

• A consultative approach to stakeholder partnership, with the confidence to assess needs, ask thoughtful questions, and recommend solutions based on performance needs

• Strong communication, presentation, organization, and execution skills, with the ability to manage multiple priorities and adapt quickly in a collaborative, evolving environment

A bachelor’s degree in Education, Business, Organizational Development, or a related field is helpful, but equivalent professional experience is equally valued.

Tools, Platforms, and Methodologies You May Use

Experience with every tool or platform below is not required. We are most interested in your ability to build effective learning experiences, learn new technology quickly, and use data to continuously improve training.

• Learning Management Systems (LMS)

• E-learning and digital content development tools

• Virtual training and collaboration platforms

• Microsoft Office and productivity tools

• Quality Assurance, performance reporting, and learner feedback data

Why You’ll Love Working Here

• Own meaningful training programs that directly influence how prepared and confident our Customer Service Representatives are in supporting customers

• Build both live and digital learning experiences rather than being limited to facilitating preexisting content

• Work closely with Customer Service, Quality Assurance, and cross-functional stakeholders to solve real performance challenges

• Help shape learning programs as Colibri introduces new tools, technologies, processes, and customer service models

• Join a collaborative, supportive team where your creativity, judgment, and ideas are encouraged and your work will have a visible impact

We Encourage You to Apply

You may not check every preferred box, and that is okay! Strong candidates may come from contact center training, Customer Service enablement, corporate Learning & Development, instructional design, technical training, or other high-volume employee learning environments.

However, this role does require hands-on experience developing training or e-learning content and confidently facilitating live learning experiences. If your recent experience has primarily involved coordinating training or delivering materials created entirely by others, this may not provide the depth needed for this particular opportunity.

If you enjoy creating learning experiences, working closely with stakeholders, helping employees grow, and seeing a direct connection between your training and improved performance, we would love to hear from you.

What You Can Expect From Our Hiring Process

We want our interview process to give you a clear picture of the role, the team, and what it’s like to work at Colibri while giving us the opportunity to understand your experience, how you approach your work, and what you’re looking for next.

We do not use AI to review applications. Your application is reviewed by a human on our Talent Acquisition team!! Application deadline: 9/25/26

While the exact process may vary slightly by role, you can generally expect:

1. Recruiter Conversation

An introductory conversation with a member of our Talent Acquisition team to learn more about your experience, career goals, and interest in Colibri. We’ll also share more about the role, team, compensation, and what to expect throughout the process.

2. Hiring Manager Conversation

A deeper discussion with the hiring manager focused on your training and e-learning experience, facilitation approach, stakeholder partnership, and how you approach identifying and solving performance needs.

3. Team and/or Cross-Functional Interviews

Depending on the role, you may meet with future teammates, partners, or leaders you would work closely with. These conversations are designed to explore the experiences most relevant to the position while giving you the opportunity to learn more about how the team works together.

4. Final Conversation and Decision

For some roles, there may be a final conversation with an additional leader or stakeholder. Our Talent Acquisition team will keep you informed about next steps and timing throughout the process.

Our goal is to make the experience thoughtful, respectful, and transparent. We encourage you to ask questions throughout the process—we’re evaluating the opportunity together.

Our Commitment to Inclusion

Colibri Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome, respected, and empowered to do their best work. We encourage qualified candidates from all backgrounds, experiences, and career paths to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Team

Transaction Risk Enablement is the shared services function supporting Mercury’s Fraud, Disputes, and Risk UX programs. We build the knowledge base articles, SOPs, and eLearning that frontline teams rely on to do their jobs accurately and consistently — and that hold up to regulatory scrutiny in a financial services environment. This is a small, high-output team doing work that directly shapes how well-documented and audit-ready Mercury’s risk operations are.

Role Summary

We’re looking for a L&D Specialist to join a growing team supporting Fraud, Disputes, and Risk UX. You’ll write and maintain formal SOPs, Guru knowledge base articles, and Articulate-built eLearning — translating operational processes and regulatory requirements into content that’s clear, accurate, and usable by the teams who rely on it every day. You’ll work primarily within one or two of these domains, going deep on the processes and regulatory context that matter most there, while collaborating with Specialists and SMEs across the broader team.

This is an experienced-contributor role: you’ll own content projects from scoping through publication with minimal oversight, exercise sound judgment in ambiguous or incomplete-information situations, and be looked to as a source of regulatory and process knowledge others build on. You’re not just executing a content backlog — you’re expected to spot where standards or resources need to improve and drive those improvements yourself.

This is a strong fit for someone who enjoys both the craft of instructional design and the discipline of regulatory-grade technical writing — and who wants ownership over content that has real operational weight, not just training that gets built once and forgotten.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What You’ll Do

• Own SOP, knowledge base, and eLearning projects end to end — from initial scoping and SME discovery through drafting, review, sign-off, and publishing — with minimal day-to-day direction
• Author and maintain formal SOPs following Mercury’s standard template — version control, regulatory citations, sign-off workflow, and publishing to PDF
• Write and update Guru knowledge base articles as operational job aids for frontline teams
• Design and build eLearning modules in Articulate 360 (Rise) that train analysts on new and updated procedures
• Partner directly with process owners, ops managers, and subject matter experts to extract and structure knowledge that often exists only informally — in SME notes, verbal walkthroughs, or partially maintained knowledge base articles
• Translate relevant regulatory source material (e.g., OCC guidance, Reg E, Reg Z) into procedures that are clear to frontline staff and defensible under review
• Keep existing content current as processes, tools, and regulatory requirements evolve, and proactively flag where team standards or templates need to improve
• Manage your own authoring pipeline, prioritizing based on business risk and team dependencies, and navigate ambiguity when priorities or source material are incomplete
• Participate in and often lead review and sign-off cycles, incorporating SME and compliance feedback into clean, versioned final documents
• Contribute to shared team resources and standards — templates, style guides, review processes — and mentor other Specialists on regulatory writing and instructional design practices

What You’ll Bring

• 1–3 years writing SOPs and eLearning in a regulated financial services environment — banking*, fintech, payments, or compliance preferred
• Hands-on proficiency with Articulate 360 (Rise) or an equivalent eLearning authoring tool; familiarity with Guru, or other knowledge base system.
• Strong technical writing skills — you can take a complex, multi-step operational process and turn it into a procedure that’s clear, unambiguous, and audit-ready
• Comfort working from regulatory source material (e.g., OCC handbooks, Reg E, Reg Z)
• Ability to work from incomplete or informal inputs — SME notes, existing knowledge base content, verbal walkthroughs — rather than requiring fully structured source material
• Experience in one or more of the following disciplines: fraud operations (account or card), disputes/chargeback processing, or risk review
• Self-directed working style; you can manage a high-volume authoring workload and navigate ambiguous or incomplete direction with minimal oversight
• Track record of owning a project or workstream start to finish, including making judgment calls when priorities or information are unclear

Nice-to-Haves

• Direct experience in fraud investigation, disputes/chargeback handling, or risk review at a bank, fintech, or payments company
• Familiarity with Reg E and Reg Z compliance requirements
• Experience authoring in Google Docs at scale with formal version control conventions
• Background supporting a regulatory exam, audit, or compliance readiness effort

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

#LI-AR1

Total Rewards

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following :

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$106,200—$132,800 USD

US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$95,600—$119,500 USD

Canadian employees (any location):

$100,400—$125,500 CAD

How You’ll Make An Impact

At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey.

Our work reduces emergency visits, improves outcomes, and helps patients live fuller lives. You’ll work alongside passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.

If you’re looking for meaningful work where your contributions truly matter, you’ll feel right at home at Strive!

Benefits & Perks

• Hybrid-Remote Flexibility–Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
• Comprehensive Benefits– Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
• Financial & Retirement Support– Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources.
• Time Off & Leave– Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
• Wellness & Growth– Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.

To learn more about our offerings, click here.

What You’ll Do

• Build trusted working relationships with network practice coders, coding leaders, providers, regional clinical leaders, and operational partners to understand workflows, identify needs, and provide practical support.
• Conduct targeted prospective and retrospective medical record reviews across applicable risk adjustment and documentation workflows to evaluate coding accuracy, completeness, specificity, clinical support, annual reassessment.
• Deliver individual and group education sessions, primarily through virtual platforms, for providers, coding teams, and leadership on risk adjustment, HCC documentation, ICD-10-CM guidelines, clinical documentation requirements, compliant query practices, CMS expectations, and value-based care initiatives.
• Analyze coding performance indicators, error trends, documentation gaps, and coding patterns to identify high-risk clinical areas, provider opportunities, and targeted educational needs.
• Translate coding and documentation findings into prioritized coaching, remediation strategies, and scalable education programs.
• Support onboarding, office hours, case reviews, peer learning sessions, and individualized follow-up education as needed.
• Develop and maintain training materials, presentations, job aids, feedback tools, frequently asked questions, and educational resources. Support education and governance for point-of-care coding and documentation tools, reinforcing clinical validation, supporting documentation, and compliant use of prompts and suggestions.
• Partner with Network Engagement and Risk Adjustment leadership to scale consistent education across affiliated practices. Provide insights that inform peer-to-peer coaching for regional medical directors and other clinical leaders.
• Collaborate with Compliance, Legal, Coding Operations, Analytics, Informatics, and Product teams to ensure guidance and education are accurate, practical, consistent, and aligned with approved program scope.
• Ensure compliance with all regulatory standards for risk adjustment, including CMS guidelines, ICD-10-CM coding conventions, documentation integrity requirements, and applicable federal and state regulations.
• Travel periodically to meet network partners, support onsite education, and facilitate business priorities as needed.

Minimum Qualifications

• Active Certified Risk Adjustment Coder (CRC) certification required.
• 6+ years combined related education, experience, or certification, including
• experience in risk adjustment coding, clinical documentation improvement, provider education, medical record review, coding compliance, or related healthcare discipline.
• Demonstrated experience translating coding and documentation findings into targeted education, coaching, and remediation plans.
• Extensive knowledge of coding and documentation standards established by the Centers for Medicare & Medicaid Services (CMS) and the American Medical Association (AMA), as well as Medicare Advantage risk adjustment, CKCC, HCC models, ICD-10-CM coding guidelines, and clinical documentation requirements.
• Strong analytical skills with the ability to identify trends, evaluate root causes, and communicate findings effectively to diverse audiences.
• Exceptional presentation, facilitation, written, and verbal communication skills.
• Ability to develop strong relationships with providers, coding teams, operational leaders, and external partners.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, matrixed environment.
• Ability to travel and be onsite to meet business needs, with reliable transportation and an active driver’s license as applicable.
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.

Preferred Qualifications

• Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), or another relevant AHIMA or AAPC credential.
• Experience supporting affiliated practices, delegated provider groups, accountable care organizations, managed care, population health, or other value-based care programs.
• Experience with CKCC, P4P, Medicare Advantage, ESRD, ACA, or other risk-adjusted programs.
• Experience with documentation integrity programs, prospective or retrospective chart review, or remediation standards.
• Experience supporting coding and documentation tools, EHR workflows, or point-of-care technologies.
• Associate or bachelor’s degree in health information management, healthcare administration, nursing, public health, or related field.
• Experience educating or coaching network practice coders, coding teams, providers, or other clinical and operational stakeholders.

About You

• You are an experienced risk adjustment and coding professional who can effectively balance detailed chart review, clinical documentation improvement, and provider education.
• You make complex coding and documentation concepts understandable and actionable for busy providers and coding teams.
• You combine strong technical expertise with relationship-building skills and a collaborative approach.
• You are comfortable providing direct, constructive feedback while maintaining trust and a compliance-focused mindset.
• You are highly organized, detail-oriented, and skilled at identifying patterns across providers, practices, coding teams, and markets.
• You are motivated by improving documentation integrity, coding accuracy, provider engagement, and value-based care outcomes through scalable education and coaching programs.

Expected Impact

• Improved coding accuracy and documentation integrity across network practices.
• Stronger provider and operational leadership understanding of risk adjustment requirements and chart review expectations.
• More consistent, compliant use of documentation and coding workflows.
• Earlier identification of unsupported, inconsistent, or incomplete coding patterns.
• Actionable feedback loops that use audit findings to drive targeted education for coders, coding leaders, providers, network teams, and clinical leadership.
• Improved network audit readiness and reduced documentation-related compliance risk.
• Scalable education and audit support for Strive’s network, CKCC, P4P, and broader value-based care programs.

Annual Salary Range: $74,000 - $90,000

Final compensation will be determined based on location, experience, and qualifications.

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.

How You’ll Make An Impact

At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey.

Our work reduces emergency visits, improves outcomes, and helps patients live fuller lives. You’ll work alongside passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.

If you’re looking for meaningful work where your contributions truly matter, you’ll feel right at home at Strive!

Benefits & Perks

• Hybrid-Remote Flexibility–Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
• Comprehensive Benefits– Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
• Financial & Retirement Support– Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources.
• Time Off & Leave– Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
• Wellness & Growth– Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.

To learn more about our offerings, click here.

What You’ll Do

• Build trusted working relationships with network practice coders, coding leaders, providers, regional clinical leaders, and operational partners to understand workflows, identify needs, and provide practical support.
• Conduct targeted prospective and retrospective medical record reviews across applicable risk adjustment and documentation workflows to evaluate coding accuracy, completeness, specificity, clinical support, annual reassessment.
• Deliver individual and group education sessions, primarily through virtual platforms, for providers, coding teams, and leadership on risk adjustment, HCC documentation, ICD-10-CM guidelines, clinical documentation requirements, compliant query practices, CMS expectations, and value-based care initiatives.
• Analyze coding performance indicators, error trends, documentation gaps, and coding patterns to identify high-risk clinical areas, provider opportunities, and targeted educational needs.
• Translate coding and documentation findings into prioritized coaching, remediation strategies, and scalable education programs.
• Support onboarding, office hours, case reviews, peer learning sessions, and individualized follow-up education as needed.
• Develop and maintain training materials, presentations, job aids, feedback tools, frequently asked questions, and educational resources. Support education and governance for point-of-care coding and documentation tools, reinforcing clinical validation, supporting documentation, and compliant use of prompts and suggestions.
• Partner with Network Engagement and Risk Adjustment leadership to scale consistent education across affiliated practices. Provide insights that inform peer-to-peer coaching for regional medical directors and other clinical leaders.
• Collaborate with Compliance, Legal, Coding Operations, Analytics, Informatics, and Product teams to ensure guidance and education are accurate, practical, consistent, and aligned with approved program scope.
• Ensure compliance with all regulatory standards for risk adjustment, including CMS guidelines, ICD-10-CM coding conventions, documentation integrity requirements, and applicable federal and state regulations.
• Travel periodically to meet network partners, support onsite education, and facilitate business priorities as needed.

Minimum Qualifications

• Active Certified Risk Adjustment Coder (CRC) certification required.
• 6+ years combined related education, experience, or certification, including
• experience in risk adjustment coding, clinical documentation improvement, provider education, medical record review, coding compliance, or related healthcare discipline.
• Demonstrated experience translating coding and documentation findings into targeted education, coaching, and remediation plans.
• Extensive knowledge of coding and documentation standards established by the Centers for Medicare & Medicaid Services (CMS) and the American Medical Association (AMA), as well as Medicare Advantage risk adjustment, CKCC, HCC models, ICD-10-CM coding guidelines, and clinical documentation requirements.
• Strong analytical skills with the ability to identify trends, evaluate root causes, and communicate findings effectively to diverse audiences.
• Exceptional presentation, facilitation, written, and verbal communication skills.
• Ability to develop strong relationships with providers, coding teams, operational leaders, and external partners.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, matrixed environment.
• Ability to travel and be onsite to meet business needs, with reliable transportation and an active driver’s license as applicable.
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.

Preferred Qualifications

• Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), or another relevant AHIMA or AAPC credential.
• Experience supporting affiliated practices, delegated provider groups, accountable care organizations, managed care, population health, or other value-based care programs.
• Experience with CKCC, P4P, Medicare Advantage, ESRD, ACA, or other risk-adjusted programs.
• Experience with documentation integrity programs, prospective or retrospective chart review, or remediation standards.
• Experience supporting coding and documentation tools, EHR workflows, or point-of-care technologies.
• Associate or bachelor’s degree in health information management, healthcare administration, nursing, public health, or related field.
• Experience educating or coaching network practice coders, coding teams, providers, or other clinical and operational stakeholders.

About You

• You are an experienced risk adjustment and coding professional who can effectively balance detailed chart review, clinical documentation improvement, and provider education.
• You make complex coding and documentation concepts understandable and actionable for busy providers and coding teams.
• You combine strong technical expertise with relationship-building skills and a collaborative approach.
• You are comfortable providing direct, constructive feedback while maintaining trust and a compliance-focused mindset.
• You are highly organized, detail-oriented, and skilled at identifying patterns across providers, practices, coding teams, and markets.
• You are motivated by improving documentation integrity, coding accuracy, provider engagement, and value-based care outcomes through scalable education and coaching programs.

Expected Impact

• Improved coding accuracy and documentation integrity across network practices.
• Stronger provider and operational leadership understanding of risk adjustment requirements and chart review expectations.
• More consistent, compliant use of documentation and coding workflows.
• Earlier identification of unsupported, inconsistent, or incomplete coding patterns.
• Actionable feedback loops that use audit findings to drive targeted education for coders, coding leaders, providers, network teams, and clinical leadership.
• Improved network audit readiness and reduced documentation-related compliance risk.
• Scalable education and audit support for Strive’s network, CKCC, P4P, and broader value-based care programs.

Annual Salary Range: $74,000 - $90,000

Final compensation will be determined based on location, experience, and qualifications.

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.

Mathspace is a cutting-edge eLearning platform, delivering enriching and personalised mathematics content to thousands of schools across the world.

Position Overview

The primary responsibility of the Sr. Specialist is the development and updated of our CPA and EA curriculum with a focus on tax. The Sr. Specialist is expected to bring technical expertise and knowledge of the accounting profession to provide best-in-class learning and continuing education to accounting professionals

What You’ll Do

•    Write content as needed

•    Review CPA course materials developed by subject matter experts (SMEs) including textbooks and lectures

•    Write and/or review CPA course questions, flashcards, and other course components

•    Provide guidance to production team on images to be used in course material

•    Train SMEs on the use of CPA course templates

•    Assist in the maintenance of CPA mapping to technical guidance

•    Assist in the development of curriculum for custom content projects

•    Follow developments and trends in accounting profession and plan the timely development and updates to course material to respond to these developments

•    Complete other duties as assigned

•    Collaborate and respond to inquiries from cross functional teams

•    Manage the development and timelines of course content developed by SMEs

•    Leverage instructional design principles to convey technical accounting concepts

What You’ll Need to Succeed

•    Bachelor’s degree with a focus in business, finance and/or accounting required; master’s degree preferred

•    CPA required

•    5-10 years of experience in the accounting and tax profession with content or technical development preferred

•    Excellent attention to detail and the ability to manage multiple projects

•    Strong organizational and resource management skills

Nice to have

Enrolled Agent (EA) designation

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Headquarters: 6 Rue dArmaillé Paris, Île-de-France, 75017 France

Description de l'offre d'emploi

À propos d’Alphorm:

Alphorm est le leader de l’e-learning IT en français, engagé à proposer des formations innovantes, accessibles et de haute qualité. Notre mission est de développer les compétences de demain et de rendre l’apprentissage professionnel accessible partout dans le monde. Rejoindre Alphorm, c’est participer à une aventure éducative stimulante et impactante.

Description du poste:

Nous recherchons des formateurs passionnés, experts dans leur domaine, souhaitant partager leurs connaissances à un large public international. En tant que formateur indépendant chez Alphorm, vous aurez l’opportunité de :

• Développer votre marque personnelle et votre visibilité professionnelle.

• Créer des formations engageantes et adaptées aux besoins des apprenants.

• Contribuer au développement des compétences IT de nos apprenants à travers le monde.

Vos avantages chez Alphorm

• Création de formations sur-mesure : Exprimez votre expertise et votre créativité tout en bénéficiant de notre accompagnement pédagogique.

• Impact global : Touchez plus de 200 000 apprenants à travers le monde et participez à une mission éducative sans frontières.

• Flexibilité et autonomie : Organisez votre travail selon vos propres conditions, tout en profitant du soutien d’une équipe dédiée.

• Rémunération attractive et reconnaissance : Valorisez votre travail grâce à une structure de rémunération motivante et à la reconnaissance d’un public international.

Pourquoi rejoindre Alphorm ?

• Accompagnement personnalisé : Notre équipe pédagogique vous soutient à chaque étape de la création de vos cours.

• Liberté de création : Gardez le contrôle sur le contenu de vos formations, reflétant votre expertise et votre style unique.

• Impact concret : Contribuez directement au développement professionnel de milliers de professionnels IT.

• Visibilité et réseau : Renforcez votre notoriété et élargissez votre réseau grâce à notre plateforme reconnue.

Pré-requis du poste

Profil recherché

Si vous avez l'expertise dans l'un des domaines suivants, nous avons besoin de vous :

• Cybersécurité

• DevOps,

• Cloud : Cloud Computing, Architecture Cloud, certifications Cloud.

• Intelligence artificielle

• Maching Learning

• Deep Learning

• Réseaux

C'est fait !

Votre candidature a été envoyée avec succès !

Autre offre d'emploi

To apply: https://weworkremotely.com/remote-jobs/alphorm-formateur-it-independant-cybersecurite-ia-cloud-devops-et-reseaux

Position Summary:The Assistant Professor, Didactic facilitates distance education instruction by incorporating innovative teaching methodologies, cutting-edge technologies, and other industry trends reflecting advancements in the discipline by promoting an interdisciplinary approach to advanced practice nursing education and healthcare delivery within and outside the College.

The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.

The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren’t a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just “use” the software, but master it to drive long-term engagement.

By owning our “One-to-Many” offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don’t just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology.

You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.

Within 1 month, you will:

• Master our Platform’s core user experience and the Collaborative Learning methodology

• Become a platform expert (from a user & admin perspective) and get certified on our methodology.

• Shadow existing Stadium webinars and Academy workflows to understand the current “One-to-Many” engine.

• Connect with colleagues worldwide through virtual coffee chats and team-building activities.

Within 3 months, you will:

• Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement.

• Identify and execute your updates on the Engagement Academy to align with the latest product releases.

• Define your quarterly priorities in relation to the Support & Services roadmap with your coach.

• Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement.

Within 6 months, you will:

• Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content).

• Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform.

• Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog.

• Build new processes and update Confluence with the information needed for the team’s daily work.

Within 12 months, you will:

• Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories.

• Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training).

• Develop advanced toolkits and training paths based on the most successful client use cases.

The Skills Set:

• 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care.

• You are recognized for your listening and teaching skills

• You express your ideas in a clear and concise manner, both in writing and orally

• You are proactive and prefer working in a strong results-oriented culture

• A past experience in the learning industry is a plus

• You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German, English, and French.

• Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L

What we offer:

• Compensation: Package includes base salary, a variable component and equity 📈

• Benefits: Work From Home perks, 1 month parental leave for the second parent.

• Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠

• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

• Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

• Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process:

• Phone Screen with our Talent Acquisition Manager

• Discovery Meeting with our LEC Coach

• Case Study Meeting with our LEC Coach and a member of the team

• Clarification Meeting with our Head of professional Services EMEA

• Culture Fit Meeting with our VP Global Professional Services

• Offer !

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren’t a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just “use” the software, but master it to drive long-term engagement.

By owning our “One-to-Many” offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don’t just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology.

You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.

Within 1 month, you will:

• Master our Platform’s core user experience and the Collaborative Learning methodology

• Become a platform expert (from a user & admin perspective) and get certified on our methodology.

• Shadow existing Stadium webinars and Academy workflows to understand the current “One-to-Many” engine.

• Connect with colleagues worldwide through virtual coffee chats and team-building activities.

Within 3 months, you will:

• Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement.

• Identify and execute your updates on the Engagement Academy to align with the latest product releases.

• Define your quarterly priorities in relation to the Support & Services roadmap with your coach.

• Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement.

Within 6 months, you will:

• Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content).

• Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform.

• Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog.

• Build new processes and update Confluence with the information needed for the team’s daily work.

Within 12 months, you will:

• Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories.

• Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training).

• Develop advanced toolkits and training paths based on the most successful client use cases.

The Skills Set:

• 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care.

• You are recognized for your listening and teaching skills

• You express your ideas in a clear and concise manner, both in writing and orally

• You are proactive and prefer working in a strong results-oriented culture

• A past experience in the learning industry is a plus

• You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German, English, and French.

• Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L

What we offer:

• Compensation: Package includes base salary and a variable component 📈

• Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies.

• Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠

• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

• Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

• Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process:

• Phone Screen with our Talent Acquisition Manager

• Discovery Meeting with our LEC Coach

• Case Study Meeting with our LEC Coach and a member of the team

• Clarification Meeting with our Head of professional Services EMEA

• Culture Fit Meeting with our VP Global Professional Services

• Offer !

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!